2018 Mazda CX-5 Complaint Log

12/26/2018 VEHICLE HAS 1500 MILES ON IT. DRY CLEAN PAVEMENT, 39 DEGREES F, AT NIGHT. SLOW SPEED, 15MPH, NORMAL BRAKING IN CONGESTED HIGHWAY TRAFFIC, GOING STRAIGHT, ANTI LOCK BRAKE SYSTEM ACTIVATED AND VEHICLE AUTOMATICALLY BRAKED VERY HARD, VEHICLE BEHIND STRUCK OUR CAR FROM BEHIND BECAUSE THEY DID NOT ANTICIPATE A VERY HARD BRAKE, CONDITIONS DID NOT CALL FOR A HARD BRAKE. DASH WARNING LIGHTS CAME ON INDICATING "FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION" AND "FRONT CAMERA SENSOR SYSTEM MALFUNCTION". ONLY DAMAGE WAS TO REAR OF VEHICLE, NO INJURIES. VERY DANGEROUS MALFUNCTION. WILL BE BRINGING TO DEALERSHIP TODAY , 12/27/2018. STATE TROOPERS AT SCENE AND REPORT FILED, NOT YET ON HAND FOR SUBMISSION. TWO PHOTOS TAKEN MINUTES AFTER THE ACCIDENT OF DASH ATTACHED.

WINDOWS KEEP FREEZING SHUT. NEVER HAVE OWNED A VEHICLE THAT HAS HAD THIS ISSUE. THIS IS NOT ONLY AN INCONVENIENCE TRYING TO SWIPE A RFID CARD TO GET INTO A SECURE PARKING FACILITY BUT A MAJOR SAFETY ISSUE SHOULD THERE BE AN EMERGENCY THAT REQUIRES THE WINDOW TO BE ROLLED DOWN (I.E. TO ESCAPE SINKING CAR, MAKE CONTACT WITH LEO, ETC). THE VEHICLE HAS BEEN BROUGHT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. ITS BEEN HAPPENING SINCE THE VEHICLE WAS NEW.

SUDDEN WINDSHIELD CRACKING 11-14-2018 OUR 2018 CX5 HAS 7500 MILES AND DRIVING AT NIGHT WITH VERY LITTLE TRAFFIC ON THE FREEWAY IN SOUTHERN CALIFORNIA THE WINDSHIELD JUST CRACKED FROM THE CENTER DOWN APPROX. 5 INCHES , THERE IS NO SIGN THAT IT WAS HIT BY A STONE OR ROCK . I HAVE OWNED A 2015 MAZDA CX5 AND THE SAME PROBLEM HAPPENED WITH THAT VEHICLE. I HAVE BEEN FOLLOWING MAZDA FORUMS AND FINDING OUT THERE ARE MANY PEOPLE THROUGHOUT THE COUNTRY EXPERIENCING THIS SAME ISSUE . THERE IS NO BULLET HOLE TYPE MARK TO INDICATE A STONE OR ROCK HIT WINDSHIELD

VEHICLE WENT INTO LIMP MODE WHILE PASSING ON TWO LANE ROAD. CAUSE WAS DETERMINED TO BE WRONG LOGIC IN PCM FOR CYLINDER DEACTIVATION. THIS WORNG LOGIC CAUSED LOW OIL PRESSURE IN THE LIFTER DURING DEACTIVATION WHICH IN TURN CAUSED THE ROCKER ARM TO BECOME DISLODGED RENDERING THE ASSOCIATED VALVE INOPERABLE. THERE IS NO INDICATION TO THE DRIVER OF IF OR WHEN THIS HAPPENS. THE DRIVER IS THEN DRIVING THE CAR IN A VERY DANGEROUS STATE. THE PROBLEM ARISES WHEN THE THE RPMS BECOME ELEVATED TO AROUND 5000 RPMS AND ABOVE. AT THIS POINT THE COMPUTER SENSES TROUBLE WITH THAT CYLINDER DUE TO THE AIR FUEL RATIO NOT BEING CORRECT AND THROWS THE ENGINE INTO LIMP MODE. CREATING A VERY DANGEROUS SITUATION IF YOU ARE TRYING TO PASS OR AVOID SOMETHING WHERE YOU NEED THE ACCLERATION. EXTREMELY DANGEROUS!! WHEN I TOOK MY VEHICLE INTO MY DEALERSHIP THEY DISCOVERED THE MISFIRE ON CYLINDER #4 AND MAZDA HAD THEM REMOVE THE VALVE COVER AND INSPECT. UPON INSPECTION THEY FOUND A ROCKER ARM HAD FALLEN OFF . ACCORDING TO MAZDA MY CAR WAS THE 19TH THAT THEY HAD SEEN WITH THIS PROBLEM. MY CAR WAS IN THE SHOP IN OCT. OF 2018. BY THE TIME MY CAR WAS OUT OF THE SHOP THAT NUMBER HAD INCREASED TO 26. MAZDA SAID THE SOURCE OF THE PROBLEM WAS THE WRONG PCM PROGRAMING. THEY STATED THEY HAVE 2 SUPPLIERS OF PCMS AND ONE OF THEIR SUPPLIERS WAS USING THE WRONG PROGRAM. TO FIX MY CAR THEY REPLACED THE ENGINE AND REFLASHED THE PCM TO THE CORRECT PROGRAM. I ASKED THE DEALERSHIP IF THEY WERE GOING TO REFLASH ALL OF THE VEHICLES ON THEIR LOT THAT HAVE THIS ENGINE AND THEY SAID THEY DID NOT HAVE PERMISSION FROM MAZDA TO DO THIS. I FEEL THEY SHOULD HAVE DONE THAT BECAUSE MAZDA ADMITTEDLY DOES NOT KNOW WHICH CARS HAVE THE WRONG PROGRAM AND A SIMPLE REFLASH OF ALL NEW VEHICLS WOULD FIX THIS SITUATION. THE NUMBER OF THESE BAD VEHICLES IS INCREASNG AND MANY PEPLE COULD BE IN DANGER. MAZDA SHOULD RECALL ASAP

NEW CAR WITH 500 MILES. PARKED CAR IN A PARKING LOT AND THE NEXT MORNING THERE WAS A CHIP AND CRACK ABOUT 6 INCHES LONG ON THE WINDSHIELD. DID SOMETHING HIT IT LIKE A ROCK? MAYBE, BUT THE WINDSHIELD SEEMS TO CRACK EASIER THAN NORMAL BASED ON ALL THE COMPLAINTS ONLINE.

Mazda USA - There’s been over 5 failures of my AC since before the car even hit a 5,000 mile mark. Mazda North America has a D- rating w/the Better Business Bureau & it shows! My complaints have gone one deaf ears and there’s a HUGE lack of accountability. https://youtu.be/83lV-29xz8s

ATTEMPT TO STOP AT LIGHT. BRAKES WERE ENGAGED FULLY ENGINE KEPT REVVING UP. CAR KEPT GOING FORWARD. IN MOTION IN CITY STREET. STRAIGHT AND BRAKING. CAR HAS 496 MILES.

I HAVE THE $595 EXTRA RED SOUL CRYSTAL METALLIC PAINT. THERE A RE MANY CHIPS FORMING, MOSTLY ON THE HOOD. THESE ARE NOT FROM ROCKS, OR ANY OTHER DEBRIS. THEY STARTED FORMING A COUPLE MONTHS AFTER I BOUGHT IT IN JUNE 2018. LOOKING AT THE CHIPS IN THE RED PAINT, IT APPEARS THAT THE RED PAINT IS VERY, VERY THIN. ALMOST LIKE IT WAS ONE COAT. MY MAZDA DEALERSHIP DID NOT OFFER ANY HELP OTHER THAN GIVING ME THE RED TOUCH-UP PAINT PEN, WHICH ACTUALLY IS TERRIBLE AND THE RED PAINT IN THE TOUCH-UP PEN DOES NOT EVEN MATCH. FAULTY PAINT/PAINTING JOB? AND, IT SHOULD BE COVERED UNDER WARRANTY, AS IT WAS AN EXTRA $595 OPTION!

THE VEHICLE WANTS TO KEEP GOING WHEN THE BRAKES ARE APPLIED. WHEN AT A STOP LIGHT, YOU MUST KEEP YOU FOOT FIRMLY ON THE BRAKE AS THE CAR WANTS TO LURCH FORWARD. WHEN YOU SLOW DOWN WHILE DRIVING, THE CAR ACTS LIKE THE TURBO IS KICKING IN AND WANTS TO LURCH FORWARD. VERY DANGEROUS. I THOUGHT IT WAS THE ENGINE, BUT SOMEONE TOLD ME IT IS THE TRANSMISSION.

1550 MILES ON MY MAZDA CX 5. AFTER PICKING MY CAR UP FROM MARIN MAZDA FROM SUPPOSEDLY BEING REPAIRED I AM DRIVING HOME WHEN THE SAME RESISTANCE PROBLEM I TOOK IT IN FOR HAPPENS AGAIN. FEELS LIKE I AM TOWING A VERY LARGE TRACTOR ALL THE WAY HOME. I LOOK UNDER THE CAR WHEN I GET THERE AND NOTICE THAT THE BALL JOINTS, TIE ROD ENDS, SOME OF MY BRAKE PARTS AND MANY OTHER PARTS ARE RUSTED. THIS IS VERY CONCERNING TO ME BECAUSE MARIN MAZDA TOLD ME THEY TOOK MY BRAKES APART, CLEANED THEM BECAUSE THERE WAS A PIECE OF DIRT IN THERE. DIRT SHOULD NOT BE ABLE TO GET IN THE BRAKES. ALSO THIS MEANS THAT THEY SAW THE RUSTED PARTS ON THE BRAKES AND SUSPENSION AND SAID NOTHING TO ME, DID NOTHING TO FIX THEM AND SENT ME ON MY WAY TELLING ME THIS CAR IS SAFE TO DRIVE. I STARTED DOING SOME RESEARCH ON MAZDA'S VEHICLES AND FOUND OUT THAT THEY HAVE PREVIOUSLY HAD TO RECALL HUNDREDS OF THOUSANDS OF THEIR VEHICLES DUE TO THEM BEING UNSAFE TO DRIVE DUE TO RUSTED SUSPENSION AND OTHER RUST ISSUES. MARIN MAZDA KNOWING SET ME AWAY WITH RUSTED SUSPENSION PARTS, BRAKE PARTS AND TOLD ME THIS CAR IS SAFE TO DRIVE. IGNORING MY COMPLAINTS ABOUT HOW THE CAR IS NOT OPERATING RIGHT. AFTER SEEING THE RUST AND TAKING MY CAR BACK TO THE DEALER MARIN MAZDA, ONE MORE TIME AND THEM REPAIRING NOTHING, I CONTACTED MAZDA NORTH AMERICAN OPERATIONS. INFORMING THEM OF THE ISSUES THAT I HAVE BEEN HAVING MY CAR WAS ALSO DAMAGED WHILE IT WAS AT MARIN MAZDA FOR REPAIRS THIS LAST TIME. THERE WAS STILL WHITE GRIT FROM THEIR STUCCO WALL,FROM WHERE ONLY THEIR SERVICE TECHS CAN DRIVE THE CARS, EMBEDDED IN MY BUMPER/ PAINT. MAZDA CORPORATE HAS DONE NOTHING ABOUT MY CAR NOT BEING REPAIRED EVEN THOU MY COMPLAINTS WERE DUPLICATED BY THE SERVICE TECH NOR ABOUT THE DAMAGE TO MY CAR THAT WAS PROVEN TO HAVE HAPPENED AT THEIR SHOP AND CONFIRMED BY THE SERVICE MANAGER. I TOLD MAZDA CORPS REPRESENTATIVE DAVE ABOUT THE RUST AS WELL.

ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE FAILURE SET, IT WAS VERY WARM OUT SO I BELIEVED THIS WAS DUE TO AN OVERHEAT. THE SECOND TIME THE FAILURE SET THE TEMPERATURE WAS IN A NORMAL RANGE SO MY HYPOTHESIS IS WRONG. NO UNUSUAL SITUATION IS OCCURRING AT STARTUP EXCEPT THE FAILURE. HAVE NOT TAKEN TO THE DEALER YET.

MY PAINT HAS BEEN CHIPPING ON THIS VEHICLE THEY REPAINTED THE HOOD BUT THE CAR IS STILL EXPERIENCING AN EXCESSIVE AMOUNT OF CHIPS I HAVE COMPLAINED TO NO AVAIL HOWEVER THERE ARE SEVERAL ARTICLES THAT THIS SOUL RED COLOR IS DEFECTIVE AND I WAS ALSO TOLD THAT BY THE GENERAL MANAGER AT FLOW MAZDA IN FAYETTEVILLE NC MY CAR DOES NOT HAVE 26000 MILES AND WAS STORED IN A GARAGE

TAKATA RECALL. I PURCHASED A BRAND NEW MAZDA CX-5 SPORT FROM A MAZDA DEALERSHIP ON 6/4/2018. ON 7/31/ 2018 THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALERSHIP WITH ONLY 2,357 ON THE ODOMETER. MY CX-5 WAS IN THE SHOP FROM 7/31/ 2018 UNTIL 8/10/ 2018, DURING THE FIRST CAR REPAIR ATTEMPT, HERITAGE MAZDA TOWSON REPLACED THE OIL PUMP STRAINER, DURING THE SECOND REPAIR ATTEMPT, THE DEALERSHIP REPLACED THE OIL PRESSURE SWITCH. ON 10/10/2018, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS TRAVELING TO VIRGINIA BEACH. SO, I TOOK MY CAR TO THE MAZDA DEALERSHIP THERE IN VIRGINIA BEACH TO HAVE MY CAR SERVICED. THE VERY NEXT DAY, I WAS INFORMED BY THE SERVICE CONSULTANT THAT MY MAZDA CX-5 HAD A DEFECTIVE OIL PRESSURE SWITCH AND THAT A REPLACEMENT PART HAD BEEN ORDERED. ON 10/12/2018, WHEN I RETURNED TO THE MAZDA DEALERSHIP, I WAS INFORMED BY THE SERVICE MANAGER, THAT MY MAZDA CX-5 NEEDED A REPLACEMENT ENGINE WITH ONLY 5,796 MILES ON THE ODOMETER. MY CAR HAS BEEN OUT OF SERVICE FOR 32 DAYS COLLECTIVELY.

CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED

1509 MILES ON MY NEW MAZDA CX 5 PURCHASED AT MARIN MAZDA IN SAN RAFAEL CA. ON MAY 22, 2018 THIS VEHICLE KEEPS HAVING SOME KIND OF WHAT FEELS LIKE A WHEEL RESISTANCE ISSUE. NOT SURE IF IT IS SOMETHING HAPPENING IN THE DRIVE TRAIN OR TRANSMISSION. ALSO NOT SURE IF IT HAS ANYTHING TO DO WITH THE WAY THE VEHICLE STARTS EVERYDAY - THIS CAR OVER REVS ITSELF WHEN STARTED FIRST THING TICKING VERY LOUDLY, RATTLING , PINGING ALL KINDS OF DIFFERENT NOISES. IT IS TICKING SO LOUDLY BECAUSE IT IS OVER REVVING ITSELF AND THERE IS NO OIL THROUGHOUT THE ENGINE YET. EVEN AFTER IT STOPS OVER REVVING AFTER A FEW MINUTES THE CAR CONTINUES TO HAVE EXCESSIVE ENGINE NOISE THE SERVICE ADVISOR AT MARIN MAZDA INSISTS THAT THIS IS NORMAL FOR MAZDA'S TO SOUND LIKE THIS & IS OK. I DON'T BELIEVE HIM. THIS KIND OF START UP EVERYDAY IS GOING TO CAUSE PROBLEMS IN THIS ENGINE QUICKLY AND PREMATURE FAILURE OF THIS CARS ENGINE. MAZDA DEALERS ARE CONCEALING SOME DEFECT THAT IS CAUSING THIS CAR TO START LIKE THIS. THIS IS SOMETHING THAT SHOULD HAVE BEEN DISCLOSED TO THE CUSTOMERS BEFORE THEY SELL THIS CAR. BECAUSE IT DID NOT SOUND LIKE THIS WHEN I TEST DROVE IT. THAT IS BECAUSE THEY TAKE YOU INSIDE WHILE THE CAR IS WARMED UP SO YOU CAN'T HEAR IT. THAT IS CONCEALING THIS MAJOR ISSUE FROM THE CONSUMER. THIS IS MAZDA'S STANDARDS OF DOING BUSINESS. CONCEALING KNOWN DEFECTS OF THEIR VEHICLES THEN WHEN A CUSTOMER BRINGS THE VEHICLE IN FOR REPAIR THEY TELL THEM IT IS OPERATING AS IT WAS INTENDED TO BY THE MANUFACTURE. IF THIS IS CORRECT THEN THESE THINGS SHOULD HAVE BEEN PRINTED ON THE WINDOW STICKER ON THE CAR NOT CONCEALED AND NOT MENTIONED TO THE CUSTOMERS. THIS IS VERY DECEPTIVE FOR MAZDA, IT'S DEALERS AND REPRESENTATIVES TO HIDE AND LIE ABOUT THE MERCHANTABILITY CONDITION OF THIS VEHICLE. BECAUSE NOBODY WANTS TO BUY A BRAND NEW CAR THAT SOUNDS LIKE A RATTLE TRAP GHETTO SLED WHEN IT IS STARTED EVERYDAY.

JUNE 4 2018 MY BRAND NEW 2018 MAZDA CX 5 THAT I BOUGHT FROM MARIN MAZDA IN SAN RAFAEL CA DRIVING ON FREEWAY AT APPROXIMATELY 68 MPH MY CAR SUDDENLY IS SLOWING DOWN- LIKE SELF BRAKING ON ITS OWN- I WAS NOT BRAKING- THIS WAS HAPPING WHILE I WAS ACCELERATING -IT FELT LIKE I WAS TOWING A LARGE TRACTOR - THIS RESISTANCE KEEPS RECURRING CAUSING SAFETY CONCERN AS WELL AS BAD GAS MILEAGE- WHILE THIS ISSUE IS HAPPENING I GET BETWEEN 15 -17 MILES PER GAL. - TOOK PICTURES OF FUEL MONITORING SYSTEM. HAVING TO MAKE MY WAY TO THE NEAREST EXIT WITH CARS HONKING AT ME WAS DANGEROUS. CAR HAD 350 MILES ON IT. TOOK CAR BACK TO MARIN MAZDA A COUPLE DAYS LATER FOR THIS ISSUE AND BECAUSE IT IS VERY LOUD WITH EXCESSIVE ENGINE NOISE WHEN STARTED EVERYDAY. VERY CONCERNING AS TO IT BEING A NEW CAR. DEALER SAID THAT'S JUST HOW MAZDA'S SOUND IT'S OK WE DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY. YOUR CAR IS FINE. THE WHEEL RESISTANCE YOU ARE FEELING IS PROBABLY BECAUSE THEY SPRAY STUFF ON THE CAR TO PREVENT RUST BEFORE THEY SHIP VEHICLE, THAT COATING JUST NEEDS TO BURN OFF. SO YOU NEED TO DRIVE IT TO BURN IT OFF. YOUR CAR IS OPERATING THE WAY IT WAS INTENDED TO. REALLY - THIS IS NOT HOW ANY NEW CAR SOUNDS OR DRIVES. I HAVE A PASSENGER WITH ME AT THIS TIME HE ALSO STATED THIS WAS NOT A NORMAL CONDITION FOR ANY VEHICLE THAT IS OPERATING PROPERLY.

I PURCHASED A 2018 MAZADA CX5 IN APRIL. IN MAY I NOTICED THAT THE BRAKES WERE HESITANT TO STOP AND THAT THEY ALSO MAKE GRINDING NOISE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT AT MAZADA. THE SERVICE ADVISOR TOLD ME THAT BECAUSE THE CAR WAS NEW IT WOULD MAKE GRINDING NOISE AND THAT THEY WOULD EVENTUALLY EASE UP. IT IS NOW NOVEMBER AND THE ISSUE STILL EXIST. IN JUNE MY PASSENGERS SEAT BELT BEGAN HAVING DIFFICULTY LATCHING CAUSING THE CENSOR TO GO OFF. THIS HAPPENS DAILY. IN OCTOBER MY TIRE PRESSURE LIGHT CAME ON STATING THAT THE TIRE PRESSURE WAS LOW. I PLACED AIR IN MY TIRES AND THE CENSOR LIGHT NEVER WENT OFF. ON OCTOBER 18, 2018, I WENT TO THE MAZADA DEALERSHIP FOR A SCHEDULED MAINTENANCE, INFORMED THE SERVICE ADVISOR OF MY CONCERNS AND THEY STATED EVERYTHING WAS FINE AND THE CENSOR WAS RESET. TODAY IS NOVEMBER 2, 2018 AND MY TIRE CENSOR IS BACK ON. MY BRAKES ARE STILL GRINDING AND NOW THEY SLIDE BEFORE STOPPING AND MY PASSENGER SEAT BELT STILL IS NOT LATCHING. THIS IS A SAFETY HAZARD TO MYSELF AND PASSENGERS.

MY CAR IS 1 YEAR OLD, SOUL RED CRYSTAL METALLIC PAINT COLOR. IT HAS A GREATER THAN NORMAL AMOUNT OF PAINT CHIPPING ON THE HOOD AND OTHER PLACES. IN OBSERVING THE CHIPPING, THE PAINT LAYER APPEARS TO BE VERY THIN. I HAVE NOT TRAVELED IN AREAS THAT WOULD MERIT THIS AMOUNT OF CHIPPING. THE CAR IS GARAGE KEPT WHEN I AM NOT DRIVING IT.

TL* THE CONTACT OWNS A 2018 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS RESTARTED. WHILE THE PUSH-TO-START WAS ENGAGED, THE VEHICLE REVVED UP HIGH, STALLED, AND RESTARTED. ADDITIONALLY, THE AIR CONDITIONER FAILED TO OPERATE AS DESIGNED. THE RADIO WAS ALSO INOPERABLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-6565) WHERE IT WAS DIAGNOSED THAT THE BATTERY, A/C MOTOR AND AN UNKNOWN CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.

ON THE THIRD DAY AFTER LEASING THIS BRAND NEW CAR, I WAS DRIVING AT APPROXIMATELY 20 MPH, ON A NORMAL CITY STREET AND SLOWLY PRESSED MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT ON A STANDARD CITY STREET. NO CARS WERE IN FRONT OF ME, THANKFULLY, BECAUSE AS I PRESSED THE BRAKE THE CAR ACCELERATED INSTEAD OF STOPPING; THE ENGINE AND PARKING WARNING LIGHTS (AND SEVERAL OTHER RANDOM LIGHTS) ILLUMINATED AND FLASHED; AND AT LEAST THREE TEXT MALFUNCTION WARNINGS APPEARED IN THE CONTROL PANEL INCLUDING SCBS MALFUNCTION. THE CAR WAS JERKING AND ACCELERATING FORWARD THROUGHOUT EVEN THOUGH MY FOOT WAS ON THE BRAKE. MAZDA'S TECH SAID THAT ALL THE MALFUNCTIONS I OBSERVED APPEARED ON THE COMPUTER READOUT, BUT BECAUSE THEY COULD NOT REPLICATE THE PROBLEM AFTER A COMPUTER RESET, THEY TOLD ME THAT THE CAR "IS RUNNING AS THE MANUFACTURER INTENDED." THIS IS TERRIFYING.

ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART.

TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CHIPPED. THERE WAS NO OTHER VEHICLE IN FRONT OF THE CONTACT. THE DEALER WAS CONTACTED (NAPLETON'S SCHAUMBURG MAZDA, 110 W GOLF RD, SCHAUMBURG, IL 60195) AND DETERMINED THAT THE DAMAGE WAS COSMETIC AND NOT COVERED UNDER THE VEHICLE'S WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED THE CONTACT A $500.00 GIFT CARD. THE FAILURE MILEAGE WAS 130.

UNINTENDED ACCELERATION. I ENTERED OFFICE PARKING BUILDING AS USUAL. PARKING SPOT WAS ON THE RIGHT. SLOWLY APPROACHING I STARTED TO TURN RIGHT WITH FOOT ON BRAKES. SUDDENLY CAR ACCELERATED BY ITSELF AND HIT A CONCRETE WALL BEFORE I EVEN REALIZED WHAT'S HAPPENED. STEERING WHEEL AIRBAG DEPLOYED, I GOT SECURED BY THE SAFETY BELT. FRONT OF MY CAR IS DAMAGED. I'M TERRIFIED OF DRIVING THE CAR DUE TO THIS UNINTENDED ACCELERATION ISSUE.

TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE PULLING INTO A PARKING SPACE AT 5 MPH, THE VEHICLE ACCELERATED ON ITS OWN WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A MEDIAN AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHWARTZ MAZDA (585 SHREWSBURY AVE, SHREWSBURY, NJ 07702, (732) 945-5100) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 650.

LIMITED TAILLIGHTS. SMALL HALF CIRCLES ON THE CURVED SURFACE OF THE BODY. HARDLY VISIBLE FROM THE REAR. LARGE REFLECTOR ONLY ON LIFT GATE.

I JUST USE MY CAR AROUND TOWN...PUTTING LESS THAN 10,000 MI A YEAR ON THE CAR. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I MENTIONED THE PROBLEM TO THE DEALERSHIP WHEN I BRING THE CAR IN FOR SERVICE, & THEY RETURN THE CAR SAYING THEY DIDN'T FIND A PROBLEM??? PROBLEM: I'LL BE DRIVING ALONG, AROUND TOWN...USUALLY GOING AROUND 20-30 MPH, ON LAMAR BLVD. I HAVE TO SLOW DOWN BECAUSE THE CAR IN FRONT OF ME DECIDES TO TURN INTO HEB PARKING LOT. WHAT I THINK HAPPENS...MY FOOT GOES TO THE FLOOR...NO BRAKING! NO BRAKING, & THEN THE CAR JERKS & SEIZES. I CAN'T TELL YOU HOW MANY TIMES I ALMOST GOT HIT IN THE BACK!!! PLEASE HELP ME FIGURE OUT WHAT THE PROBLEM IS... I JUST LOST MY HUSBAND & THE LAST THING I NEED IS AN ACCIDENT. THE DATE YOU REQUIRED BELOW WAS THE LAST TIME THE INCIDENT HAPPENED.