2011 Mazda CX-9 Engine Problems

Driving kids to school a few months ago. Car started to smell like burning rubber. I thought it was the garbage truck ahead of us. As we turned the corner 2 blocks later, the car dead stopped and we all went flying forward. It jerked so hard, we are lucky our necks didn't snap. I put the car in park and turned it off. I waited a few minutes as I was too worked up, and started the car again. We got about 50ft before a very loud noise began, almost as if something was dragging underneath. I stopped, and had it towed home. I then had it towed to mechanic. They said bad TRANSFER CASE & DRIVE SHAFT. - TRANS PAN GASKET. I am a single mom with no money to afford to have it fixed in fear of it going bad again. They quoted me 3,500 here in PA.

The contact owns a 2011 Mazda CX-9. The contact stated while driving 60 mph, upon approaching oncoming traffic, the vehicle unexpectedly shut-off. The contact was able to restart the vehicle and pulled the vehicle off to the shoulder. The contact stated that upon restarting the vehicle, the check engine warning light illuminated. Due to the failure and the warning light, the contact had the vehicle towed to an independent mechanic. Upon inspection of the vehicle, the mechanic informed her that coolant had leaked into the oil cylinder and they referred her to a dealer for assistance. The contact then had the vehicle towed to the dealer where they diagnosed the vehicle with a defective water pump as well as engine failure. The manufacturer was also notified of the failure and stated that the failure was caused due to poor maintenance. No further assistance was provided. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 144,000.

Defective water pump located inside the engine that when failure occurs can cause coolant to leak into engine causing complete engine failure. This is a major safety hazard due to the fact that these cars with defective water pumps can break down with very little warning in the middle of a freeway! I have contacted Mazda who refuses to do anything due to it being outside warranty but will not acknowledge the safety concern sudden engine failure can cause on a perfectly maintained car. In California there is currently a lawsuit against Mazda for this issue and hundreds of other Ford and Mazda owners who have been caught in very dangerous situations due to this water pump failure issue. The situation we were involved in could have gone very differently and that was my family in the vehicle that Mazda seems to care about a couple thousand dollars more then the value of life... is just ridiculous! Please do the research yourself so no one has to loose their life over this.

WHILE DRIVING STRAIGHT ON A HIGHWAY THE WATER PUMP BEARING FAILED CAUSING COOLANT TO LEAK AND MIX WITH THE ENGINE OIL. THE CAR IMMEDIATELY STARTED TO MAKE A RATTLE NOISE AND SMOKE OR STEAM CAME FROM UNDER THE HOOD. THE UNDERSIDE OF THE CAR WAS COVERED WITH COOLANT AND WHAT APPEARED TO BE OIL. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED TO A MECHANIC. ONCE AT THE MECHANIC THE TOOK THE ENGINE OUT TO GET TO THE WATER PUMP, ONCE EVERYTHING WAS PUT BACK TOGETHER IT WAS FOUND THAT THE FAILURE ALSO CAUSED DAMAGE TO THE VVT ACTUATER AND ALTERNATOR. THE ENGINE IS COMPLETELY SHOT.

I BOUGHT THE CAR UNDER WARRANTY UP TO 90,000 MILES, WHEN I BOUGHT TRUCK 2015 AND TOOK IN WE TOLD DEALER THAT THE WAS CAR LEAKING BLACK SUBSTANCE THEY SAID THEY DID NOT SEE ANYTHING . WE TOOK IT FOR A RECALL AND TOLD THE DEALER SAME THING THIS TIME OFF AND ON IT WOULD SMELL LIKE BURN RUBBER BY THIS TIME WARRANTY WAS NOT COVERED. THE ISSUE WAS NOT DIAGNOSED UNTIL WE TOOK IT TO FOR AN OIL CHANGE AND ROUTINE INSPECTION AT 108 SOMETHING MILES THE SMELL OF BURNT RUBBER IS MORE PERSISTENT THE MECHANIC TOLD US THERE IS A LEAK IT LOOKS LIKE TRANSMISSION OIL AND IT IS DRIPPING TO AXLE.WE TOOK IN TRUCK TO FIRST MECHANIC TO GET A QUOTE HE COULD ONLY GET PART AT THE DEALER THEY SAID THAT THE WHOLE POWER TRANSFER CASE WOULD NEED TO BE CHANGE NOT JUST THE SEALS. TOOK IT IN FOR SECOND OPINION THAT MECHANIC SAID THAT THOSE PARTICULAR MODELS AND YEAR HAVE BEEN TAKEN IN FOR SAME ISSUE AND END UP HAVING TO CHANGE POWER TRANSFER CASE BECAUSE IT WAS POORLY MANUFACTURED THAT THE EXHAUST IS TO CLOSE IT MELTS RUBBERS AND LEAKS TRANSMISSION OIL THEREFORE CHANGING SEALS WILL NOT CORRECT THE PROBLEM THE WHOLE THING NEEDS TO BE CHANGE. I HAVE 3 SMALL CHILDREN AND SMELL OF RUBBER IS CONCERNING IT UPSETTING THAT THERE IS MULTIPLE CARS FROM YEAR 2011 TO 2017 WITH THESE ISSUE'S AND THERE HAS NOT BEEN A RECALL DOES A CAR NEED TO CATCH ON FIRE WITH KIDS IN IT. THIS IS A MANUFACTURING ISSUE AND SHOULD BE INVESTIGATED.

FAILURE OF THE POWER TRANSFER CASE / POWER TRANSFER UNIT ("PTU"). THE DEFECT WAS DISCOVERED WHEN A BLACK OIL LIKE SUBSTANCE WAS FOUND UNDER THE ENGINE COMPARTMENT OF THE VEHICLE IN THE GARAGE. VEHICLE WAS TAKEN TO A MAZDA DEALERSHIP FOR INSPECTION AND DIAGNOSIS. OEM ADVISED THAT IT WAS A DEFECTIVE PTU. OEM STATES THAT IT IS A KNOWN DEFECT. INTERNET RESEARCH REVEALS THE BREADTH OF THE DEFECT. OEM STATES THAT LIMITED WARRANTY WAS EXTENDED TO 7 YEARS AND 100,000 MILES. SUBJECT VEHICLE HAS 71,000 MILES, BUT IS A FEW MONTHS OUTSIDE EXTENDED WARRANTY. OEM NEVER SENT NOTICE TO CONSUMERS ADVISING OF THE DEFECT. OEM NEVER ISSUED A RECALL FOR THE KNOWN DEFECT. OEM NEVER SENT NOTICE TO CONSUMERS ADVISING OF THE WARRANTY EXTENSION. OEM REFUSES TO COVER THE DEFECT UNDER WARRANTY. CONSUMER HAS PROMPTLY REMEDIATED ALL PRIOR KNOWN RECALLS DIRECTLY WITH OEM UPON RECEIPT OF NOTICE.

MAZDA CX-9 2011 HAS UN-DETECTED WATER PUMP LEAKS WHICH CAUSE TO ENGINE OVERHEAT AND EVENTUAL ENGINE DEATH. MAZDA CORPORATE IS UNWILLING TO CO-OPERATE. CAR SUDDENLY CAME TO A HALT SHOWING ENGINE LIGHT ON.