2003 Lexus ES Complaint Log

2003 LEXUS ES300 WITH UNEXPECTED ACCELERATION. CONSUMER STATES THAT THE VEHICLE WAS IN PARK AND ALL OF A SUDDEN JOLTED FORWARD. SHE STATES NO MATTER HOW HARD THE BRAKE WAS DEPRESSED IT KEPT ACCELERATING UNTIL IT HIT A BRICK COLUMN. *KB *JB

I WAS DRIVING SLOWLY, LESS THAN 10 MPH, APPROACHING A RED LIGHT BEHIND ANOTHER VEHICLE. SUDDENLY, MY CAR ACCELERATED FORWARD AND COULD NOT BE STOPPED BY BRAKING. I COLLIDED WITH THE REAR END OF THE CAR IN FRONT OF ME. THERE WERE NO INJURIES, BUT BOTH CARS HAD SIGNIFICANT DAMAGE. *CN

2003 LEXUS ES 300 WITH BRAKE FAILURE. CONSUMER STATES THAT THE BRAKE FAILURE HAD OCCURRED A FEW WEEKS AFTER HAVING THE FRONT AND REAR BRAKES REPLACED. DEALER STATES THAT THE VEHICLE WAS TESTED AND NO DEFECT WAS FOUND. *KB WHILE BACKING OUT OF THE CARPORT, WHICH REQUIRED THE CONSUMER TO HAVE HIS FOOT ON THE BRAKE, THE VEHICLE WHILE IN REVERSE BEGAN MOVING BACKWARD SLOWLY AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONSUMER TURNED OFF THE IGNITION, BUT DID HIT A TREE, WHICH CAUSE A SLIGHT DENT TO THE TRUNK DOOR. THE EXPLANATION GIVEN TO THE CONSUMER WAS THAT THE FLOOR MAT MAY HAVE SLID UNDER THE BRAKE PEDAL AND OVER THE GAS PEDAL. *JB

PULLING INTO PARKING SPOT ON LEFT ,ABOUT STOPPED AND THE CAR ACCELERATER VERY FAST FOR ABOUT 30 FEET. BEENING THE SECOND TIME THIS HAS HAPPENED, I WAS AWARE OF WHERE MY FOOT WAS, ON THE BRAKE. LAST OCT. PULLING INTO PARKING SPOT TO LEFT THE SAME THING HAPPENED. JUST FELT LIKE A NUT. THIS TIME I AM SURE IT WAS THE CAR. *TR THE CONTACT WANTED TO ADD THAT THE DRIVERS FLOOR MAT WAS IN THE TRUNK.

THE 2003 LEXUS ES300 SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING THE VEHICLE TO COME OUT OF A DRIVEWAY, GO COMPLETELY ACROSS THE STREET, UP ONTO THE SIDEWALK, AND HIT POLES/FENCE, CAUSING SEVERE INJURIES. THE GAS PEDAL WAS NOT PRESSED DOWN HARD AT THE TIME, AND THERE WAS NO EXPLANATION FOR THE RAPID ACCELERATION. *TR

I WAS IN THE DRIVE THROUGH AT THE DUNKIN DONUTS IN GERMANTOWN, MD GIVING MY ORDER IN THE SPEAKER. I REMEMBER HEARING A ROARING SOUND LIKE A TRAIN AND THE NEXT THING I KNOW ALL OF A SUDDEN MY CAR SHOT FORWARD AND HIT THE BACK OF THE CAR AT THE SERVICE WINDOW. IT WAS QUITE STRANGE. I AM CONVINCED I HAD MY FOOT ON THE BRAKE. THE EMS AND POLICE SAID I MUST HAVE HIT THE ACCELERATOR BY MISTAKE. I AM NOT CONVINCED IN MY OWN MIND THAT THIS IS WHAT HAPPENED. *TR

TL*THE CONTACT OWNS A 2003 LEXUS ES300. WHILE DRIVING 35 MPH WITH THE REAR DEFROSTER ACTIVATED, THE GLASS SHATTERED AND FELL ON THE REAR PASSENGER SEAT INSIDE SHELF BELOW THE WINDOW.. THE PASSENGER WAS UNHARMED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE REPLACEMENT COST WOULD BE $608. THE DEALER STATED THAT THERE MAY HAVE BEEN A SMALL PIN HOLE THAT CAUSED THE GLASS TO SHATTER. THE MANUFACTURER WILL PAY $200 OF THE $608. THE CURRENT AND FAILURE MILEAGES WERE 55,068. UPDATED 03-04-08 *BF

OWNER OF THE CAR WAS TRAVELING APPROXIMATELY 50 MPH ON INTERSTATE, CROSSING A BRIDGE, TAPPED BRAKES WHEN APPROACHING SLUSH AND SNOW, LEXUS ES300 WENT INTO A SPIN, SPUN AROUND ONCE, SPUN ONTO THE SHOULDER AND ROLLING DOWN AN EMBANKMENT, ROLLING OVER TWICE AND LANDING UPSIDE DOWN IN DRAINAGE DITCH. DRIVER WAS SUSPENDED UPSIDE DOWN, HANGING IN SEAT BELT THAT HAD DEPLOYED THE FULL LENGTH OF THE BELT. SEAT BELT DID NOT HOLD DRIVER IN THE SEAT, WINDSHIELD, BACK GLASS AND PASSENGER SIDE WINDOW SHATTERED. NO FRONT OR SIDE AIR BAGS DEPLOYED DURING CRASH OR ROLL OVER. DRIVER SUSTAINED CONCUSSION, NECK AND SHOULDER INJURIES. CAR WAS DEEMED TOTALED BY INSURANCE CARRIER. *TR

TL*THE CONTACT OWNS A 2003 LEXUS ES300. THE CONTACT'S WIFE WAS INVOLVED IN A TWO VEHICLE CRASH. WHILE DRIVING 10 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE PASSENGER SIDE. A POLICE REPORT WAS FILED. THE OTHER VEHICLE WAS TRAVELING APPROXIMATELY 25 MPH. THE CONTACT'S VEHICLE WAS DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE FAILURE AND CURRENT MILEAGES WERE 20,000. UPDATED 11/14/07.

TL*THE CONTACT OWNS A 2003 LEXUS ES300. THE DRIVER WAS DRIVING IN A PARKING LOT APPROXIMATELY 10 MPH WHEN THE VEHICLE BEGAN TO ACCELERATE ON IT'S OWN. THE VEHICLE ACCELERATED ABOVE 80 MPH WHICH CAUSED THE DRIVER TO CRASH INTO 6 VEHICLES. THE DRIVER WAS INJURED AND WAS TAKEN TO THE EMERGENCY ROOM. THE POLICE CONFIRMED THAT THE DRIVER WAS TRAVELING AT 86 MPH DUE TO THE UNCONTROLLABLE ACCELERATION. THE CONTACT WAS NOT AWARE THAT THE VEHICLE HAD INCREASED AT THAT SPEED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE IS 41,000.

CLICKING NOISE WHEN TURNING STEERING WHEEL; TOOK THE CAR TO WILKIE LEXUS DEALERSHIP IN ARDMORE, PA. THEY TOLD ME THAT THE CAR NEEDS NEW STEERING SHAFT. CAR HAS 52000 MILES AND A PART LIKE THIS FAILING THIS EARLY IS NOT EXPLAINED. *JB

TL*THE CONTACT OWNS A 2003 LEXUS 300 ES. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY ACCELERATED WHILE ATTEMPTING TO PULL INTO A PARKING SPACE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE STOPPED ONLY AFTER IT JUMPED A CURB. THE VEHICLE WAS TOWED TO A DEALER, BUT NO FAILURE WAS FOUND. THE CONTACT HAS THE REPAIR INVOICE AND PICTURES. THE CURRENT AND FAILURE MILEAGE WERE 50,313.*AK

THE CAR CHANGES GEAR WHEN BRAKING TO A STOP OR COASTING. WHEN I APPLY THE ACCELERATOR THE CAR MAY HESITATE AND THE SNAP INTO GEAR AND LUNGE FORWARD OR IT MAY QUICKLY GO BETWEEN TWO GEARS UNTIL IT FINALLY JERKS INTO GEAR AND LUNGES FORWARD. I TOOK THIS CERTIFIED CAR TO THE DEALER UNDER WARRANTY AND THEY CLAIMED TO HAVE UPDATED THE COMPUTER PROGRAM BUT IT IS EXACTLY THE SAME AS BEFORE. THE CAR HAS NOW STARTED TO HESITATE WHILE DRIVING ON THE INTERSTATE AS IF WAS CHANGING GEARS BUT DOESN'T NEED TOO. T HE CAR IS UNDER WARRANTY BUT I AM DISCOURAGED BY MY FIRST SERVICE EXPERIENCE. *JB

DT*: THE CONTACT STATED WHILE TURNING FROM A SIDE STREET ONTO A MAIN ROAD AND APPLYING THE BRAKE, THE VEHICLE ENGINE REVVED. THEN, WHILE PULLING INTO A PARKING SPACE AT 3 MPH AND APPLYING THE BRAKE, THE VEHICLE LUNGED FORWARD AND OVER A SMALL EMBANKMENT. THE ENGINE CONTINUED TO REV FOR A SHORT TIME. THE VEHICLE WAS NOT INSPECTED BY A DEALER.

A DISABLED VEHICLE IN FRONT OF MINE WAS HOVERING OVER NARROW EXPRESS LANE SHOULDER AND RIGHT LANE. I SLOWED AND PUT MY SIGNAL ON PREPARING TO MERGE INTO THE LEFT LANE, BUT THE VEHICLE BEHIND ME DID NOT REACT SIMILARLY AND CONSEQUENTLY REAR-ENDED ME AT FULL SPEED (+). THE FORCE OF THIS IMPACT PUSHED MY CAR INTO THE DISABLED CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED ON EITHER IMPACT, AND THE SEAT BELT FAILED TO PROTECT ME FROM A SERIOUS SPINAL FRACTURE. *JB

I HAVE A 2003 LEXUS ES300 WITH 41000 MILES. THE TRANSMISSION DOES NOT SHIFT PROPERLY AND ACTUALLY HESITATES THEN JERKS. I AM AFRAID THIS WILL LEAD TO A BREAK DOWN AT SOME POINT. THE LEXUS DEALERSHIP CLAIMS THERE ARE NO UPDATES AVAILABLE AT THIS TIME. I FEEL THERE SHOULD BE A RECALL ON THIS TRANSMISSION. *JB

I OWN A LEXUS 2003 ES. THE TRANSMISSION IS PERFORMING UNSAFELY! 1. AT STOP LIGHTS, WHILE HOLDING THE CAR STOPPED WITH THE BRAKE, THE TRANS WANTS TO GO AND THE CAR LUNGES FORWARD. 2. AT LOW SPEEDS (20 -30 MPH) THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. THE TRANS WILL JUMP DOWN CAUSING THE RPMS TO SUDDENLY INCREASE THEN SLAM INTO THE NEXT GEAR LUNGING THE CAR FORWARD. 3. MY BIGGEST CONCERN DRIVING DOWNHILL AT HIGHWAY SPEEDS, WHEN THE BRAKE IS APPLIED, THE TRANS JUMPS OUT OF OVERDRIVE INTO 4TH GEAR LUNGING THE CAR FORWARD! I AM AFRAID OF WHAT MAY HAPPEN WHEN THE ROAD IS WET! *NM

THE LEXUS ES300 HAS HAD A SERIOUS HESITATION PROBLEM SINCE DELIVERY IN MARCH 2003. I HAVE HAD IT IN FOR SERVICE SEVERAL TIMES BEFORE THE ACCIDENT COMPLAINING ABOUT THIS PROBLEM. ON MAY 8TH,2006, MY WIFE WAS TRYING TO MAKE A LEFT TURN AT AN INTERSECTION AND UPON ACCELERATING THROUGH THE TURN THE CAR HESITATED/LAGGED AND WAS STRUCK BY AN ONCOMING AUTO. AFTER CONTACTING LEXUS DIRECT, THEY CAME OUT TO TEST DRIVE THE AUTO. I WAS CONTACTED SEVERAL DAYS LATER AND WAS TOLD THAT MY LEXUS HAS NO PROBLEM. SINCE THIS PROBLEM STILL EXISTS, I TOOK THE CAR BACK IN FOR SERVICE ON MAY 26TH, 2006 AND AGAIN WAS TOLD THAT MY CAR HAD ALREADY RECEIVED A TRANSMISSION COMPUTER UPDATE AND THEIR FINAL WORDS WERE "VEHICLE IS OPERATING AS DESIGNED AT THIS TIME". THIS CAR STILL HAS THE PROBLEM. *NM

2003 ES 300 - AIR BAG SENSOR ISSUES: THIS ISSUE IS ONGOING AS OF NOV 2011 AND STARTED BACK IN 2005. WHY DOESN'T LEXUS OFFER A WAY FOR CONSUMERS TO FIX ERROR CODES ON THEIR OWN VEHICLES? I KNOW WHAT MY ERROR CODE IS - B1186 - THOUGH, LEXUS WOULDN'T TELL ME THIS. I HAD TO FIND OUT BY DOING MY OWN DIAGNOSTIC TESTING. DEPENDING ON WHO I SPOKE WITH, THEY TOLD ME DIFFERENT THINGS FROM NEEDING A DRIVER SENSOR REPLACED, TO THE PASSENGER SENSOR, TO THE CENTER SENSOR, TO THE DRIVER AIRBAG, TO NEEDING ALL OF IT REPLACED. EACH PERSON I SPOKE WITH WAS EXTREMELY RELUCTANT TO PROVIDE ME WITH ANY INFORMATION ABOUT THE PROBLEM AND SAID THAT I NEEDED TO BRING THE VEHICLE BACK FOR THEM TO FIX. THE FIRST TIME I TOOK IT IN, THEY SAID IT WOULD COST ABOUT $700 (2008). LAST MONTH, THEY SAID IT COULD BE ANYWHERE FROM $1500-$3500. I HAVE DONE MY SHARE OF RESEARCH, READING ALL I CAN ONLINE, INCLUDING CONSUMER FORUMS. I HAVE READ 100S OF COMPLAINTS ABOUT AIRBAGS - SENSOR ISSUES, LACK OF DEPLOYMENT, CHECK LIGHT ON, ETC.. IT APPEARS THAT LEXUS HAS HAD ISSUES WITH AIRBAGS FOR YEARS. YET, THERE HAS NOT BEEN ANY RECALLS OR EVEN CLASS ACTION LAWSUITS. I CAN'T SELL IT WITH THE LIGHT ON AND ITS NOT WORTH PUTTING THAT MUCH MONEY INTO IT. BUT, LEXUS WON'T OFFER ME ANOTHER SOLUTION EXCEPT TO FORK OVER ALL MY SAVINGS. *KB

2003 ES 300 - TRANSMISSION ISSUES: I HAVE BEEN EXPERIENCING HESITATION UPON ACCELERATION ALMOST EVERY TIME, ALONG WITH HARD SHIFTING 50% OF THE TIME. THE ACCELERATION HESITATION CAN BE SCARY IF I'M TRYING TO ENTER THE HIGHWAY, OR TURNING LEFT. THE HARD SHIFTING FEELS LIKE I GOT HIT FROM BEHIND. BOTH PROBLEMS HAVE BEEN GOING ONGOING FOR YEARS AND LEXUS DEALER HAS NEVER BEEN ANY HELP. I READ MANY OF THE ONLINE FORUMS AND FOUND THAT BOTH OF THESE PROBLEMS ARE VERY COMMON AS ARE THEIR RESULTS FOR GETTING THESE ISSUES FIXED - NOT MUCH LUCK FROM THE DEALER - "IT WORKS AS IT IS DESIGNED". REALLY? LEXUS NEEDS TO STAND BEHIND THEIR PRODUCT. I CAN'T BELIEVE HOW MANY COMPLAINTS I HAVE READ (100S) AND THEIR HASN'T BEEN A RECALL. HOW DOES A CONSUMER GO ABOUT PUSHING FOR A RECALL, OR CLASS ACTION OR WILL THE LEMON LAW WORK? *KB

WHILE DRIVING AT 70 MPH IN THE FAST LANE ON THE FREEWAY, MY CAR SUDDENLY LOST ACCELERATION AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET MY CAR TO THE RIGHT AND GET OFF THE FREEWAY TO A GAS STATION. AS I WAS SLOWING TO A STOP, THE CAR WAS SHUDDERING BEFORE IT CAME TO A COMPLETE STOP. I CHECKED THE OWNERS MANUAL AND IT SAID IT WAS PROBABLY THE ELECTRONIC THROTTLE CONTROL. I FOLLOWED THE INSTRUCTIONS IN THE MANUAL AND WAS ABLE TO DRIVE THE CAR AT LOWER SPEED TO GET HOME AND THEN GET IT TO THE DEALER THE NEXT MORNING.*JB

AS I WAS PULLING INTO A PARKING SPACE, MY 2003 LEXUS ES SUDDENLY ACCELERATED AND WENT OVER THE CURB AND A SMALL GRASS EMBANKMENT. I IMMEDIATELY APPLIED BRAKES AND IT DID START SLOWING DOWN. I FINALLY GOT THE CAR STOPPED. THANKFULLY NO ONE WAS IN THAT PARKING LOT. DON'T KNOW WHAT DAMAGE HAS BEEN DONE TO THE CAR. THIS IS FRIGHTENING BECAUSE THERE WAS ABSOLUTELY NO CONTROL OVER THE CAR.

ODI 10126111 FILED 6-21-2005 SUDDEN ACCELERATION 2003 LEXUS ES300. *TR

TL* THE CONTACT OWNED A 2003 LEXUS ES. WHILE DRIVING AT SPEEDS OF 45 MPH IN THE RAIN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE STEERING WHEEL AND PROCEEDED TO CRASH INTO THE MEDIAN. THE VEHICLE SURGED FORWARD AND PROCEEDED TO CRASH INTO THE DRIVER'S SIDE DOOR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUFFERED MAJOR INJURIES AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

I WAS DRIVING TO WORK WHICH IS APPROXIMATELY 15 MILES FROM MY HOME. UPON ENTERING THE PARKING LOT, I HAD TO YEILD TO A SCHOOL BUS AND STOP. AFTER THE STOP I PROCEEDED TO DRIVE AT APPROXIMATELY 5 MPH TO PARK THE CAR. I TURNED FOUR TIMES TO GET TO THE PARKING SPACE WITH FOOT ON THE BREAK OR JUST COASTING. AS I TURNED INTO THE PARKING SPACE WITH THE BRAKES PRESSED. THE CAR ACCERALATED AND WENT OVER THE CURB AND PROCEEDED ON THE GRASS. MY FOOT WAS ON THE BRAKE THROUGHOUT THIS WHOLE INCIDENT. I TRIED TO STOP THE CAR BY PUSHING THE BRAKES DOWN HARDER. SINCE THE BRAKEKS WERE NOT RESPOND, I TOOK MY FOOT OFF THE BRAKE AND STOMPED/PUMPED THE BRAKES WITH NO AVAIL. THE BRAKES WERE NOT RESPONDING. THE CAR WAS ON THE GRASS AND LUCKILY SINCE THE STEERING WHEEL WAS IN A LEFT HAND TURN POSTION I AVOIDED HITTING STUDENTS AND A HUGE TREE. USING THE EMERGENCY BRAKE FINALLY STOPPED THE CAR. 3. I CALLED 180025LEXUS AND HAD THEM PICK THE CAR UP AND TAKE IT TO THE DEALERSHIP (STERLING MC CALL LEXUS) THE SERVICER ADVISOR (LOPEZ) CALLED SAYING THEY COULDN'T FIND ANYTHING WRONG WITH THE VECHILE AND IT WAS READY TO BE PICKED UP. WHEN THE CAR WAS PICKED UP MY HUSBAND MADE A NOTATION ON THE SERVIE SHEET SAYING HE DID NOT AGREE. HE ALSO WENT TO TALK TO THE SALES MANAGER (COOK) TO LET HIM KNOW WHAT HAD HAPPENED AND HOW UNHAPPY WE WERE. HE ALSO LET HIM KNOW THAT WE HAD RESEARCHED LEXUS ON THE NHTSA SITE AND FOUND THIS IS NOT AN ISOLATED INCIDENT AND MANY ORTHER REPORTS HAVE BEEN FILED CONCERNING BRAKES NOT WORKING AND WITH HIGH ACCERATION. HE SAID TO REPORT IT TO 180025LEXUS AND HE WOUDL GET ON TO IT ONCE IT WAS REPORTED. I AM AFRAID TO DRIVE THIS CAR BECAUSE OF THE SAFETY ISSUE AND SINCE LEXUS WILL NOT TAKE RESPONSIBILTY THE CAR MUST BE REPLACED.

SUDDEN ACCELERATION- DELIVERING FOOD FOR SOMEONES FUNERAL.

DT: CONSUMER STATES THAT AT NIGHT THERE WAS A TIME DELAY IN THE HEADLIGHTS WHEN BEING SHUT OFF. IF THE TRUNK WAS PROPPED OPEN ONLY 1/8 OF AN INCH THE LIGHTS STAYED ON UNTIL THE BATTERY IWASDEAD. TOOK VEHICLE TO THE DEALERSHIP AND THEY UNHOOKED THE TIME DELAY. THE BATTERY DIED TWICE BECAUSE OF THIS ONLY IN THE NIGHTTIME.*AK

WHILE SHIFTING THE TRANSMISSION HAD A TEN MINUTE DELAY BEFORE RESPONDING, AND THE TRANSMISSION JERKED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK

ON JAN 20, 2005 AT ABOUT 7:30PM I WAS RETURNING FROM WORK DRIVING MY LEXUS 2003. JUST BEFORE REACHING MY HOME, I TURNED RIGHT INTO NOTLEY ROAD FROM STONE GATE DRIVE AT SILVER SPRING, MD AFTER STOPPING AT THE STOP SIGN. BEFORE I REALIZED, THE CAR KNOCKED OVER THE MAIL BOX OF THE HOUSE ON THE RIGHT SIDE AND STARTED RACING ON THE YARD OF THE HOUSE. NEXT THE CAR KNOCKED DOWN THE STREET LIGHT, CROSSED A ROAD AND RACED TOWARDS A TREE. ALTHOUGH I APPLIED, THE BRAKES WERE NOT WORKING. ULTIMOTELY THE CAR CRASHED ON TO A TREE, TURNED OVER AND I WAS LUCKY ENOUGH TO CRAWL OUT OF THE CAR WITH MUCH EFFORT. I WAS TAKEN TO THE MONTGOMERY COUNTY GENERAL HOSPITAL BY AMBULANCE AND AFTER BEING EXAMINED BY THE PHYSICIAN AND XRAYS I WAS RELEASED. THE CAR WAS ULTIMATELY TOWED TO LEXUS BODY SHOP AND WAS PRONOUNCED A TOTAL LOSS I FEEL THAT THE LEXUS TOOK OFF ON ITS OWN WHEN I TURNED RIGHT FROM A STOP SIGN INTO THE NOTLEY ROAD DAMAGING PROPERY AND ULTIMOATELY CRASHING ON TO A TREE. BECAUSE THERE WAS SNOW ON THE YARD, I WAS ABLE TO VIDEOTAPE THE TRACK MARKS MADE BY THE CAR FROM THE BEGINNING TO THE END OF THE CRASH. I HOPE THAT YOU WILL INVESTIGATE THIS INCIDENT AND GIVE ME SOME REPORT.*AK

DEAR SIR, MY COMPLAINT IS ABOUT TOYO TIRES. I HAVE A LEASED LEXUS ES300. THE LEASE STARTED IN DECEMBER OF 2002, FOR 39 MONTHS /36,000 MILES. WE HAVE 18,875 MILES ON THE CAR. I TOOK THE CAR IN FOR AN OIL CHANGE & THE MECHANIC TOLD ME THAT THE TIRES ARE BOLD. I TOOK IT TO THE LEXUS DEALERSHIP , SCANLON OF FT. MYERS & THEY WANT TO CHARGE ME FOR NEW TIRES. I HAVE NEVER HEARD OF TIRES WEARING OUT AT 18,000 MILES. THE TOYO TIRES ARE CHEAP TIRES. THE TIRES CAME WITH THE CAR, & I HAD NO IDEA THAT THEY ARE MANUFACTURED SO POORLY. IS IT FAIR THAT WE HAVE TO PAY FOR NEW TIRES? THANK YOU, LEONARD MOJTA. *JB

WHILE DRIVING 40 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE DUAL AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES FROM HITTING HIS HEAD ON THE STEERING WHEEL. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

LEXUS 300 HESITATION. STEPPED ON ACCELERATOR, CAR HESITATED AND HAD TO PUMP ACCELERATOR TO GO FORWARD. *BF THIS PROBLEM OCCURRED MANY TIMES. THE CONSUMER ALMOST HAD AN ACCIDENT WHILE ATTEMPTING TO MAKE A LEFT TURN. THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND THE CONSUMER PUMPED THE ACCELERATOR TO GO FORWARD. THE DEALER COULD NOT FIND A PROBLEM. *SC

THE CONSUMER STATED AT ANY TIME THE VEHICLE ACCELERATED WITHOUT WARNING. NO IMPACT REPORTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THE VEHICLE STICKS IN GEAR. *TC

I HAVE NOW SENT MY CAR IN FOR SERVICE TWICE TO LEXUS OF ORLANDO ABOUT UNEXPECTED SURGING OF THE VEHICLE AND VEHICLE HESITATION WHEN THE ACCELERATOR IS PRESSED. THIS IS AN INTERMITTENT AND DANGEROUS PROBLEM, AS I DO NOT KNOW WHEN IT WILL OCCUR. WHEN IT DOES OCCUR THE UPSHIFT IS HARSH, THE DOWNSHIFT DELAYED AS IF THE TRANSMISSION IS CONFUSED ABOUT THE DRIVER'S INTENTION, AND THERE IS PRONOUNCED HESITATION WHEN THE ACCELERATOR IS PRESSED. THIS LACK OF RESPONSIVENESS LEAVES BOTH THE VEHICLE AND PASSENGERS EXPOSED TO ACCIDENT AND INJURY. ON MY FIRST VISIT, I WAS TOLD THE VEHICLE COMPUTER WOULD BE RESET, AS THE VEHICLE LEARNS YOUR DRIVING STYLE IN THE FIRST 30 OR SO MILES, AND I MUST HAVE DRIVEN THE VEHICLE HARSHLY. THIS SO CALLED RESET DID NOTHING TO FIX THE PROBLEM; LESS THAN A WEEK LATER, I NARROWLY ESCAPED A CRASH AFTER MY CAR HESITATED WHILE CROSSING AN INTERSECTION. I PROMPTLY RETURNED THE VEHICLE TO THE DEALER FOR SERVICE. UPON COMPLETION OF THE SECOND SERVICE, WHICH INCLUDED A DRIVE WITH THE TECHNICIAN, LEXUS SERVICE NOW SAYS THESE PROBLEMS ARE INHERENT TO THE MODEL AND THEY CAN'T FIX THEM. IN ADDITION, I AM AWARE THAT NUMEROUS OWNERS FREQUENTLY COMPLAIN OF HESITATION AND SURGING IN 2002, 2003, AND 2004 MODELS AND MANY COMPLAINTS (OVER 100) OF THE SAME NATURE HAVE BEEN FILED WITH THE NHTSA. THIS STATEMENT IS TO ISSUE NOTICE THAT I AM NOT SATISFIED, AND THE PROBLEM HAS NOT BEEN FIXED.*AK

I WAS IN A AUTO ACCIDENT AND WAS HIT ON THE LEFT FRONT OF MY 2003 LEXUS AND THE AIR CURTAIN DID NOT ACTIVATE. I HIT MY HEAD ON THE DRIVERS DOOR WINDOW. DAMAGE WAS ESTIMATED OVER $3000.00 ON MY VEHICLE. I TRIED TO GET ANSWERS FROM THE DEALER BUT THEY DID NOT KNOW WHERE THE SENSOR WAS LOCATED AND WHY IT DID NOT DEPLOY. *NM

WHILE SITTING AT AN INTERSECTION VEHICLE JERKED UNCONTROLLABLY. CONSUMER WAS ABLE TO CONTROL THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT COMPUTER RECALIBRATED (EMC) ENGINE AND TRANSMISSION TO THE COMPUTER. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM STILL OCCURRED AND HAD NOT BEEN RESOLVED. *AK

ON TWO SEPARATE OCCASIONS, I HAVE TAKEN MY 2003 LEXUS ES300 IN FOR SERVICE TO REPAIR A DEFECTIVE TRANSMISSION. I HAVE 23,511 MILES ON MY VEHICLE AND THE TRANSMISSION IS SHIFTING ERRATICALLY AND HESITATING. IT IS CAUSING UNSAFE DRIVING CONDITIONS. LEXUS DENIES ANY RESPONSIBILITY TO FIX THE PROBLEM.*AK

ONGOING AND WORSENING LACK OF ACCELLERATION PREDICTABILITY. CAR WILL HESITATE ESPECIALLY WHEN POWER IS REQUIRED (SUCH AS MERGING TRAFFIC, LEFT TURNS, ETC.) AUTOMATIC RANSMISSION SOUNDS LIKE IT DELAYS ENGAGING WHEN NECESSARY.*AK

VERIFICATION ON THE INVESTIGATION OF THE 2003 LEXUS ES300 INVOLVED IN SURGING, REPORTING 30 CRASHES DUE TO A POSSIBLE DEFECT. *MR *SC *JB

TL*THE CONTACT OWNS A 2003 LEXUS ES300 PURCHASED APRIL 2004. SHE IMMEDIATELY BEGAN EXPERIENCING FAILURES WHEN THE VEHICLE SURGED AND VIOLENTLY LUNGED FORWARD WHILE IT WAS IDLE. THE DEALER STATED THAT THE VEHICLE WAS A "SMART CAR" AND WAS AWARE WHEN THERE WAS A DRIVER, OTHER THAN HERSELF BEHIND THE WHEEL, WHICH WOULD "CONFUSE" THE VEHICLE. NO DIAGNOSTIC TEST WERE PERFORMED. THE FAILURE PROGRESSED AND THE VEHICLE WAS TAKEN BACK TO DEALER A SECOND TIME. ALTHOUGH THE DEALER BECAME FAMILIAR WITH THE FAILURE; THEY STATED THAT SHE NEEDED TO WAIT A YEAR UNTIL THE "NEW PROGRAMMING" WAS AVAILABLE. ONE YEAR LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE SOFTWARE REPROGRAMMING AND THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE CONTINUED TO LUNGE VIOLENTLY WHILE SITTING IDLE, DRIVING AT SPEEDS OF UNDER 35 MPH OR WHILE COASTING. WHEN THE VEHICLE LUNGED IT FELT AS IF SHE WAS BEING STRUCK FROM THE REAR BY ANOTHER VEHICLE. THERE WERE NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 78,000.

CAR WILL NOT ACCELERATE FROM STOP AT TIMES. ENGINES REVS BUT TRANSMISSION WILL NOT CATCH. SEVERAL NEAR ACCIDENTS AT STOP SIGNS AND TRAFFIC LIGHTS. TRANSMISSION SHIFTS VERY ROUGH AND MAKES CAR STEER ERRATICALLY. CAR WILL BE PARKED UNTIL REPAIRED. LEXUS DEALER STATES THIS IS NORMAL. *JB

VEHICLE HESITATED FROM A STANDING START POSITION. THE RPMS WENT UP BUT THE VEHICLE DID NOT MOVE UNTIL IT GOT INTO ANOTHER GEAR. IT WILL DRIVE FOR A WHILE AND THEN VEHICLE WILL STOP. CONSUMER DID NOT FEEL SAFE. *AK THE TECHNICIANS CLAIM THAT THE CABLE FROM THE GAS PEDDLE TO THE ENGINE WAS REMOVED AND REPLACED BY A COMPUTER IN THE 2003 MODELS. ON THE HIGHWAY, IF THE VEHICLE WAS SLOWED DOWN, A HESITATION WOULD BE PRESENT WHILE PRESSING ON THE GAS PEDDLE TO RESUME SPEED. THE ENGINE LIGHT WOULD COME ON ALONG WITH THE HESITATION, ALSO WHEN THE ENGINE LIGHT WOULD COME ON THE VEHICLE WOULD LOSE POWER ALONG WITH BLUE SMOKE BLOWING OUT OF THE EXHAUST, AND THE REAR SEAT CONTAINED A FLAW. *SC *JB

WHILE DRIVING AND WITHOUT WARNING, THE TRANSMISSION JERKED, WHICH CAUSED THE DRIVER TO PULL OFF THE HIGHWAY. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER. *AK THE VEHICLE JERKED AT ACCELERATION, ESPECIALLY WHEN GOING AT SLOWER SPEEDS. THE PROBLEM OCCURRED WITH NO WARNING AND WAS INTERMITTENT WHICH ALSO DISPLAYED A SLUGGISH DELAY. *SC *JB

LEXUS ES300 2003 - EXTREMELY DANGEROUS SITUATION WHEN ACCELERATING FROM 5-10 MPH TO FULL ACCELERATION (PASSING/MERGING ONTO HIGHWAY FOR EXAMPLE). TRANSMISSION HESITATES A VERY LONG TIME (1-2 SECONDS) BEFORE KICKING IN. DEALER CLAIMS THIS IS A KNOWN PROBLEM BUT NOTHING IS BEING DONE ABOUT IT. RESEARCHING LEXUS FORUMS INDICATES THIS IS A WIDE SPREAD PROBLEM FOR 2002, 2003 YEARS AT LEAST. THE HESITATION IS EXTREMELY UNNERVING IN A HIGH STRESS MERGING ENVIRONMENT AT LEAST AND POTENTIALLY DANGEROUS ACCIDENT POTENTIAL AT WORSE.

WHILE DRIVING 65 MPH DRIVER APPLIED THE BRAKES AND FRONT END SHOOK AND PULLED TO THE LEFT.CONSUMER, WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. CONSUMER CONTACTED THE DEALER, AND WILL HAVE THE VEHICLE TOWED TO THE DEALER FOR REPAIR THE NEXT DAY. *AK

WHEN PULLING INTO A PARKING SPOT DRIVER DEPRESSED THE BRAKE PEDAL AND VEHICLE SUDDENLY ACCELERATED. VEHICLE WENT OVER THE CURB, AND HIT A LIGHT POLE. FRONT LEFT SIDE OF THE VEHICLE WAS DAMAGED. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR BRUISES. *AK *LA

THERE IS A DANGEROUS AND UNPREDICTABLE TENDENCY FOR THE VEHICLE ENGINE/TRANSMISSION COMBINATION TO ACCELERATE SUDDENLY AND UNEXPECTEDLY. THIS IS AN INTERMITTENT PROBLEM WHICH MAKES IT ESPECIALLY UNNERVING. IT IS MOST NOTICEABLE AT SPEEDS BELOW 40 MPH, WHEN FIRST SLOWING, FOLLOWED BY ACCELERATION. IT APPEARS TO BE EXACERBATE BY UNCERTAIN TRANSMISSION "HUNTING" FOR PROPER GEAR/ENGINE SPEED COMBINATIONS. THE SUDDEN ACCELERATION CAUSES A RAPID AND JERKY THROTTLE RESPONSE TO MILD ACCELERATOR PEDAL INPUT. I HAVE TAKEN THE CAR TO THE DEALER ON AT LEAST TWO OCCASIONS FOR THIS ISSUE. THE FIRST TIME, THE DEALER REPROGRAMMED THE TRANSMISSION. THE SECOND TIME, THE TECHNICIAN TESTED THE VEHICLE AND NOTE "NO PROBLEM FOUND". AT CURRENT MILEAGE OF 32,000, THE PROBLEM SEEMS TO BE WORSENING. THIS IS A DANGEROUS CONDITION THAT, IF LEFT UNDRESSED, IS LIKELY TO BE THE CAUSE OF AN ACCIDENT, SERIOUS INJURY OR MUCH WORSE. *JB

WHILE ENTERING A PARKING LOT VEHICLE ACCELERATED ON ITS OWN. CONSUMER TAPPED THE BRAKES, AND SPEED INCREASED EVEN MORE. AS A RESULT, DRIVER LOSS CONTROL OF VEHICLE, AND HIT A WALL. *AK SEE VOQ 10062702 *DSY UPDATED 7/3/12 *CN

THE VEHICLE LUNGED UPON PARKING. AS A RESULT THE CONSUMER LOST CONTROL AND HIT A WALL. THE FRONT END REPAIRS COST $2,275.00. *AK (SUDDEN ACCELERATION) *SC *JB

WHILE WAITING IN HEAVY TRAFFIC AT AN INTERSECTION AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED. THIS CAUSED THE DRIVER TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER. THE INSURANCE COMPANY TOTALED THE VEHICLE. *AK THE DEALERSHIP INSISTED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT NOTHING COULD BE DONE. *NM