2017 Maserati Levante Complaint Log

Well i drove off lot and dealer didnt put Gas in the Car so half mile at stop light slowing down and when coming to full stop .Then seemed rpm went up a little then just Died.Put in park and restarted. So turning right to get in gas station the Kick Panel Falls on my feet and leg !! WTF . They already said back up camera was not working and told they would fix ,No problem i thought .But i new i had 110 home but i do Auto Recovery work for the State so i drove car to there Garage and had officer pull Data on car with 14,515 miles on 2017 Maserati Levante .So then i drove it home and parked it and went on Vacation 2 week . Came home and now it wont even start . Saying service Shifter No Bus Every light on dash flickering and on .Then looking at tires really close only on front tires of Pirelli brand all the way around by steel belt its a eight of inch gap all the way around both tires . TIres have lots of meat and no uneven wear .I really cant believe they were holding air .Must be tire Defect i think .Have pictures of all this Crazy exsperance .And ex Warranty .Im geting Towed Back to Dealer .Have not got Data that was pull yet .But wanted to cover my self from blaming me by having state police see when last time computer was accsessed0

I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle safety exists in model year 2017 Maserati Levante S vehicles and Levante vehicles. Maserati S.p.A. and MNA have determined that the above described vehicles were manufactured with an engine software issue. Specifically, if the vehicle is being operated at speeds of approximately 2 miles per hour (low engine RPM), which can be encountered during heavy stop and go (bumper to bumper) traffic conditions, the transmission may shift into neutral or possibly have an engine shut down condition, thereby increasing the risk of a vehicle crash.” This quote is from your own website, yet I can’t get any remedies from Maserati. This needs to be known that all affected cars were not recalled. THIS HAS BEEN AN ONGOING PROBLEM SINCE IVE OWNED THE CAR. IT STILL HAPPENS TODAY. I’ve nearly been Tboned in traffic because my car switched to neutral. Help. I feel like this is falling on deaf ears. Several of these cars are now coming up for sale on the used car market and people need to know that these cars are dangerous.

The contact owns a 2017 Maserati Levante. The contact stated while driving the arrived at a stop sign, the vehicle parking brake would engage randomly. The contact was unsure if any warning lights had been illuminated. The contact mentioned that the failure almost caused her vehicle to be rear-ended during ongoing traffic. The vehicle was taken to the dealer where the dealer did not provide a clear understanding of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though I have experienced it for the 2 years that I have owned the vehicle and it has been reported to the used dealership that I purchased it from. There is no longer a Maserati dealer or service center in Alaska. I have been in touch with other owners here in Alaska that have experienced the same issue.

on or around 12 october, my levante 2017 with 85 k mileage, started showing check engine light. i called the dealership the next day. the car stalled on the highway 3-5 times before i got to the dealership. i was told that the engine is dead and the car is NOT drivable anymore. This is a safety issue. stalling on a major highway can be dangerous. There are 3-4 other cases (online searching) whose same levante 2017 model had the same issue at very low mileages. The engine on that model is faulty and maserati of north america should be held accountable and recall so that it does not become a serious issues with other drivers still on the road. I now have to pay 38k to replace the engine being ordered from Italy. Maserati of north América will not help me with this. They should recall this model to check the defect in their twin turbo engine.

I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.

Stop during mid high way had to restart multiple times

My 2017 Maserati Levante when it comes to slowing down or stopping it hops in to neutral without any warning

I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD

At slow speeds or when stopped vehicle shifts from drive into neutral by itself. Transmission May Shift into Neutral If the transmission unexpectedly shifts to neutral, or the engine shuts down, there is an increased risk of a crash. The contact stated that the issues still persist today and have almost caused two accidents.

While driving my 2017 maserati levante going less than 20mph I notice the road was bumpy and tried to slow down and the brakes didn't respond. It felt like I was losing control of the car I continue to pump the brakes and it made this loud sound and then car skid to a stop. Thank god no car or person was in front of me. I have experienced this twice the first time it wasn't this bad just seem like the brakes weren't responding when I press the pedal. I just purchased vehicle feb 15 2022 and its now march 25 2022 from a certified dealer that car pass all inspections. There were no warning lights on during this scary incident or after.

When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.

I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?

TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

BOUGHT THE 2017 LEVANTE IN JUNE 2017 AND SINCE SEPTEMBER 2017, HAVE EXPERIENCE MULTIPLE OCCURRENCES OF THE VEHICLE "POPPING" INTO NEUTRAL WHILE EITHER IN DRIVE OR REVERSE AT DIFFERENT SPEEDS. OUR LOCAL DEALERSHIP/SERVICE MANAGER IS AWARE AND HAS ON RECORD, THEY'VE EXPERIENCE THE ISSUE FIRST HAND. AT SOME POINT IN EARLY DECEMBER 2017, LOCAL SERVICE MANAGER WAS TOLD BY MASERATI NA, A FIX WOULD BE AVAILABLE BY END OF 2017. IT IS NOW APRIL 2018 AND MASERATI NA HAS NO TIME-TABLE FOR A "FIX". YOU ALL CAN IMAGINE HOW DANGEROUS THIS CAN BE. WE'VE ALSO HAVE MULTIPLE OTHER ISSUES WITH OUR UNIT AND HAS BEEN IN AND OUT OF SERVICE, WEEKS AT A TIME SINCE SEPTEMBER 2017. MASERATI NA HAS GIVEN ME THE RUN-AROUND ON THE "FIX", I DON'T BELIEVE THEY HAVE A "FIX" AS WELL AS WORKING WITH US TO EITHER BUY-BACK AND/OR REPLACE OUR UNIT.