There are 6 owner-reported body & structure complaints for the 2004 Lexus ISin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
STICKY MELTING DASHBOARD. *TR
MY DASHBOARD IS MELTING. THE PLASTIC IS STICKY AND LEAVES A BLACK FILM ON ANYTHING THAT TOUCHES IT INCLUDING FINGERS AND CLOTHING. THE BLACK RESIDUE IS VERY DIFFICULT TO GET OFF ONCE IT IS ON SOMETHING. JUST WASHING HANDS MULTIPLE TIMES WITH SOAP AND WATER IS NOT ENOUGH TO REMOVE IT. *TR
DASHBOARD HAS BEEN DETERIORATING FOR SEVERAL YEARS. CONTACTED DEALER AND LEXUS HEADQUARTERS AND WAS TOLD THEY DID NOT HAVE TO DO ANYTHING AS CAR WAS NO LONGER UNDER WARRANTY. I EXPECT BETTER FROM A SO-CALLED LUXURY VEHICLE. MY DAUGHTER'S 1998 ACURA'S DASHBOARD IS STILL PRISTINE. NOT ONLY DOES THE MELTING MATERIAL LEAVE BLACK MARKS ON ANYTHING IT TOUCHES, BUT I AM CONCERNED ABOUT TOXICITY. *TR
MY 2004 LEXUS IS 300 HAS A MELTING DASHBOARD. THE DASHBOARD HAS BECOME STICKY TO THE TOUCH AND LEAVES MARKS WHEN YOU TOUCH IT. *TR
THE DASHBOARD ON MY 2004 LEXUS IS300 IS MELTING; FEELS STICKY TO THE TOUGH, FINGERPRINTS CAN OCCUR, SCRATCHES VERY EASILY, AS TIME GOES BY IT BECOMES LESS AND LESS ATTRACTIVE, HAVE TO BE EXTREMELY CAREFUL WITH IT, AND WHILE CLEANING IT. I CONTACTED LEXUS AND THERE IS NO REMEDIATION ON THEIR PART. *TR
THE DASH BOARD IS MELTING SINCE 2007, LEXUS DID NOT DO ANY MORE THAN CHANGE PASSENGER AIR BAG COVER THAT AFTER A WILE STARTER MELTING AGAIN, THEY BLAME AT SUN EXPOSURE, THE CAR IS ALWAYS IN THE GARAGE AND IS USED VERY LITTLE TODAY THE MILEAGE IS 48,000, WE COMPLAINED TO LEXUS A LITTLE AFTER THE WARRANTY WAS OVER WITH NO RESULT. WE ARE AFRAID OF TOXICITY THAT CAN AFFECT OUR HEALTH WE EXPRESS THIS TO LEXUS AND THEY DISMISSED OUR CONCERN. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026