2024 Lincoln Corsair Electrical System Problems

The contact owns a 2024 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact stated that the unrepaired recall was an inconvenience because a feature was being for on the vehicle that could not be used. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2024 Lincoln Corsair. The contact stated that unknown parts fell of the vehicle and were replaced by dealer, the contact was informed of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

For the last three months, after the car sits for 12 hours or more, I get a "battery saver mode" on my phone and many of the online features won't work. Dealer measured the battery power on first visit - read 93 percent. Went to dealer a month later, battery read 59 percent. Dealer advised me to "drive the car more"! It takes 45 minutes to get to the dealer from our house, shouldn't have to drive longer than that. Something is draining the battery!

I have noticed that when the battery is lower than 85% available power sensor effectiveness is greatly reduced. This is noticed with vehicle going into remote battery saver mode and the Auto Start/Stop function ceases to function. This also greatly reduces front collision, rear cross traffic and pedestrian rear cross traffic warning especially. This is apparently due to a battery drain if any USB items are left plugged in. But after six month review on my second battery it is more apparent that the Corsair has an electrical parasitic drainage problem that adds to the problem. The fix by company is to drive the vehicle every day, which is not a practical option. I have used high end battery tester to prove my point and willing to spare it. The testing was conducted with all USB electrical ports disconnected and random battery testing conducted. I have included a log and will send photos of the battery tests if requested.

I have written before about this VIN not being included in campaign 24V954000 merely because it was manufactured in June 2024 and have gotten no substantive reply. Now that the software fix is ruled inadequate there is a 2nd recall, still not including my vehicle. I have had 2 events of not being able to charge the car yet the Ford dealership claims there is no faults found. Now with the car being less than a year old the range of a full charge has decreased from 30+ miles when new to now being in the low 20's. No doubt in mind due to the automatic software updates that Ford/Lincoln have made. What more evidence do you require to include my VIN and defective battery in your recall, to protect my safety and investment. Please respond to [XXX] at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Based on your previous Recall Number 24V954000 created December 20, 2024 I believe it needs to be expanded to my vehicle series. I will now be taking it into dealership for 3rd time because the system is not charging battery.

Since late 2024, we have received notification via the Lincoln mobile app that "certain vehicle features have been disabled to conserve battery life". Those made known via that notice were lack of ability to remotely lock/unlock the vehicle and also lack of ability to remote start the vehicle. Lincoln has read on several occasions the battery charge ranging from 50% to 62% while sharing that the battery charge should be at 80%...recommending via the app and verbally via phone communication, to drive the vehicle for 30 miles (10 on the highway) to charge the vehicle to the 80% threshold (like what?). The vehicle was taken a Lincoln dealer who was asked to diagnose the low charge on the battery and we were told the battery was fine. On 1/28/25 we received notice that we were given a software update (10.1.1) that was meant to enhance connectivity and conserve battery health, validating that Lincoln knows they have a problem. Since that update, the "Lincoln Welcome" feature aka "Lincoln Embrace" was disabled when the battery charge % as read by Lincoln was at 57%. This feature is both SAFETY and SECURITY related and a contributing factor as to why we selected Lincoln. The feature is meant to recognize our approach to the vehicle via the key fob and illuminate the inside and outside of the vehicle to allow us to see if any form of predator is inside the vehicle our outside around the perimeter. As senior citizens that live in one of the highest crime rate cities in the country, this feature is critical to us and we have chosen not to drive the car at night until this is addressed. A complete breakdown in trust