2000 Lincoln Continental Complaint Log

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMER WAS TRAVELING 70MPH & AUTOMATIC TRACTION KICKED IN. VEHICLE STARTED SLIDING ACROSS THE ROAD & HIT A TREE. AIRBAGS DIDN'T DEPLOY. MANUFACTURER STATED TO THE DEALER & CONSUMER GET A LAWYER. *AK

WHILE TRAVELING ON THE STREET AT 25-30 MPH VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE. DEALER NOTIFIED, AND REPAIRS / REPLACEMENT WERE BEING DONE. *AK

COMPLETE TRANSMISSION FAILURE. *AK

AIRBAG LIGHT ILLUMINATED, CONSUMER TOOK VEHICLE TO DEALER AND DEALER STATED THAT AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT OR MAY DEPLOY ON THEIR OWN. LIGHT HAS ILLUMINATED FIVE TIMES IN THE LAST TWO YEARS. CONSUMER NOTED THAT WHEN VEHICLE WAS UNDER WARRANTY, DEALERSHIP COULD NOT FIX PROBLEM, HOWEVER NOW THAT VEHICLE IS OUT OF WARRANTY A FIX IS NOW AVAILABLE. *TT *JB. *AK

WAS DRIVING APPROXIMATELY 40MPH WHEN AIR BAG ON THE PASSENGER'S SIDE DOOR DEPLOYED WITHOUT ANY WARNING. TOOK VEHICLE TO DEALERSHIP & MECHANIC IS GOING TO REPLACE THE DOOR & THE SEAT. *AK

PURCHASED VEHICLE IN TX AND ALMOST IMMEDIATELY HAD TO RELOCATE TO DE. WHEN WIFES TURN TO DRIVE, SHE IS 5'2" SHE COULD NOT ADJUST RT SIDEVIEW MIRROR ENOUGH LATERALLY TO BE USABLE AND SHE WOULD NOT DRIVE VEHICLE. I ASSUMED IT NEEDED ADJESTMENT. WE HAD 3 PREVIOUS FORD VEHICLES AND THIS ITEM ADJUSTED OK. TOOK IT TO DEALER IN DE FOR SERVICE AND TO GET MIRROR ADJUSTED. SVCMGR ADVISED THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THIS AND LINCOLN TOLD HIM IT WAS A DESIGN DEFECT. CALLED LINCOLN CUSTOMER SVC DETAILED THE PROBLEM AND I WAS TOLD LINCOLN WOULD GET BACK TO ME IN A DAY OR TWO. IT IS NOW 2 WKS. LATER. I SPECIFICALLY ASKED FOR THEIR COMMENTS PRIOR TO FILING THIS COMPLAINT. *AK

CONSUMER TOOK VEHICLE IN FOR REPAIR OF THE STEERING WHEEL AND THE REAR VIEW MIRROR, AFTER REPAIR THE REAR VIEW MIRROR WAS NOT OPERATION PROPERLY AGAIN. *MJS

THE ENTIRE COMPUTER SYSTEM WHICH CONTROLS THE WARNING INDICATOR LIGHTS HAS BEEN IN FOR REPAIR SIX TIMES AND IS STILL NOT FIXED. WE GET RESCUE SYSTEM FAILURE, SERVICE ENGINE SOON, LOW WASHER FLUID AND A VARIETY OF OTHER SAFETY WARNINGS. WE CANNOT DRIVE THE CAR AND BE CERTAIN WE ARE NOT IN JEOPARDY. THE DEALERSHIP HAS TOLD US THEY CURRENTLY HAVE MULTIPLE LINCOLN'S IN FOR THIS PROBLEM AND THE HOME OFFICE HAS ADVISED THEM THAT THEY DO NOT KNOW WHAT IS CAUSING THIS, BUT THAT THEY SUSPECT FLORIDA'S "HEAT AND HUMIDITY". I CAN UNDERSTAND THAT BUT, WITH VEHICLE SAFETY WARNINGS FALSE OR INOPERABLE THE CAR IS SIMPLY NOT SAFE. WE ARE ATTEMPTING TO NEGOTIATE OUT OF THE CAR UNDER FLORIDA'S LEMON LAW BUT LINCOLN IS NOT WILLING TO ADDRESS OR FIX THIS PROBLEM. *AK

CONSUMER STATES THAT THE FUEL GAUGE IS ERRATIC AT TIMES, ON ONE OCCASION THE CONSUMER FILLED UP THE TANK AND THE FUEL GAUGE INDICATED HALF FULL, WHEN THE VEHICLE WAS STOPPED AND THE MOTOR TURNED OFF, THE GAUGE WOULD SHOW HALF FULL AND THEN GO TO FULL. *SLC

THE RIGHT FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION.*JB

THE MOON ROOF WAS REPLACED BECAUSE THE MOTOR DID NOT WORK, THE AIR BAGS WERE REPLACED SEVERAL TIMES, AND THE LIGHT DID NOT ILLUMINATE. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER, THE HORN DID NOT WORK, THERE WAS A CHIMING NOISE EVERY 30 MINUTES, AND ALSO THE AIR BAGS DID NOT DEPLOY WHEN THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE FUEL PUMP WAS REPLACED TWICE, THE DRIVER SIDE WINDOW WAS OFF TRACK, THE SPEAKERS DID NOT WORK, THE VEHICLE VIBRATED WHEN A STOP WAS MADE. *AK *JB

WHILE DRIVING, THE VEHICLE VIBRATED. THE TRANSMISSION HAD BEEN TAKEN OUT SEVERAL TIME TO FIND THE PROBLEM. IN ADDITION, THE VEHICLE VIBRATED IN REVERSE. THE DEALER DID FIND THE PROBLEM. THE CONSUMER REQUESTED AN EXTENDED WARRANTY, BUT WAS DENIED. *PH. ALSO THE CLOCK SPRING WAS REPLACED. *JB