There are 5 owner-reported body & structure complaints for the 2010 Mazda CX-9in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I'VE OWN MY 2010 CX-9 SINCE NEW, AT 96K MILES THE BOLT MOUNT FOR THE HATCH BACK POWER LIFT RIPPED OUT OF THE SHEET METAL OF THE HATCH WITH A PIECE OF METAL AND BOLT FLYING. I USE THE CAR ONLY FOR PRIVATE USE AND NO HEAVY DUTY USAGE. BOLT LOOKED RUSTED (SORRY I THROUGH IT AWAY). THE MAZDA DEALER TELLS ME THAT IT IS A VERY UNCOMMON OCCURRENCE, AND THAT IS NOT COVERED BY MAZDA. I SEE IN BLOGS THAT IT IS NOT THAT UNCOMMON. THE BOLT AND METAL BREAKING MAY CAUSE GLASS BREAKAGE OR DAMAGE TO SOMEONE WHILE THE DOOR IS BEING OPENED. SEE: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/12710/MAZDA/CX-9/MAZDA-CX-9-POWER-LIFT-GATE-PROBLEM HTTP://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123815687-CX9-POWER-TAILGATE-ISSUES
11 YEAR OLD SON WENT TO OPEN THE PASSENGER DOOR UP FRONT AND THE DOOR HANDLE BROKE OFF.(THE DEALERSHIP TOLD ME THAT IT HAPPENED FROM NORMAL WEAR AND TEAR)..SCARY. *TR
NOTICED DASHBOARD ON THE PASSENGER SIDE WAS MELTING. DRIVER SIDE IS OK, BUT THAT'S BECAUSE IN THE 2010 MAZDA 6 I SPORT MODELS, AT LEAST, THE DASHBOARD IS MADE OF TWO DIFFERENT MATERIALS BETWEEN DRIVER SIDE AND PASSENGER SIDE. IF YOU PUT YOUR FINGER ON THE MELTED AREA, THERE WILL BE A BLACK TAR-LIKE RESIDUE ON YOUR FINGER WHEN YOU TAKE IT OFF. THIS IS A BLACK DASHBOARD. NO SAFETY ISSUE THAT I'M AWARE OF, BUT THERE IS NO EXCUSE FOR A DASHBOARD TO MELT, REGARDLESS OF CLIMATE THAT THE CAR IS IN. *TR
SAFETY ISSUE: VEHICLE COULD NOT BE SAFELY DRIVEN. THE POWER LIFT GATE GOT STUCK FULLY OPEN AND WOULD NOT MOVE UP OR DOWN. IT COULD NOT BE SHUT MANUALLY. THE ROD HOLDING THE DOOR WHICH IS PULLED DOWN INTO THE MOTOR WOULD NOT BUDGE. THE VEHICLE COULD NOT BE SAFELY DRIVEN WITH THE HATCH STUCK OPEN LIKE THAT. I HAD TO FIND A WAY TO DISENGAGE THE ROD FROM THE LIFE GATE. STILL, EVEN WITH THE ROD DISENGAGED, IT COULD NOT BE FULLY SHUT. I WAS ABLE TO TIE DOWN THE HATCH HALF WAY SHUT SO THAT I COULD DRIVE IT TO A DEALERSHIP TO BE REPAIRED. BY RESEARCHING SIMILAR PROBLEMS OTHER CX-9 OWNERS HAD, I WAS ABLE TO DETERMINE THAT INSULATION AROUND THE WORM GEAR OF THE MOTOR, BEHIND THE LEFT REAR PANEL, HAD LOOSENED AND GOTTEN CAUGHT IN THE WORM GEAR. THIS IS A PROBLEM THAT IS RELATED TO CONSTRUCTION OF THE VEHICLE, SINCE THE INSULATION IS BEHIND A SECURED PANEL AND NOT ACCESSIBLE BY THE OPERATOR. *TR
TL*THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED THAT WHENEVER SHE MADE A TURN, HER VISIBILITY WAS SEVERELY AFFECTED BECAUSE OF THE PLACEMENT AND SIZE OF THE REARVIEW MIRRORS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS APPROXIMATELY 13,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026