There are 10 owner-reported air bags & restraints complaints for the 2004 Lincoln Navigatorin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
SIT RIPET
VEHICLE WAS PARKED IN A PARKING LOT, DRIVER WAS TEXTING. STEERING WHEEL AIRBAG DEPLOYED FOR NO REASON. NO BUMPS, NO ACCIDENTS. UPON CHANGING AIRBAG, FOUND STEERING WHEEL AIRBAG WIRING HAD CHAFED AGAINST THE HORN MOUNT RING, AND GROUNDED OUT, CAUSING THE DEPLOYMENT.
I WAS DRIVING DOWN A COUNTY ROAD WHEN THE SIDE AIRBAGS DEPLOYED WITH NO COLLISION OR FAST BRAKING. I WAS APPROACHING A STOP SIGN AND WAS COASTING AND HAD NOT APPLIED THE BRAKES WHEN IT OCCURRED.
I HAVE A 2004 LINCOLN NAVIGATOR, WHICH I HAVE OWNED SINCE IT WAS NEW. WITH THE RECENT RECALL OF F-SERIES FOR DEFECTIVE AIRBAG CLOCKSPRINGS, I AM CONCERNED THAT MY NAVIGATOR WAS NOT INCLUDED. THE AIRBAG LIGHT CAME ON TWO DAYS AGO, I CYCLED THE IGNITION AND IT WENT OFF. TODAY IT CAME ON AGAIN AND STAYED ON THROUGH MANY ON/OFF CYCLES OF THE VEHICLE. I AM CONCERNED ABOUT INADVERTENT DEPLOYMENT ISSUES FROM A POSSIBLY DEFECTIVE CLOCKSPRING. PLEASE HELP. *TR
WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, THE SIDE AIRBAG CURTAINS IN OUR 2004 LINCOLN NAVIGATOR DEPLOYED FOR NO REASON. WE TOOK THE VEHICLE DIRECTLY TO THE FORD DEALERSHIP AND WAS TOLD THAT THE DIAGNOSTICS RAN ON IT SHOWED THAT WE HAD A COLLISION THAT CAUSED THE AIRBAGS TO DEPLOY. OUR INSURANCE ADJUSTER LOOKED AT THE VEHICLE AND FOUND THAT THERE WAS NO TYPE OF COLLISION TO HAVE CAUSED THE AIRBAGS TO DEPLOY. THE DEALERSHIP INSISTS THAT WE HIT SOMETHING AND CHOOSES NOT TO REPAIR IT. INSTEAD, WE WERE TOLD THAT WE HAD TO PAY FOR IT; $6,000.00. *TR
I BOUGHT MY ONE OWNER CARFAX INCIDENT FREE 2004 LINCOLN NAVIGATOR IN APRIL 2009 , IN MAY 2009 I WAS DRIVING DOWN THE HIGHWAY AND MY SIDE CURTAIN AIRBAGS DEPLOYED ALMOST CAUSING ME TO WRECK MY VEHICLE, THE TRUCK WAS TAKEN TO THE DEALER WHERE PURCHASED , AFTER WAITING OVER A WEEK THE TRUCK WAS RETURNED WITH NO EXPLANATION THE ONLY THING I WAS TOLD WAS THAT IT DID NOT FALL UNDER WARRANTY AND THEY WOULD NOT BE WILLING TO HELP. LEFT WITH NO OPTION, I AM DRIVING THE VEHICLE AS IS, I WAS NOT GIVEN ANY INFORMATION OR WARNINGS. WHILE DRIVING THE VEHICLE AGAIN ON 5/24 THE DRIVERS AIRBAG FIRED BUT DID NOT DEPLOY, AGAIN ALMOST CAUSING AN ACCIDENT. I AM CURRENTLY TAKING THE VEHICLE TO GET THE AIRBAGS TURNED OFF. *TR
WHILE DRIVING MY LINCOLN NAVIGATOR DOWN THE HIGHWAY MY SIDE AIRBAGS DEPLOYED ALMOST CAUSING AN ACCIDENT. I CONTACTED THE DEALER WHERE PURCHASED 2 MONTHS AGO, THEY CAME TO GET THE VEHICLE THAT DAY. AFTER KEEPING MY VEHICLE ABOUT A WEEK THEY CONTACTED ME AND STATED THEY WOULD NOT FIX THE PROBLEM , I RECEIVED THE TRUCK BACK TODAY WITH BOTH AIRBAGS HANGING DOWN AND THE WARNING LIGHT ON, MY HUSBAND AND I WERE TOLD WE ARE ON OUR OWN AND THEY WOULD NOT LOOK INTO THE PROBLEM, I DO NOT KNOW WHAT TO DO ABOUT THE PROBLEM, OR IF THE TRUCK WILL BE SAFE TO DRIVE NOW OR IF THE FRONT AIRBAGS MIGHT DEPLOY. *TR
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SEAT BELTS IN HER VEHICLE WOULD NOT RETRACT PROPERLY. THE FAILURE WAS MORE NOTICEABLE IN THE DRIVER'S SEAT BECAUSE IT WAS USED MORE FREQUENTLY; HOWEVER, THE PASSENGER SIDE SEAT BELT MALFUNCTIONED OCCASIONALLY. THE CONTACT WAS UNSURE IF THE REAR SEAT BELTS MALFUNCTIONED BECAUSE THEY WERE HARDLY USED. SHE DISCOVERED A TECHNICAL SERVICE BULLETIN, WHICH STATED THAT THE MANUFACTURER WOULD CORRECT THE ISSUE IN FUTURE MODELS. IN THE INTERIM, THEY WANTED TO CHARGE THE CONTACT $160 TO PLACE TEFLON TAPE IN THE RETRACTOR. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED OF THE TSB AND TEFLON REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER COULD NOT ASSIST. THE CURRENT MILEAGE WAS 43,066 AND FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 5/7/09 *CN UPDATED 05/08/09.*JB
CAR INVOLVED IN HIGH SPEED CRASH WITH STATIONARY OBJECT PASSENGER AIR BAG DEPLOYED DRIVERS AIR BAG DID NOT 2004 LINCOLN NAVIGATOR REPAIRS EXCEED 24000.00 INCLUDING FRAME WAS A DIRECT HIT DEAD CENTER OF VEHICLE BOTH AIR BAGS SHOULD HAVE GONE OFF. *AK
WHILE DRIVING AT 45-50 MPH VEHICLE HYDROPLANED AND CRASHED DIRECTLY INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DEALER WAS NOTIFIED. *AK
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026