2022 Kia Telluride Complaint Log

We were driving down the freeway and the car overheated and power stopped. Turn our the drive belt was shredded and most of it missing. This was verified by the dealership once it was taken to them. This is a known problem through the community who owns these cars.

On July 20th, 2020 while driving our 2022 KIA Telluride at freeway speeds with A/C operating we noticed a change in humidity in the cabin. Immediately looked at the engine temperature gauge and it appeared normal. A few minutes later checked engine temperature again and once more temperature looked normal. Shortly thereafter came to a stoplight and glanced at the instrument cluster and noticed the engine temperature needle was pegged to the far right side of the gauge - indicating a extremely hot engine - and a "Engine Overtemp" message appeared in the message portion of the instrument cluster. The alternator warning symbol was also lit. Immediately pulled off the road into a service station and shut down the engine. Upon opening the hood noticed that the electric fan was running and observed no coolant leaks. Contacted our KIA dealer and upon explaining the problem to their service manager was asked to check the serpentine drive belt. I did so, and found that the belt was shredded and wrapped around the AC compressor pulley. We arranged to have the vehicle towed 100 miles back to our Kia dealer while we arranged transportation for ourselves. At the time of this belt failure this vehicle had approximately 3,600 miles on the odometer. The failed serpentine belt is KIA PN 25212 3LAC0. It is now August 23, 2022 and a replacement belt has been on backorder since July 20, 2022 and the dealer can provide no information as to when the new belt will arrive. We have had no use of this vehicle since the incident occurred and it has been sitting at the dealership.

The windows are very loose, if they are down or cracked while driving 60mph+ they shake and rattle seeming like they are going to bust. I only have video proof. The dealership wasn’t able to test drive the vehicle at the speed the problem occurs

Front windshield developed hairline crack on lower driver side. Crack measures approximately 12 inches in length. No evidence of any impact. Crack noticed by owner at roughly 7AM CDT on Tuesday, Jul 5, 2022. Vehicle had been driven the previous evening by same driver. At that time no crack was noted. Vehicle was garaged overnight. As previously stated, there are no signs of impact or other abnormal stress to the windshield. Vehicle purchased new in July 2021. Dealer to inspect week of July 25, 2022.

Windshield cracking on a brand new 2022 telluride. This could cause severe issues at high speeds.

Windshield crack developed 6 inches above from bottom from drive side when driving on highway after 2 hours of drive. No one near my vehicle and not related to any Collison. Crack increased from 3 inch to half of the screen on parked car. Not inspected by police or insurance company as of now. Went to dealer in Norwood, MA and person at dealership reviewed and confirmed it happed without any specific external hit.

Cracked windshield developed within hours and it was sitting in the driveway. I have not had this vehicle for more than 30 days only to find out this is a MAJOR issue I have to jump through hoops to fix. I was sold Ownershield (and sent them photos for review) and was told when sold that product that I could get the KIA windsheild replaced with KIA parts (they knew this would happen). But today I was informed by Ownershield that if I were to use Safelite my claim may not be covered...what a SCAM! It is like a sideways J, right in the middle of the windshield so it is messing with my visibility and is unsafe. No warning of anykind given even after starting up the car. KIA needs accountability on fixing these issues especially with theybare tacking on additional fees for 'shortages'.

Windshield is cracked and only after 3 weeks of purchasing. The crack is in the top middle of the windshield and is spreading very rapidly across the passenger side. Very disappointing considering the price of the vehical!

My 13 year old son went to smack a bug off the windshield in the inside and it shattered.

Upon starting my vehicle morning of 6/16/22 the LCD CLUSTER DISPLAY showed “system check” with the scan of the picture of the SUV then screen went to black. I attempted to restart the vehicle and it did the same thing. I took the vehicle directly to dealer and rep saw the blank display. In addition apple car play stopped working. On 6/20 rep informed me that everything was working and tech was unable to duplicate the problem. There’s obviously something faulty with the vehicle. The car has less than 5500 miles and dealer said since they were unable to duplicate the problem there’s nothing to repair but if it happens again to take it back in. This issue prevents me from being able to see odometer and if I have to wait for a tech to get around to looking at it I risk the chance of the problem temporarily fixing itself before the tech looks at it.

Completely random windshield crack with unknown cause. Doesn't appear to be from impact, discovered after vehicle had been sitting undisturbed in private driveway, no wear near other persons, vehicles, or poor weather.

I brought my 2022 Kia Telluride with only 12 miles on it in February 12, 2022. Less than 4 months old and only 4177 miles and my transmission has gone out. The dealership I bought has had it for 20 days now. I am told my vehicle is not safe to drive so it has to at the dealership. I have contacted Kia Customer Service they are advising me that the transmission is on back order and not ETA for it.

Sunroof exploded

Instrument cluster goes blank. “Data error” message displays. Speedometer stops working. Fuel gauge goes to “empty”. Compass displays the opposite of what is true (says I’m going north when actually traveling south). Warning message (voice and display on map) giving me a dangerous warning that I’m traveling north while in a southbound lane. No speedometer puts me and others at risk. Problem has been reproduced at dealership on 7/20/2022. No prior symptoms or warning lights when problem first occurred with 300 miles on the odometer. Created a case number with KIA on 6/23/2022 (14889564). This problem seems very similar if not exactly like NHTSA campaign number 22V344000 and KIA recall number SC237. KIA seems to be dragging their feet in fixing this dangerous problem. It’s been very difficult getting any answers on when they will fix the problem. I could use your help. This issue has occurred 9 times in 8 weeks.

Windshield has cracked and required replacement twice since I purchased the vehicle in Nov 2021.

Engine has been knocking since I purchased the vehicle new. Brought it into the dealership and they couldn't hear the noise. Based on the keoporum it could either be a bad fan motor or blend door accurator. Scheduling another appointment for them to figure out why it's still doing this when the vehicle only has 24k miles on it.

While driving the car, the speedometer on the car read 0, the entire drive. It would not register how fast or slow I was going. I tried turning off the car and turned it back on, it continued to not read my speed. I have video of the entire incident, but it looks like I can't download video to this site.

After taking my car back to the dealership and speaking to KIA USA about my instrument panel going blank randomly, now my blinker arrow lights have stopped working randomly. This is a safety issue even more than the instrument panel because my blinker can be on without me being aware, which could lead to another car pulling out in front of me if they assume I am turning. I was driving for a while today before I realized that my blinker panel lights had turned off and I had been driving with the blinker on. This occurrence has happened twice now within the last week.

Vehicle was parked on level ground in the garage with the transmission in park. Parking brake was not set. I returned home in a different vehicle and checked the clearance on the garage door prior to closing it. It was at this point that I noticed that the garage door (which was previously closed) would not be able to close without hitting the Telluride. The Telluride was not driven, moved, touched or occupied during this brief period. Somewhere between opening the garage door and parking my other vehicle, the Telluride rolled back 1-2 feet. I tried pushing it and confirmed it wouldn't move, but it would have been impossible for the garage door to have opened or closed with the Telluride in the current position. As the garage was closed just before I opened it, and there were not any scratches on the Telluride or garage door, there is no explanation other than the Telluride rolled back. Since that incident, we have been setting the parking brake (manually). I understand the EV6 has a recall for a similar issue. Seems like the Telluride may have a similar problem.

Windshield has a long crack with nothing impacting the glass

Headlights are NOT bright enough for night driving.

I was the first car in line stopped at a traffic light - no vehicles in front of me - and I heard a loud pop. Immediately, I noticed a curved crack in the upper center of the windshield that wrapped below the rear view mirror area. There was no impact to the glass at the time - the windshield just simply popped for seemingly no reason whatsoever. This has been an issue on 2020 and 2021 Kia Tellurides, and Kia has been aware of this issue for a while, blaming it on a "windshield bonding problem" at the factory.

Outside Temperature: 72 degrees PHILADELPHIA, PA No other traffic around. The sunroof seems to have just exploded in the center and the environmental conditions were just fine. There was no road debris and or other traffic around to cause such. The damage fortunately did not injure anybody in the car.

Windshield is so thin. I have 2 cracks within 2 months. One is right in my line of vision. Dealership won’t fix it even though I’m reading this is a common problem.

Sunroof, available for inspection but scheduled for repair. Sunroof exploded spontaneously, no vehicle in front and no foreign object found that could have caused explosion damage. I calmly move vehicle off road into parking lot. Explosion was so loud that someone else could have reacted differently and caused an accident. I've read and heard of other incidents where people report the same situation. Insurance has been active in resolving this incident. I've also contacted the Kia dealership and Kia USA. No warning was given before this happened. I do not have at this time have an insurance claim number, response from manufacturer or repair invoice.

Windshield cracked for no apparent reason. Vehicle is 2 months old

Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.

Was traveling on the interstate when a small pebble hit my windshield creating half dollar size shatter. This car is only 4 months old and I was only traveling about 35 mph at the time and do not feel the impact should have been sufficient to create this type of shattering.

Windshield Cracked from passenger side to driver side. There were no cars or vehicles in front of me.

Windshield hit with small pebble and Crack immediately across Windshield never have had happen so easily. Seems to be default in Windshield

Windshield cracked with less than 5,000 miles on the vehicle. I noticed it after picking it up from the dealership for an oil change.

Cross bar key covers keep coming loose and flapping around while driving. They do not stay engaged. I note this was an issue in 2020 models. Please require another technical service bulletin requiring them to fix this. It is dangerous if it flies off while driving and hits other vehicles.

I have owned this car for two months. Today, I noticed a crack in my windshield. I haven't had anything hit my windshield. I've contacted Kia and am awaiting a call back, but I see online where there are many more complaints about the glass being faulty and cracking for little or no reason.

Small rock struck windshield causing it to develop at 10-12” crack. The vehicle has less than 100 miles on it.

I've had the car for less than 6 months, and have been driving in typical situations that are not any different than how I have been driving other cars (regular driver) for over 20 years. I have 3 separate chips in the front windshield from pebbles or unknown causes. One has extended cracks. I've never had a chip in a windshield on another car before this, let alone 3 within the space of a few months.

The windshield has chipped and shattered three times in the less than 6 months I have owned it. All times, I was driving at or below the speed limit. A pebble sized rock shattered the windshield and the other two times, it wasn’t even noticeably hit, it just cracked. A windshield that is this fragile is not safe in a brand new vehicle.

I was driving down hwy 25 no vehicles around us and when all of of a sudden our vehicles windshield literally just started cracking across the front, nothing hit our windshield, the incident happened on 04/11/2022.

Front windshield small crack completely spread across entire windshield.

Driver’s (left front) Seatbelt Tongue is sometimes difficult to fully insert into the Seatbelt Buckle. Even worse, sometimes it appears to be inserted, but it is not fully engaged/locked. I’ve inspected buckle and there does not appear to be any debris. Fully pressing the release button on the buckle BEFORE inserting the tongue seems to alleviate the issue. Next time I bring car to dealer, I will have them inspect/diagnose/replace.

2022 Telluride is undriveable due to safety alarms/warnings. The vehicle was towed to the dealership where it was purchased (Findlay Kia). It's been 19 days and they have not been unable to find the cause and correct the safety alarms/warnings. Alarms/Warnings: Master Warning Electric Power Steering AWD System Warning Forward Collision Avoidance Assist High Beam Assist Blind Spot Collision Avoidance Assist Smart Cruise System Warning Lane Keep Assist

DRIVING 2022 TELLURIDE ON HIGHWAY WITH CRUISE CONTROL ACTIVE. FORWARD COLLISION WARNING ACTIVATED, INITIATED THE AUTOMATIC EMERGENCY BRAKING, WITHOUT ANY OBJECTS OR TRAFFIC AROUND. THE ACTIVATION WAS UNEXPECTED, WITHOUT ANY INDICATION OF REASON, SO MUCH SO I INSTINCTIVELY PULLED THE VEHICLE OFF THE ROAD WAY AND CAUSED DAMAGE TO THE UNDERCARRIAGE AND FRONT BUMPER. THIS HAS HAPPENED BEFORE, AND HAS BEEN REPORTED TO THE MANUFACTURER AND DEALERSHIP AND WAS SCHEDULED TO HAVE IT CHECKED OUT. UNFORTUNATELY, THE SUDDEN PLUNGE OFF THE ROAD WAY ENDED WITH THE VEHICLE IN A SEVERE ANGLED DITCH AND I RAN OVER A METAL POST OR SOME OTHER OBJECTS IN THE DITCH WAY AND NOW THE VEHICLE IS INOPERABLE.

After Driving on highway noticed a 6” vertical crack in the middle of the windshield . Never noticed anything hitting windshield

Brand new vehicle with 14 miles on it. Drove an hour home from the dealership. There's an issue with the transmission. Transmission will slip / skip gears while both accelerating and braking. Verified in all drive modes (Eco, Normal, Sport, Auto). Burning smell coming from vehicle. Buzzing noise coming from engine bay. Our safety was put at risk because when it shifts gears suddenly the car leaps forward, can even happen during turns. Vehicle has not been inspected by dealership yet as it's about an hour away and we do not feel safe driving the vehicle. No warning lights have appeared. Read others with similar transmission issues needing to be resolved.

We had a rock hit our windshield and a crack happened. I know this is possible, but of all the cars I’ve driven in my 25 years of driving this has never happened with a simple rock hit. I am in a group for Telluride owners on Facebook. This is a fairly common complaint that is made by owners. I was in a Tiguan group prior to trading that in and never once saw a post for rocks causing cracks. Kia is clearly not using the best glass. This can be very dangerous.

I don’t think the windshield is strong enough and it makes me scared to drive in the highways. I’ve had for less than 4 months and a small rock left a big crack after going 50mph. Already had another small chip since then. These are made terribly and have had other owners tell me the same.

After parking, I tryed to retrieve an item that fell between the console and the right side of the Driver's seat . To my horror my arm got stuck. There was nothing I could do and since I am a nurse realized that time was of the essence so I would not lose circulation to my dominant hand. I was able to retrieve my cell phone with my left hand and call 911. It took 3 EMTs to extricate my arm from this terrible design. I currently sustain a bad contussion. During the emergency, my husband also confessed to have gotten his arm stuck with resulting scrapes, bruising and bleeding and our daughter who is a Medical Doctor who borrowed this car also got her arm stuck. This console is too big and too dangerous.

I have owned this vehicle since July 2021. In that time I have had to have two different windshields put in due to large unexpected cracks.

Purchased 2022 Telluride Nightfall EX end of August and at the beginning of March and within about 6000 miles a small rock kicked up from a car caused a chip which spread to a large crack the next day. Dealership would not replace due to chip that wasn’t even visible as it was in lower passenger corner of black area. Glad I purchased all the extra coverages offered by the dealer and paid more than MSRP due to an unsolicited dealer fee!

Instrument panel is not functioning, vehicle is currently at service center waiting for replacement part to determine if this will correct all issues which includes gear shift light indicator not working, voice command stating “turn around you are entering the wrong way” randomly while driving and the instrument panel. Initially the instrument panel screen would alternate between working fine to intermittently being partly or fully snowy before it would go completely dark. This pattern continued until mid May when it went completely dark and has stayed this way. Although there is no recall at this time on my specific vehicle I’m concerned that this ongoing issue could potentially caused me harm while driving.

Purchased vehicle on 2/18/22 and within two weeks, windshield easily cracked with a small rock/pebble kick up in the snow. Several small chips (at least 100) in the windshield causing low visibility in a car that we've only had for 2 months. Several groups of telluride owners report the same problem on 2020-2022 models but Kia is not acknowledging the issue in the 2021/2022 models. Trying to get Kia consumer affairs to show me a statement that proves that Kia has upgraded their 2020 windshield glass (which has been recalled / a part of a class action lawsuit).