2015 Lexus GX Complaint Log

Radio head unit failure which results in loss of vehicles ability to properly control heating and cooling temp in cabin, loss of navigation and other vital vehicle information. Unable access Lexus services menu.

WE BOUGHT THIS CAR BRAND NEW IN 2015. SINCE THEN, WE HAD TO CHANGE BATTERIES 4 TIMES NOW. BACK IN 2016, WHEN THE FIRST BATTERY HAD TO BE REPLACED, THE DEALER ALSO CHANGED SOMETHING WITH THE STEREO, BECAUSE OF THE ELECTRICAL ISSUE. BUT THE PROBLEM STILL EXISTS. THERE'S SOMETHING WRONG WITH THE CAR'S ELECTRICAL SYSTEM, BATTERY SUDDENLY GOES DEAD. CAR HAS ABOUT 85,000 MILES ON IT. MOST RECENTLY, WE WERE AT A GRADUATION CEREMONY ABOUT 80 MILES AWAY FRON HIME, ON A HOT DAY, AND AFTER THE CEREMONY WAS OVER AT AROUND 2:00 PM, WE HEAD BACK TO THE CAR TO DRIVE BACK, BUT SUDDENLY CAR DIDN'T START. I HAD BOTH MY SENIOR PARENTS WITH ME AND IT WAS JUST A HORRIBLE SITUATION. THIS CAR IS UNSAFE TO DRIVE, BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO LEAVE YOU AND NOT START. WHETHER IT'S SO MANY MILES AWAY FROM HOME OR ANY DELAERSHIP, LATE AT NIGHT OR EARLY MORNING.

6 MONTHS AGO , AFTER DRIVEN IN THE RAIN, MADE A FAST TURN. ANTI LOCK BRAKES LOCKED CAUSING THE CAR TO SLOW DOWN BUT DRIVABLE. NO WARNING LIGHT ON THE DASH BOARD. NEXT DAY THE CAR STALLED IN THE MIDDLE OF THE ROAD. NOT DRIVABLE. BRAKES ENDED UP ON FIRE CAUSE BY TRYING TO PULL OFF THE ROAD TO SAFETY PARKING AREA. ENTIRE BRAKES SYSTEM HAD TO BE REPLACED.$2500 LATER, IT HAPPENED AGAIN LAST WEDNESDAY. CAR STILL AT THE SHOP. I WAS VERY SHAKEN UP, CAR STALLED IN THE MIDDLE OF THE ROAD IS DANGEROUS. DISTURBING TO KNOW IT CAN HAPPEN ANYTIME. I HAVEN'T TAKEN IT TO A DEALER BECAUSE I DIDN'T KNOW IF ITS A MANUFACTURE'S FAULT BUT THE MALFUNCTIONED KEEP HAPPENING. NEXT TIME THIS HAPPENS I WILL BRING IT THE DEALERSHIP. THE AUTO REPAIR PLACED AN ORDER FOR PARTS ON JUN 13,24 WHEN HE TOOK MY CAR.

FRONT DRIVER DOOR ACTUATOR JAMS, AND DOES NOT ALLOW THE DRIVER TO ENTER OR EXIT THE CAR. IN AN EMERGENCY, THE CAR DOOR DOES NOT OPEN, POSING A SERIOUS LIFE THREATENING SITUATION. MANY FOLKS WHO OWN LEXUS GX AND TOYOTA 4RUNNERS HAVE EXPERIENCED THE SAME SITUATION. THIS IS A SERIOUS ISSUES THAT TOYOTA NEEDS TO ADDRESS.

TL* THE CONTACT OWNS 2015 LEXUS GX470 N/A. THE CONTACT STATED THAT THE DOOR ACTUATOR FAILED TO LATCH AND THE DRIVER'S SIDE DOOR, PASSENGER'S SIDE FRONT DOOR AND REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK WHILE HIS WIFE WAS TRYING TO EXIT THE VEHICLE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE LEXUS PLANO (6785 DALLAS PKWY, PLANO, TX 75024, (844) 875-5266) WHERE IT WAS DIAGNOSED AND DETERMINED THAT DRIVER'S SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,800.

LOCK ACTUATOR IS BAD

AFTER I DRIVED 20000 MILES, THE BREAK IS VERY LOOSE, I HAVE TO HIT THE BREAK VET HARD TO STOP THE CAR.SINCE LAST TIME , I WENT TO DEALER TO FIX MY GPS, I EVEN CANT CONTROL THE STEERING WHEEL AFTER THAT, I WENT TO THE MAVIS FOR THE BREAK ISSUES, THEY SAID I HAVE TO CHANGE FRONT / BACK BREAKS IMMEDIATELY, I CHANGED THE BREAKS, I CAN DRIVE 28000 MILES, THE BREAK SUPPOSE WORK WELL.

TL* THE CONTACT OWNS A 2015 LEXUS GX460. WHILE DRIVING APPROXIMATELY 20 -25 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS APPLIED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A VALVE INSIDE THE BRAKING SYSTEM FAILED. IN ADDITION, THERE WAS A UNKNOWN COMPONENT FOUND IN THE BRAKING SYSTEM CAUSING THE VEHICLE TO LEAK BRAKE FLUID INTERNALLY. THE MECHANIC UNPLUGGED THE CONNECTOR TO THE BRAKING COMPUTER SYSTEM. THE VEHICLE WAS ON LATE NOVEMBER 2014. *TR

CPSC: 2015 LEXUS GX460: CONSUMER STATED THE REAR SEATS MELTED DUE TO THE SEAT HEATERS. THE CAR WAS PARKED IN THE DRIVEWAY AND NOT ON AT THE TIME OF THE INCIDENT. *SS THE CONSUMER STATED THE BURN WENT ALL THE WAY DOWN TO THE FRAME. LEXUS DENIED HER CLAIM. *JB

MY CAR WAS PARKED IN THE DRIVEWAY OF MY HOME WHEN MY FRIEND OPENED IT TO GET INSIDE AND NOTICED A HORRID SMELL!!..WHEN SHE WENT TO INVESTIGATE, SHE FOUND THE BACK SEAT WAS MELTED LIKE A TAR PIT!! THE BACK SEAT OF MY CAR HAS REAR SEAT HEATERS AND THE ENTIRE SEAT ABOVE WHERE THOSE WERE WERE BLACK STICKY GOO. 1. THE CAR WAS PARKED AND OFF WHEN THIS OCCURRED 2. THERE WAS A BAG OF DOG FOOD ON THE SEAT THAT WAS UNSCATHED. 3. LEXUS IS REFUSING TO COVER THE DAMAGE. 4. THE BACKSEAT IS NORMALLY WHERE MY CHILDREN SIT!!... 5. THIS IS A BRAND NEW CAR WITH 5000 MILES ON IT, AND IT WASN'T EVEN RUNNING!! LEXUS DEALER SAID THEY CAN'T OPEN A CLAIM, ONLY ME, SO I DID, THEY SENT AN INSPECTOR, AND DENIED THE CLAIM..I TRIED TO APPEAL AND THEY DENIED THE CLAIM AGAIN..SAYING THEY SENT ME A LETTER STATING WHY BUT WON'T TELL ME OVER THE PHONE OR LET ME SPEAK TO A CLAIMS MANAGER. THE LETTER IS BEING SENT MY REGULAR MAIL, SO GOOD LUCK WITH THAT ONE. WHEN I REQUESTED FOR HER TO EMAIL ME THE RESPONSE SHE ALSO REFUSED.

BRIDGESTONE DUELER HT TIRE BLEW OUT SIDEWALL WHILE DRIVING AT 70 MPH. NO TREAD DAMAGE. PRESSURE WAS NORMAL AS PER MONITOR. 2015 LEXUS GX460 WAS ONLY 3 MONTHS OLD WITH 1300 MILES. I ALSO REPORTED ON YOUR TIRE SITE BUT IT WOULD NOT ACCEPT 2015 GX AS A MODEL.