2003 Lincoln LS Complaint Log

DRIVER WAS SLOWLY APPROACHING A LOW CURB WHILE PARKING IN A CHURCH PARKING LOT CAR WAS MOVING AT NO MORE THAN 1 OR 2 MILES PER HOUR AS THE CURB WAS APPROACHED AND THE BRAKE WAS LIGHTLY APPLIED PENDING A FULL STOP. VEHICLE SUDDENLY LURCHED FORWARD WITH THE SOUND OF HIGH ENGINE REVOLUTIONS. CAR CROSSED OVER A THREE FOOT WIDE SIDEWALK AND COLLIDED WITH TWO TREES JUST BEYOND THE SIDEWALK. SKID MARKS ON THE SIDEWALK INDICATED THAT THE BRAKE WAS FIRMLY APPLIED AS THE CAR CROSSED IT UNDER UNINTENDED ACCELERATION. CAR HAS BEEN AT DEALER BODY SHOP FOR ALMOST 10 DAYS FOR REPAIRS. DEALER PROMISES TO "DIAGNOSE" ELECTRONIC THROTTLE MECHANISM BEFORE RETURNING CAR TO OWNER. TELEPHONE CALL TO LINCOLN ELICITED NO INTEREST AND FIRM DENIAL THAT SUCH PROBLEM HAD EVER BEEN REPORTED TO THE COMPANY. WE WERE UNSURE THAT THIS CAR WAS SAFE TO OPERATE.

HEADREST ARE TOO LARGE. *JB

DRIVING VEHICLE ON AN INTERSTATE HIGHWAY AT 70MPH ALIGNMENT STOPPED WORKING, THE EXTERNAL AND INTERNAL LIGHTS WENT OUT, ENGINE, POWER STEERING, POWER BRAKES STOPPED WORKING FOR 5 OR MORE SECONDS. THIS OCCURRED TWICE WITHIN FIVE MINUTES AT 4:00 AM LEAVING THE VEHICLE ROLLING DOWN THE HIGHWAY IN THE DARK.*AK

TRIED TO START VEHICLE AND VEHICLE WOULD NOT STAY ON AND WOULD NOT ACCELERATE.CONTACTED DEALER AND ARRANGED FOR TOW TRUCK . ON 6/3/04 CONTACTED DEALER FOR STATUS REPORT AND TO ARRANGE FOR ALTERNATE TRANSPORTATION. SERVICE REP. STATES THAT VEHICLE THROTTLE ASSEMBLY FAILED THEREFORE NOT ALLOWING OXYGEN INTO THE ENGINE. APPROXIMATE PART ARRIVAL IS 3 DAYS. I DO BELIVE THIS VEHICLE IS A LEMON. NEVER PURCHASING ANOTHER LINCOLN.*AK

TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE VEHICLE RESTARTED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,066. THE VIN WAS NOT INCLUDED.

SIDE AIR BAG DEPLOYMENT IN PASSANGER SEAT WHILE CRUSING AT SPEED LIMIT OF 55MPH IN MY LEASED COMPANY CAR; A 2003 LINCOLN LS SEDAN. WE DID NOT HIT OR RUN OVER ANYTHING. DEALER IS STATING WE MUST HAVE DONE SO. MY WIFE'S ARM, BACK AND SHOULDER WERE BRUISED IN THE INCIDENT.*AK

THE CONSUMER STATED IT WAS DIFFICULT TO SHIFT GEARS. *JB

2003 LINCOLN LS HAS HAD NUMEROUS PROBLEMS. 1. VEHICLE VIBRATES EXCESSIVELY AT HIGHWAY SPEEDS - DEALER STATES THIS IS THE LUXURY THAT IS THE LINCOLN. 2. CD PLAYER HAS BROKEN TWICE - RADIO SYSTEM REPLACED ONCE, NEEDS TO BE REPLACED AGAIN. 3. ANTILOCK BRAKE SYSTEM WENT OUT - DEALER FIXED.*AK

2003 LINCOLN LS 3/15/04- EXPERIENCING CLICKING NOISE ON RIGHT TURNS, SUN ROOF LEAKS UNDER CARWASH,AND VEHICLE COASTS TO THE RIGHT. DEALER STATES THAT SUN OOF NOT MADE TO WITHSTAND SUCH PRESSURE, VEHICLE COASTS BECAUSE CARS ARE MADE TO COAST TO THE RIGHT IN CASE YOU FALL ASLEEP IT WOULD AVOID HEAD-ON COLLISON ON LEFT, CLICKING NOISE IS BRACKET ASSEMBLY, SHOCK ASSEMBY AND FRONT COIL. DEALER REPAIRED ONLY CLICKING NOISE FROM 3/15/04 TO 4/7/04. I PICKED UP THE CAR AND DROVE ~ 10 MILES WHEN THE ABS LIGHT CAME ON AND HAD TO RETURN VEHICLE. FINAL REPAIRED ON 4/9/04. *AK

LEFT SIDE AIRBAG SPONTANEOUSLY DEPLOYED IN 2003 LINCOLN LS INJURING ROTATOR CUFF OF DRIVER. THERE WAS NO IMPACT, SIDE OR OTHERWISE. TALC BLINDED THE DRIVER, THE EXPLOSION WAS LOUD AND BURNING ON ARM AND SHOULDER MADE DRIVER THINK THE CAR HAD EXPLODED AND CAUSED PANIC TRYING TO GET OFF THE ROAD AND GET THE CAR STOPPED. WAS ON LIGHTLY TRAVELLED, SMOOTH ROAD, LITTLE TRAFFIC. *AK

WHILE DRIVING AT 65 MPH CONSUMER KEPT HEARING A GRINDING/METAL ON METAL SOUND COMING FROM THE FRONT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO INFORMED THE CONSUMER THAT A NEW RACK PINION STEERING ASSEMBLY WAS NEEDED. MANUFACTURER WAS AWARE OF THE PROBLEM. *AK THIS WAS A COMMON FAILURE IN THE 2003 LS AFTER 11K MILES. *SC

SPARK KNOCK UNDER LOAD (PASSING OR FROM 0) OCCURS WITH LOW RPM AND HIGH RPM UNDER LOADS CURRENTLY TOLD TO WAIT UNTIL LINCOLN FINDS A FIX SINCE THEY HAVE NEVER HEARD OR DEALT WITH THIS PROBLEM BEFORE. TRANSMISSION HAS HAD REPAIRS DONE ALSO. SHIFTING HAS GOTTEN BETTER SINCE REPROGRAMMING OF COMPUTOR. SINCE THIS IS A UNIQUE PROBLEM TO THIS VEHICLE COMPLAINTS ARE NOT TAKEN TOO SERIOUSLY BY LINCOLN OF CANADA.

RADIO/INDASH CD PLAYER HAS BEEN REPLACED TWICE. STILL VERY LIMITED RECEPTION ON RADIO, BOTH FM AND AM STATIONS. CAR HAS BEEN RETURNED TO DEALERSHIP MANY TIMES, EACH TIME I HAVE BEEN TOLD THAT THEY RUN "DIAGNOSTICS". WHILE RADIO HAS BEEN REPLACED, THE CABLE BETWEEN SYSTEM AND ANTENNA (LOCATED IN REAR WINDOW) HAS NOT BEEN REPLACED. FORD AND DEALERSHIP READILY ADMIT THAT A SIMILAR PROBLEM EXISTED PREVIOUSLY ON TOWN CARS, BUT NOTHING REPORTED IN LS. THEREFORE, THEY CANNOT REPLACE CABLE. *AK

WHILE DRIVING AT 30 MPH VEHICLE SHUT OFF WITHOUT WARNING. DEALER NOTIFIED. *AK

JUST PURCHASED 03 LINCOLN LS V-8 SPORT THREE WEEKS AGO, ALREADY INTO SERVICE. THE TRANNY IS SLOW ON UP AND DOWN SHIFTS. THE SERVICE DEPT. ( NEIL LINCOLN MERCURY @ 1900 RT 112 MEDFORD NY) SAID THIS WAS A KNOWN PROBLEM ON MY INITIAL CALL, JUST BRING IT IN AND THEY WILL REPROGRAM THE TRANNY SHOULD SOLVE THE PROBLEM. MY SECOND COMPLAINT IS I NOTICED AN EXCESSIVE AMOUNT OF UNCOMFORTALBE HEAT UNDERNEATH THE DRIVER SIDE DASH WHILE DRIVING, I SUSPECT THIS IS DUE TO THE LACK OF AN INSULATED COVER. THIS COVER I COME TO FIND OUT WAS IN THE 2000, 2001, 2002, MODEL YEARS. UNFORTUNATELY SOME GENUIS DECIDED TO FORGET IT. THAT'S A PROBLEM, AS IT IS NOT JUST A LITTLE WARM, BUT REALLY HOT, I CAN'T IMAGINE MY COMPLAINT WAS THE FIRST FOR THIS, AS NONE OF THE 03'S ARE EQUIPED WITH THIS PROTECTIVE COVER. THE LINCOLN SUPPORT CUSTOMER SERVICE HAS ADVISED ME I MUST TALK WITH SERVICE, AS THIS IS NOT A PART ON THE 03, AND SERVICE TELLS ME TO SPEAK TO LINCOLN, AS THIS IS A VALID COMPLAINT. WHAT THE HECK AM I SUPPOSE TO DO? OH AND BACK TO THE TRANNY WHAT IF IT DECIDES TO JUST GO TO MUSH WHILE I'M CROSSING AN INTERSECTION. TO LATE TO SAY SORRY THEN! I'VE HEARD THAT THE 30,000 MILE TRANNY TUNE UP WILL OFTEN SOLVE THIS TRANNY ISSUE, CAN I MAKE THEM SERVICE IT NOW I'VE GOT 1,500 LOGGED TO DATE. THANK YOU FOR THE ASSISTANCE, IT IS VERY MUCH APPRECIATED, SORRY FOR THE LONG MESSAGE. BRIAN

CAR HESITATES ON ACCELERATION SINCE IT WAS NEW. TOOK THE CAR TO THE SELLING DEALER AND THEY COULD NOT FIND A PROBLEM. THE CONDITION GOT WORSE. WHEN TRAVELING DOWN THE HIGHWAY THE CAR STARTS BUCKING AND MISFIRING. TOOK THE CAR BACK TO THE SELLING LINCOLN DEALERSHIP (SESI LINCOLN MERCURY). THEY DEALERSHIP SAID THE DRIVERS DOOR NEEDED ADJUSTMENT. THIS MADE NO SENSE TO ME AND DID NOT FIX THE PROBLEM. THE CAR WENT OUT OF WARRANTY SHORTLY AFTER THAT. NOW CHECK ENGINE LIGHT COMES ON INTERMITTENTLY AND CAR HESITATES, BUCKS, STALLS AND RUNS ROUGH, MISFIRES AT HIGHWAY SPEEDS, AND MIL STARTS FLASHING. THE COWL PLASTIC PIECE HAS A POOR SEAL ON IT THAT LETS WATER ONTO THE ENGINE ELECTRICAL SYSTEM. FORD ISSUED A TECHNICAL SERVICE BULLETIN THAT ADDRESSES THIS ISSUE AND FORD ADMITS THAT SEALS NEED TO BE REPLACED. THIS MAY NOT BE THE ONLY PROBLEM WITH THIS CARS ELECTRICAL SYSTEM, BUT IT IS A BIG PROBLEM. THIS IS A DESIGN DEFECT, NOTHING A CUSTOMER CAN DO TO PREVENT THIS. FORD SHOULD HAVE RECALLED THESE CARS AND FIXED THEM AT NO COST. THE FACT THAT THEIR DEALERSHIPS WERE HIDING THE REAL REASON FOR THIS MISFIRE AND NOT REPAIRING THE VEHICLES UNDER WARRANTY IS BREECH OF CONTRACT. FORD SHOULD BE FINED AND PUNISHED AND FORCED TO RECALL AND REPAIR ALL OF THESE CARS. I AM AN ASE MASTER MECHANIC. I TEACH AUTOMOTIVE SERVICE TECHNOLOGY AT THE COLLEGE LEVEL. THIS SHOULD NOT BE HAPPENING. THE CAR WAS GARAGE KEPT AND VERY WELL MAINTAINED, IT LOOKS NEW. I FOUND THAT # 6 CYLINDER HAD A P0306 COIL MISFIRE DTC. I HAD TO REMOVE THE INTAKE MANIFOLD JUST TO SEE THE COIL ON PLUG SET UP ON THE PASSENGER SIDE BANK OF ENGINE. TURNS OUT THERE IS POOR SEALING OF THE WINDSHIELD COWL AREA AND WATER RUNS DIRECTLY ONTO THE ENGINE AND ENGINE ELECTRICAL SYSTEM. THE WATER SHORTS OUT THE COILS, SPARK PLUGS, COMPUTER AND ELECTRICAL SYSTEM. THE CAR IS NOT SAFE TO DRIVE. THIS CAN HAPPEN AT ANY TIME ESPECIALLY WHEN WET. *TR

CONSUMER STATES WHILE TRAVELING WITHOUT ANY INDICATION AN ROCK CRACK FUEL TANK IN RESULT OF LEAKING GAS. DEALER WAS CONTACTED AND STATED THAT FUEL TANK IS MADE OUT OF FIBER GLASS. PLEASE PROVIDE FURTHER INFORMATION. TS

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER, WHO INSISTED THERE WAS NO RESOLUTION FOR THIS PROBLEM BECAUSE IT WAS A CHARACTERISTIC OF THE VEHICLE. *AK