2016 Land Rover Range Rover Sport Steering Problems

I am filing a complaint regarding an unresolved safety recall affecting my 2016 Range Rover Sport TDV6, VIN: [XXX] . This vehicle is subject to Recall D019 (NHTSA Recall 25V-514). Despite the recall being issued, I have contacted the dealership multiple times and have repeatedly been told that the remedy or required parts are not yet available. There has been no clear timeline provided for when the repair will be available. Both the front and rear components associated with this recall on my vehicle appear visibly defective and concerning. This creates a significant safety concern for me as the operator of the vehicle. I rely on this vehicle daily and should not be forced to continue driving a vehicle with known defective safety-related components while waiting indefinitely for the manufacturer to supply parts. A safety recall should include a prompt and effective remedy. The ongoing delay in making repair parts available places vehicle owners and the public at risk and undermines the purpose of issuing a safety recall. I respectfully request that this matter be investigated and that the manufacturer be required to provide a timely repair remedy. Owners should not be left operating vehicles with known safety defects due to delays in recall implementation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is swerving and uncontrollable upon accelerating and feels very unstable when taking turns.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. In addition, the vehicle was vibrating abnormally. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

Front Suspension Steering Knuckle Cracking

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that while the brake pedal was depressed, there was an abnormal grinding sound coming from the front passenger’s side of the vehicle. No warning lights were illuminated. The dealer was contacted and confirmed that the part was not yet available. Most recently, while driving at an undisclosed speed, the steering wheel was loose. No warning lights were illuminated. The vehicle was taken to the dealer, who noticed that the main nut on the steering wheel was loose. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was no longer driven due to safety concerns. The failure mileage was approximately 170,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that the front driver's side of the vehicle had lowered unexpectedly, and the vehicle drove unsteadily. The vehicle was driven back to the residence. The vehicle was taken to an independent mechanic for inspection. The contact was informed that an unknown part underneath the vehicle had fractured, and the failure was related to an open recall. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. In addition, the contact was informed by the dealer, that the part was not yet in production. The vehicle was not repaired. The contact stated that the vehicle had been undrivable for two months. The contact later received notification of NHTSA Campaign Number: 25V514000 (Steering). The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 103,381.

The contact owns a 2016 Land Rover Range Rover Sport. The contact was informed by the insurance company, Progressive, that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering). The contact stated that the part to complete the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving at high speeds, the vehicle independently drifted into another lane, and the contact slightly lost control of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer; however, the cause of the failure was not determined. The contact recently discovered NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. Several dealers were made aware of the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 58,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle. In addition, the steering wheel was not aligned. No warning lights were illuminated. The contact stated that the sound could be heard while driving on a rough road surface. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

Right hand steering knuckle has developed a crack at the top where the upper ball joint is clamped.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the front of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the front passenger side upper steering knuckle and front axle tube. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 160,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving 30 MPH and making a right turn, there was an abnormal knocking sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed and determined that the suspension upper knuckle joint was damaged and needed to be replaced. The vehicle was not repaired. The contact related the failure to 24V840000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance, and informed the contact that the VIN was not included. The failure mileage was approximately 72,476.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front end of the vehicle was shaking with a knocking sound coming from the driver’s and passenger’s side front wheels. The vehicle was taken to a mechanic who diagnosed that the upper front suspension knuckle joint had fractured on the driver’s and passenger’s side. The mechanic informed the contact of NHTSA Campaign Number: 24V840000 (Steering); and referred the contact to the manufacturer. The vehicle had not been repaired. The manufacturer had been made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated that while driving at 40 MPH, the vehicle vibrated underneath his feet. The vehicle was taken to the dealer, where it was diagnosed and determined that the lower control arms had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was determined that the tires needed to be replaced. The tires were replaced. When the vehicle was taken to the dealer for an oil change, the contact was informed that the steering knuckles had hairline fractures. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated that the vehicle had experienced a failure and that the suspension felt tight while driving over bumps on the roadway. The failure mileage was 50,000.