There are 4 owner-reported suspension complaints for the 2015 Mazda CX-5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Right swing arm/ball joint broke off doing a u turn. Vehicle has been maintained and garage kept.
Rear Shock broke away from vehicle chassis. SAFETY Issue Mazda Technical Service Bulletin 02-016/18 " ....breakage can occur. ......the material and the shape of the bracket has been modified" THIS IS A DEFECTIVE PART $675 to replace two DEFECTIVE shocks
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING AT A SLOW RATE OF SPEED, A LOUD ABNORMAL RATTLING NOISE COULD BE HEARD UNDER THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT A SQUEAKING NOISE WAS CAUSED BY A DAMAGED BOLT BY THE WINDSHIELD. THE VEHICLE WAS REPAIRED, BUT THE NOISE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A STRUT REPLACEMENT DUE TO A LOST BOLT. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 16V203000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 48,000.
AFTER MAKING A RIGHT HAND TURN, THERE WAS A SUDDEN LOUD NOISE. THE CAR THEN CAME TO A SUDDEN STOP ON IT'S OWN. UPON INSPECTION, THE LOWER CONTROL ARM BALL JOINT AND AXLE DETACHED FROM THE FRONT PASSENGER TIRE WHILE THE CAR WAS IN MOTION.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026