2008 Lexus ES Air Bags & Restraints Problems

The contact owned a 2008 Lexus ES350. The contact stated that while driving approximately 30 - 40 MPH, the air bags suddenly deployed independently. The contact stated that his view was obstructed due to the air bag deployment, and he briefly lost control the vehicle and the vehicle came to a complete stop after crashing into a light pole. The remaining air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and was deemed a total loss by the Insurance provider. A Police report was filed, and injuries were reported. The contact was transported by air to an area shock trauma center and treated for a broken neck, a broken right shoulder, loss of four teeth, a laceration requiring 40 stitches, and later required reconstructive surgery on both his right leg and right foot. The manufacturer was not notified of the failure. The failure mileage was unknown.

car was recalled for faulty air bags.i have tried numerous times to speak with someone,always with the same result-i am transferred 2 or 3 times and then i am promised a call back.i have not received a call back as of 6/20/2022.i think the first time i called was over a year ago.i am sure i called at least 4 times and spent many hours on hold being transferred.i have other things to do than sit on hold.i would like the problem fixed.

VEHICLE WAS INVOLVED IN FRONT END COLLISION. AIRBAGS DID NOT DEPLOY. INJURY CAUSED.

THE PASSENGER SIDE AIRBAG IS BEING DISABLED BY A DEFECTIVE SENSOR IN THE SEAT AND LEXUS IS INFORMING CUSTOMERS THAT THEY DON'T HAVE THE PARTS TO FIX THE ISSUE. THEREFORE, THE PASSENGER AIRBAG IS ESSENTIALLY PERMANENTLY DISABLED. THIS IS A SERIOUS CONCERN SINCE ANY PERSON TRAVELING IN THE FRONT PASSENGER SEAT WILL NO LONGER HAVE A WORKING AIRBAG.

I RECEIVED A RECALL NOTICE WITH INSTRUCTIONS TO CONTACT THE DEALER. I HAVE CALLED THE DEALER 5 OR 6 TIMES OVER THE PAST 2 MONTHS, AND EACH TIME THEY TELL ME NO ONE IS AVAILABLE TO TALK TO ME AND THEY SEND ME TO VOICE MAIL TO LEAVE A MESSAGE. I HAVE DONE THAT BUT NO ONE HAS EVER CALLED ME BACK ABOUT THIS. THE DEALER IS PLAZA LEXUS IN CREVE COUER, MISSOURI.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL.. MY AIRBAGS HAVE NOT BEEN REPLACED NOR HAVE THE MANUFACTURE ATTEMPTED TO REPLACE THEM

TAKATA RECALL ANNOUNCED ON JAN 2017 BUT IT STILL HAS NOT STARTED THE REMEDY OF RECALL. SO FRUSTRATED!!!

TAKATA RECALL: I CONTACTED THE DEALER I PURCHASED THE CAR FROM 2 TIMES IN THE PAST 4 MONTHS, MOST RECENTLY ON OCTOBER 25, 2017 AND WAS TOLD THAT THEY HAVE STILL HAVE NOT RECEIVED THE PARTS. I BELIEVE THIS MAY BE THE CASE BECAUSE TAKATA AND ITS AFFILIATES ARE NOW IN CHAPTER 11. NO ONE THERE CAN TELL ME ANYTHING ABOUT THE TIMEFRAME FOR THE PARTS BEING DELIVERED TO THE SERVICE DEPARTMENT AT THE LEXUS OF ROCKVILLE CENTRE IN ROCKVILLE CENTRE, NY. THE RECALL NOTICE WAS ISSUED IN JANUARY 2017. HUNDREDS IF NOT THOUSANDS OF CONSUMERS LIKE MYSELF ARE DRIVING WITH AIR BAGS THAT CAN EXPLODE AND POTENTIAL KILL THE CAR'S OCCUPANTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V0006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ALSO INFORMED THE CONTACT TO WAIT FOR A SECOND NOTICE FROM THE MANUFACTURER STATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL . THE DEALER HAS THIS VEHICLE ON A WAIT LIST BECAUSE IT HAS NO REPLACEMENT PARTS FOR THE RECALL. UNKNOWN WHEN THE RECALL PART(S) WILL BE AVAILABLE TO COMPLETE THE REPAIR/REPLACEMENT.

TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET

TAKARA RECALL AIRBAGS DASHBOARD

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF ORLANDO DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.... .UPDATED 11/16/17 *BF *JS

I PURCHASED THIS VEHICLE ON 6?30/2017 AT KUNI LEXUS OF PORLAND,OR (CANYON RD) I WAS MADE AWARE OF THIS RECALL FROM THE 'RECALL RESULTS PAGE OF NHTSA) HOWEVER NO WHERE DOES THE "RECALL RESULTS" DOCUMENT INDICATE THAT THE MANUFACTURER (TAKATA) HAS NOT DEVELOPED THE REMEDY TO THE RECALL (ONLY THAT IF A THE MANUFACTURER FAILS TO REMEDY I CAN FILE A COMPLAINT.) I WAS TOLD TODAY 7/10 THE FIX HAS NOT EVEN BEEN DEVELOPED YET. IS THIS TRUE? I WAS MADE TO BELIEVE IT WOULD BE SOMETHING RELATIVELY EASY TO FIX AND COULD BE SCHEDULED IN THE FUTURE. MY DEALERSHIP CANNOT TELL ME WHAT TIMEFRAME I AM LOOKING AT. THEY SAID NOW FOR THE FIRST TIME THAT I SHOULDN'T HAVE A PASSENGER RIDE IN THE FRONT PASSENGER SEAT. ***IS THERE AN ETA...AND ESTIMATED TIME TO EXPECT DEVELOPMENT ON THE FIX FOR THE PASSENGER AIRBAG?*** I WAS PROMISED BY THE SALESMAN THAT I COULD HAVE THE AIRBAG FIXED WHEN I BROUGHT THE CAR BACK FOR DETAILING (I WAS ASKED TO TAKE THE CAR OFF THE LOT AND BRING IT BACK LATER FOR DETAILING.) FINDING OUT NOW MORE ABOUT POSSIBLY HAVING TO WAIT A LONG TIME OR NEVER BE ABLE TO GET THE AIRBAG REPLACED IS MAKING ME VERY NERVOUS.

TAKATA RECALL: I WAS NOTIFIED NEARLY A YEAR AGO OF THE SAFETY RECALL REQUIRED ON MY LEXUS. I HAVE CALLED 4-5 TIMES OVER THE PAST 12 MONTHS BUT HAVE YET TO BE CONTACTED BY MY DEALERSHIP REGARDING REPLACING THE AIRBAG. WHAT IS THE RECOURSE FOR HAVING THIS WORK DONE? IS THE DEALER MY ONLY RECOURSE? I HAVE LITTLE DOUBT THAT THEY ARE RESPONDING TO THOSE CUSTOMERS WHO PURCHASED THEIR VEHICLES FROM THE DEALERSHIP (A FRIEND OF MINE HAD THE RECALL WORK DONE SEVERAL MONTHS AGO). THIS IS AN EXTREME INCONVENIENCE AS I AM UNABLE TO USE THE PASSENGER SEAT OF MY VEHICLE, FOR NEARLY A YEAR. WHAT CAN I DO?

CALLED LEXUS STEVENS CREEK (408-330-3000)FOR SERVICE. ALWAYS TOOK THEM FEW WEEKS TO MAKE AN APPT. ONE APPT WAS MADE IN MAY BUT WE WERE LATE SO DIDNT MAKE IT. I MADE ANOTHER APPT IN THE MIDDLE OF MAY AND GOT SCHEDULED AN APPT 0N 6/3/17. NOW THEY TOLD US THE APPT WILL BE CANCELLED DUE TO NO PART AVAILABLE. I ASKED WHAT WILL BE THE TIME FRAME, THEY SAID AT LEAST FEW MORE WEEKS N THEY WILL CALL US, MEANS IT WILL TAKE ANOTHER FEW MORE WEEKS FOR THEM TO MAKE AN APPT FOR US. I ALSO ASKED THEM IF OTHER LEXUS DEALERS HAVE THE AVAILABLE PART, THEY SAID I HAD TO CHECK IT ON MY OWN...IT SEEMS THEY DON'T REALLY CARE FOR OUR SAFETY EVEN THOUGH IN THE RECALL LETTER, IT SAID ITS NOT SAFE FOR US TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. WHAT SHOULD WE DO? PLEASE ADVISE. THANK YOU.

TAKATA INFLATORS: I WAS INVOLVED IN A SERIOUS ACCIDENT ON 05/25/2017. THE VEH I WAS IN WAS A 2008 LEXUS ES 350. THE AIRBAGS DEPLOYED BUT FAILED TO INFLATE. AS A RESULT I HAVE TO UNDERGO SURGERY DUE TO SEVERE INJURIES SUSTAINED IN THE ACCIDENT. BOTH THE SIDE AND FRONT AIRBAGS APPEARED TO BE JUST SOME WHITE SHEETS THAT POPPED OUT. THE NOTIFICATION OF THE RECALL ON THE VEHICLE'S AIRBAGS WAS RECEIVED ABOUT ALMOST 2 MONTHS AFTER THE CAR ACCIDENT. BY THEN THE INCIDENT HAD ALREADY OCCURRED AND THE DAMAGE WAS DONE. VERY UNFORTUNATE SITUATION. THIS TOOK PLACE IN MIAMI, FLORIDA, ON KENDALL DRIVE. THE LEXUS WAS AT A STANDSTILL FACING NORTH IN THE MIDDLE MEDIAN AWAITING THE MAKE A LEFT TURN TO BE ABLE TO HEAD WEST AND TURN INTO THE WEST BOUND LANES. THE OPPOSITE PARTY THAT STRUCK THE LEXUS WAS HEADING EAST IN THE 2ND TO 3RD LANE HEADING EAST BOUND. THE OTHER PARTY THEN PROCEEDED TO SWERVE INTO THE MIDDLE AND FAILED TO SLOW DOWN THEN STRUCK THE LEXUS'S REAR DRIVER'S SIDE CORNER PANEL. THE LEXUS SPUN OUT AND ENDED UP FACING SOUTH WITHIN THE MIDDLE MEDIAN. BOTH VEHICLES THE LEXUS AND THE OTHER PARTY'S VEH WERE BOTH INSURED BY GEICO AT THE TIME OF THE INCIDENT AND GEICO DECLARED DUAL COMPARATIVE NEGLIGENCE.

TAKATA RECALL. I"M EXTREMELY CONCERNED ABOUT THE AIR BAG RECALL. AS I AM UNABLE TO UTILIZE MY VEHICLE TO IT'S FULLEST EXTENT WITHOUT FEAR OF INJURY OR EVEN DEATH TO MYSELF AND PASSENGERS.

TAKATA RECALL. STILL NOT RESOLVED. IT HAS BEEN OVER 11 MONTHS SINCE THE RECALL AND HAVE RECEIVED NO INFORMATION ON WHEN THE CAR WILL BE FIXED.