NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Mazda CX-5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The vehicle continues to have safety features malfunctions with its sensors. The forward facing camera sensor and the Blind Spot Monitoring Sensor continues to malfunctions when driving in clear visibility with light to heavy traffic at random times during a day. These features assist the driver to maintain a safe distance from other vehicles while driving. My vehicle has almost crashed several times due to the failures of the features such as the stop and go traffic and forward facing crash detection not working properly.
4 month old car and brakes are rusted and rotor is warped. The car is shaky and rear right side grinder. Mechanic said it was safe to drive and that it was a “user error” for being to hard on the brakes. They said they inspected the vehicle and could not determine the “brown liquid” was. They cleaned what I assume was rust and claimed it was safe to drive again. Two weeks and three drives later it is grinding again, smelling smoky, and shaking. I feel unsafe driving the car. There were no warnings or messages when the symptoms first appeared. The car is available for inspection upon request. Although it has not directly put anyone at risk yet, I believe it is a matter of time before myself or someone else gets injured.
Autobraking activates randomly. Mazda scans codes and returns the vehicle. They have refused to service or disable the system. NHTSA laws are dangerous and this tech is not ready for road use. Avoid Mazda at all costs!