2021 Kia Telluride Complaint Log

CHIPPED GLASS FROM ROCK/DEBRIS, WINDSHIELD INSTANTLY CRACKED.

09/26/2020, 2:30PM CST, WHILE VEHICLE WAS IN STATIONARY 'AUTO HOLD' POSITION, STEPPED ON ACCELERATOR, CAUSING VEHICLE TO LURCH FORWARD VIOLENTLY, RESULTING IN A REAR-END COLLISION WITH ANOTHER VEHICLE IN FRONT OF TELLURIDE. FILED UNDER PROGRESSIVE CLAIM #201457380, 09/26/2020.

BRAND NEW WITH ONLY 772 MILES ON VEHICLE AND THE FIRST ROCK TO HIT WINDSHIELD CAUSED QUARTER SIZE CRACK ON WINDSHIELD. AN I LITERALLY MEAN FIRST TIME A PEBBLE HIT WINDSHIELD SINCE I DROVE IT OFF THE LOT. WAS DRIVING 62MPH ON FREEWAY WHEN I HEARD A SMALL TICK AND LOOKED AND IMMEDIATELY WENT REALLY? I HAVE HAD TWO CHIPS ON MY PREVIOUS 8 VEHICLES AND BOTH TIME THE NOISE MADE STARTLED ME AND THIS I ONLY HEARD IT CAUSE MY RADIO WAS OFF.

THE VEHICLE STARTED VIBRATING WITHIN A MONTH OF THE PURCHASE AT SPEEDS BETWEEN 60-80. SEVERAL TRIPS TO KIA WITH KIA TECH LINE AND THEY DENY THE VEHICLE HAS AN ISSUE. THEY SAID THE VIBRATION MEASURED WITH A PICOSCOPE WAS WITHIN THE NORMAL RANGE. AFTER FIGHTING WITH KIA CONSUMERS, I TOOK IT TO A DRIVESHAFT SPECIALIST FOR AN INDEPENDENT DIAGNOSIS. THE FINDINGS FROM THE DRIVESHAFT SPECIALIST WERE QUITE ALARMING AND IT'S OBVIOUS KIA IS TRYING TO HIDE THE PROBLEM AND FORCING CUSTOMERS WITH THE SAME PROBLEM TO LIVE WITH IT. DRIVESHAFT SPECIALIST TOLD ME THIS PROBLEM WOULD GET WORSE AND AFFECT OTHER AREAS OF THE VEHICLE. I HAVE BEEN FOLLOWING A KIA FORUM AND THEY ARE LITERALLY HUNDREDS OF TELLURIDE AWD'S WITH THE SAME PROBLEM. YESTERDAY I TRADED MY VEHICLE OFF AT A $6K LOSS SO I DID NOT HAVE TO DEAL WITH THE HEADACHES AND KEEP FIGHTING KIA. THIS IS NOT RIGHT TO CONSUMERS AND HAS BEEN GOING ON SINCE THEIR 2020 AWD TELLURIDE. IT APPEARS TO BE A MANUFACTURING DESIGN FLAW. I FILED A COMPLAINT WITH THE TEXAS ATTORNEY GENERAL #CGS-266219 IN OCTOBER. I HAVE FILED NUMEROUS COMPLAINTS WITH KIA CONSUMER ASSISTANCE CASE #13767404. THEY OFFERED ME $2500 AND WANTED ME TO SIGN OFF ON THE COMPLAINT. I HAVE NOT SIGNED ANYTHING OR RECEIVED ANY MONIES. I JUST LOST $6,000 BECAUSE OF THESE PEOPLE SO $2500 IS NOT COVERING MY LOSS. I HAVE RECENTLY RECOVERED FROM SURGERY, CHEMO, AND RADIATION AND DO NOT HAVE THE STRENGTH TO FIGHT THIS GIANT. THEY NEED TO BE HELD ACCOUNTABLE. THERE IS A KIA FORUM ON VIBRATION WHERE THERE ARE LITERALLY SEVERAL HUNDRED PEOPLE WITH THIS PROBLEM. PLEASE HELP US HOLD THEM ACCOUNTABLE.

THE STEERING WHEEL AND SEATS VIBRATE WHILE DRIVING BETWEEN 60-80MPH. THIS IS A KNOWN ISSUE ON TELLURIDES AND PALISADES THAT IS FIXED BY REPLACING WITH A PROPERLY BALANCED DRIVESHAFT. HOWEVER THE DEALER REFUSES TO PROCEED AND KIA CONSUMER AFFAIRS HAS BEEN DIFFICULT TO WORK WITH.

I DROVE TO WORK, ON A REGULAR ROAD, AT 40-45 MPH. NO ISSUE. I PARKED MY CAR AND WHEN I CAME OUT 12 HOURS LATER I HAD A CRACK THAT STARTED AT THE BASE OF MY WINDSHIELD AND SPREAD ABOUT A QUARTER OF THE LENGTH OF MY WINDSHIELD. I WAS NOT PARKED UNDER A TREE AND THERE WAS NO INCLEMENT WEATHER. THERE WAS NO REASON FOR IT TO HAPPEN. TO MAKE MATTERS WORSE, I HAVE ONLY HAD THE CAR FOR LESS THAN A WEEK.