2020 Kia Telluride Complaint Log

White paint is chipping on car

Engine light continues to come on and the vehicle sputters a lot while driving, it seems like it doesn't want to go. I have to give it more gas like I'm pushing it and when breaking the left front wheel wobbles when I'm trying to come to a stop I have to hold the wheel extra firm

The engine is consuming oil

After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace

Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage

The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement?

AWD Coupler locking and wobbling jerks vehicle

Vehicle engine is using 1-2 quarts of oil every month or so. Vehicle only has 85k miles. Engine also has a rattle/tick when accelerating. I believe this is due to the excessive oil usage.

My 2020 Kia Telluride consumes oil.at an alarming rate. About 2 quarts for every 1000 - 1500 miles. It currently has 125,000 miles.

Right at 100k miles both our engine began burning oil at an extremely high rate with no clear resolution for the issue. We are adding 1-2 quarts ever week. Simultaneously, we received transmission solenoid codes from a check engine light. The sealed factory transmission had burn looking transmission fluid and after replacement the light continue to show and now the transmission is slipping and hesitating and we are being told it needs replaced.

Engine burns over a quart of oil every week. Kia states it's normal.

The contact owns a 2020 Kia Telluride. The contact stated that the sunroof failed to close after being opened. The vehicle was taken to the dealer, who diagnosed that the cables for the sunroof had fractured and needed to be replaced. The vehicle was not repaired. The dealer secured the sunroof using duct tape as a temporary fix. The contact found information on Technical Service Bulletin, NHTSA ID: 10239743 (Visibility, Structure), which was related to the failure. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 45,000.

For a while now i have had to add extra oil about a quart every so often (didnt chart mileage )between oil changes and I thought its just burning some oil. Last few months it went up to adding 2 quarts and recently I had to add 3 quarts of oil and I had just checked it 2 weeks ago. There is never a light or any kind of notice on dash panel about low oil. I have a epiletic daughter that requires a safe vehicle to get her to the hospital. So this is a real safety concern. I have been reading this is problem with Tellurides. Because of the oil consumption problem tellurides have been stalling while driving. This could be a life threatening situation with my daughter not to mention for anyone driving the vehicle. The dealer will not do an oil consumption test since I'm at 113,000 miles. I paid $40,000.00 for a quailty vehicle. It should not have these kind of problems. KIA manufacurer said call the local dealer, so its just a run around Please help us figure this out.

My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue.

Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints

Engine oil consumption issue. Engine is run dry due to overconsumption of oil, increasing likelihood of cracked engine block or engine fire. Secondary issue includes increased fuel consumption/ decreased MPG. First oil consumption test reflected 60% of oil used 1,000 miles after oil change.

The engine is stalling, knocking and the check engine light will occasionally come on. You can smell carbon monoxide and hot oil. We are having to add a quart of oil weekly.

Oven taken my car to jiffy line for more than regular oil changes and they always end up kinda jokingly saying man he’s always low on oil. I just blew a rod thru my block due to lack of oil and how fast it was burning. I feel so cheated out of my money. I’m stuck with a vehicle that I cannot drive and Kia refuses to replace it.

Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.

I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated

The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is the trim is metal and it gets hot in the sun and the heat softens the glue which then over time the metal starts to separate from the plastic trim housing and fall off while driving which a can cause an accident / injury.

Rear shocks failed prematurely

My vehicle has an oil consumption problem that the dealership and every other Kia dealership knows about. They are Facebook groups about the Kia Telluride oil consumption problems. I’ve had my vehicle in the shop countless times and it’s cost a lot of money. It now needs a new engine along with every other Kia Telluride on the social media groups, complaining about the oil consumption and their engines going bad and needing replaced. The dealership refuses to replace my engine because there’s no recall.

Excessive oil consumption causing monthly oil changes. No low oil indicator causing engine to rattle.

Paint failure and delamination on a 2021 Kia Telluride with Snow White Pearl (SWP) paint. The paint on the roof above the windshield and the hood has begun peeling in sheets, exposing the underlying layer. The vehicle has not been in any accidents and has never been repainted. The paint failure appears to be a manufacturing defect involving the adhesion of the factory paint. The issue began around year 4–5 of ownership at approximately 60,000 miles. The affected areas continue to expand as the paint separates from the vehicle surface. The vehicle is available for inspection. A dealership inspection appointment has been scheduled. This appears consistent with other reported cases of paint delamination on Kia vehicles with Snow White Pearl paint.

Sunroof plastic arms broke off and now sunroof will not close. Looking this up, it is a very common issue. I have only used my sunroof about 10 times since I bought my vehicle.

History of engine randomly lurching/ hesitation when shifting. Have brought car in when it stalled out while driving, or at light. Largest problem now is oil leaking excessively. KIA has not been forthcoming on their history with this issue on 2020 Tellurides. Have been dealing with this the past couple of months and needed to bring it in for 'checks'. Service tech said that ½ Quart of low oil after 1000 miles was not enough for KIA to flag; told me to come in at oil change time. He said I did not need to worry as it was still covered under 100,000 warrantee. After checking it myself after driving another 1000 miles, I found that it was low. I brought this in for immediate concerns. I was told to 'wait' as my Service Tech was not there that day. He called me the next day to tell me I should bring in when I can so they can write up an 'approval ticket' for KIA. I brought in the following week. Again he was off. I spoke with another tech who told me it was low 2 ½ Q of oil - this was a week later. I now have to wait for KIA to 'approve'. I was told this could take a week or longer.. I need my car. I asked for a rental and was told I may have to pay for it. This is frustrating and disturbing. I am told by other tech that I will probably need a new engine and I should not drive my car until it is addressed. This car is 4 ½ years old and has less than 70k miles.

The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.

Kia replaced oil filter adapter and now it burns through excessive amounts of oil. 3qts over 1000 miles. KIA wanted to do an oil consumption test but by the end it would have been out of warranty. Engine replacement would then not be covered.

Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.

Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.

We bought this brand new and have the paint peeling off. It’s a 2020 so paint should not be pealing off. I have read that they are aware of this paint issue but nothing is done yet about it.

The vehicle began burning oil around 61,000 miles, shortly after the 5-year/60,000-mile powertrain warranty period ended. The issue was confirmed by an independent mechanic, who identified leaking lower engine seals and excessive oil consumption. The mechanic advised that the engine will likely need replacement due to internal seal failure. This condition presents a potential safety risk if oil levels drop unexpectedly, leading to engine seizure or loss of power while driving. There were no dashboard warning lights or messages prior to discovering the problem; the only symptom was an oil smell and the dipstick reading consistently below normal levels between changes. The problem has been confirmed by an independent mechanic. The vehicle has been regularly maintained according to the manufacturer’s service schedule. The manufacturer has declined to offer assistance, citing warranty expiration and second-owner status, despite the failure occurring only 1,000 miles past coverage and appearing consistent with a latent manufacturing defect. The vehicle and documentation remain available for inspection upon request.

My torque converter is failing on my 2020 Kia Telluride. This is a known issue among other owners of this model year, and I believe Kia knows about it and is refusing to acknowledge because of how expensive it is.

Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!

The engine; I took my vehicle to be serviced at the dealership on Feb 18,2025 due to it making a weird whining noise when accelerating and/or turning causing the check engine light to appear. I was told then that my vehicle had no oil in it due to a leak in the oil housing filter. I paid $1900 to have it repaired. Then on May 20th I had to take my vehicle back to the dealership to be serviced for the same issue but this time was told that the cylinder 3 fuel injector needed to be replaced. I then paid $1200 for it to be repaired. Here it is July 21st and the same issue has happened with the diagnostic code reading Cylinder 3 fuel injector and the vehicle will cut off at any time while driving. I took my vehicle back to the dealership and was told that my vehicle was 4.5 quarts low on oil and this was due to my vehicle burning oil and I need to replace the engine or trade the vehicle in. My vehicle has only 124,000 miles on it and should not be needing a new engine or repairs. I purchased this vehicle used with 106,000 miles on it and has had it for a year. I have researched the issue and found that 40plus others has had the same issue with the same vehicle. This issue needs to be looked into. I'm unable to upload my invoices as proof of defect. I can email them if you would like me too.

The contact owns a 2020 Kia Telluride. The contact stated that while he was servicing the vehicle, the contact noticed that there was a hole in the rear upper part of the engine block. There was no warning light illuminated. The dealer was contacted. Additionally, the contact stated while driving at various speeds, there was an abnormal burning oil odor coming from the engine. The vehicle was taken to an unknown dealer, where the contact was informed that the engine would need to be disassembled to determine the cause of the failure. Additionally, the dealer informed the contact that three oil changes needed to be performed, and the engine needed to be flushed and replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow the dealer's instructions. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 93,364.

I am consuming excessive oil consumption and the oil consumption tests have failed twice. This usually leads to driving and hearing noises and the car shaking which could lock up the engine and or cause a safety concern if locks up while driving and sudden stop.

High oil consumption

Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.

Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.

Paint is peeling off in patches

The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact related to the failure. The contact had previously received the recall notification. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. Parts distribution disconnect.

Car erratically shifts and provides more power to vehicle when it is not necessary. It often shakes in between shifting.

Oil consumption, consuming too much oil , need it recalled please it’s too much already

Another Kia Telluride reporting the known defect in 2020 Kia Tellurides related to severe and excessive oil consumption that poses a potential safety risk and financial loss. I have recently experienced repeated and worsening oil loss between routine oil changes with no visible leaks or warning lights. The rate of consumption exceed 1 quart per 1,000 miles which Kia defines as “excessive” under Technical Service Bulletin ENG222 (Rev 5). This condition creates a risk of engine failure while driving, especially because there are no warning signs that the engine is about to seize. I am in the process of contacting my dealership but Kia of America declined to acknowledge this issue despite it being well documented and affecting a wide range of Kia engines. I believe this is a safety defect that warrants further investigation due to: 1) Sudden engine failure or stalling from low oil levels 2) Lack of adequate early warning indicators 3) Unreasonable financial exposure to consumers for a manufacturer-related defect 4) A pattern of complaints across similar models/engines. I urge the NHTSA to investigate this matter further and ensure Kia is held accountable for this widespread and dangerous issue.

The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.

Oil consumption- I have had to keep oil in the car to top off my oil in between oil changes. It will get low before I can make to another appointment and start shaking or making a loud noise when driving or braking. Oil consumption test says I’m burning 2 qt /1000 miles. Checking online and different forums this is a know issue for these models of vehicles

In May 2025, I brought my 2022 Kia Telluride to the dealership for an oil leak. They kept my vehicle for a week. Then in June, while driving with my [XXX] son, the engine completely stalled — a terrifying and dangerous situation. I returned the car to the dealership, and they tried to point out a bunch of unrelated issues. But once I got home, the car shut off again. I took it back and was finally told that the engine had blown — and that this kind of failure "happens all the time" with Tellurides, according to their own words. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)