NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Maserati Quattroporte. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Maserati has had several complaints of the leather dashboard seperating from the dashboard which becomes a visibility issue while driving it the leather flops up high enough and front of the windshield. They need to issue a recall on these dashboards. And they won't help you if your car is out of warranty.
The contact owns a 2021 Maserati Quattroporte. The contact stated that while she was sitting in the rear passenger seat with the seat belt latched it was strangling her as the seat belt was located right behind her shoulder. The purchasing dealer in Dallas, Texas was contacted and made aware of the failure but informed the contact to contact a local New York dealer. The dealer Gold Coast Maserati (732 Northern Blvd, Great Neck, NY 11021) was made aware of the failure but informed the contact that there were no adjustments to the seat belt. The contact also contacted several other dealers whom informed her that the rear seat belts could not be adjusted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 650.
The back seat - seat belt strangles the neck ( my husband tried it & it was the sane) & if in accident the seat belt will break the neck or cause death & there is no way to adjust even when var was not moving the seat belt left marks on my neck - when traveling at 40 miles per hour it was excruciatingly painful - this is a major safety problem since wearing a seatbelt is totally necessary - dealer is unresponsive. There are other safety issues with this car & I just learned there is no crash test data
Data synced from NHTSA on May 4, 2026