NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Lincoln MKX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
SIGNAL APPEARS ALL THE TIME SAYING DRIVER DOOR AJAR AND NOW THE PANIC ALARM GOES OFF ON ITS OWN MULTIPLE TIMES DAY AND NIGHT. KEY IS IN HOUSE WHEN ALARM GOES OFF. RECEIVED RECALL NOTICE, BUT I AM OVER MILEAGE BY 9,000. PORTSMOUTH FORD IN NH WHO I BOUGHT IT FROM WONT DO THE RECALL WORK.
PTU FAILURE ON A VEHICLE THAT ALREADY HAD SERVICE ON THE SAME PART. LOUD GRINDING, DRAG, INTERMITTENT NOISE THAT PEAKED IN THE BEGINNING AROUND 35-40MPH, EVENTUALLY GRINDING AT LOW SPEED, LOUD BANGING NOISE. SOUNDS LIKE A FAN BLADE CLATTERING AROUND AS IT SPINS. THIS PROBLEM SHOULD BE COVERED UNDER RECALL AND IS VERY DANGEROUS. VEHICLE IS OUT OF WARRANTY.
THE VEHICLE BREAKS KEEP GOING OUT. I JUST HAD TO GET THE BRAKE BOOSTER AND ANOTHER PART FIX THAT'S CONNECTED WITH THE BRAKES DONE IN FEBRUARY AND NOW IN AUGUST THE SAME THING IS HAPPENING THE VEHICLE WILL NOT STOP OWN IT'S ON UNLESS YOU PRESS THE PEDAL ALL THE WAY DOWN AND IT STILL HARD TO STOP. DRIVING THE VEHICLE IS VERY HARD TO DO WITH THE SAME PROBLEM HAPPENING.
PASSENGER DOOR AJAR ALERT COMES ON RANDOMLY, EVEN WHEN THE PASSENGER DOOR HASN'T BEEN OPENED OR SHUT IN DAYS. IT HAS HAPPENED WHEN THE VEHICLE IS STATIONARY AND WHEN IT IS IN MOTION.
ON I35, DRIVING 70, VEHICLE SUDDENLY LOST ACCELERATION COMPLETELY AND WE WERE ABLE TO COAST TO SHOULDER, CAR STILL RUNNING. WARNING LIGHT LOW OIL PRESSURE CAME ON AS WELL AS SYDTEM TRANS ALERT. WHEN PUT IN GEAR WOULD GO 10 YARDS, WOULD QUIT.
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE SPEED REDUCED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO A FAMILY MEMBER'S TRAILER. THE CONTACT CALLED GENE MERCER FORD OF AMARILLO (LOCATED AT 3400 S SONCY RD, AMARILLO, TX 79119, 806-355-7471) WHERE THE WATER PUMP WAS REPLACED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
WHEN DRIVING DOWN A FREEWAY THE BRAKE BOOSTER WENT OUT AGAIN AFTER IT HAD BEEN REPLACED. WHEN I TRIED TO BRAKE, THE PEDAL WENT DOWN TO THE FLOOR WITHOUT BRINGING THE VEHICLE TO A STOP OR EVEN SLOWING IT DOWN. THIS NEARLY CAUSED AN ACCIDENT. WE CALLED THE DEALERSHIP AND THEY SAID SINCE IT HAD BEEN REPLACED ALREADY IT WASNT UNDER WARRANTY ANYMORE.
DOOR AJAR SENSOR STAYS ON EVEN THOUGH DOORS ARE CLOSED. DOORS DOES NOT LOCK AND LIGHTS STAYS ON DRAINING THE BATTERY.
WHEN THE TEMPERATURE DROPS THE LIFTGATE WILL NOT STAY UP AND WILL CLOSE COMPLETELY ON A PERSON OR ITEMS IN ITS WAY. THIS IS WHILE VEHICLE IS STATIONARY AND TRY TO LOAD ITEMS IN THE BACK AREA. THIS HAS HAPPENED ON MORE THAN ONE OCCASION.
TOUCH SCREEN NOT WORKING
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE VEHICLE WAS IN REVERSE, THE REAR CAMERA WAS INOPERABLE. CREST FORD (218 FLANDERS RD, EAST LYME, CT 06357, (860) 739-5403) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 95,613.
THE BRAKE BOOSTER WAS REPLACED ON MY 2011 LINCOLN MKX DUE TO A RECALL DUE TO BRAKE FAILURE. IT WAS REPLACED APPROXIMATELY 1,000 MILES AGO AND NOW IT HAS FAILED AGAIN AND NEARLY CAUSED A SERIOUS ACCIDENT..THIS INCIDENT WAS ON THE 23RD OF AUGUST 2019. THIS MANUFACTURER USED FAULTY BRAKE BOOSTERS FROM THE BEGINNING. THIS CAR ONLY HAS 53,578 CURRENT MILES. THIS AUTOMOBILE IS A DANGER NOT ONLY TO THE OWNER BUT ALSO TO THE GENERAL PUBLIC IF NOT CORRECTED BY THE FORD LINCOLN MOTOR COMPANY.. HISTORY: LINCOLN MKX AND FORD EDGE VEHICLES ARE EXPERIENCING MORE SERIOUS PROBLEMS THAN NECESSARY.. I HAVE BEEN WAITING PATIENTLY FOR ANOTHER REPLY FROM THE LOCAL DEALERSHIP CONCERNING THIS UNSAFE & MAJOR PROBLEM WITH MY 2011 LINCOLN MKX. MY WIFE & I WERE ON OUR WAY HOME ON THE HIGHWAY APPROACHING A RED LIGHT. WHEN I PUSHED THE BRAKE PEDAL TO STOP THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND NEARLY CAUSED A SERIOUS ACCIDENT. I MADE IT HOME AND PARKED THE VEHICLE UNDER THE CARPORT AND IT HAS NOT BEEN DRIVEN SINCE. I HAVE .STARTED IT AND RECHECKED IT AND THE PEDAL STILL GOES ALL THE WAY TO THE FLOOR... THIS CAR HAS BEEN A LEMON AUTOMOBILE AS FAR AS THE BRAKES AND BRAKE BOOSTER ARE CONCERNED. I FEEL THAT FORD LINCOLN MOTOR COMPANY SHOULD BE RESPONSIBLE FOR THIS PROBLEM AND SHOULD HAVE THE BRAKE PROBLEM FIXED ON A PERMANENT BASIS AND NOT ON A TEMPORARY BASIS!!! UNSATISFIED CUSTOMER/OWNER OF MY 2011 LINCOLN MKX. IF THIS PROBLEM IS NOT CORRECTED BY THE FORD LINCOLN COMPANY I WILL HAVE NO OTHER ALTERNATIVE EXCEPT TO CONTACT AN ATTORNEY.
THE BRAKE BOOSTER ON MY VEHICLE WENT OUT AND IT CAUSED SEVERAL NEAR MISS ACCIDENTS WHERE I FELT LIKE I WASN'T GOING TO BE ABLE TO STOP IN TIME BEFORE WE REALIZED WHAT WAS WRONG. AN EXTENDED WARRANTY IS NOT SUFFICIENT - NEEDS TO BE RECALLED. I PAID $900 TO HAVE THIS REPAIR MADE BECAUSE I WAS NEVER NOTIFIED OF AN EXTENDED WARRANTY.
THE REAR CAMERA WORKS INTERMITTENTLY. AT TIMES THE VIEW IS UPSIDE DOWN OR RIGHT SIDE UP OR BLACK.
HAVE OWNED THIS 2011 LINCOLN MKX AWD APPROXIMATELY ONE YEAR. DURING THAT TIME I RECALL ABOUT 4 TIMES DURING THIS PERIOD, WHEN GOING FROM A COASTING DOWN THE HILL MODE ON SURFACE STREETS, TO PLACING FOOT GENTLY ON GAS PEDAL AS LEVELING OUT AND OR STARTING UP A SLIGHT INCLINE, A LOUD, JERKING SLAM HAS BEEN HEARD AND FELT. ENOUGH EACH TIME THAT I THOUGHT I HAD BEEN RAMMED FROM BEHIND BY ANOTHER CAR ONLY TO FIND THERE WAS NO CAR BEHIND ME. THE CAR WOULD THEN CONTINUE ON AS IF NOTHING HAD HAPPENED. THE MOST RECENT TIME I ENCOUNTERED THE "SLAM" WAS THE EVENING OF WEDNEDDAY 4/24/19. THIS WAS THE SAME SITUATION AS PREVIOUSLY NOTED, WHEN GOING FROM A COASTING MODE TO DRIVING WITH FOOT LIGHTLY ON ACCELERATOR, A LOUD SLAMMING NOISE WAS HEARD AND FELT. LAST FRIDAY, 4/26/2019 WHEN DRIVING ON A 35 MPH ZONE, IT SOUNDED AS IF SOMETHING HAD GOTTEN STUCK UNDER THE CAR, SOUNDING LIKE A DRAGGING BRANCH, OR A DRAGGING BRAKE CALIPER. WE CHECKED UNDER THE CAR AND LOOKED AT BRAKES. BACKED CAR UP AND HEARD A FAINT METAL SOUND, THEN DROVE FORWARD AND HEARD THE DRAGGING SOUND AGAIN. RATHER THAN RISK DRIVING THE CAR FURTHER, HAD IT TOWED TO THE DEALERSHIP WHERE IT WAS DIAGNOSED WITH A A PROBLEM WITH THE POWER TAKE OFF/TRANSFER CASE. IT WILL HAVE TO BE REPAIRED/REPLACED AS A HIGH COST.
I'M EXPERIENCING SOME LINKAGE OF FLUID FROM UNDERNEATH MY CAR THAT HAS TO DO WITH MY FRONT END AND I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIX IT BUT IT NEEDS TO BE REPLACED AND THE COST IS WAY TO MUCH. PLEASE HELP! AND THERE IS NO GIVEN REASON WHY!
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
WATER PUMP FAILURE FILLING MOTOR WITH COOLANT $2500 REPAIR WITH NO GUARANTEE THE MOTOR IS NOT PERMANENTLY DAMAGED. HAS 112000 MILES AND JUST OUT OF WARRANTY. MY WIFE WAS DRIVING IT WHEN THE SUV STARTED MISSING AND SHE HAD TO PULL OVER STRANDED ON THE SIDE OF THE ROAD.
TRANSMISSION ISSUES. SHIFTS HARD. ALREADY SPENT 2500 TO FIX THE TRANSFER CASE. WE'VE HEARD TONS OF PEOPLE HAVE THIS PROBLEM.
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK.
POWER BOOST ON BRAKES FAILS INTERMITTENTLY. WHEN THE POWER BOOST GOES OUT, THE CAR EITHER FAILS TO STOP, OR IF ALREADY STOPPED, THEN JUMPS FORWARD UNTIL THE DRIVER STOMPS THE BRAKE TO THE FLOOR TO STOP. IT'S EXTREMELY DANGEROUS.
THE BRAKE BOOSTER FAILED ON MY VEHICLE AND WAS JUST REPLACED BY THE DEALERSHIP FOR NEARLY $900 DOLLARS. THIS IS THE 2ND MAJOR SAFETY ISSUE I HAVE HAD WITH THIS VEHICLE BECAUSE THE THROTTLE BODY HAD AN ISSUE THAT CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN WHILE DRIVING WITH NO WARNING. THAT WAS REPLACED AT NO COST BUT I HAD TO DO MY OWN RESEARCH FOR THE REPAIR AND THAT ISSUE COULD HAVE CAUSED AN ACCIDENT WITH INJURIES OR DEATH. BECAUSE LINCOLN DETERMINED THAT MY PARTICULAR VIN IS NOT ELIGIBLE THEN THE COST IS ON ME, AGAIN A MAJOR SAFETY ISSUE THAT COULD HAVE CAUSED INJURY AND DEATH WHEN THE BRAKES BARELY STOPPED. I KNOW I CANNOT RECOVER MONEY FOR OWN REPAIR BUT I FEEL FORD/LINCOLN SHOULD NOT BE ABLE TO GET AWAY WITH MAKING THEIR OWN DETERMINATIONS OF WHAT VEHICLES SHOULD BE COVERED WHEN THEY ARE AT FAULT FOR BUILDING A POOR. SUBSTANDARD PRODUCT. I DO NOT WANT OTHER OWNERS TO BE RAILROADED BY THIS POLICY.
SMELL OF WIRES BURNING, SEAT BURNING SKIN, SCREEN AND OTHER ITEMS NOT WORKING.
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK THE VEHICLE
SWOLLEN LUG NUTS. CANNOT PLACE SOCKET WRENCH ON LUG NUT TO REMOVE TIRE PER FORD DEALER. VEHICLE WAS STATIONARY IN FOR TIRE ROTATION AT FORD DEALERSHIP. WILL CAUSE ISSUE WITH FLAT TIRE ON THE ROAD IF UNABLE TO CHANGE FLAT TIRE DUE TO SWOLLEN LUG NUTS. SHOW LOW FORD IN SHOW LOW ARIZONA IS THE DEALER.
SHIFT INDICATOR FOR PARK DOES NOT LIGHT UP NOT ALLOWING TO TURN CAR OFF. HAVE TO WIGGLE TO GET IT TO PARK
MY 2011 LINCOLN MKX HAS A BLOWN HEAD GASKET. ONE WEEK PRIOR TO THIS DIAGNOSIS, MY CAR WAS EVALUATED AND DIAGNOSED BY THE LINCOLN DEALERSHIP BECAUSE OF AN ENGINE LIGHT BEING ON. THERE WERE NO SYMPTOMS--ONLY THE LIGHT WAS ON WHEN THE CAR WAS ON. I HAD THE OIL CHANGED BY THE DEALERSHIP AT THIS TIME AS WELL. THE DIAGNOSIS STATED THAT NO PROBLEM COULD BE FOUND, BUT THAT THE LIGHT MAY COME BACK ON, AND I WOULD NEED TO BRING IT BACK FOR (AND PAY FOR) ANOTHER DIAGNOSTIC CHECK. THE NEXT DAY, THE LIGHT CAME BACK ON, STILL WITH NO SYMPTOMS OTHER THAN THE LIGHT BEING ON. I WASN'T ABLE TO GET THE LINCOLN TO THE DEALERSHIP RIGHT AWAY. EXACTLY ONE WEEK LATER, STILL WITH NO SYMPTOMS OTHER THAN THE LIGHT BEING ON, I DROVE THE LINCOLN ON A HIGHWAY CLOSE TO MY HOME FOR 5 MINUTES AND IT BEGAN STRUGGLING LIKE IT WAS GOING TO STALL. IMMEDIATELY THE LIGHT "LOW ENGINE OIL PRESSURE" CAME ON. THEN IMMEDIATELY THE CAR STALLED, AND I COASTED ONTO THE SHOULDER OF THE ROAD. THERE WERE NO OTHER SYMPTOMS OTHER THAN THE STRUGGLING ENGINE IMMEDIATELY BEFORE STALLING AND THE "LOW ENGINE OIL PRESSURE LIGHT". I HAD IT TOWED TO THE NEAREST 5-STAR RATED AUTO REPAIR PLACE, AND WITHIN A FEW HOURS, THEY CALLED ME AND DIAGNOSED THE LINCOLN WITH A BLOWN HEAD GASKET. THE LEAD MECHANIC STATED THAT THIS WAS DETERMINED BY VISUAL INSPECTION OF THE OIL AS IT HAD ENGINE COOLANT MIXED WITH OIL. HE CALLED IT THE "CLASSIC MILKSHAKE LOOK" THAT IS APPARENT WHEN THERE IS A BLOWN HEAD GASKET.
TAKATA RECAL' MY BRAKES MAKE THIS HISSING NOISE WHEN I STEP ON IT AND SOMETIMES THE CAR WOULD NOT STOP. THE CAR WOULD KEEP ROLLER AFTER A APPLY THE BRAKES AND SOMETIMES THE PADAL WOULD NOT GO ALL THE WAY DOWN SO I HAVE TO USE EXTRA FORCE TRYING TO STOP MY VEHICLE. IT DOS IT ON TURNING ON THE HIGH WAY OR ON A MAIN STREET WITH A SPEED LIMIT OF THIRTY MILLS AN HOUR. IM NOT DRIVING MY CAR RIGHT NOW BECAUSE OF THAT PROBLEM. I HAD MY KID AND WIFE IN THE VEHICLE WITH ME WHEN THIS HAPPEND AND I WAS SCARED THAT I WAS GONNA HIT THE OTHER CAR SO I HAD TO SWERVE TO THE SIDE OF THE HIGH WAY TO STOP.
FAULTY SUNROOF TRACK ASSEMBLY, UNABLE TO OPEN OR CLOSE BACKUP REAR CAMERA STOPPED WORKING, STATIONARY (PRIOR TO BACKING UP, ONCE PUT IN REVERSE)
DOOR AJAR WARNING ON THE DRIVER'S DOOR KEEPS THE VEHICLE FROM LOCKING WHILE DRIVING - AND ALSO DOES NOT WANT TO LOCK AFTER THE VEHICLE HAS BEEN SHUT OFF AND IS STAIONARY; I HAD THIS FIXED A YEAR AGO IN 2017 AT GENE MESSER FORD HERE IN AMARILLO AND NOW THE PROBLEM IS BACK; PLEASE ADVISE ASAP.
ON A CLEAR DAY WITH A TEMPERATURE OF ABOUT 65 DEGREES, HAD BEEN DRIVING CAR APPROXIMATELY 25 MINUTES BETWEEN 45 TO 55 MILES PER HOUR, WIHT LAST AT LEAST 10 MINUTES AT 55. AFTER TURNING ONTO DIVIDED HIGHWAY AND DRIVING 55 MILES PER HOUR FOR ABOUT 7 MINUTES, WITH NO WARNING CAR STOPPED RESPONDING TO ACCELERATOR. HAD TO COAST ONTO SHOULDER. KEPT TRYING TO GET ACCELERATOR TO RESPOND.TRIED NO FOOT ON ACCELERATOR, LIGHTLY PRESSING ACCELERATOR AND COMPLETELY DEPRESSING ACCELERATOR AND EVERYTHING IN BETWEEN FINALLY WAS ABLE TO GET CAR TO DRIVE AT APPROXIMATELY 20 MILES PER HOUR, THEN CAR CEASED RESPONDING TO ACCELERATOR AND STALLED. RESTARTED CAR AND COULD DRIVE AT APPROXIMATELY 1/2 MILE PER HOUR EVEN WHEN FLOORING AND OR FLUTTERING ACCELERATOR. TRIED TO RESTART CAR NUMEROUS TIMES AND IT WOULD START, THEN IMMEDIATELY STALL OUT. CAR THEN CAR COMPLETELY CEASED RESPONDING TO ACCELERATOR. HAD TO HAVE TOWED AND AM AWAITING RESPONSE FROM TECHNICIAN. I INITIALLY THOUGHT THE CAUSE MAY BE A FUEL PUMP, BUT AFTER READING COMPLAINTS FROM FORD EDGE CUSTOMERS SUSPECT IT MAY BE A THROTTLE BODY ISSUE. WILL WAIT TO HEAR FROM TECHNICIAN. THIS WAS A VERY DANGEROUS SITUATION DROPPING FROM 55 TO 0 WITHIN LESS THAN A MINUTE.
PASSENGER DOOR SWITCH DEFECTED STAYS ON AT THE DASH CAN NOT LOCK DOORS WHEN DRIVING AND OVER HEAD LIGHTS STAY ON TILL I REACH A CERTAIN SPEED AS WELL AS WHEN I LOCK DOORS THE ALARM GOES OFF FOR NO REASON DUE TO IT PICKS UP THAT THE DRIVER DOOR IS A JAR THIS IS A BIG SAFETY ISSUE AS AND WHEN YOU INVESTIGATE THIS YOU WILL SEE FOR YOURSELF THIS IS ALL HAPPENING WHEN THE CAR IS PARKED AS WELL AS IN MOTION
MY REAR VIEW CAMERA WORKS INTERMITTENTLY. SOME TIMES IT JUST SAYS CALL THE DEALER.
THE SUNROOF OF MY 2011 LINCOLN MKX , EXPLODED WHILE I WAS DRIVING ON THE 401 IN CANADA. (I AM US CITIZEN). A PORTION OF THE ROOF MUST HAVE BLOWN OFF ONTO CARS BEHIND ME. THE SOUND WAS SIMILAR TO THAT OF A GUN BEING FIRED AT CLOSE RANGE. IT WAS A FRIDAY, MID-AFTERNOON, AND THE START OF A 3-DAY HOLIDAY, THE FREEWAY WAS BUMPER TO BUMPER. SHATTERED GLASS RAINED IN ON MYSELF, MY 14 YEAR OLD SON AND HIS FRIEND. I MANEUVERED TO THE SIDE OF THE FREEWAY. AT THIS POINT, WE CLEANED AS MUCH GLASS OFF FROM OURSELVES AND OUT OF THE CAR AS WE COULD. I AM SO THANKFUL, THAT THE SHADE HAPPENED TO BE CLOSED, I CAN'T IMAGINE THE GLASS THAT WOULD HAVE FELLEN ON US IF IT HADN'T OF BEEN. WE CAREFUL CLEANED GLASS OFF FROM THE SHADE HOWEVER, THERE WAS A SMALL RIM OF THE GLASS STILL ATTACHED. WITH FLASHERS ON, I SLOWLY MANAGED TO DRIVE THE CAR OFF AN EXIT, WHILE THE SUNROOF SHADE CONTINUED TO TEAR, FRAGMENTS OF GLASS CONTINUED TO FALL ON US. SINCE I WAS IN A FOREIGN COUNTRY, I DID NOT HAVE CELL SERVICE, THIS IS WHY THE DECISION WAS MADE TO DRIVE THE VEHICLE AND NOT CALL A TOW TRUCK. I FEEL THAT WE WERE VERY FORTUNATE THAT WE HAPPENED TO BE FAIRLY CLOSE TO A FORD DEALERSHIP, 5-10 MILES. AT THIS TIME, THE DEALERSHIP IS STILL ASSESSING THE DAMAGE. I HAVE HAD TO RENT A VEHICLE AND WILL BE MAKING ARRANGEMENTS TO TRAVEL BACK TO CANADA IN A WEEKS TIME TO HOPEFULLY, RECLAIM MY VEHICLE. THE INSURANCE CLAIM HAS NOT BEEN MADE YET DUE TO THE UNKNOWN AMOUNT OF DAMAGE AT THIS TIME HOWEVER, MY INSURANCE AGENT IS AWARE OF THE INCIDENT. AFTER RESEARCHING, IT IS MY UNDERSTANDING THAT FORD HAD HAD A CLASS ACTION SUIT FILLED AGAINST THEM DUE TO SIMILAR INCIDENTS. I WILL BE CONTACTING LINCOLN ONCE I RETURN BACK TO THE STATES. PHOTOS, INSURANCE CLAIMS, RENTAL FORMS AND COST OF REPAIRS WILL BE UPLOADED AT A LATER DATE.
DOOR AJAR WILL NOT TURN OFF EVEN WHEN THE DOOR IS CLOSED. IT KEEPS ALL THE DOME LIGHTS ON AND THE CAR WILL NOT LOCK WHILE IN MOTION, THEREFORE CAUSING A FALL OUT HAZARD WHILE THE VEHICLE IS IN MOTION. WHILE IN PARK, THE DOME LIGHTS REMAIN ON FOR A SIGNIFICANT AMOUNT OF TIME CAUSING BATTERY DRAINAGE AND DOORS DO NOT LOCK. THEY UNLOCK THEMSELVES CREATING A SAFETY ISSUE.
THE SPRAYERS ON THE HOOD WOULD NOT SPRAY WINDSHIELD WIPER FLUID. MY VEHICLE WAS IN MOTION WHEN I NEEDED TO CLEAN MY WINDSHIELD DUE TO POOR VISIBILITY.
LEFT HEADLAMP STOPPED WORKING. REPLACED HEADLAMP AND IT WILL STILL NOT ILLUMINATE. DEALER SAID IT WAS AN ELECTRICAL WIRING ISSUE INTO THE BALLAST. COST TO REPAIR IS $2,200.00. LINCOLN CONCIERGE REFUSED TO ASSIST. THIS IS A SAFETY ISSUE BECAUSE THE ONCOMING DRIVERS PERCEIVE THE RIGHT HEADLIGHT AS BEING THE LEFT HEADLIGHT IN THE DARK CAUSING THEM TO VEER INTO OUR LANE. THIS IS OBVIOUSLY A DESIGN FLAW THAT HAS A SERIOUS SAFETY CONCERN.
I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.
I WAS DRIVING ON THE ROAD ALL THE SUDDEN I HEARD A KNOCK IN THE VEHICLE AND BURNING SMELL WITHOUT ANY WARNING THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO A SAFE PLACE. I HAVE IT TOWED TO THE DEALER THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE THE COOLANT WAS GOING TO THE ENGINE WHICH WILL COST NEARLY $10,000.00. I STILL OWE OVER $18,000.00 AND ONLY HAVE THE CAR FOR A 1 YEAR. I CAN'T GET ANY HELP FROM THE FORD COMPANY OR THE DEALER. I AM A SINGLE PARENT THAT'S IN A TRUE DILEMMA NOT KNOWING WHAT TO DO. THE DEALER HAS DONE THE SERVICE IN THE CAR 2 MONTHS PRIOR TO THE ENGINE FAILURE. I KEPT THE SERVICE EVERYTHING IT'S DUE. I WAS DOING ALL THE RIGHT THING.
DOOR LATCH STICKS AND VEHICLE WON'T SENSE THAT THE DOOR IS CLOSED. CLEARLY AN ISSUE FOR FORD BASED ON AN INTERNET SEARCH YET NOTHING IS BEING DONE TO HELP. DAUGHTER AT SCHOOL CAN'T GET INTERIOR LIGHTS TO GO OFF AND CAN'T LOCK DOOR BECAUSE THE CAR THINKS DOOR IS OPEN.
THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.
THE ABS HYDRAULIC UNIT MODULE HAS GONE OUT IN MY VEHICLE. THE MODULE CONTROLS THE ABS BREAKING SYSTEM. AS OF TODAY 10/18/17, THE ABS BREAKS ARE NOT WORKING ON MY VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID IT WOULD $1,000 TO REPLACE THE MODULE. LINCOLN WILL NOT STAND BEHIND THE SAFETY OF THEIR CUSTOMERS OR THEIR VEHICLES AND FIX THIS SAFETY PROBLEM. RECALLS ON THIS SAME MODULE HAVE BEEN DONE ON THE FORD EDGE, WHICH IS THE SAME VEHICLE. HOWEVER, LINCOLN SAYS THAT RECALL WAS VIN SPECIFIC AND DOES NOT APPLY TO THE MKX. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY THE NHTSA.
WHILE DRIVING 40 MPH, MY VEHICLE STALLED OUT, POWER WENT OUT, LIGHTS, POWER STEERING AND BRAKES. I HAD TO PULL TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK TO RESTART IT. I WAS DRIVING IN A BUSY AREA AT NIGHT, NO HEADLIGHTS, VERY DIFFICULT TO CONTROL, MY CAR WAS SLOWING DOWN DUE TO NO POWER.
DOOR AJAR SENSOR HAS STOPPED WORKING CORRECTLY. IT WORKS INTERMITTENTLY. WHEN IT DOES NOT WORK THE DOOR DOES NOT LOCK AUTOMATICALLY AND WHEN ELECTRIC DOOR LOCK ARE ACTIVATED, THE DOOR UNLOCKS.
DOORS (DRIVER SIDE BACK DOOR, PASSENGER SIDE BACK DOOR) SHOW DOOR AJAR WARNINGS EVEN WHEN THE DOORS ARE PROPERLY SHUT. THIS FAULT CONTINUES TO RUN MY BATTERY DOWN, AND EVENTUALLY FORCED ME TO PURCHASE A NEW BATTERY. I READ SIMILAR COMPLAINTS, AND AS A DEDICATED FORD BRAND PURCHASER I AM VERY UPSET THIS ISSUE WAS NOT RECALLED AND CORRECTED. THE FAULT ACTIVATES UPON STARTING MY VEHICLE OR WHILE DRIVING. THE LIGHTS CONTINUALLY STAYING ON CAUSES THE BATTERY TO DRAIN AND EVENTUALLY DIE!!! THIS IS NOT A FAULT CAUSED BY OWNER ERROR, AND I STRONGLY BELIEVE FORD SHOULD RECALL AND REPLACE THE FAULTY DOOR LATCH ASSEMBLIES!
MY PASSENGER DOOR AGAR SENSOR DOES NOT WORK PROPERLY. EVEN IF MY DOOR IS CLOSED, IT REMAINS ON AND I CAN SPEND HOURS OPENING AND CLOSING MY DOOR FOR IT TO REMAIN ON. I CANNOT LOCK THE CAR WHEN UNOCCUPIED SINCE MY ALARM WILL GO OFF WITHIN AN HOUR TRYING TO ALERT ME THAT MY DOOR IS OPEN, EVEN THOUGH IT IS NOT. WHILE DRIVING, MY DOORS DO NOT LOCK AND MY LIGHTS REMAIN ON.. MY CHILD COULD OPEN HER DOOR IN THE BACK SEAT WHILE I AM DRIVING DOWN THE ROAD BECAUSE OF THEIR FAILURE TO LOCK. I ALSO CANNOT SEE AT ALL AT NIGHTS WITH THE INTERIOR LIGHTS ON. THEY DO NOT GO OFF UNTIL I REACH A CERTAIN SPEED, BECAUSE OF THE SENSOR SAYING MY DOOR IS AGAR.
EVEN WITH METICULOUS MAINTENANCE MY MKX ENGINE CATASTROPHICALLY FAILED. THE DEALERSHIP SAID THE OIL AND WATER MIXED AND IT WAS IN NO WAY CAUSED BY US. THEY ARE WANTING ME TO PAY $7000.00 TO REPLACE THE ENGINE. WE FOLLOWED MANUFACTURERS RECOMMENDATIONS FOR SERVICE AND PREVENTIVE MAINTENANCE. I BELIEVE LINCOLN SHOULD COVER THIS AS THIS WAS NO FAULT OF US AS THE OWNERS. WE ARE THE ORIGINAL OWNERS AND PURCHASED IT BRAND NEW. MY WIFE WAS DRIVING TO BEND, OR FROM PRINEVILLE, OR ON THE HIGHWAY AND THE VEHICLE LOST POWER AND THEN DIED. SHE WAS STRANDED ON THE ROADSIDE WITH NO CELL SERVICE.
2011 LINCOLN MKX ELECTRICAL SYSTEM SOFTWARE RECALL LINCOLN ISSUED A RECALL (10V659000) NHTSA CAMPAIGN #11V128000 WHICH REQUIRED REPLACEMENT OF AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. OUR LINCOLN STARTED TO DEVELOP ISSUES ONLY A FEW WEEKS AFTER PURCHASE. THE TURN SIGNAL WOULD REPEATEDLY BURN OUT. THE DEALERSHIP WE PURCHASED FROM REPLACED THE BULB & HOUSING SEVERAL TIMES WITH NO PERMANENT FIX. AFTER SOME RESEARCH WE FOUND THE RECALL NOTICE & CALLED LINCOLN DIRECTLY. AS IT TURNS OUR THE CAR (VIN NUMBER & ALL FIT THE CRITERIA FOR THE RECALL PER FORD) HOWEVER LINCOLN REFUSES TO FIX THE AFFECTED MODULE BECAUSE THE CAR IS ORIGINALLY FROM CANADA! WE LIVE 1 HOUR AWAY FORM CANADA, SO IAM SURE WE ARE NOT THE FIRST TO BUY A CAR IN THE US THAT ORIGINATED IN CANADA. AT THIS POINT WE DO NOT EVEN FEEL SAFE DRIVING THE VEHICLE FOR FEAR IT WILL CATCH FIRE. THE SIGNAL & RUNNING LIGHTS BURN OUT EVERY 2-3 WEEKS. VERY SCARY! WE CANNOT IN GOOD FAITH TRADE THE CAR IN EITHER WITH KNOWLEDGE OF THIS INFORMATION. THE MECHANICS THAT HAVE LOOKED AT THE VEHICLE STATED THAT THERE IS EVIDENCE OF AN ACTUAL FIRE AROUND THE TURN SIGNAL HOUSING.
I KEEP GET THE CHECK FUEL FILL INLET SYSTEM ERROR ON MY VEHICLE. I'VE HAD IT FIXED BUT THE LIGHT COMES RIGHT BACK ON. MY CAR JERKS AS I AM DRIVING AND SOMETIMES STALLS.
THE 8 INCH TOUCH SCREEN HAS GONE BLANK. CAN NOT ACCESS PHONE, AUDIO, TEMP. OR NAVIGATION SCREENS. THIS OCCURED UPON STARTING VEHICLE.
Data synced from NHTSA on May 4, 2026