2022 Kia Telluride Complaint Log

In preparation for winter driving operations that include clearing the windshield of snow and ice, "before entering the vehicle"; both windshield wiper arm assemblies are not able to be lifted away or disentangled from the windshield glass due to the specific design interference of the hood. ************* Without properly clearing the wiper arms, wiper blades and windshield of ice and snow, operating the vehicle is not safe. *************

The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.

About a year ago I was having issues with my windshield wiper fluid working. When I took my car in for repair they told me a rodent had chewed though it and needed to be replace. This was not going to be covered under warranty. About 2 months ago my engine light turned on. I took it to the dealership and they said rodents has chewed through my knock sensor wiring. This is also not covered under warranty. Replacement is going to cost about $900.00. While researching his on online seems like this is a big issues with thousands reporting the same thing. Kia North Austin knows this is a problem and works on many cars a day with these same issues. This needs to be looked into and the car companies need to take responsibility. I never had this issues with my Ford Explorer which I had for 10 years parked in the same spot as my Telluride. I did not have a big rodent problem at my house. Any help would be appreciated.

Car sways between 60-80 mph and the shocks didn’t fix it

Windshield had a small chip and then spidered next day across entire windshield. Dealer said, “So sorry, but can’t help or repair.” The 2020 Telluride had a recall and they fixed my first one after repeated calls.

While idling there is no heat. This is very dangerous in states where it drops below freezing. If I should be able to rely on getting heat but I can not. They called it a “design flaw”

Vehicle struck drivers side rear passenger door going at least 30mph and side air bags did not deploy. Upon inspection and door removal for repair, it was found that in the crash, the air bag sensor was struck and broke. The door and everything in it has to be replaced as well as the unibody sections surrounding each side door. This was a significant impact where the side air bags should have deployed.

ESC check failure.

Instrument Cluster A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.

Problem started 4-5 months ago and was very intermittent; about 2-3 occurences per month. Problem has become more frequent and become much more severe. When foot is on brake and just coming to stop, engine races to around 6000 rpm. Originally would return to normal rpm in a second or two. Most recent occurences were on Oct. 10 2023, problem manifested 9 times. At stop, engine raced to 6000 rpm and remained there. Some times returned to normal rpm after few seconds, other times shifting to neutral and back to drive caused rpm to normal; 3 times I had to turn off engine. Once when restarting, engine immediately raced back to 6000 rpm and I had to stop engine again. Problem is intermittent so dealer says cannot tackle problem until they can experience problem themselves despite my very detailed description. Vehicle is unsafe to drive. Fortunately so far problem occured with foot on brake pedal so instantly increased brake pressure prevented vehicle from lurching forward into an accident.

Driving on highway in Dallas in high heat with no cars in front of me. Nothing appeared to hit Windshield or fly up but windshield cracked at very edge of drivers side and cracked at least 12 inches across within 5-10 minutes.

The gauge center behind the steering wheel will freeze every couple of weeks and will stay frozen until the car is shut off. After a few hours I can turn the car back on and it will work correctly. The speedometer analogue gauge will work but the digital screen will freeze. For instance, yesterday it was frozen on 23 MPH and I was in park! The issue this causes is that I cannot use the cruise control, change the display to view other info, the blind spot cameras don't work, or any other info displayed there. I have video and pics.

This is the 3rd time my 2022 Telluride windshield will have to be replaced because of a crack from a small pebble on freeway. There is a defect of the windshield being thinner than most brands. There should be a recall to replace the windshield with a proper thickness one that doesn't crack so easily causing dangerous driving .

I’ve had numerous incidents where we were driving with adaptive cruise on and the vehicle will inexplicably engage the FCA system and slam on the brakes. This has occurred with no vehicles in front of me in clear conditions And had nearly caused a rear end collision.

Our windshield spontaneously cracked despite striking nothing.

Windshield cracked unexpectedly.

While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.

The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.

Screens remain black on start up. Unable to read USB

IAfter recognizing some problems with suspension, I went to an independent auto repair shop. Mechanic discovered that axle on front passenger side was falling apart. He took pictures of it. I turned it into a nearest Kia dealer in Garden Grove, CA. They said that they would repair it under manufacturer's warranty after receiving parts. Dealer did not provide a copy of work oder. It was so dangerous to drive on the freeway with 2 toddlers on car seats. It occurred on approx. 11,000 milesage. This is a significant safety issue that needs to be officially investigated for safety. Mechanic stated that it almost fell out that may have caused fatal accidents

A Kia dealership documented they performed the voluntary service recall SC252 HECU Inspection and determined my vehicle was within the guidelines and did not need replacement. 6 months later my vehicle experienced the symptoms of the HECU issue. The EPB, Auto Hold, and the ABS lights appeared on the console. We took the vehicle in for service, we were told they didn't have someone available to look at the issue and told us to reschedule, that is a separate issue. Weeks later when we took it and asked someone to look at it, since their next appointment wasn't for almost a month. The mechanic said immediately we can't let you leave with this car it is not safe. The brake fluid had leaked into the HECU box. So either the voluntary recall is inadequate or dealerships are not properly doing the inspection. I can not find detailed information on the risk associated with this but this is similar to the fire risk Kia has had in the past. In any case leaking brake fluid into the Hydraulic Electronic Control Unit can't be safe. If this is a know issue why is this still a voluntary recall. My family was put in danger and Kia continues to ignore this is an issue.

Saturday July 8 2023 heard crackling sounds like static coming from approximately 3/4 across the front console. Turned off radio, disconnected phone. Sounds continued, with no connection to road conditions or speed. Sunday July 9 2023 sounds continued intermittently. Monday July 10 2023 crackling sounds continued until a loud pop was heard. Windshield cracked at approximately 3/4 across the front and center of vertical (mid passenger vision). Very small center dot with three lines - looks like a bowtie or cat whiskers - intersecting at the dot, with a horizontal and two diagonal lines. Crackling sounds have since ceased. No impact to the windshield was detected prior to the crackling sound beginning.

Driver side wiper gets stuck and won’t wipe in intermittent mode. Sporadically stops in auto mode.

Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.

Engine stopped suddenly while driving. Warning light (I believe check engine) came on simultaneous with failure. Had seconds to coast to side of road before car came to full stop. Injuries avoided because not on highway, no car immediately behind and on road with ability to pull over. Could not be restarted. Initial repair at dealership failed, had to replace entire engine.

The vehicle is available for inspection. The vehicle windshield just cracked while the vehicle was parked in a driveway. Something must be defective in the manufacturing process. Windshield that just crack for no reason can cause safety concerns while driving for the passengers and other vehicles. The car was not being driven but simply the windshield cracked. We have not yet got it inspected by the dealer or other party/agency. The issue has not been recreated yet. Since it was parked it is unknown if any indicator lights or other warning occurred. This happened in the City of Orange California July 1, 2023. I would like a response from your agency about if others have reported this problem because Kia Motors was not very helpful. Where else can I get information about this issue? What else should we do? Please help.

The windshield is fragile. A small rock hit the windshield at highway speed and started to crack. This is the 2nd time this has happened. 11,000 miles on the vehicle and getting the windshield replaced for a seconded time. KIA needs to make the glass alot stronger to hold up to a minor rock chip.

A minor rock hit the windshield and caused a 1 inch crack approximately. It would have been small enough to fill in, however, the next day it spread to more than half the windshield after being in the sun. There is an existing letter referencing this exact issue from 2019 and looks like this is still an ongoing issue with the Telluride models and has not been remedied. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168561-0001.pdf

Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.

2 cracked windshields that spidered out after a small pebble.

22May2023: 2022 Kia Telluride had a complete brake failure while exiting an elementary school garage, leading to a collision with the closed gate. ABS warning lights came on and witnesses heard ABS sounds despite dry pavement and slow speed. Driver stopped car by throwing into park. CCTV captured the incident. Can send higher res but your site won't allow large files. Inspections (22-24 May 2023): Multiple ABS and electronic stability control (ESC) errors were detected by local repair shops and a Kia dealer. Other Reports: Owner found other Facebook with similar ABS-related brake failure. They claimed they had contact with about 7 others with same issue - allegedly signed secrecy agreements with Kia to receive compensation/buy back. Dealer Inspection Blocked (30Nov2023): Kia scheduled another brake inspection at dealer, but a regional Kia executive intervened and canceled it last minute. No explanation given. Kia's Refusal (8Apr2024): Kia denied ABS issues could cause brake failure, despite evidence. 20May2024 Recall: Kia recalled a wheel sensor linked to ABS malfunctions but claimed it does not affect braking ability. Settlement Offer: Kia offered compensation but required a secrecy agreement and other terms not acceptable to owner. I have documentation for all.

windshield cracks without visible reasons on highway

While puling down our gravel driveway at a low rate of speed, a small gravel rock hit the passenger side lower corner of our windshield causing a very small circular chip in the glass. Day 0 - We pulled into our garage immediately evaluating what we knew happened because we heard it... and we couldn't find ANYTHING. Day 1 - The next morning we looked again and found the tiniest dot (and I mean dot sized) and felt SO glad that it wasn't bigger than that. Day 3 - The indented "dot" became a full blown cracked line about 5 inches long and continued to grow in size a little more each day... until we had no choice but to replace the windshield entirely as it expanded across the entire windshield, from passenger side bottom corner to the driver's side upper corner! This is not normal. I've had several gravel rocks hit my windshield (from our driveway) and this has never happened. The fact that it did cause a small chip, I'm certain it would have stayed as a small chip in any other vehicle.

Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car

The car smells like vinegar when it’s first turned on. I believe it’s something to do with the air conditioner.

Instrument cluster, not working or intermittently working

A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.

Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.

Minimal impact caused immediate massive cracking across majority of front windshield. Spoke with others who own the same vehicle have had similar issues with fragile windshield glass

While driving, a small rock hit the the windshield. This caused a circular Crack in the windshield. The crack seemed excessive given the low rare of speed (approximately 25mph). My concern is that if the windshield cracks easily from a small rock at a low speed, it won't hold up at higher speeds or to an average sized piece of road debris.

While driving in August 2022 some normal road dust or sand hit my car and chipped my windshield in several places. I called my ResistAll company and they sent a guy out in September 2022 and he said he couldn’t repair it because it wasn’t “bad enough” Do not have a good picture. In March 2023, I was passing a vehicle going the same direction on the interstate and a small rock hit my windshield and instantly cracked it 6+ inches. I again contacted the ResistAll company and they informed me they couldn’t help because the crack was over 6 inches already, which it was instantly. Picture directly after incident attached. Red circle is where the rock hit. I, like many others, believe the windshields being installed on brand new Tellurides are defective and should be replaced at the manufacturers expense. Not to mention the ResistAll package the dealership insisted I purchase is pointless. Lessons learned but I’d hope to recoup some of that money back as well. In addition to my windshield, the finish on the trim on my windows is coming off so very discolored and looks terrible. They look like water spots but are not. Picture attached.

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd. https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.

Vehicle does not blow hot air while in idle/parked when Vehicle is turned on or use remote start. Kia dealership could not find issues. Heat works while driving but once but into parked vehicle instantly goes lukewarm. Not ideal at bus stop with kids in the car nor if stranded on the road in Michigan winters; could be fatal.

Brake pedal will sometime become a “brick” after the car sits for a little while. Could be an hour, could be overnight. Not able to press down the brake pedal easily to crank the car. Has happened at least a dozen times over the last 4 months. Have not brought up the issue to the dealership yet. No lights on the dash to indicate an issue.

Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.

The windshield easily cracked during standstill and parked. The vehicle was relatively new at 8000miles. There was no visible evidence as to debris coming from outside.

Windshield Crack

My windshield cracked in March 2023 from a small stone on passenger side. In June 2023 I had the windshield replaced by Kia. 2 weeks later, windshield cracked from under the A post on the driver side. Kia dealership has said it was an outside source of impact, but it broke while driving, normal conditions and only vehicle on roadway. Kia is refusing to replace windshield again. 1st windshield was $1200. 2nd windshield the dealership offered not to charge labor, windshield will still cost $950.

The windshield has cracked in our vehicle. I cannot see any impact that would have caused a crack to form. It appears to be potential defect if the glass or type of glass used.

The contact owns a 2022 Kia Telluride. The contact stated there was knocking sound coming from the engine compartment. There were no warning lights illuminated. While driving approximately 50 MPH, the vehicle felt as if it had shifted into neutral. The contact stated that the instrument panel failed to provide accurate information while driving. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.