There are 7 owner-reported visibility & wipers complaints for the 2009 Lexus ISin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
URGENT: MY DASH HAS MELTED ON MY-2009 LEXUS IS 350-CANNOT SEE TO DRIVE, MY 2009 LEXUS IS 350. IT IS GETTING TO DANGEROUS TO DRIVE BECAUSE MELTING DASH BLOCKS VIEW OF ROAD DUE TO SHINING REFLECTION OF MELTING DASH IS ALL YOU CAN SEE IN MY WINDSHIELD WHEN YOU GET IN THE CAR TO DRIVE. THIS IS GOING TO GET ME INTO AN ACCIDENT. YOU CANT SEE A CAR IF ITS MORE THAN 10FT IN FRONT OF YOU BECAUSE THE SHINY-MELTING-STICKY DASH ((REFLECTS ONTO MY WINDSHIELD; OF THE 2009 LEXUS IS 350-JTHBE262392017342 AND MAKES IT TOO DANGEROUS TO SEE TO DRIVE & IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING ALL I CAN SEE IS (((A REFLECTION IN WINDSHIELD ONLY) OF MY : SHINY MELTING DASH -2009 LEXUS IS 350-I CANNOT DRIVE THIS LEXUS. NEEDS REPLACED ASAP BEFORE AN ACCIDENT. NO, I HAVE NEVER RECEIVED A RECALL NOTICE ON THIS CAR MELTING DASH. THIS ISSUE IS ALL OVER THE INTERNET WITH OTHER TOYOTA AND LEXUS OWNERS HAVING THIS VERY SAME ISSUE. PLEASE HELP!! ATTACHED PICTURE ONLY SHOWS THE CIRCLE AREA WHERE MY PHONE IS FOCUSING BUT THE WHOLE WINDSHIELD LOOKS LIKE THIS AT ALL TIMES BECAUSE OF THE DASH. THE PICTURE IS ALSO MUCH LESS REFLECTION THAN IN PERSON BECAUSE THE CAMERA IS TRYING TO BYPASS THE GLASS.
I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have to hit my brake to slowdown on the highway, to make sure I get a clear view again. This is definitely put myself and other cars around me in a huge risk. Looks this is a common issue for some Lexus models, Lexus had a program to fix the issue, but the program does not notify the owner and the program expired already! Means thousands of people are driving cars with the issue, but never get repaired, which brings potential risks on the highway!
WHILE DRIVING ON A NORTHERN CALIFORNIA HIGHWAY ON 12/23/2016, I HEARD A HUGE EXPLOSION AND SAW THAT MY SUNROOF HAD EXPLODED. I IMMEDIATELY CLOSED THE HATCH TO PREVENT GLASS FROM COMING INTO THE VEHICLE. WHEN I PULLED OVER AND GOT OUT TO LOOK AT THE DAMAGE, I NOTICED THAT THE GLASS WAS PUSHED UP - INDICATING THAT IT HAD EXPLODED OUTWARD NOT INWARD (AS IN SOMETHING FALLING ON IT). *TR
MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN. IT IS BECOMING VERY DIFFICULT TO SEE. THERE IS A RECALL ON OTHER YEARS AND MODELS. RECALL SHOULD BE REEVALUATED TO INCLUDE ALL CARS EFFECTED BY THIS DEFECT.
THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. *TR
I WAS DRIVING ON HWY 32 WHEN I HEARD A LOUD EXPLOSION AND GLASS SHATTERING. I PULLED OVER TO INSPECT MY VEHICLE. I NOTED NO PHYSICAL DAMAGE TO THE OUTSIDE OF MY VEHICLE. I GOT BACK IN MY VEHICLE TO INSPECT THE WINDOWS. I PULLED BACK THE VISOR TO MY SUNROOF AND THERE WAS GLASS EVERYWHERE WITH A BIG HOLE IN THE MIDDLE. I EXITED THE VEHICLE TO SEE IF AN OBJECT HAD HIT MY SUNROOF AND FOUND NO OBJECTS, OTHER THAN PIECES OF GLASS. *TT
THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026