NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Lincoln MKX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
BRAKES GRAB CAUSING VEHICLE TO SKID ON WET PAVEMENT. PASSENGERS ARE RESTRAINED BY SEAT BELTS AND LOOSE ITEMS IN VEHICLE TOSSED TOWARDS FRONT. WILL HAPPEN UNDER LIGHT PEDAL APPLICATION EVEN WHEN APPLIED KNOWING THE PROBLEM EXITS. HAVE ALMOST SLID OF ROADWAY ON CURVES USING EXTREME CAUTION BRAKING.
2016 LINCOLN MKX - FWD- LOSES BALANCE WHEN ACCELERATED. ITS WOBBLES/ SWIRLS WHEN STEPPED ON THE GAS ON A CITY STREET OR ON A HIGHWAY. WHEN WE BROUGHT THE CAR IN, LINCOLN DEALERSHIP SERVICES FOREMAN, ADVISER AND DIRECTOR CLAIMED ITS THEIR MKX FWD NORMAL CHARACTERISTICS. THE DEALERSHIP DID NOT DISCLOSE THIS DEFECTIVE DESIGN AT THE TIME OF PURCHASING. THERE ARE NO FIXES, AND THE MKX AWD DOES NOT HAVE THIS PROBLEM/CHARACTERISTICS. WE HAVE CONTACT THE CORPORATE OFFICE AND THE MANAGER SAID THEY TRUSTED THEIR SERVICES ENGINEERS THAT ITS THE NORMAL CHARACTERISTICS OF THE MKX AWD. BOTH THE ADVISER AND THE CORPORATE MANAGER SAID FOR US TO REPORT TO OUR INSURANCE COMPANY IF WE GOT INTO AN ACCIDENT BECAUSE OF THIS DEFECTIVE DESIGN. WE BOUGHT A VERY EXPENSIVE CAR, BUT UNABLE TO USE ITS ABILITIES, BECAUSE IT IS UNSAFE TO ACCELERATE. WHO WOULD BUY A VERY EXPENSIVE CAR AND AFRAID TO STEP ON THE GAS? LINCOLN NEEDS TO DISCLOSE THE MKX FWD- DEFECTIVE DESIGNS THAT THEY CLAIMED TO BE THE NORMAL CHARACTERISTICS TO THEIR CUSTOMERS AT THE TIME OF BUYING. OR THEY NEED TO STOP PUTTING THE ECO BOOST ENG ON THE FWD MKX CARS.
WHILE DRIVING ON A HIGHWAY IN RUSH HOUR TRAFFIC, MY VEHICLE SUDDENLY LOST ACCELERATION AND WARNING LIGHT/WRENCH SYMBOL CAME ON. I COULD NOT ACCELERATE OVER 10 MPH AND LIMPED TO SIDE OF ROAD. I TURNED OFF VEHICLE FOR ABOUT 20 MINUTES, AFTER THAT TURNED BACK ON AND VEHICLE WORKED COMPLETELY NORMAL. I DROVE TO DEALER IMMEDIATELY, THEY REPLACED THROTTLE BODY AND UPDATED SOFTWARE. MY VEHICLE HAS 10,400 MILES. *TR
I WAS DRIVING TO MY SON'S HOUSE WHEN THE CAR LOST POWER THERE WAS A CHIME WARNING AND ON THE DASH A MENU STARTING THE HILL ASSIST WAS NOT AVAILABLE THE ENGINE CONTINUE TO RUN BUT THERE WAS NO RESPONSE WHEN I PRESSED ON THE ACCELERATOR THE CAR WOULD ONLY DUE ABOUT 3 MILES AT IDLE SPEED. WAS ABLE RESTART IT AND MAKE BACK HOME, ON THE NEXT DAY10/09/16 I HAD THE SAME PROBLEM THIS TIME I COULD NOT GET IT TO ACCELERATE I HAD THE CAR TOWED TO THE DEALERSHIP IT WAS SUNDAY THE DEALER WAS CLOSED. I CALLED THE DEALER ON MONDAY AND TOLD HIM WHAT HAPPEN AND HE SAID THEY WERE WORKING ON IT. THEY CALLED LATER AND SAID IT WAS THROTTLE CONTROL AND A COUPLE OF ERROR CODES THAT REQUIRED UP DATING P2111, U0415 AND U0416. THEY ALSO REPLACED THE THROTTLE BODY. THEY ALSO NOTED THEY DROVE IT 9 MILES AND NOTED THAT ALL OK AT THIS TIME. THAT LAST COMMENT SOUNDS THAT THIS COULD HAPPEN AGAIN. THIS IS A VERY DANGEROUS PROBLEM HAD I BEEN ON THE INTERSTATE AT RUSH HOUR I MIGHT NOT BE WRITING THIS TO COMPLAIN. WHEN THIS HAPPENS THE CAR SLOWS ON SO FAST THAT THE CAR BEHIND DOESN'T KNOW YOU HAVE A PROBLEM BECAUSE YOU ARE NOT BRAKING WHICH MEANS YOUR BRAKE LIGHTS ARE NOT ON AND HE MORE THAN LIKELY IS GOING TO HIT YOU. THE FIRST TIME THIS HAPPENS IS QUIET SCARY BECAUSE YOU HAVE NO IDEA WHAT IS HAPPENING.
THE MOTOR HAS TOTALLY GONE DEAD IN HEAVY TRAFFIC 5 TIMES. THE 1ST 3 TIMES THEY SHOWED UP ON THE INSPECTION AND A PART WAS REPLACED. AN INSPECTION THE LAST 2 TIMES SHOWED NOTHING. WHEN THE ENGINE STOPS, I PRESS N, THEN START AND IT RUNS, THEN D AND IT GOES AGAIN. MEANWHILE, TWICE ON HWY 80 AROUND CHICAGO IN BUMPER-TO-BUMPER TRAFFIC AT 70 MPH, CARS ARE SLAMMING ON THEIR BRAKES AND HONKING. 1. WHAT ACTION BEYOND THE DEALER NEED I TAKE? 2. MY INSURANCE WILL NOT COVER A MULTI-CAR ACCIDENT FROM A DEFECTIVE CAR UNDER WARRANTY. WHO DOES? 3. IF THE PROBLEM IS NOT CORRECTED HOW DO I GET A NEW ONE FROM LINCOLN? IT IS A GREAT CAR WITH ABOUT 33,000 MILES. I PREFER KEEPING IT. MY DAUGHTER SAID WHEN IT HAPPENED TO HER, SHE HAD JUST TURNED ON THE RADIO. PERHAPS IT IS AN ELECTRICAL OR COMPUTER DEFECT. TO MY KNOWLEDGE, THE DEALERSHIP HAS TAKEN NO ACTION TO CONTACT LINCOLN HEADQUAQRTERS. IT HAPPENED 3 TIMES OVER A 2 DAY PERIOD IN OCT. 2017, (REPAIRED) ONCE IN OCT. 2018 AND ONCE IN MAY 2019.
MY HUSBAND AND I WERE ALMOST KILLED IN THE FAST LANE ON THE INTERSTATE WHEN OUR 2016 LINCOLN MKX SHUT DOWN COMPLETELY, WE HAD TO CROSS THREE LANES OF TRAFFIC WHEN IT STARTED AGAIN ONLY TO SHUT DOWN AGAIN, WE WERE TERRIFIED, IT WAS TOWED TO THE DEALERSHIP WHERE A RECALL WAS JUST ISSUED ON IT CALLED "THROTTLE BODY REPAIR" I ASKED THE SERVICE MANAGER TO REPLACE THIS DEFECTIVE PART , NOT REPAIR IT AND HE DID SO. OUR SERVICE MANAGER WAS PROACTIVE IN THIS AND I PRAY TO GOD WE NEVER EXPERIENCE THIS TYPE OF SITUATION AGAIN. !
ON 3 SEPARATE OCCASIONS (MOST RECENT ON 9/16/16) POWER TO VEHICLE SIMPLY CUTS OUT - ON TWO OCCASIONS IT HAS OCCURRED AT HIGH SPEEDS ON BUSY INTERSTATE WITH HEAVY TRAFFIC. EXTREME DANGER, AS UNABLE TO TIMELY PULL TO SIDE OF THE ROAD CAUSING TRAFFIC JAMS AND POTENTIAL ACCIDENTS/REAR-ENDS. SELLING DEALER HAS BEEN UNABLE TO RESOLVE OR FIX PROBLEM.
LOST POWER WHILE IN MOTION ON CITY STREET, BEGAN RUNNING ROUGH. 'POWERTRAIN' INDICATOR (WRENCH) LIT ON DASH. LIMPED CAR TO PARKING LOT. CALLED SELLING DEALER. CAR TOWED TO DEALER. DEALER REPLACED AIR INTAKE THROTTLE BODY ON WARRENTY. MILEAGE ON CAR 4052. PRODUCTION DATE ON CAR IS 07DEC15, 3.7L V6 ENGINE.
I WAS DRIVING IN THE CENTER LANE ON THE BROOKLYN QUEENS EXPRESSWAY TRAVELING HOME FROM ASTORIA, QUEENS TO MY HOME IN BROOKLYN. HAVING PASSED THE ATLANTIC AVENUE EXIT AT APPROXIMATELY 3:15 PM AND PRESSING ON THE GAS PEDAL, THE CAR LOST ACCELERATION AND NO MATTER HOW MUCH I PRESSED THE GAS PEDAL THE CAR COULD ONLY GO ABOUT 10 MILES AN HOUR. THE BQE AT THIS POINT HAS NO SHOULDER TO PULL OVER IN. BY SOME SAVING GRACE, I WAS ABLE TO GLIDE OFF AT THE HAMILTON AVENUE EXIT. THE LINCOLN TOW ARRIVED AT APPROXIMATELY 5:30PM. THE DEALERSHIP'S SERVICE CLOSED AT 5:30 SO I WAS TOWED HOME. THE NEXT MORNING, WEDNESDAY, AUGUST 31 I CALLED LINCOLN FOR A TOW TO THE DEALERSHIP (DANA FORD, STATEN ISLAND) THAT LEASED THE CAR TO ME. THE LINCOLN SERVICE MANAGER, ANTHONY FALLACARO, ASSISTED ME. HE EXPLAINED IT WAS THE THROTTLE BODY AND MOTOR WHICH WERE DEFECTIVE AND MANY CONSUMERS HAVE HAD PROBLEMS. MY MILEAGE AT THIS POINT WAS 2307 MILES, QUITE LOW FOR EIGHT MONTHS OF OWNERSHIP. HOWEVER, FORD/LINCOLN HAS NOT ISSUED A RECALL. YET, THEY HAD TO MAKE NECESSARY ADJUSTMENTS TO THE NEW PART BECAUSE INSTALLING THE SAME PART WOULD CONTINUE TO CAUSE PROBLEMS. I CALLED LINCOLN ON WEDNESDAY, AUGUST 31 2016 AND SPOKE TO MELISSA AND FORMALLY LOGGED A COMPLAINT (CAS - 10455614-D7Z7N8). I EXPRESSED THAT THIS SHOULD NOT HAVE HAPPENED TO A NEW CAR, I LOST CONFIDENCE IN DRIVING THIS CAR AND AM STUCK WITH IT FOR THE REMAINDER OF THE LEASE.
2016 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO VEHICLE LEFT HEADLIGHT POINTS/ILLUMINATES IN THE DIRECTION OF ONCOMING TRAFFIC. *SMD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED WHO INSISTED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER AND FAILED TO RESTART. THE ALL WHEEL DRIVE INDICATOR ILLUMINATED. THE CONTACT CALLED FOR ROADSIDE ASSISTANCE, BUT THE VEHICLE RESTARTED BEFORE THEY ARRIVED. THE FAILURE RECURRED ON THE WAY TO THE DEALER, BUT THE VEHICLE RESTARTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO DOCUMENT WHAT HAPPENED. THE FAILURE MILEAGE WAS 4,500.
THE SMELL OF EXHAUST IN THE CAR ,THEY TRIED TO FIX IT 3 TIMES. WITH AC ON AND YOU DOWN SHIFT IT COME OUT OF AC VENTS, THIS PROBLEM EXIST SINCE I BOUGHT CAR. I ASK DEALER TO PUT SENSORS IN CAR TO SEE IF IT EXHAUST , BUT THEY KEEP TRYING THERE METHODS
TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.
I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO ARRIVE. SCARY!!!
SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A DRIVER AIRBAG WARNING. THE THIRD TIME WE GOT THE SERVICE ENGINE SOON LIGHT. EACH TIME I WAS ABLE TO SHUT DOWN THE CAR AND RESTART IT, BUT I DECIDED TO INTERRUPT OUR TRIP AND SEEK HELP AT THE NEAREST LINCOLN DEALER. THIS WAS ON MONDAY, JULY 25. THE DEALER WAS LAFAYETTE IN FAYETTEVILLE, NC, A LINCOLN/FORD DEALERSHIP. [XXX], THE SERVICE ADVISOR, AND [XXX] (LAST NAME ?), THE SERVICE MANAGER I BELIEVE, IMMEDIATELY CAME TO OUR AID. [XXX] DIAGNOSED THE PROBLEM WITH A DIAGNOSTIC TOOL, WHILE [XXX] WORKED US INTO THEIR BUSY SCHEDULE. THE FAILURE WAS THE THROTTLE BODY WHICH [XXX] SAID IS AN ALL TOO COMMON RECENT PROBLEM ON OUR V-6 ENGINE USED IN FORDS AND LINCOLNS. THEIR SERVICE AND PROFESSIONALISM WAS EXTREMELY APPRECIATED AND THEY HAD US BACK ON THE ROAD IN A LITTLE OVER TWO HOURS. I SENT THEM A THANK YOU IN THEIR SURVEY REQUEST. WE MET ANOTHER COUPLE AT THE DEALERSHIP THAT SUFFERED THE SAME PROBLEM, ONLY THEY WERE NOT ABLE TO RESTART IT AND HAD TO BE TOWED OFF I 95 TO THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED
MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WHEN THIS HAPPENED. WE LOVE THIS CAR. THERE SHOULD BE A RECALL ASAP.
IN JULY 2016 I BOUGHT A NEW LINCOLN MKX WITH THE 2.7 ECO ENGINE. FROM DAY ONE I NOTICED FIBERGLASS PARTICLES ON THE REAR GLASS , AFTER 300 MILES IT WAS SO BAD I HAD TO WASH IT EVERY DAY , IT WAS ALSO IN SIDE ALL OVER THE INTERIOR. I HAD IT ON MY FACE AS WELL AS MY FAMILY. I CONTACTED LINCOLN AND THEY DENIED USING FIBERGLASS ON THEIR VEHICLES. LINCOLN TOLD ME TO TAKE IT TO MY DEALER AND I DID AFTER SEVERAL VISITS THEY DISCOVERED IT WAS COMING FROM THE EXHAUST AND CONTACTED LINCOLN . IN THE MEANTIME I STARTED COUGHING AND HAD SEVERE THROAT IRATATION. I STARTED TO CALL LINCOLN CUSTOMER SERVICE BUT AFTER A PERIOD OF TIME WAS TOLD TO STOP CALLING. THE DEALER DID NOT SEEM TO GET ANY WHERE WITH THIS PROBLEM. LINCOLN ADVISED ME TO KEEP THE WINDOWS UP, I REQUESTED A LOANER VEHICLE TILL THE PROBLEM WAS RESOLVED AND WAS TOLD NO BECAUSE THE VEHICLE RAN AND WAS OPERATIONAL THEY COULD NOT DO THIS. AFTER 2800 MILES AND 3 MONTHS OF OWNER SHIP I WAS FORCED TO TRADE IT IN AND TAKE A $18,000.00 DOLLARS LOSS. I WENT TO THE VA HOSPITAL AND WAS TOLD TO STAY AWAY FROM THE MKX AFTER EXAMS BECAUSE FIBERGLASS WILL CAUSE THESE COUGHING AND IRATITAON PROBLEMS, SYMPTOMS I DOCUMENTED THIS ON UTUBE UNDER - [ 2016 LINCOLN MKX PROBLEMS.] BEING A VET AND ON DISABILITY THE LOSS WAS GREAT . I DO FEEL SORRY FOR THE OTHERS THAT ARE EXPERIENCING THIS PROBLEM THIS HAS GOT TO BE THE BIGGEST LOSS I EVER HAD ON AN AUTOMOBILE
VEHICLE RANDOMLY LOSES THROTTLE POWER WHEN DRIVING SLOWLY OR AT HIGHWAY SPEEDS
2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.
LOST ACCELERATION ON THE CAR. CAR MOVED NO MORE THAN 5 MILES PER HOUR. USING THE GAS PEDAL DID NOT MOVE THE CAR. THE VEHICLE WAS IN MOTION ON A CITY STREET. I WAS LATER TOLD BY THE DEALERSHIP THAT THERE IS A PROBLEM WITH THE THROTTLE BODY.
TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WAS A "THROTTLE BODY ISSUE" AND THE PART IS ON BACK ORDER, APPEARS THERE HAVE BEEN NUMEROUS OCCURRENCES W/THIS EXACT SAME PROBLEM, THIS IS A VERY VERY SERIOUS SAFETY CONCERN I WAS FORTUNATE TO BE IN A AREA WHERE TRAFFIC WAS NOT AS HEAVY (STILL ALMOST HIT) BUT IF THIS HAPPENED ON HIGHWAY OR BUSIER INTERSECTION THE OUTCOME MIGHT NOT HAVE BEEN AS FAVORABLE.
THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS AS WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS OTHER THAN THEM JUST MAKING A STATEMENT HOPING WE GO AWAY, WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR CONDITIONER ON MAX. THE CABIN ON CAR FILLS WITH THE GAS FUMES AND MAKES US TIRED AND FATIGUE WHEN DRIVING FOR EXTENDED PERIOD OF TIME. WE PURCHASE A LUXURY SUV AS FORD WOULD HAVE YOU TO BELIEVE BUT IT ACTUALLY MORE LIKE A GAS CHAMBER HAVING TO BREATH THIS SEEMS A LITTLE TOO MUCH. I HOPE THE NHTSA CAN GET FORD TO ACKNOWLEDGE THEY HAVE A PROBLEM AND MAKE THEM TAKE IT SERIOUSLY AND GET RID OF WHAT IS CAUSING THE PROBLEM.
MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY FOUND NOTHING, SENDING ME AWAY ONLY FOR IT TO HAPPEN AGAIN. ALL 5 TIMES THIS HAS HAPPENED, THE VEHICLE WAS IN MOTION ON A CITY STREET, AS I HAVE AVOIDED HIGHWAYS SINCE THE FIRST TIME IT HAPPENED. I'VE DONE EXTENSIVE ONLINE RESEARCH, AND HAVE FOUND HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE.
THE CAR HAS STALLED 6 OR 7 TIMES WHEN ATTEMPTING TO PARK. THE DEALERSHIP SEEMS TO HAVE FIXED THAT PROBLEM. A MORE SERIOUS PROBLEM OCCURRED ON JUNE 7 WHILE WE WERE ON VACATION IN NEW ORLEANS LA. DRIVING DOWN A BUSY STREET, I SLOWED FOR TRAFFIC AND THE ENGINE QUIT. I WAS ABLE TO MOVE TO THE RIGHT AND AVOID AN ACCIDENT. RESTARTED CAR AND CONTINUED DRIVING. AS YOU MAY EXPECT, MY WIFE IS VERY CONCERNED THAT THIS MAY HAPPEN AGAIN AND SHE OR I WILL NOT HAVE TIME TO GET OUT OF THE WAY OF APPROACHING TRAFFIC. MY DAUGHTER DID SOME RESEARCH AND FOUND THIS SITE THAT LISTS MANY SIMILAR COMPLAINTS WITH OTHER FORD> SUGGEST YOU CHECK OUT THE WEBSITE.THIS SHOULD OPEN UP TO THAT QUESTION ABOUT FORD CARS STALLING HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HAVE STALLING AND SIMILAR PROBLEMS BEEN REPORTED FOR THESE CARS? I HAVE AN APPOINTMENT AT THE DEALERSHIP ON 27 JUNE TO HAVE THEM CHECK THE PROBLEM. THIS WILL BE THE THIRD TIME THE DEALERSHIP HAS ATTEMPTED TO SOLVE THESE STALLING PROBLEMS. IF THEY CANNOT CORRECT THE PROBLEM ON THIS ATTEMPT I WILL HAVE TO SEEK RELIEF THROUGH THE FLORIDA LEMON LAW.
1.) FRONT BUMPER COVER DEVELOPED A BULGE (CAME A LOOSE) JUNE 2016 ON RIGHT FRONT SIDE BECAUSE THE BUMPER TABS ARE TOO THIN OR FLIMSY AND WILL NOT HOLD BUMPER COVER UNDERNEATH THE HEADLIGHT ASSEMBLY PROPERLY. THIS IS A MANUFACTURING DEFECT BY THE LINCOLN MOTOR COMPANY AND THEY HAVE FAILED TO REPAIR MY CAR BUMPER FOR ONE WHOLE YEAR. THE CAR DEALERSHIP THEY SENT ME TO CANNOT FIX THIS BUMPER BECAUSE IT IS A MANUFACTURING DEFECT, THEY ACTUALLY MAKE THE BULGE ON BUMPER WORSE. LINCOLN KNOWS THE BUMPER COVER IS DEFECTIVE AND HAS FAILED TO COME UP WITH A FIX THAT WILL LAST. THIS IS POOR WORKMANSHIP BY LINCOLN. CAR WAS STATIONARY IN MY DRIVEWAY. I WANT LINCOLN TO FIX MY CAR PROPERLY OR GIVE ME ANOTHER CAR OF EQUAL VALUE. 2.) BOTH LEFT AND RIGHT FRONT DOOR EXTERIOR BOTTOM BLACK PLASTIC DOOR PANELS WITH CHROME INSERTS HAVE COME LOOSE AND SHAKE WHEN OPENING OR CLOSING DOORS. THIS IS POOR WORKMANSHIP BY LINCOLN. CAR WAS STATIONARY AND IN MY DRIVEWAY.
MAY 19 2016 I EXPERIENCED THE INABILITY TO ACCELERATE. TURNED OFF THE CAR AND RETRIED. I WENT ABOUT A HALF MILE WHEN IT HAPPENED AGAIN. THE SERVICE SAID IT WAS THE THROTTLE BODY. AFTER 27 DAYS I GOT MY CAR BACK.. WHILE LINCOLN WAS HELPFUL, I DO BELIEVE THIS SHOULD BE A RECALL. IF THAT HAD HAPPENED WHEN I WAS PULLING IN TO BUSY FAST TRAFFIC, IT COULD BE DEADLY. I WAS ON SIDE STREET, ALSO ON HIGHWAY PULLING INTO TRAFFIC TURNING LEFT.
LINCOLN 2016 MKX SUV IS ONLY 7 MONTHS OLD AND HAS THE FOLLOWING PROBLEMS: 1. WHERE THE A PILLAR TRIM PANEL AND HEADLINER MEET ON LEFT TOP SIDE, THE A PILLAR TRIM PANEL AND EDGE OF HEADLINER WOULD NOT STAY (PULLING AWAY) UNDER RUBBER WEATHER STRIP ON FRONT LEFT DOOR (5/12/16). CAR WAS STATIONARY. 2. THE RUBBER WEATHER STRIP ON THE FRONT EDGE OF REAR DOOR WAS LOOSE AND WOULD PULL OFF WHEN DOOR WAS OPENED (5/12/16). CAR WAS STATIONARY. 3. THE RIGHT SIDE OF THE FRONT BUMPER COVER PULLED AWAY AT THE TOP WHERE THE BOTTOM OF HEADLIGHT ASSEMBLY AND TOP OF BUMPER COVER MEET (CLIPS,ETC. NOT HOLDING IT SNUG), 6/15/16. CAR WAS PROBABLY STATIONARY. THIS IS TOO MANY PROBLEMS FOR SUV THAT IS ONLY 7 MONTHS OLD. THANKS,
I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.
VEHICLE PURCHASED FEBRUARY 2016. ON MARCH 15, 2016 (1,065 MILES), DRIVING VEHICLE APPROACHING AN INTERSECTION ON A BUSY STREET TO MAKE A LEFT TURN ONTO A MAJOR HIGHWAY ON-RAMP, VEHICLE LOST POWER WHILE IN MOTION AND APPEARED TO ENTER "ACCESSORY MODE". WAS ABLE TO BRING VEHICLE TO STOP (IN THE MIDDLE OF THE INTERSECTION), PUT IT IN PARK AND RESTART THE VEHICLE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. SERVICE DEPARTMENT HAD VEHICLE FOR TWO DAYS AND COULD NOT DIAGNOSE OR REPLICATE THE PROBLEM. GAVE THE VEHICLE BACK TO ME WITHOUT ATTEMPTING ANY REPAIRS. ON MAY 14, 2016 (2,838 MILES), DRIVING AT LOW SPEED ON BACK ROADS, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT COULD NOT REPLICATE THE ISSUE, BUT FOUND A TSB THAT THEY THOUGHT WOULD APPLY TO THE ISSUE. THE TECHNICIANS REPROGRAMMED THE SOFTWARE IN THE POWER CONTROL MODULE AND GAVE THE VEHICLE BACK TO ME. ON JUNE 25, 2016 (3,663 MILES), DRIVING AT LOW SPEED ON A MAIN ROAD, VEHICLE LOST POWER AGAIN WHILE IN MOTION AND ENTERED ACCESSORY MODE. BROUGHT IT IMMEDIATELY TO LINCOLN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT KEPT THE VEHICLE FOR TWO WEEKS TO ATTEMPT TO REPLICATE THE PROBLEM. AFTER SPEAKING WITH LINCOLN CORPORATE ENGINEERS, THE TECHNICIANS REPLACED THE THROTTLE BODY, ASSUMING THAT WAS WHERE THE ISSUE WAS ORIGINATING. LINCOLN REFUSED TO REPLACE THE VEHICLE AND INSISTED THAT THE THROTTLE BODY WAS AT THE BOTTOM OF THE ISSUE. AS OF OCTOBER 28, 2016, THE VEHICLE HAS NOT LOST POWER AGAIN. *TR
SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED TO CHECK THE HEAD LAMP SYSTEM AND "SEE MANUAL ON THE DISPLAY" DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER REPROGRAMMED THE HCM, BUT THE WARNING INDICATOR FLASHED SEVERAL TIMES AGAIN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME FOR FURTHER TESTING AGAIN AND THEY LATER TOLD THE CONTACT TO PICK UP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 365.
THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.
SINCE PURCHASING BRAND NEW IN NOVEMBER 2015, VEHICLE HAS EMITTED STRONG SULPHURIC SMELL IN CABIN WHEN ACCELERATING FROM ANY SPEED OR FROM STATIONARY POSITION.
VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.
THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.
LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.