2001 Lincoln Town Car Visibility & Wipers Problems

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/30/15*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 04/07/16.*JB

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS ACTIVATED AND THEN SUDDENLY FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FUSES AND THE WINDSHIELD WIPER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE CONTINUOUSLY ON AND WOULD NOT SHUT OFF. THE CONTACT STATED THAT HE HAD TO SHUT THE VEHICLE OFF AND BACK ON IN ORDER TO STOP THE WIPERS. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS BEGAN TO FUNCTION ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE MOTOR COULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

COMPLETE LOSS OF WIPER FUNCTION WHICH CAUSES LOSS OF VISIBILITY WHILE DRIVING DURING RAIN, SNOW, OR ICE AND INCREASES THE RISK OF A CRASH. *KB

MY COMPLIANT CONCERNS OUR 2001 LINCOLN TOWNCAR CARTIER. ON 14 JUNE 2009, WHILE DRIVING HOME FROM CHURCH, IT STARTED RAINING. I TURNED THE WINDSHIELD WIPERS ON AND THEY WORKED UP TO LEAVING THE RESTAURANT. WHILE DRIVING OFF THE WIPERS WOULD NOT WORK. I FOUND MYSELF DRIVING IN THE RAIN WITHOUT WIPERS. I PURCHASED OUR LINCOLN NEW AND ONLY HAVE 33,200 MILES ON IT NOW. AFTER RESEARCHING THE INTERNET, I FOUND THERE HAD BEEN 1,083,000 RECALLS (01S24) ON 2001'S FOR WINDSHIELD WIPER/WASHER MOTOR. I PRINTED IT OFF AND TOOK IT TO THE DEALER AND EXPLAIN WHAT HAD HAPPEN AND GAVE THEN A COPY OF THE RECALL NOTICE. I CALLED THAT AFTERNOON AND THE SERVICE REP SAID THEY COULDN'T FIND THE PROBLEM AND NEED TO KEEP IT OVERNIGHT. I AGREED. I RECEIVED A CALL JUNE 23RD AND WAS TOLD THEY FOUND THE PROBLEM AND IT WOULD COST ME $538.00 TO FIX. I ASKED WHY WASN'T IT COVERED UNDER THE RECALL AND HE TOLD ME THAT MY VIN WAS NOT LISTED AND THEREFORE IT WAS NOT COVERED AND THERE WAS NOTHING THEY COULD DO ABOUT IT. I DENIED THEM THE RIGHT TO FIX IT AT THAT COST AND TOOK IT TO MY PERSONAL MECHANIC. I CALLED THE FORD CUSTOMER RELATIONS DEPARTMENT AND TALKED WITH TWO INDIVIDUALS BEFORE RECEIVING A CALL FROM GUY WHO IS THERE SUPERVISOR. I EXPLAINED TO GUY MY FRUSTRATION AND DISSATISFACTION. HE EXPLAINED THAT ALL RECALLS ARE BASED ON INVESTIGATIONS AND IDENTIFIED WITH VIN OF THE VEHICLES. MY VIN WAS NOT LISTED AND THEREFORE THERE WAS NOTHING THEY COULD DO. THERE WERE 1,083,000 RECALLS FOR THIS PROBLEM. ALL VEHICLES WITH VIN MADE FROM FEB 15 THROUGH JULY 2000 WERE INCLUDED AND THE PLANT WHERE MY VEHICLE WAS MADE WAS ON THE LIST BUT THE MANUFACTURE DATES THAT WERE INCLUDED FOR THAT PLANT WAS FEB 15 THRU JULY 2000. MY VEHICLE WAS MADE AT WIXOM PLANT BUT IT WAS MADE SEPTEMBER 2000. I'M HAD THE SAME PROBLEM, MY CAR WAS MADE AT ONE OF THE SAME PLANTS BUT TWO MONTHS LATER. WHERE IS THE LOGIC? I COULD OF HAD AN ACCIDENT THAT COULD HAVE CAUSED THE LIFE OF SOMEONE BECAUSE OF THIS DEFAULT. WHERE IS THE LOGIC? *TR

TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT HER WINDSHIELD WIPERS FAILED AND COULD NOT BE REACTIVATED. SHE HEARD A LOUD NOISE COMING FROM THE WINDSHIELD WIPER MOTOR, WHICH INDICATED THAT THE WIPER MOTOR WAS FAILING. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE WIPER MOTOR THAT RELATED TO HER VIN; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 65,980 AND CURRENT MILEAGE IS 66,000. UPDATED 03/17/09. *LJ THE CONSUMER WAS INFORMED THERE WAS NO RECALLS THAT APPLIED TO HER VEHICLE. HOWEVER, THE CONSUMER DISCOVERED A RECALL, THAT DESCRIBED THE PROBLEM SHE EXPERIENCED. RECALL# 01V258000. UPDATED 03/18/09. *JB

TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE FAILURE MILEAGE WAS 82,800 AND CURRENT MILEAGE WAS 83,000.

TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE IS A RECALL # 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR). THE MANUFACTURER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL. THE CONTACT STATED THAT HER VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL AND FEELS THAT HER VEHICLE SHOULD BE INCLUDED. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 06/08/07 *TR

CERTAIN 2001 LINCOLN TOWN CARS HAVE BEEN RECALLED FOR THE FOLLOWING FAILURES, AMONG OTHERS (1) WINDSHIELD WIPER MOTOR FAILURE, AND (2) SEAT BELT FAILURE TO LATCH. I CONTACTED FORD MOTORS BUT THEY TOLD ME MY CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH I WAS EXPERIENCING THE SAME IDENTICAL PROBLEMS THESE TWO RECALLS WERE ISSUED FOR. MY WIPER MOTOR HAS FAILED AND THE FRONT PASSENGER SEAT BELT WILL NOT LOCK. *TR

REFLECTION OF DEFROSTER RAIL ON FRONT WINDSHIELD IS MAKING IT DIFFICULT FOR CONSUMER TO SEE WHILE DRIVING, AND COULD CAUSE AND ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED. REFLECTION WILL OCCUR ON ERRATIC BASIS BECAUSE OF THE SUN AND THE SHADE (NO PROBLEM AT NIGHT) *AK *SCC

SEVERE REFLECTION FROM DASHBOARD ON WINDSHIELD. PROBLEM HAS ALMOST CAUSED A VEHICLE CRASH DUE TO POOR VISIBILITY AND BLIND SPOT. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE DONE ABOUT THIS SITUATION.*AKCONSUMER STATES AUTOMOBILE IS DANGEROUS WHILE OPERATING DURING DAY LIGHT DUE TO GLARE.*JB