NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Kia Sportage. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I WAS DRIVING THE VEHICLE AND OUT OF NOWHERE THE ENGINE STARTING MAKING A PINGING SOUND AND 5 MINUTES LATER THE CAR JUST SHUT OFF AND WOULDN'T TURN BACK ON. I HAD THE CAR TOWED TO MY MECHANIC WHO ADVISED THAT THE MOTOR WAS BLOWN, 2 SPUN ROD BEARINGS AND THE ENGINE SEIZED.
ENGINE HAD A KNOCKING IN IT. TOOK TO A GARAGE AND WAS TOLD ENGINE HAD FAILED AT 128,000 MILES AND NEEDS A NEW ENGINE. CALLED KIA AND WAS TOLD NOT ON RECALL EVEN THOUGH TWO OTHER ENGINES FOR THIS YEAR ARE RECALLED DUE TO EARLY ENGINE FAILURE. HOPING THIS MODEL ENGINE WILL SOON BE ON THE RECALL LIST ALSO.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SMOKE AND SHUT OFF. THE CONTACT STATED THAT "OIL SPRAYED ALL OVER THE ENGINE" AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ANDY MOHR AVON NISSAN (317-279-3333, LOCATED AT 8867 E US HIGHWAY 36, AVON, IN 46123) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
INTERIOR DOOR PANELS EXPANDED DUE TO WEATHER (HEAT IN CALIFORNIA) AND DOORS CANNOT BE PULLED OPEN. IN THE EVENT OF A COLLISION, PASSENGERS WOULD NOT BE ABLE TO GET OUT OF THE CAR DUE TO THE EXPANDED INTERIOR DOOR PANELS.
I WAS ON THE INTERSTATE DRIVING AROUND 70 MILES PER HOUR MY CAR DIED AS IN STOPPED IN FRONT OF A SEMI! MY CAR HAS BEEN SERVICED REGULARLY AND HAD NO PROBLEMS -NOTHING-NO NOISE IT JUST DIED. WE ARE LUCKY I WAS NOT KILLED. CAR WAS TOWED TO COOKEVILLE KIA THEY SAID IT WAS INTERNAL ENGINE FAILURE POSSIBLE ROD BEARING. HE TOLD US IT WOULD COST AROUND $7000 TO FIX. I STILL OWE 4000 ON MY PIECE OF CRAP OF A CAR THAT ONLY HAD 130,000MILES ON IT. I HAVE HAD A FEW NIGHTMARES FROM THE ORDEAL AND IN GENERAL, I'M KINDA SCARED TO DRIVE EVEN A FEW DAYS LATER. I AM SO DISAPPOINTED I WAS TOLD IT'S NOT UNDER RECALL BUT HOWEVER I KEEP SEEING THE SAME YEAR AND CAR ON ALL KIND OF WEBSITES WITH THE SAME PROBLEM. THE ONLY THING GOOD ABOUT THIS SITUATION IS THAT MY CHILDREN WERE NOT IN THE CAR WITH ME. I WILL NEVER PURCHASE ANOTHER KIA! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING MOTOR SUDDENLY STARTS KNOCKING. TOOK TO THE GARAGE WAS TOLD MOTOR COULD SIEZ UP ANY TIME WASN'T SAFE TO DRIVE. THEY ALSO SAID THERE WAS A RECALL ON SOME MOTORS FOR THE SAME REASON. MY MODLLD WAS NOT INCLUDED. I FEL THIS IS AN ISSUE THAT SHOULD BE INVESTIGATED FURTHER.
TAKATA RECALL DRIVING MY DAUGHTER 2013 KIA SPORTAGE THE OTHER DAY HEARD A TERRIBLE METAL NOISE ON THE WAY HOME. NO WARNING LIGHTS CAME ON. IT DIDN'T OVER HEAT OR ANYTHING . I WAS WAS LESS THEN 1/2 MILE FROM THE HOUSE SO I DROVE IT HOME. ON THE WAY THE NOISE GOT LOUDER AND RIGHT IN FRONT OF THE HOUSE ALL POWER SHUT DONE AND THE CAR STOPPED. THANK GOD IT WAS ME AND NOT MY DAUGHTER. I GOT IT TO SIDE OF THE ROAD. IVE ONLY HAD THE CAT ABOUT 14 MONTHS AND IT LOOKS AND DROVE LIKE A NEW ONE. OF COURSE ITS THE ENGINE AND GUESS WHAT ITS VIN.# IS NOT ON THE RECALL LIST. I BOUGHT A KIA FROM A KIA DEALER FOR THE REASON OF LASTING A LONG TIME FOR A STUDENT DRIVER. I CALLED KIA CUSTOMER RECALL # AND THEY BASICALLY SAID SORRY WE CANT HELP YOU. MY QUESTION IS IF YOU HAVE A RECALL ON 2011-13 AND NOW 2014-2018 ALL ENGINES WHY ISN'T MINE INCLUDED JUST BECAUSE OF A CERTAIN VIN.# GOING WITH THE ODDS I WOULD BET MY IS BAD ALSO. IM OUT ALL THIS MONEY PLUS THE COST OF COLLEGE. I WOULD HOPE KIA WOULD PLEASE RECONSIDER THEIR RECALL AND DO ALL 2013 'S ALSO. PLEASE HELP!!!
MY CAR WITH 138,700 MILES QUIT ACCELERATING WHILE DRIVING ON THE HIGHWAY. HAD IT TOWED TO AN INDEPENDENT SHOP SINCE I WAS OUT OF TOWN. TOLD THE BOTTOM OF MY ENGINE FAILED AND THERE WAS METAL SHAVINGS IN MY OIL. HAD NORMAL MAINTENANCE DONE AND 2 WEEKS BEFORE MY CAR STOPPED RUNNING HAD IT CHECKED AND OIL CHANGED. NO METAL SHAVINGS AND NO LEAK. MY CAR HAD OIL IN IT. TOLD BY KIA DEALER THAT MY VIN WAS NOT ON RECALL LIST DESPITE MECHANIC STATING THAT WHAT HAD OCCURRED TO MY CAR WAS EERILY SIMILAR TO WHY THE ENGINES WERE BEING RECALLED. NO REASON GIVEN FOR MY ENGINE TO FAIL. HAD CAR TOWED TO KIA DEALER. KIA DEALER THEN STATED THAT IT WOULD BE 11K TO FIX MY CAR. CALLED KIA CUSTOMER SERVICE. ONCE MORE TOLD MY VIN WAS NOT AFFECTED AND THAT MY ENGINE WOULD NOT BE FIXED UNDER RECALL. KIA DEALER STATED THERE WAS NO OBVIOUS REASON WHY THE BOTTOM OF MY ENGINE WOULD FAIL.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 65 MPH, THE ENGINE SEIZED AND THE VEHICLE TURNED OFF. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND NOTICED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ALLENTOWN KIA (2350 LEHIGH ST, ALLENTOWN, PA 18103, (610) 628-3126) WHERE IT WAS DIAGNOSED THAT THERE WAS BEARING WEAR, METAL SHAVINGS IN THE OIL, AND ENGINE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13301394. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE WARRANTY DID NOT TRANSFER TO OWNERS. THE FAILURE MILEAGE WAS 58,084.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AND ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
ENGINE STOPPED RUNNING WHILE DRIVING AT 50 MPH ON A STATE HYWAY AND CAR CAME TO SUDDEN STOP, CAR WAS DIAGNOSED WITH SEIZED ENGINE AND THE OIL HAS METAL FILINGS IN IT
I RETURNED HOME FROM VACATION DRIVING DOWN MY STREET AND VEHICLE SHACKED THEN STALLED. THE VEHICLE STARTED BACK AS I WAS ABLE TO GET VEHICLE HOME. THE NEXT DAY VEHICLE WOULDN'T START SO I BOUGHT A BATTWRY CAUSE IT WAS NO POWER TO THE VEHICLE. AFTER REPLACING THE BATTERY VEHUCLE STILL HAD NO POWER. TOWED VEHICLE TO SHOP THAT MONDAY AND WAS ADVISED MY MOTOR WAS LOCKED UP. I CHECK ONLINE ABOUT MY TYPE OF VEHICLES AND LEARNED THERE WAS A RECALL. I CONTACTED KIA DEALERSHIP AND WAS ADVISED THAT MY VIN IS NOT INCLUDED IN RECALL EVEN THOUGH IT DONE THE SAME THING THE RECALL ADVISED WOULD HAPPEN.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING, AN ABNORMAL NOISE WAS COMING FROM THE ENGINE AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGROUP KIA (MARGINAL KENNEDY, SAN JUAN, PR 00920, (787) 333-0122) WHERE IT WAS DIAGNOSED THAT THE ENGINE BEARINGS FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE BEARINGS WERE CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,012.
7/12/19 WHILE DRIVING ABOUT 20 MILES AN HR PICKING UP SPEED, I NOTICED MY CAR WAS ACTING A LITTLE STRANGE AND MAKING SOME ODD NOISES. MY CAR WAS DRIVEN HOME AND SAT UNTIL MONDAY WHEN IT WAS TAKEN TO THE GARAGE. THE GARAGE INFORMED MY THAT THURSDAY I WOULD NEED A NEW ENGINE. THEY STATED THAT WHEN THEY WERE LOOKING INTO THIS ISSUE AND SEARCHING FOR A NEW ENGINE, THEY DISCOVERED ITS WAS COMMON PROBLEM AND COULDN'T COME BY AN ENGINE FOR MY CAR. I AM ABSOLUTELY DEVASTATED. SINGLE MOTHER WORKING HARD EVERYDAY. NOW I AM LEFT WITH NO VEHICLE. 2013 KIA SPORTAGE WITH 124,000 MILES THE NEWEST CAR IVE EVER OWNED. BOUGHT LAST YEAR, STILL OWE MONEY ON IT. NEVER AGAIN. DON'T BUY THIS CAR!!!!!
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE OPERATING THE VEHICLE, IT SUDDENLY STALLED AND BECAME INOPERABLE. THE VEHICLE WAS TOWED TO KIA OF WARRINGTON (1425 EASTON RD, WARRINGTON, PA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
ENGINE IS KNOCKING COMMON ENGINE FAILURE ALL HAVE THE SAME PROBLEM?
MY 2013 KIA SPORTAGE WITH 96,807 MILES STALLED WHILE DRIVING ON A VERY BUSY, FAST-MOVING STREET. THE CAR BEGAN TO STUTTER, LOSE ACCELERATION, AND A KNOCKING SOUND STARTED TO COME FROM THE ENGINE. HAD THE VEHICLE TOWED TO MY MECHANIC WHO DIAGNOSED THE ISSUE AS SEVERE ENGINE KNOCKING WHICH LED THE TO THE ENGINE STALLING. PER THE DIAGNOSIS FROM MY MECHANIC, UPON TEAR DOWN OF ENGINE THE MAIN BEARINGS HAD SPUN CAUSING EXCESSIVE PLAY ON THE PISTONS ALLOWING THEM TO HIT ON THE ENGINE WALL CAUSING THE KNOCKING. DURING THIS PROCESS, WE LEARNED THE GDI ENGINES WERE RECALLED BUT THE THETA ENGINES WERE NOT, FOR SOME REASON. EVEN THOUGH THE ISSUES ARE THE SAME. WE ALSO LEARNED THE THETA ENGINES FOR REPLACEMENT ARE IMPOSSIBLE TO FIND BECAUSE (1) THE ENGINES WERE DISCONTINUED AND (2) THE ISSUE IS COMMON AND SO MANY PEOPLE ARE NEEDING NEW ENGINES. WE HAD TO REPLACE THE ENGINE, WHICH COST $7,000 (DUE TO THE MECHANIC FINDING ONLY ONE USED ENGINE AVAILABLE FOR REPLACEMENT - AT THE COST OF OVER $5,000 FOR THE ENGINE ALONE). THE CAR RUNS NORMAL NOW, BUT WE ARE OBVIOUSLY CONCERNED THE REPLACEMENT ENGINE WILL HAVE THE SAME ISSUE AND FAIL, GIVEN HOW OFTEN THIS IS OCCURRING WITH THESE ENGINES. KIA NEEDS TO ACKNOWLEDGE THIS ISSUE WITH THE THETA ENGINES, AND REIMBURSE CUSTOMERS WHO HAVE NO OTHER CHOICE BUT TO FIX THEIR CAR. WE DILIGENTLY SERVICED OUR VEHICLE WITH TIMELY OIL CHANGES, AND HAVE THE DOCUMENTATION TO BACK IT UP. CARS STALLING WHILE DRIVING IS A SAFETY CONCERN, AND CANNOT BE STATED ANY OTHER WAY.
MY 2013 KIA SPORTAGE EX HAS A FAILED ENGINE AT 50K MILES. ON JULY 2ND, 2019 AT ABOUT 1:15PM I WAS DRIVING AND WITHOUT ANY WARNING I HEARD A LOUD SOUND COME FROM THE ENGINE SO I IMMEDIATELY PULLED OVER AND CHECKED THE ENGINE. I SAW OIL POURING OUT OF THE ENGINE BLOCK. IT WAS TOWED TO A LOCAL KIA DEALERSHIP WHO CONFIRMED THAT ENGINE WAS LEAKING OUT OF A HOLE IN THE ENGINE BLOCK. THE GENTLEMAN FROM THE SERVICE DEPARTMENT AT THE LOCAL KIA DEALERSHIP STATED THAT THE CONNECTING ROD BROKE OFF THE BARRING AND SHOT OUT OF THE ENGINE BLOCK. AS I DID SOME RESEARCH THIS IS THE EXACT ISSUE KIA HAS ISSUED RECALLS FOR TO FIX ON KIA SPORTAGE 2011-2013 MODELS AND OTHER MODELS AS WELL; HOWEVER, MY VIN IS NOT INCLUDED IN THEIR SET OF RECALLS. I WAS TOLD TO CONTACT KIA CONSUMER AFFAIRS BECAUSE MY CAR IS NOT UNDER WARRANTY BECAUSE I AM NOT THE ORIGINAL OWNER AS I PURCHASED THE VEHICLE FROM A DEALERSHIP BACK IN 2014 WITH 10K MILES ON IT. TODAY IS 8/19/19 AND I AM STILL WAITING FOR A FINAL ANSWER REGARDING A GOOD WILL CLAIM FROM KIA CONSUMER AFFAIRS WHICH MEANS I AM STILL WITH OUT MY CAR. KIA IS TAKING ADVANTAGE OF ITS CUSTOMERS BY NOT ISSUING A WIDER RECALL REGARDING THEIR DEFECTIVE ENGINES AND FORCING ITS CUSTOMERS TO PAY FOR REPLACEMENT ENGINES.
DRIVING ON THE HIGHWAY, STARTED MAKING WEIRD TICKING NOISE, STARTED TO LOSE ACCELERATION, VEHICLE SHUT OFF AND SMOKE COMING FROM UNDER THE HOOD. TURNER KIA SAYS THAT I NO LONGER HAVE THE CERTIFIED PRE-OWNED WARRANTY(I'M OVER BY LESS THAN 1K MILES) AND WANTS $129 JUST TO RUN DIAGNOSTICS AND FROM LOOKING AT THIS WEBSITE, THERE HAVE BEEN MANY OTHER PEOPLE WITH THE SAME ISSUE. WHY HASN'T THIS BEEN RECALLED!?
ON JUNE 26, CAR PARKED IN SHOPPING MALL PARKING LOT AND CAR CAUGHT ON FIRE (UNDER HOOD) WHILE I WAS AT WORK.
DRIVING MY KIA AND IT LOST POWER LIGHTS CAME ON AND I PULLED INTO A PARKING LOT. IT DIED, ALL THIS OIL WAS RUNNING OUT OF MY CAR. I HAD TO GET IT TOWED!!!! HORRIBLE EXPERIENCE!!! THIS HAPPENED ON A REGULAR ROAD. I DO NOT KNOW, WHY THIS HAPPENED THERE WAS NO WARNING, THAN IT LOST POWER. VERY SCARY SITUATION!!! I THAN CALLED FOR A TOW. WAITED THERE 3 HRS. FOR THE TOW TRUCK!!! THE TOW GUY SAID, HE JUST PICKED UP ANOTHER KIA AND NOW MY KIA AND HE WAS ON HIS WAY TO TOW ANOTHER KIA...
'TAKATA RECALL' GASOLINE SMELLS COMING FROM THE OIL DIPSTICK WHEN I CHECKED THE OIL LEVEL I COULD SMELL GASOLINE INSIDE MY OIL , MY VEHICLE WAS STATIONED IN MY DRIVEWAY UNDER MY CARPORT.
SUV HAS 125,000 MILES ON IT SB'S THE ENGINE FROZE. HAPPENED WHILE DRIVING ON THE INTERSTATE AT 70MPH (THE SPEED LIMIT HERE). JUST LOST ACCELERATION AND HAD TO GLIDE TO THE SHOULDER, WHERE IT WOULDN'T RESTART (OBVIOUSLY). THE MECHANIC AT KIA IN LAKE CHARLES SAID HE'S NEVER SEEN AN ENGINE GO OUT THIS EARLY. NO PRIOR ISSUES OTHER THAN THE SUN ROOF MECHANISM.
I WAS DRIVING ON THE BENICIA BRIDGE WITH MY 9 AND 5 YEAR OLD WHEN THE CAR LOST THE ABILITY TO ACCELERATE. THERE WAS A QUIET TICKING UNDER THE HOOD THEN WITHIN 30 SECONDS IT SOUNDED LIKE A HAMMER SMACKING OVER AND OVER. I PULLED DO THE SLOW LANE PUT THE CAR IN NEUTRAL AND COASTED OVER THE BRIDGE UNTIL THERE WAS A SAFE SHOULDER. HAD IT TOWED TO A MECHANIC WHO SAID I NEEDED A NEW ENGINE.
DRIVING 65 MPH ON FREEWAY AND SUDDENLY ALL POWER IS LOST. THERE HAD NOT BEEN ANY PROBLEMS, NO STALLING, BUCKING, STRUGGLING. NO CHECK ENGINE LIGHTS OR SYSTEM WARNINGS. KIA DEALERSHIP SERVICE ADVISED THE ENGINE, ALTHOUGH IT WAS FULL OF OIL AND HAD ABSOLUTELY NO LEAKS, WAS ABOUT TO SEIZE. THE TECH COULDN'T TELL ME WHY HE DETERMINED THAT DIAGNOSIS, SUCH AS PISTON, ROD/LIFTER, METAL SHAVINGS, BLOCK?? QUOTED $7,000 FOR REPLACEMENT AND MORE FOR A USED ENGINE (HIGHER LABOR CHARGES). ADVISED THAT NO ONE WOULD EVER REPLACE ENGINE IN 2013 KIA SPORTAGE; SHOULD JUST BUY A NEW KIA. I STILL OWE NEARLY $7,000 ON THE LOAN AND HAD EXPECTATIONS OF 200,000+MILES ON A KIA. ONLINE I FOUND A RECALL FOR THE 2013 KIA SPORTAGE ENGINE FOR ENGINE SEIZING, BUT HE ASSURED ME THAT DIDN'T COVER MY 2013 KIA SPORTAGE ENGINE THAT WAS "ABOUT TO SEIZE", EVEN THOUGH IT IS DOING THE SAME THING. I WILL NEVER BUY ANOTHER KIA FOR THIS REASON AND WILL JOIN THE ONLINE FORUM PETITIONING THE NHTSA TO ISSUE AN EXPANSION OF THIS RECALL. KIA SHOULD MAKE THIS RIGHT.
AT ABOUT 122,000 MILES THE MOTOR THREW A ROD. THE ROD BROOK A PIECE OF THE MOTOR OFF. WE WERE TRAVEL AND WERE STRANDED IN BETWEEN TOWN IN THE COUNTRY.
DRIVING STRAIGHT DOWN THE HIGHWAY IN THE MOUNTAINS, THE CAR STALLED 3 TIMES WHEN I WOULD LET OFF THE GAS. IT BEGAN MAKING A NOISE LIKE THE MUFFLER WASN'T WORKING, THEN A KNOCKING NOISE UNDER THE HOOD, AND THE NOISE UNDER THE HOOD GOT LOUDER. I HAD THE CAR TOWED TO MY REPAIR SHOP. HE TOLD ME THE ENGINE NEEDED TO BE OVERHAULED OR REPLACED. I SPOKE TO THE DEALER, THE SAID THE SAME THING. THEY WANT $9,800 TO REPLACE THE ENGINE.
MY 2013 KIA SPORTAGE WITH 66,000 MILES STARTED TO MAKE A LOUD NOISE AS I WAS DRIVING THE CAR. I PULLED IN TO A MECHANIC SHOP IMMEDIATELY. MECHANIC ADVISED ENGINE TROUBLE AND RECOMMENDED TO TOW THE CAR TO THE DEALER. THE DEALERS IS CURRENTLY HOLDING THE CAR AND WILL ADVISE. HIS INITIAL THOUGHT WAS THE ENGINE NEEDS TO BE REPLACED. AT 66,000 MILES WHAT A BIG DISSAPOINTMENT.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS ABLE TO COME TO THE SCENE AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED FIRST KIA (2081 FIRST ST, SIMI VALLEY, CA 93065, (805) 526-9776) AND WAS INFORMED TO BRING IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,042.
BOUGHT THE KIA SPORTAGE IN DECEMBER 2018, 2 WEEKS AFTER CAR STARTED RUNNING HOT, CHECK COOLANT WAS A LITTLE LOW PUT COOLANT IN STILL GAUGE KEPT GOING UP TO HOT ESPECIALLY IF AT STOP LIGHT OR IN SLOW TRAFFIC. HAD SOME MEDICAL ISSUES SO WASN'T DRIVING CAR MUCH SO AND IT WAS COLD OUT SO DIDN'T USE AC. BY MAY THE CAR IS OVERHEATING CONSTANTLY, TOO TO NALLY KIA. THEY ADDED COOLANT, EVACUATION AND RECHARGE AC. $338.15. NEXT DAY CAR OVERHEATING, TOTALLY FRUSTRATED. CALL MAXCARE PLAN, THEY WANTED ME TO TAKE BACK TO DEALER COULDN'T HAD TO MOVE AND SURGERY SCHEDULED, THEY WOULDN'T COME PICK UP CAR. CAR SAT FOR 6 WEEKS IT WOULD GET STARTED BUT NOT DRIVEN. AFTER 6 WEEKS, I DROVE IT STILL OVERHEATING CHECK ENGINE LIGHT CAME ON, TOOK T TO CARMAX, THAT WAS A WASTE OF TIME THEY KEPT QUOTING PRICES BUT DIDN'T LOOK AT THE CAR. I LEFT TOOK BACK TO NALLEY KIA THEY SAID I HAD AN OIL LEAK, IASKED WHERE AND IF THAT'S WHY STILL OVERHEATING THEY COULDN'T GIVE ANSWER ZO I LEFT. HAD MY 2ND SURGERY DROVE CAR TO SAVANNAH CAR OVERHEATED ON RIDE DOWN KEPT PUTTING COOLANT, GOT A MOBILE MECHANIC THAT SHOWED ME IT WAS MY COILS THAT CAUSE THE MISFIRE CYLINDER 3 P 0303, AIRFLOW. HE CHECKED IT OUT CHANGED PLUGS, WIRES, COILS AND THERMOSTAT. $545.00 APPROXIMATELY. THE CAR RAN WELL FOR 2DAYS THEN OVERHEATED HE CAME AND REALIZED THAT THE FAN WASN'T COMING ON AT ALL. THE FAN IS BROKEN. HE TEST TO SEE IF POWER WAS GOING TO FAN, IT WAS.
THE ENGINE WAS RUNNING AND MY HUSBAND WAS IN OUR DAUGHTER'S DRIVEWAY. HE PUT THE CAR IN REVERSE SO OUR SON-IN-LAW COULD LEAVE FOR WORK AND THE ENGINE STALLED (LATER FINDING OUT IT SEIZED). NOT KNOWING THE PROBLEM, THEY TRIED TO JUMP START THE CAR WITH NO LUCK. WE CALLED AAA AT 10AM AND TO MAKE A LONG STORY SHORT, AFTER 4 AAA CALLS, THE CAR WAS TOWED TO SHORKEY KIA DEALERSHIP. WE HAD TO PAY $119 FOR A DIAGNOSIS. THEN WERE TOLD THE BATTER WAS BAD ($172). AFTER THE BATTER WAS PUT I, WE WERE TOLD THE STARTER WAS BAD (DIDN'T GET THAT PRICE). AFTER THE STARTER WAS PUT IN WE GOT A CALL THAT THE CAR STARTED AND IMMEDIATELY THE ENGINE SEIZED. BECAUSE THE SAME YEAR, MAKE, AND MODEL OF THE KIA SPORTAGE HAD RECALLS THAT DIRECTLY RESULTED IN THE ENGINE SEIZING, WE CHECKED FOR THIS RECALL, BUT THE VIN NUMBER IS NOT LISTED AS A RECALL. HOW MANY RECALLS ON THE SAME PROBLEM MUST OCCUR BEFORE ANOTHER VIN NUMBER IS ADDED TO THE LIST? MY HUSBAND COULD HAVE BEEN ON THE PARKWAY WHEN THE ENGINE SEIZED OR IN A DANGEROUS LOCATION AND COULD HAVE BEEN KILLED OR IN A WRECK. SHORKEY SAID KIA IS NOT COVERING ANYTHING AND WE NEED A NEW ENGINE FOR $10,000. THE CAR MILEAGE IS UNDER 56,000 MILES AND IT MAKES NO SENSE THAT AN ENGINE SHOULD SEIZE AND BE BAD AT THIS LOW MILEAGE LEVEL UNLESS THERE'S A FLAW IN MANUFACTURING, WHICH THERE OBVIOUSLY IS SINCE OTHER 2013 KIA SPORTAGES HAVE BEEN RECALLED (THE RECALL WHICH CAUSED OTHER KIAS TO HAVE THEIR ENGINE SEIZE AS WELL.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, BUT WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE TRAVELING UP A HILL. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
THERE IS A "CLICKING" SOUND IN THE MOTOR - THIS BEGIN SUDDENLY. THIS IS HEARD WHEN THE VEHICLE IS IN MOTION ON HIGHWAY.
PURCHASED VEHICLE ON APRIL 22ND, 2019 FROM ANAHEIM MITSUBISHI. PURCHASE PRICE 8,995.00, MILEAGE 101,527. ON MAY 15TH 2019 WHILE ON INTERSTATE 5 IN GRAPEVINE AUTO SUFFERED SEVERE ENGINE FAILURE. THE VIN OF THIS VEHICLE IS NOT LISTED UNDER CURRENT KIA RECALL BUT SAME EXACT PROBLEM
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PARKED THE VEHICLE, EXITED, AND NOTICED OIL LEAKING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A HOTEL PARKING LOT. THE CONTACT CALLED GARDEN GROVE KIA (LOCATED AT 13731 HARBOR BLVD, GARDEN GROVE, CA 92843, (888) 992-1833) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.
MY 2013 KIA SPORTAGE HAS 67,000 MILES ON IT AND THE RIGHT FRON AXEL HAS BROKEN, ADDITIONALLY THEY THINK THE TRANSMISSION MAY BE BAD AND THEY SAY MY BREAK PADS, ROTERS AND TIRES ARE BAD. I PURCHASED TWO TIRES IN 2016 AND TWO IN 2017 AND DRIVE APPROXIMATELY 10,000 MILES A YEAR. THIS CAR HAS NEVER BEEN IN AN ACCIDENT AND I AM A VERY SAFE DRIVER. THIS IS NOT THE FIRST SAFETY ISSUE I HAVE EXPERIENCED WITH THIS CAR, TWICE THE DRIVER FRONT DOOR COULD NOT BE OPENED, THEY FIXED THAT AT NO COST BUT THE FACT THAT IT HAPPENED TWICE AND COULD BE SO DANGEROUS SHOULD BE NOTED. SUPPOSEDLY I HAVE A 100,000 - 10 YEAR LIMITED POWER TRAIN WARRANTY BUT THEY ARE TELLING ME I HAVE TO PAY FOR EVERYTHING AND THAT THEY WON'T KNOW ABOUT TRANSMISSION UNTIL THEY REPLACE AXLE. I THINK THERE NEEDS TO BE A RECALL ON THESE CARS, THIS IS VERY DANGEROUS. I AM DEALING WITH KIA OF CAPE COD IN SOUTH YARMOUTH, MASSACHUSETTS
DRIVING ON THE HIGHWAY WHEN I HEARD A BIG BOOM. SMOKE BEGAN POURING OUT OF THE HOOD. WHEN I PULLED OVER AND OPENED THE HOOD THERE WAS OIL LEAKING AND A SMALL FIRE. TOWED TO THE DEALERSHIP WHERE I WAS TOLD ENTIRE ENGINE NEEDED TO BE REPLACED.
THE ENGINE SEIZED, A ROD BROKE AND PIERCED ENGINE WHILE DRIVING. KIA HAS SEVERAL RECALLS ON THEIR VEHICLES FOR THIS BUT MINE WASN'T RECALLED AND IT IS THE SAME PROBLEM AS THOSE RECALLED. THIS COULD OF CAUSED A SERIOUS ACCIDENT HAD IT BEEN ON THE HIGHWAY OR INTERSTATE BUT I HAPPENED TO BE IN NEIGHBORHOOD.
MY WIFE WAS DRIVING THE CAR SHE WENT TO PASS SOMEONE ON A COUNTY ROAD AND THE CAR DIED. SO SHE PUT THE CAR IN NEUTRAL TO COAST OUT OF THE WAY. TRIED TO START THE CAR NOTHING, ACTED LIKE BAD BATTERY. TRIED BOOSTING THE CAR OFF SAME THING. REPLACED BATTERY SAME THING. SAW SMOKE COMING FROM THE CAR ENGINE WHEN CRANKING THE ENGINE WHILE BEING BOOSTED. THE SMOKE WAS COMING FROM THE STARTER. TOOK THE STARTER OFF, TRIED TURNING THE CRANKSHAFT, COULDN'T TURN THE ENGINE AT ALL. ACTED LIKE THE ENGINE WAS LOCKED UP. CALLED TOW-TRUCK TO TAKE THE CAR TO THE REPAIR SHOP. FORD DEALERSHIP WHERE I BOUGHT THE CAR, TO BE CHECKED OUT. THEY SAID THE ENGINE WAS LOCKED UP ALSO, SAID THEY REMOVED THE FIRST AND SECOND PIECE OIL PAN. REMOVED CENTER CRANK SHAFT MAIN BEARING CAP, REMOVED ALL FOUR CONNECTING ROD BEARING CAPS AND FOUND CONNECTING ROD #3 BEARING SEIZED TO THE CRANK SHAFT. THE OTHER BEARINGS WERE IN ROUGH SHAPE ALSO. I HAVE ALL THE PAPER WORK PROVING THAT THE OIL WAS CHANGED EVERY 3 THOUSAND MILES. THE CAR ONLY HAD 125,000 MILES ON IT. DEALERSHIP SAID THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE THERE WAS SHAVING IN THE OIL PAN FROM THE BEARINGS AND PROBABLY IN THE OIL PUMP ALSO. HAD TO PAY THE FORD DEALERSHIP $533.90 TO TELL ME THE ENGINE WAS LOCKED UP. THEY SAID A NEW ENGINE WAS $5000 NOT COUNTING WHAT IT WOULD COST TO HAVE IT INSTALLED, THEY SAID THE NEW ENGINE HAD UPGRADED BEARINGS. SO THEY NEW THERE WAS A PROBLEM. FOUND SOME USED ENGINES FOR ABOUT $3000 DOLLARS BUT SCARED THAT THE SAME THING WOULD HAPPEN AGAIN. CALLED KIA DEALERSHIP THEY SAID THAT THERE WAS A RECALL ON THE SAME YEAR 2013 KIA SPORTAGE EX AS MINE, WITH THE SAME ENGINE. BUT NOT ON MY VIN #. LOOKED ON THE INTERNET THERE WAS A LOT OF THE SAME 2013 KIA SPORTAGE EX VEHICLES THAT THEY SAID HAD THE SAME PROBLEMS AS MINE AND THERE VIN # WERE NOT COVERED ALSO. KIA SHOULD FIX THE PROBLEM IT THEY KNOW THERE IS A PROBLEM.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GATEWAY KIA OF DENVILLE (LOCATED AT 3101 NJ-10, DENVILLE, NJ 07834, (973) 361-0400) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13175736. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
I WAS DRIVING STRAIGHT, ABOUT 70 MPH DOWN A LOCAL HIGHWAY, CLICKING BEGAN WHICH THEN GOT LOUDER ALONG WITH A SQUEAK. MY ACCELERATOR WENT OUT AND I WASN'T ABLE TO DRIVE ANY FURTHER. ANYTIME YOU START IT UP AND PRESS ON THE PEDAL, IT CLICKS REALLY LOUD AND MY MECHANIC SAID ITS THE ENGINE.
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH. THERE WAS A LOUD CRACKING NOISE AND MY VEHICLE BEGAN TO SMOKE. I IMMEDIATELY PULLED OVER AND TURNED OFF THE VEHICLE. WHEN I OPENED THE HOOD I COULD SEE SOME FLAMES IN THE ENGINE BAY. THERE WAS A SIGNIFICANT AMOUNT OF OIL THAT HAD LEAKED OUT AFTER PULLING OVER. THE CAR HAD TO BE TOWED TO A REPAIR SHOP. I AM STILL WAITING FOR MORE INFORMATION BUT I HAVE BEEN TOLD BY THE MECHANIC THAT THE ENGINE WILL NEED TO BE REPLACED.
OUR SPORTAGE HAS THE 2.4 ENGINE. AT 139,000 MILES WHILE DRIVING ON THE INTERSTATE THE ENGINE STARTED KNOCKING. THE CAR DISPLAYED NO CHECK ENGINE WARNING LIGHTS, NO CHECK OIL, NO TEMPERATURE CHANGE. WE LOST POWER ON THE INTERSTATE BUT MADE IT AND PULLED OFF THE NEXT EXIT. WE HAD IT TOWED TO A REPAIR SHOP. THEY DIAGNOSED A FAILED ENGINE AND FOUND METAL SHAVING IN OIL.
TL* THE CONTACT OWNS A 2013 KIA SPORTAGE. THE CONTACT STATED THAT THE ENGINE WAS FAULTY AND MADE AN ABNORMAL CLANKING NOISE. IN ADDITION, OIL AND WATER LEAKED ONTO THE PISTONS AND DAMAGED THE ENGINE. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BRIGGS KIA (3137 S KANSAS AVE, TOPEKA, KS 66611, (785) 246-8020) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
APRIL 18 2019 COMING HOME ON THE HIGHWAY, THE ENGINE STARTED "KNOCKING" REAL LOUD MADE IT HOME (BY LUCK) AND THE NEXT DAY I CALLED BRIGGS KIA. HAD IT TOWED AND I WAS INFORMED THAT THE ENGINE WAS "BLOWN"AND THAT THEY HAD TO REPLACE THE ENGINE.I HAVE HAD THIS CAR A YEAR AND A HALF.I AM THE SECOND OWNER AND I FEEL THAT THIS ENGINE SHOULD HAVE NOT BLOWN LIKE THIS. MY PONTIAC THAT I TRADED FOR THIS CAR HAD OVER TWO HUNDERED THOUSAND MILES AND THE ONLY THING I HAD REPLACED WAS THE BRAKES,BATTERY,FAN BELT AND STARTER. OF THE 8 CARS HAVE OWNED (ALL GENERAL MOTORS) THIS IS THE FIRST TIME I HAVE HAD AN ENGINE BLOWN IN A VEHICLE.KIA DEALERSHIP SAID THEY COULD NOT HELP ME BECAUSE THERE WAS NO RECALL ON THAT ENGINE. SO I CALLED KIA CONSUMER ASSISTANCE AND THEY GAVE ME A COMPLAINT NUMBER # 11203341. I WAS ALSO ADVISED THAT KIA MIGHT BE ABLE TO HELP ME WITH "GOOD WILL" TO REIMBURSEMENT FOR THE FAILURE OF THIS ENGINE. COST OF THE ENGINE REPAIR WAS $ 8906.59 AND BRIGGS DID NOT LEND ME A LOANER CAR.I HAD TO PAY FOR A RENTAL AT THE COST OF $ 280.00 I'M 74 YEARS OLD AND ON A FIXED INCOME AND I HAD TO TAKE OUT A LOAN FOR THE REPAIRS AND RENTAL.BRIGGS SAID I HAD A 12/12 WARRANTY(USED ENGINE) TRIED TO CALL YOUR OFFICE !-800-333-4542 BUT, WAS PLACED ON HOLD FOR 15 MINUTES.I CHECKED WITH RECALLMASTERS.COM AND IT STATED THERE WAS A RECALL ON KIA SPORTAGE WITH ENGINE FREEZE UP CAUSING KNOCKING NOISE. PLEASE SEE IF YOU CAN HELP ME IN SOME WAY. THANKS FORMER U.S. MARINE VEIT NAM VETERAN
ON 4/18/2019 I WAS DRIVING ON A NARROW 2-LANE HIGHWAY AT 55 MPH WHEN MY VEHICLE SUDDENLY LOST POWER AND WOULD NOT RESTART. I HAD THE VEHICLE TOWED TO A KIA DEALERSHIP AND I WAS TOLD THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED AT A COST OF $8,800. THE ENGINE HAD 83,000 MILES ON IT.
WHILE DRIVING AT 40 MPH ON 4800 SOUTH STREET IN SALT LAKE CITY, UTAH THE ENGINE SHUT DOWN. I PULLED OVER IMMEDIATELY. I COULD NOT TURN THE ENGINE OVER WITH THE STARTER OR ANY OTHER MEANS. IT WAS TOWED INTO THE KIA DEALER AND I HAVE BEEN TOLD THE ENGINE IS SEIZED UP AND HAS TO BE REPLACED. THE DEALER HAS TOLD ME THIS HAS BEEN A PROBLEM WITH SOME OF THESE 2013 MODEL YEARS. KIA HAS SAID THIS PARTICULAR CAR IS NOT ON THEIR RECALL LIST. IF YOU LOOK ONLINE THE DESCRIPTION OF THE PROBLEM OF CARS WITH A RECALL IS EXACTLY WHAT HAPPENED HERE. I BELIVE THIS IS A REAL PROBLEM WITH THIS PARTICULAR ENGINE AND KIA IS NOT STANDING BEHIND IT.
WAS DRIVING MY CAR AND GOT A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHTS OR ANYTHING THAT WOULD MAKE ME THINK ANYTHING WAS WRONG TILL THE KNOCKING NOISE. I BROUGHT THE CAR TO THE DEALER AND WAS TOLD I NEEDED A NEW ENGINE. I HAD ALL THE REGULAR SERVICE DONE AT THAT DEALER. THEY HAVE HAD MY CAR FOR A MONTH NOW AND I STILL HAVEN'T GOT IT BACK YET. PAYING FOR A RENTAL OUT OF POCKET.
MALFUNCTIONING BACK UP CAMERA DEALER WILL NOT REPLACE BECAUSE UNDER WARRANTY BECAUSE IT WORKS INTERMITTENTLY