2010 Lincoln MKZ Air Bags & Restraints Problems

The contact owns a 2010 Lincoln MKZ. The contact stated that while in the car wash the transmission was shifted back to the Driver position when suddenly the vehicle experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a pair of the iron post. During the crash, the front of the vehicle was severely damaged but the airbags did not deploy. The driver sustained a concussion, head laceration, neck, left leg, and right shoulder injuries which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 100,000.

RECEVED A SAFETY RECALL NOTICE LETTER. I NEED A RENTAL CAR OR LOANER CAR FROM DEARERSHIP FOR MY OWN SAFETY WHILE I AWAIT THE REPAIR OF MY DEFECTED DRIVER SIDE AIR BAG. MY VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT.

Takata recall. The contact owns a 2010 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

TAKATA RECALL: THERE IS ONLY ONE LINCOLN DEALER REMAINING IN CENTRAL MASSACHUSETTS AND THEY KEEP TELLING ME THAT THERE ARE NO REPLACEMENT AIRBAGS FOR A 2010 MODEL LINCOLN MKZ SEDAN.WE HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT SINCE JULY 2017 AND I CALL MONTHLY AND KEEP GETTING THE SAME ANSWER. TIME TO ESCALATE THIS TO NHTSA

TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND TURNING LEFT, THE FRONT DRIVER'S SIDE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED VEHICLE WAS A TOTAL LOSS. *JB

TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.

TAKATA RECALL I HAVE BEEN CALLING THE FORD DEALERSHIP AT BILL ALEXANDER YUMA AZ AND THEY SAY DON'T HAVE NOT RECEIVED THE PART. THIS GOING ON MORE THAN 3 MONTHS IT SEEM LIKE THERE IS NO URGE OFF URGENCY PUTTING MY FAMILY IN HARMS WAY THIS VEHICLE IS THE MAIN SOURCE OF TRANSPORTATION NEED TO TAKE MY HUSBAND TO HIS DR APPT AT PHOENIX AZ AND WE DRIVE OVER 200 MILES TO PHOENIX AZ AND RETURNED TO YUMA AZ. I HAVE MORE CHANCES OF BEING IN SOME KIND OF CAR ACCIDENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILLION ST, DANVILLE, IL 61832, 217-442-1840) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAGS NOT REPLACED AS OF TODAY (10/27/2018)

TAKATA RECALL PARTS STILL NOT AVAILABLE, AND NO COMMUNICATION FROM FORD REGARDING THE STATUS OF RECALL.

TAKATA RECALL: FORTUNATELY, MY AUTO HAS NOT YET BEEN IN A SITUATION THAT WOULD CAUSE THE FRONT AIRBAGS TO DEPLOY, HOWEVER, LACK OF ACTION ON THIS AIRBAG RECALL IS CAUSING ME ECONOMIC HARDSHIP. I DESIRE TO OBTAIN A NEW VEHICLE, BUT AM UNABLE TO TRADE IN THE 2010 LINCOLN AS THE DEALER SAID THEY CANNOT SELL A VEHICLE UNDER AN ACTIVE RECALL, AND NO PARTS ARE AVAILABLE TO RECTIFY THE SITUATION. I'VE REQUESTED AN UPDATE FROM THE FORD DEALER IN HUTCHINSON, MN MULTIPLE TIMES, AND HAVE VERY RUDELY BEEN TOLD THERE ARE NO REPLACEMENT PARTS AND TO STOP ASKING. SO, I CAN'T SAFELY DRIVE MY CAR, SELL MY CAR, OR REPAIR IT! THE TRADE IN VALUE HAS DRAMATICALLY DECREASED IN THE YEAR I'VE BEEN TRYING TO GET RID OF THE VEHICLE. THIS TAKES CORPORATE IRRESPONSIBILITY TO A WHOLE NEW LEVEL. WHAT IS TAKING SO LONG, AND WHY IS FORD AND ITS DEALERSHIPS BEING ALLOWED TO BE SO RUDE AND IRRESPONSIBLE?

TAKATA RECALL--I RECEIVED NOTIFICATION OF NHTSA RECALL 16V-384 IN A LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016, WHICH STATED THAT I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE FOR THE REPAIR. IN DECEMBER, 2017 A 2ND LETTER ARRIVED FROM LINCOLN ADVISING ME THAT I SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT ROW PASSENGER SEAT, AND THAT LINCOLN EXPECTED REMEDY PARTS TO BE AVAILABLE IN THE SPRING OF 2018. ON 6/11/18 A 3RD LETTER ARRIVED FROM LINCOLN DATED MAY,2018 ADVISING ME THAT PARTS ARE ANTICIPATED TO BE AVAILABLE DURING THE 2ND AND 3RD QUARTER OF 2018, AND THAT LINCOLN WOULD PAY UP TO $45 PER DAY FOR A RENTAL VEHICLE WHILE WAITING FOR PARTS. HOWEVER, $45 PER DAY WILL NOT COVER THE COST OF RENTING AN EQUIVALENT VEHICLE. A CALL TO LINCOLN INFORMED ME THAT THAT CAR RENTAL ALLOWANCE HAS BEEN INCREASED TO $55 PER DAY (WHICH WILL STILL NOT COVER THE COST OF RENTING AN EQUIVALENT VEHICLE. I LIVE IN SOUTH FLORIDA WHERE THE HOT HUMID CLIMATE PUTS MY CAR AT GREATER RISK. IN THE MORE THAN TWO YEARS SINCE THE FIRST RECALL NOTICE FORD AND LINCOLN HAVE CONTINUED TO BUILD AND SELL NEW VEHICLES (PRESUMABLY WITH SAFE PASSENGER AIR BAGS). IF THEY ARE ABLE TO INSTALL SAFE AIR BAGS IN NEW VEHICLES, THEY SHOULD BE ABLE TO USE THE SAME TECHNOLOGY AND PARTS TO REPAIR MY VEHICLE. ANYTHING NHTSA CAN DO TO EXPEDITE THE REPAIR OF MY VEHICLE WOULD BE GREATLY APPRECIATED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (GOLDEN CIRCLE FORD LINCOLN, INC., 1432 US-45 BYP, JACKSON, TN 38305, 731-554-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE COULD GET A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

I WAS NOTIFIED OF THIS RECALL FOR AIRBAGS AND TOLD TO GET A RENTAL CAR AS MY CAR IS NOT SAFE. MY CAR HAS BEEN SITTING SINCE 6/04/18 (130 DAYS) I AM STUCK DRIVING A FORD FUSION WITH LITTLE TO NO OPTION WHILE I MAKE A PAYMENT ON A CAR THAT I DO NOT GET TO ENJOY. MY CAR IS IN MY DRIVEWAY AND IN THE WAY IT IS SITTING AND NOW WON'T START. I HAVE ASKED THE DEALERSHIP FOR ANY UPDATES AND THEY DO NOT RESPOND, I SENT EMAILS AND THEY ARE IGNORED. WINTER IS COMING AND I WANT MY HEATED SEATS AND AWD. ENOUGH IS ENOUGH,.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MAC HAIK GEORGETOWN, 7201 N. INTERSTATE HWY 35, GEORGETOWN, TX 78628, 542-930-3673) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH HILLS LINCOLN DEALER ((724) 941-1600, 2760 WASHINGTON RD, PITTSBURGH, PA 15241) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE THE SECOND OR THIRD QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL ON THE PASSENGER SIDE AIR BAG. SAFETY RECALL NOTICE 18SO1/NHTSA RECALL 18V046 FROM LILNCOLN MOTOR COMPANY RECEIVED MAY 2018 ADVISING RENTAL VEHICLE AVAILABLE WITH AN ALLOWANCE OF $55. INQUIRIES WITH LINCOLN DEALERSHIPS IN MYRTLE BEACH, NC (BEACH FORD MYRTLE) AND WILMINGTON, NC (CAPITOL FORD LINCOLN) ADVISE RENTALS LIMITED. I AM #50 ON THE WAIT LIST AT BEACH FORD AND #86 ON THE WAIT LIST FOR CAPITAL FORD . THE WAIT LISTS HAVE BEEN STAGNANT FOR MONTHS REGARDING THESE TWO DEALERSHIPS. YOUR ACTION IS NEEDED TO PREVENT PASSENGER INJURY FROM THE PASSENGER AIR BAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STREITER MOTOR CO IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FINDLAY LINCOLN, 310 N. GIBSON RD, HENDERSON, NV 89014) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.