2010 Lincoln MKZ Complaint Log

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVED SAFETY RECALL JULY 2016. CONTACTED DEALER AND WAS TOLD THAT PARTS WERE NOT AVAILABLE AT THAT TIME. DEALER SAID I WOULD BE NOTIFIED BY MAIL WHEN PARTS WERE AVAILABLE. I HAVE RECEIVED NO OTHER CORRESPONDENCE FROM THE DEALER. I WOULD LIKE TO GET THIS TAKEN CARE ASAP. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO WEST LINCOLN MERCURY MAZDA OF SHREWSBURY, MASSACHUSETTS (940 BOSTON TURNPIKE 01545) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN IN POMPANO BEACH, FLORIDA 33064 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS: I PURCHASED MY LINCOLN MKZ TO HAVE A SAFE FAMILY VEHICLE TO TRANSPORT MY 4 MONTH SON TO AND FROM THE HOSPITAL OVER 200 MILES AWAY EVERY DAY! JULY 2016 I RECEIVED NOTICE THAT THERE WERE SAFETY CONCERNS WITH MY VEHICLE AND I WOULD BE CONTACTED WHEN PARTS ARRIVED. THEN IN DECEMBER 2017 I RECEIVED ANOTHER NOTICE SAYING THE SAME INFORMATION BUT ALSO INCLUDED THERE ARE TO BE NO PASSENGERS IN THIS VEHICLE. THIS VEHICLE WAS NO LONGER SERVING A PURPOSE FOR MY FAMILY TO GET TO THE HOSPITAL WITH MY SON. I RECEIVED ANOTHER NOTICE IN JUNE 2018 THAT MY VEHICLE WAS NO LONGER TO BE DRIVEN AND I JUST RECEIVED MY RENTAL CAR ON JULY 10, 2018... THERE IS STILL NO PARTS CURRENTLY BEING DISTRIBUTED IN ORDER TO REPAIR MY CAR. MY VEHICLE HAS SAT, I HAVE HAD TO PAY A MECHANIC TO COME FLUSH IT AND PUT IN NEW BATTERIES ETC TO MAINTAIN IT AFTER NOT BEING DRIVEN. I AM VERY GRATEFUL TO RECEIVE THIS RENTAL CAR NOW HOWEVER, IT HARDLY SEEMS TO MAKE IT BETTER AFTER PAYING ON A CAR FOR TWO YEARS THAT WAS NOT DEEMED SAFE AND FULLY FUNCTIONAL. I KNOW THAT THIS SITUATION HAS CAUSED MANY DISTRAUGHT CUSTOMERS, HOWEVER FOR ME AND MY SON WHO WAS FIGHTING FOR HIS LIFE, THIS SITUATION HAS TRULY BEEN A HARDSHIP. MY SON'S NEEDS UNFORTUNATELY, PUT ME IN A PLACE WHERE I CAN'T JUST "UPGRADE". THE VEHICLE WAS PURCHASED NOVEMBER 2015 WITH 21,300 MILES AND TODAY IT STILL HAS LESS THEN 39,000 MILES DUE TO IT BEING UNFIT. A MOST DEVASTATING CHALLENGE TO MY FAMILY. I HAVE ALL SUPPORTING DOCUMENTS SHOULD ANYONE WISH TO SEE THEM, I AM HAPPY TO PROVIDE IT. AT THIS POINT IT WILL BE HARD TURNING BACK OVER THE RENTAL CAR AS I FINALLY HAVE THE MEANS TO CARE FOR MY SON, GOING BACK TO THE SITTING LINCOLN WILL JUST BRING MORE PROBLEMS. I HOPE SOMEONE CAN UNDERSTAND HOW EMOTIONALLY DAMAGING IT HAS BEEN FOR A FAMILY TO WAIT TWO + YEARS TO DRIVE IN THEIR VEHICLE DURING THE MOST DIFFICULT TIMES IN THEIR LIFE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK ANDERSON FORD (1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024, (816) 630-1700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - RECEIVED INITIAL RECALL NOTICE JUNE 2016. (SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384) CALLED DEALER AND WAS TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. RECEIVED SECOND NOTICE DECEMBER 2017. CALLED DEALER AND WAS AGAIN TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. MAY 2018 RECEIVED THIRD NOTICE WHICH INCLUDED INFORMATION ABOUT CAR RENTAL OPPORTUNITY. WE RESEARCHED OFFER AND DECIDED TO BEGIN PROCESS. FOURTH NOTICE RECEIVED JULY 2018. DEALER MADE APPOINTMENT FOR A RENTAL CAR AND WE BEGAN RENTAL ON AUGUST 7, 2018. OUR LINCOLN IS STORED IN OUR GARAGE SINCE AUGUST 7. MILEAGE AT TIME OF STORAGE 104,480. WE ARE NOW DRIVING OUR FOURTH RENTAL CAR (FIRST THREE WERE NOT ACCEPTABLE) AND HEADING TO OUR SECOND INSPECTION BY THE RENTAL COMPANY OCTOBER 6, 2018. WE CALL THE DEALER ONCE EACH WEEK TO ASCERTAIN WHEN THE PART IS EXPECTED AND ARE TOLD THAT THE PART IS UNIQUE TO OUR CAR AND WE MUST WAIT UNTIL THE MANUFACTURER GETS TO OUR MAKE AND MODEL. FIFTH RECALL NOTICE RECEIVED SEPTEMBER 2018. DEALER: HANSEL FORD LINCOLN, 3075 CORBY AVENUE, SANTA ROSA CA 95407 707.543.7460 CAR RENTAL: ENTERPRISE, 2979 CORBY AVENUE, SANTA ROSA CA 95407 707.579.5664

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER FORD BORDER STORE (LOCATED AT 92 ROUTE OO, JANE, MO 64856, PHONE: 417-726-4650) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED: (GENE MESSER LINCOLN IN LUBBOCK, TX AND PERMIAN FORD LINCOLN IN HUBBS, NM). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I WANT TO PURCHASE A NEW CAR BUT BECAUSE THIS RECALL IS LISTED ON IT FOR SO LONG A PERIOD NOW, NO DEALERSHIP IS WILLING TO OFFER ME ANY AMOUNT CLOSE TO WHAT MY CAR WOULD BE VALUED OTHERWISE AS A TRADE-IN. THERE IS SOMETHING VERY WRONG WITH THE FACT THAT I AM BEING SEVERELY FINANCIALLY PUNISHED BECAUSE OF THIS RECALL. WE ARE TALKING MANY THOUSANDS OF DOLLARS HERE. I VERY MUCH WANT TO KNOW MY LEGAL RIGHTS IN THIS MATTER. I ALSO BELIEVE THAT DEALERS ARE PURPOSELY USING THIS AS A WAY TO PRESSURE POTENTIAL BUYERS LIKE MYSELF INTO DUMPING THEIR VEHICLES BECAUSE THEY FEEL HELPLESS IN THIS SITUATION. I ANXIOUSLY AWAIT A REPLY AND A SOLUTION TO THIS AS SOON AS POSSIBLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FORD OF PORT RICHEY LOCATED AT 10715 US-19, PORT RICHEY, FL 34668; (727) 868-9545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL HAVE BEEN WAITING SINCE THE RECALL WAS ISSUED IN JUNE 2016 TO REPLACE THE AIRBAG, AND STILL THE REPLACEMENT IS NOT AVAILABLE, PUTTING ME IN RISK OF SERIOUS INJURY OR DEATH.

AIRBAG RECALL SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, (650) 763-2400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BLOOMINGTON LINCOLN, 1001 CLOVER DR, BLOOMINGTON, MN 55428) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *TT UPDATED 8/14/18*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY FORD, 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG RECALL

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6350 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AL PACKER FORD LINCOLN, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL . I HAVE BEEN WAITING TWO YEARS NOW AND STILL HAVE NOT GOTTEN ANY REMEDY FOR THE RECALL ON MY VEHICLES AIR BAG .

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE CONTACT SPOKE WITH FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, AZ 85210, 480-719-3090) SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TN 37922) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE TAKATA BANKRUPTCY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN IN HOUSTON, TEXAS 77079 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE SOUTH BAY LINCOLN DEALER AT 310-598-1908 (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (RISER FORD, 4201 CENTRAL AVE, HOT SPRINGS, AK) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED NOTICE OF RECALL ON 05/31/2016 AND HAVE NO FURTHER NOTICE OF WHEN REPAIR WILL BE AVAILABLE. ON INTERNET LINCOLN ONLY SAYS "...YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." IT IS NOW 15 MONTHS SINCE RECALL NOTICE WAS RECEIVED. THESE REPLACEMENTS SHOULD BE REQUIRED TO BE AVAILABLE BEFORE ANY 2018 MODELS ARE FOR SALE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MALOUF FORD OF NORTH BRUNSWICK, 732-951-0400, LOCATED AT 2210 US HWY 1 N BRUNSWICK, NJ 08920) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. PADDED DASHBOARD CONTAINING AIR BAG FAILED BY SPLITTING APART.

TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 03/16/16*LJ *JS

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND IT FELT STIFF CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE CONTACT ALSO MENTIONED THERE WAS A HISSING NOISE EMITTING FROM BEHIND THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A BOTH A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BOTH TIMES THAT THE POWER BRAKE BOOSTER HAD FAILED AND NEEDED TO BE REPLACED. THEY ALSO STATED THAT THE MASTER CYLINDER ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TAKATA RECALL: MY COMPLAINT IS THAT TAKATA AND FORD/LINCOLN ARE NOT TAKING THE RECALL SERIOUSLY. THIS RECALL IS ALMOST 3 YEARS OLD AND I HAVE RECEIVED 2 OR 3 NOTICES THAT BASICALLY SAY "WE'RE WORKING ON IT" OR NOTICES THAT TALK ABOUT THE BANKRUPTCY FILING OF TAKATA. WHY ARE TAKATA AND FORD/LINCOLN NOT BEING HELD RESPONSIBLE FOR THIS SLOW PROCESS? SIGNIFICANT SAFETY ISSUES WITH A NON-URGENT RESPONSE.

INTERIOR DOOR GRAB HANDLE CHROME TRIM FLAKES ON THE REAR EDGE CAUSING CUTS TO FINGERS WHEN PULLING DOOR CLOSED.

ELECTRONIC DOOR LOCK/RELEASE SWITCH FAILED, TRAPPING ME IN DRIVERS SEAT. UNABLE TO EXIT VEHICLE EXCEPT BY CRAWLING OVER CONSOLE. ONCE EXITED FROM VEHICLE, WAS UNABLE TO LOCK AND SECURE VEHICLE. PROBLEM WAS WITH DRIVERS SIDE (MASTER) DOOR LOCK AND RELEASE SYSTEM. OCCURRED WHEN VEHICLE WAS PARKED, ENGINE OFF, AND ATTEMPTING TO EXIT VEHICLE NORMALLY.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 117,000.

TAKATA RECALL

MY CAR IS ON RECALL FOR FAULTY AIR BAG ON PASSENGER SIDE OF CAR. I RECEIVED A LETTER TELLING ME I WOULD BE NOTIFIED OF WHEN AND WHERE TO GO FOR REPLACEMENT. THAT HAS BEEN OVER A YEAR NOW AND I'M STILL WAITING. I WORRY ABOUT THIS PROBLEM EVERY TIME I RIDE IN MY CAR. PLEASE ADVISE---

MY 2010 LINCOLN MKZ CAR WAS STRUCK DIRECTLY ON THE DRIVERS DOOR ON DECEMBER 29, 2014 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER BEING BADLY INJURED. THIS ACCIDENT OCCURRED ON A CITY INTERSECTION WHERE THE OTHER DRIVER RAN A RED LIGHT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I WAS INFORMED BY FRIENDS FOLLOWING OUR VEHICLE THAT THE DRIVER SIDE RED BRAKE LIGHT WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL AT NITE WHEN ALL THE CAR LIGHTS ARE TURNED ON. THIS I BELIEVE IS A SAFETY ISSUE SINCE DRIVERS FOLLOWING OUR VEHICLE WILL NOT BE AWARE WHEN THE VEHICLE ITSELF IS BRAKING. CONTACTED A FORD DEALER WHO INFORMED US THAT THE COST TO CORRECT THIS PROBLEM WOULD BE $534.00 (THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I RESEARCHED WHETHER THIS WAS A RECURRING PROBLEM WITH FORD VEHICLES AND FOUND THAT A TECHNICAL SERVICE BULLETIN DATED 11-11-10 WAS ISSUED AND NHTSA # 10042506 APPLIED.

PASSENGER SIDE SEAT BELT WILL NOT RETRACT TO SECURE POSITION. POSSIBLY DEACTIVATING PASSENGER SIDE AIR BAG.

DRIVER SIDE BRAKE LIGHTS LED LIGHTS ARE OUT ALREADY THE COST 500.00 FOR 500.00 IT SHOULD AT LEAST WORK FOR 10 YEARS. *TR

PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES IN THE PAST 18 MONTHS. THE LED LIGHTS ARE NOT OWNER REPLACEABLE; INSTEAD THE ENTIRE TAILLIGHT MUST BE REPLACED AT A COST TO THE OWNER OF OVER $500. THIS CONFUSES OTHER DRIVERS AND THEN CREATES A SAFETY HAZARD. *TR

AT 56,000 MILES (JUST OVER WARRANTY) A FRIEND NOTICED THAT MY DRIVERS SIDE BRAKE LIGHT WAS NOT WORKING. I HAVE NO IDEA HOW LONG THIS CONDITION EXISTED. BRAKE LIGHTS ARE A SAFETY ITEM AND I NOTE THERE ARE OTHER COMPLAINTS ON THIS SITE REGARDING THE EARLY FAILURE OF THESE LED LIGHTS. FORD WOULD NOT WARRANTY THIS AND WITH A REPLACEMENT COST OF OVER $500.00, THERE IS A REAL DANGER THAT SOME PEOPLE MAY DELAY, OR ELECT TO NOT REPLACE THE LIGHT. THE IMPORTANCE OF FUNCTIONING BRAKE LIGHTS CAN NOT BE OVERSTATED. I ALSO HAVE CONCERNS ABOUT THE LUMINOSITY OF THESE LIGHTS. I'M NOT AT ALL SURE THAT THEY MEET FEDERALLY MANDATED STANDARDS AND THIS SHOULD BE LOOKED AT. *TR

ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.

WAITING FOR RECALL OF DEFECTIVE AIRBAGS SINCE JULY 2014 AIRBAGS ARE NOT AVAILABLE AND HAVE NOT BEEN REPLACED.