2010 Lexus LX Complaint Log

My car A/C servo motor(s) had an internal electrical malfunction which lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and air not coming out of the passenger A/C vent of the vehicle. This is exactly what's documented in [XXX] Lexus Of Sacramento refused to honor this recall & so did when I called Lexus Corporation. Lexus Of Sacramento changed servo motor part # 87106-50390 & a few other servo motors. The total cost to fix the car is approx $2500 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2010 LEXUS LX570. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE "OIL MAINTENANCE REQUIRED" MESSAGE APPEARED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER AND WAITED APPROXIMATELY FIVE MINUTES. THE CONTACT CHECKED THE OIL RESERVOIR AND NOTICED IT WAS LOW. THE VEHICLE WAS TOWED TO PRICE LEBLANC LEXUS (413200 AIRLINE HWY, BATON ROUGE, LA 70817) WHERE IT WAS DETERMINED THAT THE VEHICLE HAD NO OIL. THE VEHICLE WAS TOWED TO SEWELL LEXUS OF DALLAS (6421 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

NHTSA RECALL NUMBER18V887 - LEXUS RELEASED SAFETY RECALL JLL (INTERIM NOTICE J2L) WITH A NOTICE THAT LEXUS IS CURRENTLY DEVELOPING THE REMEDY AND WILL NOTIFY OWNERS BY MID-FEBRUARY 2019. IT IS NOW APRIL WITH NO UPDATE OR NEW INFORMATION FROM LEXUS. NO REMEDY HAS BEEN DEVELOPED AND NO NEW TIMELINE HAS BEEN ESTABLISHED.

TL* THE CONTACT OWNS A 2010 LEXUS LX750. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING BACK TO THE BAY AREA FROM TAHOE, OUR LX570 CONTINUED TO ACCELERATE ON THE FREEWAY EVEN THOUGH ALL PRESSURE TO THE ACCELERATOR WAS LIFTED. I PULLED UP ON THE ACCELERATOR AND ADJUSTED THE FLOOR MATS TO MAKE SURE NOTHING WAS RESTING ON THE ACCELERATOR TO NOT AVAIL. A FEW MOMENTS LATER AFTER APPLYING PRESSURE TO THE BREAK WHILE ACCELERATING, THE ACCELERATION SUBSIDED. I BROUGHT THE VEHICLE INTO LEXUS OF MARIN FOR INSPECTION BUT WAS TOLD THAT THEY HAD NO REPORTED INCIDENTS WITH THE LX570 ACCELERATORS AND THAT THE VEHICLE WAS OPERATING WITHIN LEXUS SPECIFICATIONS. *TR