2008 Lincoln MKX Air Bags & Restraints Problems

The contact owned a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and later Campaign Number: 21V158000 (Air Bags) however, the parts to do the repairs were unavailable. The contact had made several attempts to set up recall appointments, however, the dealer kept advising her that the parts were not available. The contact stated that while driving approximately 20 MPH and following a right bend on the road she crashed into a parked vehicle. The contact stated that it was raining and the road surface was wet. The contact's vehicle crashed into the driver's side of the parked car, damaging the rear quarter panel and both doors. The contact's vehicle had damage to the front driver-side bumper and headlight, and the passenger door which was crushed by the impact. The contact stated that both side-impact air bags deployed but did not inflate and that the driver and passenger front air bags had not deployed. The contact stated that she received minor cuts to her left leg and bruises to the left side of her face, neck and shoulders. The contact stated that she had been transported by ambulance for medical attention. The contact's vehicle was towed from the scene and taken to an impound lot where it had later been declared a total loss by the contact's insurance provider. The police had filed a report. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 230,000. Parts distribution disconnect.

The contact owns a 2008 Lincoln MKX. The contact stated that while his son was pulling up to a stop sign prior to pulling into oncoming traffic and noticed a dump truck speeding that lost control and eventually crashed into the passenger side door. No air bags deployed. The driver had received injuries to their shoulder, arm, and minor whiplash. No medical attention was needed. The driver of the truck had not received any injuries. A police report was filed. The vehicle had been towed to a body shop. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

I sold this vehicle over three years ago to Enterprise Car Sales in Santa Clara, CA. I have responded to these recall statements without success. Please tell me what I need to do ??

Takata recall. The contact owns a 2008 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and contacted the manufacturer for assistance with locating a dealer who had the parts for the recall repair; however, the manufacturer informed her that the local dealers did not yet have parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (EAST WEST LINCOLN, 7591 ANNAPOLIS RD, NEW CARROLLTON, MD 20784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG RECALL

I WAS NOTIFIED OF THE RECALL IN JULY 2016; NEARLY 2 1/2 YEARS LATER NOTHING HAS BEEN DONE

I RECEIVED A LETTER FROM LOUISIANA OMV ABOUT AIRBAG RECALLS IN AUGUST 2018. BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE THIS FIXED. I WAS INFORMED THAT THE PARTS ARE NOT IN STOCK AND THAT THERE ARE THREE OTHER RECALLS ON THIS VEHICLE AS WELL. OVER THE PAST MONTH THEY HAVE CONTINUED TO STATE THAT THE PARTS WERE NOT IN. NOW THAT A MAN TOOK THE VEHICLE ALL OF SUDDEN THEY RECEIVED THE PARTS IN THREE DAYS. HOWEVER, NOW THEY ARE STATING THAT THEY ARE ONLY REPLACING THE PASSENGER AIRBAG AND NOT ALL AIRBAGS AS REPORTED ON THE RECALL FROM LA OMV. WHAT SHOULD I DO? MY DAUGHTER DRIVES THIS VEHICLE AND TRAVELS FOR SCHOOL I AM VERY CONCERNED ABOUT WHAT EXACTLY THEY SHOULD BE REPLACING. IF ALL AIRBAGS NEEDED TO BE REPLACED DUE TO SHRAPNEL TWO MONTHS AGO HOW IS IT NOW ONLY ONE NEEDS TO BE REPLACED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BIG SPRING FORD, 500 W 4TH ST, BIG SPRING, TX 79720, 432-267-7424) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE RECEIVED 2 LETTERS ABOUT AIR BAG RECALL, I HAVE REPEATEDLY CALLED VAUGH FORD IN OAKDALE LOUISIANA TO HAVE MY AIRBAGS REPLACED. I AM TOLD THEY CAN NOT GET THE PLACEMENT AIRBAGS. I CALL EVERY MONTH AND RECEIVE NO SATISFACTION, I RECEIVED A LETTER FROM THE DMV OF LOUISIANA ABOUT REPLACEMENT OF AIRBAGS. CAN YOU ASSIST?

TAKATA RECALL MY VEHICLE WAS INVOLVED IN THE TAKATA AIRBAG RECALL. I WAS APPROVED FOR A RENTAL CAR IN MAY 2018, WHICH I HAD BEEN DRIVING UNTIL 5 OCT 2018. I RECEIVED THE PHONE CALL FROM MY LOCAL FORD DEALERSHIP, GARY SMITH FORD IN FORT WALTON BEACH, FL ABOUT A WEEK PRIOR THE THE 5TH OF OCTOBER INFORMING ME MY AIRBAGS WERE IN AND I COULD BRING MY VEHICLE IN FOR REPLACEMENT. I BROUGHT IT IN FOR A 1200 APPOINTMENT ON 05 OCTOBER 2018. MY HUSBAND WENT TO PICK THE VEHICLE UP, WHICH HE HAD TO DROP OFF THE RENTAL VEHICLE BEFOREHAND AND GET THE RECEIPT TO GIVE TO THE FORD DEALERSHIP BEFORE HE COULD GET MY VEHICLE BACK. HE WAS WAITING FOR AWHILE BECAUSE THE DEALERSHIP WAS BUSY AND THEY EVENTUALLY TOLD HIM THAT THEY WOULD MAIL THE RECEIPT/SERVICE PAPERWORK TO US, WHICH WE STILL HAVE NOT RECEIVED TO THIS DAY. SINCE I RECEIVED MY VEHICLE BACK, I HAVE BEEN DRIVING IT ON A DAILY BASIS WITH NO CONCERNS. TODAY, 09 NOV 2018 AT 5:22 PM I RECEIVED A PHONE CALL FROM GARY SMITH FORD TO NOTIFY ME THAT MY AIRBAGS HAVE ARRIVED AND I MAY SCHEDULE AN APPOINTMENT TO HAVE MY VEHICLE FIXED. I TOLD THE WOMAN I HAD ALREADY BROUGHT MY VEHICLE IN ABOUT A MONTH AGO TO HAVE MY AIRBAGS REPLACED AND SHE SOUNDED SURPRISED. SHE ASKED IF I WERE STILL IN A RENTAL CAR, IN WHICH I TOLD HER NO BECAUSE MY AIRBAGS HAD SUPPOSEDLY BEEN REPLACED. SHE TRIED TO GET OFF THE PHONE WITH ME QUICKLY BUT I INTERRUPTED HER AND ASKED HER TO VERIFY IN THE SYSTEM THAT MY AIRBAGS HAD BEEN REPLACED. SHE TOLD ME SHE HAD NO RECORD OF ANY SERVICE ON MY VEHICLE IN THE SYSTEM. SHE ASKED A COWORKER, WHOM WAS APPARENTLY ABLE TO VERIFY THE SERVICE. THIS PHONE CALL LEFT ME UNEASY SO I CHECKED MY VIN ON THIS WEBSITE FOR OPEN RECALLS AND IT STATES AS OF 09 NOV 2018, THERE IS STILL AN OPEN RECALL FOR THE TAKATA AIRBAG ON MY VEHICLE. I DO NOT BELIEVE THE DEALERSHIP REPLACED MY AIRBAGS LIKE THEY HAD INFORMED ME THEY HAD.

AIRBAG RECALL

TAKATA INFLATORS RECALL CONTINUED DELAYS... DRIVING AN UNSAFE VEHICLE. LINCOLN SAYS THEY DON'T KNOW WHEN REPLACEMENT AIRBAG WILL BE AVAILABLE! NOT ACCEPTABLE. NEED NHTSA INVOLVEMENT TO RESOLVE THIS MAJOR SAFETY ISSUE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER (SANDS FORD OF POTTSVILLE, 440 N CLAUDE A LORD BLVD, RT 61, POTTSVILLE, PA 17901, (570) 622-1991) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLVO CARS MT KISCO (271 N BEDFORD RD, MT KISCO, NY 10549, (888) 247-2672) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A LETTER FROM THE NEW YORK DMV REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) SINCE JANUARY 10, 2017; HOWEVER, THE MANUFACTURER HAD NOT PROVIDED THE REMEDY AND PART FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON FORD LINCOLN, 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 271-6800) CONFIRMED THAT THE PART WAS UNAVAILABLE AND COULD NOT PROVIDE A TIME FRAME. THE MANUFACTURER WAS CONTACTED CONCERNING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I CONTACTED MY LOCAL FORD/LINCOLN (GORDIE BOUCHER) DEALER ON OR ABOUT JULY 26TH, 2018 TO RECEIVE A RENTAL VEHICLE TO DRIVE WHILE WAITING FOR A NEW AIRBAG REPLACEMENT FOR MY 2008 LINCOLN MKX RECALL TO COME IN. THE SERVICE PERSON, MIKE, SAID HE WOULD START THE PROCESS RIGHT AWAY AND I SIGNED A NOTE SAYING I WOULD NOT BE DRIVING THE CAR UNTIL FIXED. TODAY, AUGUST 31, I CALLED AND SPOKE TO THE SAME SERVICE PERSON. HE SAID THAT HE DID NOT GET TO STARTING THE RENTAL CAR PROCESS BUT THAT HE COULD DO SO TODAY. I ASKED HIM TO PROCEED. I HONESTLY DO NOT THINK HE HAS.

TAKATA RECALL FAILING REPAIR SERVICE FROM LINCOLN/FORD IN REPLACING THE TAKATA AIRBAGS IN OUR VEHICLE. WE RECEIVED THE RECALL NOTICE 1.5 YEARS AGO. WE FOLLOWED THE DIRECTIONS IN THE NOTICE LETTER & CALLED A LOCAL LINCOLN DEALER, NORTH PARK LINCOLN IN SAN ANTONIO, TX. EACH TIME WE CALLED THEY DID NOT HAVE THE PART. NO ONE TOLD US ABOUT THE HIGH RISK OF SERIOUS INJURY RELATED TO THE AIRBAGS. MAY OF 2018 WE GET A LETTER FROM LINCOLN/FORD SAYING THEY HAVE NO PARTS, BUT LINCOLN/FORD WILL PAY FOR A RENTAL CAR UNTIL PARTS COME IN. WE WONDER WHY THEY WOULD PAY FOR RENTALS & FIND OUT THE AIRBAGS ARE TAKATA AIRBAGS THAT OFTEN EXPLODE AND KILL PEOPLE. WE CONTACT NORTH PARK LINCOLN WHO SAYS THEY HAVE NO PARTS & WILL NOT PROVIDE A RENTAL THEY GET PARTS. WE PAY FOR OUR OWN RENTAL TO AVOID THE RISK OF DEATH. MY COMPLAINT IS I DO NOT WANT LINCOLN/FORD TO BENEFIT IN ANY NHTSA INVESTIGATION BY SHOWING THE ADMINISTRATIVE AGENCY HOW THEY "OFFERED" TO PROVIDE RENTAL VEHICLES TO PEOPLE WHO BOUGHT THEIR VEHICLES EQUIPPED WITH THE DANGEROUS AIRBAG SYSTEMS. LINCOLN/FORD DID SEND A LETTER OFFERING TO PROVIDE RENTALS TO PEOPLE WHO WERE IN NEED OF A SAFETY RECALL REPAIR TO REPLACE THE TAKATA AIRBAGS IN THEIR VEHICLES. HOWEVER, ONCE THE PERSON SHOWS UP AT THE DEALERSHIP ASKING FOR A RENTAL VEHICLE THE PERSONNEL AT THE DEALERSHIP REFUSE TO FIX THE VEHICLE BECAUSE "THEY HAVE NO PARTS", AND ALSO REFUSE TO HONOR THE MAY 2018 LETTER TERMS BY PROVIDING A RENTAL VEHICLE AS PROMISED. INSTEAD THEY ARE TELLING PEOPLE THEY HAVE NO PARTS, THEY HAVE NO RENTAL VEHICLES, AND TO KEEP DRIVING THE CAR WITH THE DANGEROUS AIRBAGS. I PROVED THEY LIED TO ME ABOUT THEIR HERTZ RENTAL AVAILABILITY BY MAKING MY OWN RENTAL RESERVATION, BUT WE ARE PAYING FOR IT. I BELIEVE THEY ARE SENDING THE LETTER BUT FAILING TO COMPLY WITH THE TERMS IN ORDER TO HAVE A CHILLING EFFECT ON PEOPLE ASKING FOR REPAIRS/RENTALS TO SAVE MONEY.

TAKATA RECALL: THERE HAS BEEN A SAFETY RECALL FOR THE AIR BAG IN MY CAR SINCE 2016. I HAVE RECEIVED NOTICES THAT A REPLACEMENT WILL BE AVAILABLE IN SPRING 2018 AND THAT NO-ONE CAN RIDE IN THE PASSENGER SEAT FOR SAFETY REASONS. I HAVE CALLED THE DEALER A COUPLE OF TIMES AND THEY HAVE STATED THAT THE PART IS NOT IN. TOMORROW WILL BE JUNE, AND I FEEL THIS IS AN UNREASONABLE WAIT TIME FOR ME TO ALLOW SOMEONE TO SIT IN THE PASSENGER SEAT.