2012 Mazda CX-9 Air Bags & Restraints Problems

My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, I’m sure I would have wrecked and could possibly be dead. It was loud! I thought I’d been shot or that I’d driven over a bomb. We did take the car to someone that’s certified in airbags and it was stated that this was due to a manufacturer’s defect. I also have lots of pictures. There was no warning when the airbags deployed. Mazda is refusing any responsibility due to the car being outside of the warranty.

The contact owns a 2012 Mazda CX-9. The contact stated that on several occasions while driving at various speeds, the front passenger’s side seat belt was tightening intermittently causing discomfort for the front seat passenger. There was no warning light illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,000.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JOE MAUS MAZDA LOCATED AT 6735 E INDEPENDENCE BLVD, CHARLOTTE, NC WHO REPLACED THE AIRBAGS AND SEAT BELTS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FRONT PASSENGER AND DRIVER BOTH SUSTAINED MINOR NECK AND BACK INJURIES DURING THE INCIDENT. THE FAILURE MILEAGE WAS 126,417.

TAKATA RECALL" THIS IS IN RELATION TO CURTAIN AIRBAGS DEPLOYING WITHOUT WARNING OR IMPACT TO THE VEHICLE. THERE WAS NO ACCIDENT INVOLVED. TRAVELING DOWN THE FREEWAY AND THE CURTAIN AIRBAGS DEPLOYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION BEFORE MARCH OF 2017. THE DEALER (FERMAN MAZDA OF BRANDON, 9809 E ADAMO DR, TAMPA, FL, 33619) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MAZDA SAYS PARTS NOT AVAILABLE BUT THEN SAYS "DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER AREA". DO NOT GIVE ANY IDEA AS TO WHEN PARTS AVAILABLE. MY CAR HAS LIMITED USE TO ME IF I CAN'T ALLOW PASSENGER IN FRONT SEAT. IS THERE ANY RECOURSE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/06/17 *BF *CN

"TAKATA RECALL" RECEIVED BACK IN MARCH 2017 THE SAFETY RECALL FOR PASSENGER AIR BAG INFLATOR REPLACEMENT - SAFETY RECALL 0717A / NHTSA 17V012. TWO ADDITIONAL TIMES WE CONTACTED, BY PHONE, MAZDA / DEALER TO REQUEST REPAIR OF THE DEFECT-FREE OF CHARGE-"WITHIN A REASONABLE AMOUNT OF TIME" AND HAVE NO RESULTS SO FAR. ON AUGUST 21ST, 2017 WE RECEIVED "AUTO AIRBAG SETTLEMENT" NOTICE. WHAT IS CONSIDERED TO BE "WITHIN A REASONABLE AMOUNT OF TIME"? WHAT SHOULD BE DONE TO RESOLVE THIS ISSUE FROM THIS POINT ON?

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED A LETTER ON MARCH 2017 CALLED DEALER NUMBER OF TIMES THEY KEEP GIVING ME THE RUN A ROUND. AS TO WHEN THIS AIR BAG PROBLEM WILL BE TAKEN CARE OF??? I TAKE MY GRANDCHILDREN TO & FROM SCHOOL & AM CONCERNED APPRECIATE ANY HELP YOU CAN PROVIDE. R

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM ELLIS MAZDA (LOCATED AT 1141 COBB PARKWAY SE, MARIETTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAGS RECEIVED RECALL NOTICE IN MARCH 2017. HAVE NOT BEEN CONTACTED FOR REPAIR AS OF JUNE 16, 2017.

PASSENGER AIR BAG INFLATORS REPLACEMENT - SAFETY RECALL 0717A NHTSA 17V02 HAS NOT BEEN REPLACED AND I AM GOING ON LONG TRIP SATURDAY AND ASKED LOCAL DEALER MULTIPLE TIMES FOR HELP. NO ACCIDENT HAS OCCURRED. I JUST NEED IT FIXED PRIOR TO SATURDAY'S TRIP

TAKATA RECALL - I'VE RECEIVED 3 RECALL NOTICES, BUT MAZDA SAYS PARTS ARE STILL UNAVAILABLE FOR THE REPAIRS. THIS IS UNACCEPTABLE FOR A LIFE-THREATENING RECALL ISSUE.

TAKATA RECALL - FAILURE TO REPLACE IN A TIMELY MANNER AND PREVENTED FROM CARRYING PASSENGERS IN THE FRONT PASSENGER SEAT OF THE CAR. CANNOT SELL / TRADE THIS VEHICLE UNTIL THE BAG(S) IS / ARE REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2012 MAZDA CX-9. WHILE DRIVING 2 MPH, A PICK UP TRUCK REAR ENDED THE CONTACT'S VEHICLE. IN TURN, THE CONTACT CRASHED INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.