There are 3 owner-reported powertrain & transmission complaints for the 2004 Lexus RXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I LEASED A 2004 RX330 IN JANUARY, 04. IMMEDIATELY I BEGAN HAVING DIFFICULTY PREDICTING WHAT THE TRANSMISSION WAS GOING TO DO NEXT. SHIFT POINTS ALL OVER THE PLACE. THE "UPGRADE" WAS PERFORMED, PROVIDED TEMPORARY ADJUSTMENT. MERGING IS DEADLY. I THOUGHT PERHAPS I WAS SLIPPING OFF THE PEDAL, BUT NOW KNOW IT WASN'T RESPONDING. THE DRIVELINE HAS ALWAYS HAD A "CLUNK" OR "THUMP" THAT OCCURS WHEN LIFTING FROM THE THROTTLE. WE HAVE REPORTED THIS TO OUR LOCAL DEALERSHIP (TOM WOOD LEXUS, INDIANAPOLIS) ON NUMEROUS OCCASIONS. THE FIRST DIAGNOSIS WAS "ROCKS UNDER THE SEAT!!!!" EACH TIME, ANOTHER SERVICE WRITER WOULD EXPERIENCE THE THUMP/CLUNK, AGREE THAT THAT WAS NOT SUPPOSED TO BE THERE, AND CLAIM "I'LL GET TO THE BOTTOM OF IT." IN EVERY INSTANCE WE RECEIVED THE STANDARD RESPONSE, "IT'S A NORMAL NOISE. THEY ALL DO IT." IN MID SEPTEMBER, THE VEHICLE WAS IN SERVICE FOR ANOTHER ISSUE, AND A NEW, EAGER SERVICE WRITER DROVE THE VEHICLE FOR SEVERAL MINUTES, ABSOLUTELY AGREED THAT THE NOISE WAS CAUSING WEAR ON SOMETHING AND THAT HE WOULDN'T WANT TO BUY THIS VEHICLE WHEN IT COMES OFF LEASE, IF IT DOES THAT!" AFTER HAVING THE VEHICLE FOR 10 DAYS TO FIX THE OTHER PROBLEM, THE PREVIOUSLY EAGER SERVICE WRITER TOLD US HE HAD DRIVEN OTHER RX'S ON THEIR LOT, AND APPARENTLY THE PROBLEM IS A "NORMAL" ONE. OBVIOUSLY, WE HAVE BEEN DRIVING A VERY UNSAFE VEHICLE AND LEXUS/DEALER DON'T CARE. UNTIL SOMEBODY DIES, POTENTIAL LEXUS CUSTOMERS BEWARE!! *NM
I'M ENCOUNTERING THE SAME TRANSMISSION HESITATION , JUMPING AND REVVING WHEN SHIFTING IN THE LOWER GEARS AS MANY OTHERS HAVE REPORTED. I HAVE HAD THE SOFTWARE UPDATE WITHOUT EFFECT. THE DEALER NOW IS INSULTING ME BY CLAIMING THE USE OF REGULAR GAS MAY BE THE CAUSE. *NM
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH ON NORMAL ROAD CONDITIONS, THE AUTOMATIC TRANSMISSION HESITATED WHEN MAKING THE SHIFT FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR AS WELL. THERE WERE NO WARNING LIGHTS INDICATING A FAILURE IN THE AUTOMATIC TRANSMISSION. THE VEHICLE HAD BEEN TAKEN SEVEN TIMES TO THE DEALERSHIP WHERE THE SOFTWARE HAD BEEN RESET SEVERAL TIMES HOWEVER, THE DEFECT WAS NOT CORRECTED. THE MANUFACTURER WAS NOT ALERTED. THE CONTACT WAS VERY CONCERNED BECAUSE THERE WAS NO SATISFACTORY RESOLUTION.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026