2013 Lexus LX Complaint Log

When Automatic Height Control system check warning light comes ON, both LX570 traction control system and ABS behave strangely. This happened three time in one day. When the vehicle was in standing in an uphill to join the road, during acceleration, traction control system light starts to splash, vehicle would not move and hesitates. One has to drive slowly to avoid wheels spinning and making noise. When exiting from one highway and trying to join another highway in an uphill exit, when the brake is applied gently to control my speed, vehicle came to abrupt stop surprising myself and the 4 vehicles behind so much so that behind vehicles has to swerve hitting my car. Never seen this problem before.

Reference vehicle has only 71000 miles, yet according to Lexus dealer the rust has covered so much that vehicle is unrepairable compared to the car value. The rust has spread to frame that caused it to be to safety issue for the occupants. The suspension and associated parts have rusted, and fluids are leaking. Lexus hid the rust information during regular maintenance at the dealership only to claim that warranties are not honored for rust specially when extended warranty is just over.

AIRBAG 'OFF INDICATOR STAYS ON CONSTANTLY. HAVE RECEIVED A RECALL NOTICE FROM LEXUS SAYING IT IS A SEAT BELT TENSION SENSOR AND TO BE PATIENT WHILE THEY PREPARE A REMEDY FOR THIS CONDITION. THE LIGHT CAME ON ONE DAY AND HAS REMAINED ON SINCE.

TL* THE CONTACT OWNS A 2013 LEXUS LX570. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF BROOKLYN (6502 5TH AVE, BROOKLYN, NY 11220, (888) 783-7760) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 LEXUS LX570. WHEN THE IGNITION WAS STARTED, THE AIR BAG MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS) IN AUGUST OF 2019, BUT THE FAILURE RECURRED. THE CONTACT ALSO HAD THE FRONT DRIVER'S SIDE AIR BAG REPLACED. THE VEHICLE WAS TAKEN TO LEXUS OF MARIN (LOCATED AT 513 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 326-7419) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

SENSOR IN PASSENGER SEAT BELT BUCKLE. SEAT BELT INDICATOR LIGHT IS BLINKING ALL TIME EVEN WITH SEAT BELT CONNECTED-SAYS THAT AIR BAG OFF - FRONT PASSENGER SEAT BELT INTERNAL SHORT. AFRAID AIR BAG WILL NOT GO OFF IF VEHICLE IS EVER IN ACCIDENT.

WHEN A PASSENGER IS BELTED AND SEATED IN THE FRONT SEAT, THE AIRBAG SENSOR GOES OFF. HAD TAKEN IN THE CAR 6 TIMES TO THE DEALER. HAD IT PHYSICALLY FIXED TWICE. STILL MALFUNCTIONING.

I WAS DRIVING DOWN A FREEWAY WITH NO CARS AROUND ME. I HEAR A LOUD BANG ON MY ROOF, AND THEN HEAR CRACKING. TURNS OUT THAT MY SUNROOF WAS BROKEN, BUT THERE WAS NOTHING AROUND ME TO CAUSE THIS. WHEN TRYING TO GET HOME, THE WINDOW SUBSEQUENTLY SHATTERED. I TOOK THIS INTO THE DEAL AND THEY FIXED IT PROMPTLY. MY ISSUE IS THAT THIS APPARENTLY IS A KNOWN DEFECT WITH NEW SUNROOFS, AND YET THIS PRODUCT HAS NOT BEEN RECALLED. I PAID OUT OF POCKET TO FIX MY SUNROOF, AND FEEL LIKE I SHOULD BE REIMBURSED FOR THIS. IN FACT, I HAVE HEARD THAT LEXUS IS AWARE OF THIS ISSUE, AND YET SAID NOTHING TO ME ABOUT IT AND DIDN'T OFFER TO FIX IT FREE OF CHARGE.