NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Mazda Mazda3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHEN I START THE CAR AND START DRIVING THE POWER STEERING STIFFENS AND THE DASH BOARD LIGHTS GO ON AND OFF AND THE HEAD LIGHTS LIKE ITS LOSING POWER. THEN IS I PUSH THE GAS TO GO THE VEHICLE WILL SHUT OFF WITH THE STEERING WILL BEING HARD TO TURN THIS HAPPENED WHILE BACKING UP AND STARTING TO DRIVE ON THE REDIDENTIAL STREET
POWER STEERING WOULD RANDOMLY COME AND GO, UPON CRANKING THE (STATIONARY) CAR OR BACKING OUT OF THE DRIVEWAY. PROBLEM SEEMED TO RESOLVE (WENT AWAY FOR SEVERAL WEEKS) AFTER I ADDED PS FLUID WITH "STOP LEAK", BUT THEN PROBLEM BRIEFLY REOCCURRED ONE MORE TIME. PROBLEM WENT AWAY FOR MONTHS, BUT IS IT GONE FOR GOOD? THERE WAS NEVER ANY SIGN OF A LEAK, AND MECHANIC DID NOT FIND A PROBLEM. PROBLEM BEGAN AT AROUND 67,000 MILES.
I BELIEVE THIS ISSUE MAY BE THE SAME AS INVESTIGATION PE 16-017. THAT MENTIONS ONLY FORD/MERCURY CARS, BUT I THINK THEY SHARE SOME COMPONENTS WITH MAZDA3'S OF THE SAME YEARS. AFTER AN INCIDENT WHERE ABS ENGAGED WHILE BRAKING ON A SLIPPERY CITY STREET, THE BRAKE PEDAL BECAME VERY "MUSHY" AND NOW THE BRAKES TAKE A WORRYINGLY LARGE AMOUNT OF TRAVEL (ALMOST TO THE FLOOR) TO SLOW THE CAR IN REGULAR DRIVING.
MY BRAKE LIGHT HOUSING IS MELTED ON BOTH SIDES. THE BRAKE LIGHT BULB IS MELTED INTO THE BRAKE LIGHT SOCKETS ON BOTH THE LEFT AND RIGHT BRAKE LIGHTS. I NOTICED WHILE DRIVING IN THE CITY AND CARS WERE FLAGGING ME TO TELL ME MY BRAKE LIGHTS ARE OUT. I PULLED INTO A AUTO SHOP TO CHECK AND BOTH SIDES WERE MELTED. I HAD MY CAR SINCE 2013 AND EVERYTHING WAS ORIGINAL STOCK. MY CHECK ENGINE LIGHT FLASHES AND WHEN I HAD IT CHECKED THEY SAID IT MAY BE FAULTY FUEL PUMP, BECAUSE THAT'S THE ONLY CODE THAT SHOWS AND I ALREADY HAD EVERYTHING REPLACED. MY CAR VERY FREQUENTLY STALLS OUT (HIGHWAYS AND CITY STREETS) EVEN AFTER REPLACING THE FUEL PUMP AND O2 SENSOR. THE PASSENGER AIRBAG LIGHT FLICKERS FREQUENTLY, WITH AND WITHOUT PASSENGERS. *TR
EVERYTHING SHUTS DOWN,,,IT WAS STATIONARY AT TIME ,,TURNED WHEEL HARD,SEEMS TO ME POWER STEERING MOTOR SHORTING OUT SHUTTING DOWN ALL SYSTEMS
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED THAT THE VEHICLE HAD EXCESSIVELY CONSUMED ALL THE OIL IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.
I HAVE A MANUAL TRANSMISSION AND MY CAR TWICE NOW HAS HAD THE ACCELERATOR PEDAL GO ALL THE TO THE FLOOR AND GETS STUCK ALL THE WAY DOWN WHILE I AM DRIVING ON THE FREEWAY. TWO OTHER TIMES IT HAS, WHILE SHIFTING OUT OF ONE GEAR AND INTO ANOTHER, IMMEDIATELY REV UP TO 8 RPMS (MAX FOR MY VEHICLE) AGAIN WHILE ON THE FREEWAY FORCING ME TO PULL ONTO THE SHOULDER AND WAIT FOR THE CAR TO QUIT REVVING. THAT HAS OCCURRED WHILE MERGING ONTO THE FREEWAY IN BETWEEN GEARS MAKING ME UNABLE TO GET IT BACK INTO A GEAR. *TR
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 15 MPH, THE POWER STEERING SEIZED AND THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
THE CAR LOSE THE POWER STEERING RANDOMLY WHILE DRIVING OR STANDING STILL. THUS THE ABILITY TO STEER BECOMES REALLY HARD AND SOMETIMES FEELS IMPOSSIBLE. SOMETIMES AFTER RESETTING THE CAR IT WOULD GO BACK TO NORMAL BUT THIS WOULD ONLY LASTED A FEW DAY BEFORE IT LOOSE THE POWER STEERING AGAIN. *TR
FUEL PROPULSION SYSTEM CRACKED AT COUPLING UNDER THE REAR PASSENGER SEAT SPEWING MASSIVE AMOUNTS OF FUEL INTO THE CAB SOAKING THE REAR SEAT PAD FIRE RISK PRESENT WITH ELECTRIC PLUG THERE STRUTS ARE UNSTABLE AND NOISY VVT MAKES NOISE WHEN STARTED, GRINDING IN FRONT HUBS. VEHICLE HAS SOME OF THESE PROBLEMS DRIVING AND PARKED. AIRBAGS SYSTEM NON ACTIVE. OTHER ISSUES UNKNOWN BUT POSSIBLE 35.
THE REAR BRAKE LIGHT HOUSING IN MY 2007 MAZDA 3 HATCHBACK IS MELTING. IT IS THE TOP RED LIGHT ON BOTH SIDES. THESE ARE STOCK BRAKE LIGHTS AND HAVE NEVER BEEN REPLACED. THE DEALERSHIP WILL NOT REPLACE FOR FREE EVEN THOUGH THIS IS A DESIGN FLAW AND SAFETY ISSUE FROM MAZDA. UPON FURTHER RESEARCH OF THIS ISSUE, THERE ARE MANY MAZDA 3 OWNERS WHO ALSO HAVE THIS ISSUE AND HAVE RUN INTO THE SAME ROAD BLOCKS ON GETTING IT FIXED BY MAZDA.
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE PLASTIC RED TAIL LIGHT COVERING HAD MELTED. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 87,000.
ANY TIME I PROCEED TO MAKE A TURN, MY WHEEL STIFFENS. EVERY LIGHT IN MY DASHBOARD LIGHTS UP. MY RADIO CUTS OFF AND CAR STALLS. THIS IS VERY DANGEROUS. THERE IS A RECALL FOR THIS EXACT PROBLEM WITH THIS EXACT MODEL OF CAR BUT MY VIN IS NOT COVERED.
SINCE WE HAD THIS CAR, WE'VE HAD TO REPAIR THE ENGINE OXYGEN SENSOR AT LEAST 2 TIMES. WHY THIS CONTINUES TO MALFUNCTION WE DON'T KNOW, BUT AT SOME POINT WE SHOULDN'T HAVE TO PAY FOR A FAULTY ENGINE/ELECTRICAL SYSTEM PART.
ON 8/5/16 THE VEHICLE WAS BOUGHT INTO A MAZDA DEALER FOR A GASOLINE ODOR & ENGINE CODE # PO455. IT WAS DETERMINED THAT A SPLIT FUEL PUMP RETAINING ALLOWED THE FUEL PUMP TO SEPARATE FROM THE FUEL TANK CAUSING GASOLINE TO LEAK. FORTUNATELY THE VEHICLE DID NOT CATCH ON FIRE. THANK GOODNESS. I MAY NOT HAVE HAD A SON TODAY. THE REPAIR CAME TO OVER $500.00. MAZDA DOES NOT FEEL OBLIGATED TO COVER THE FULL COST. IN MY OPINION THIS IS NOT A MAINTENANCE ITEM BUT A DEFINITE SAFETY DEFECT.
MAZDA DEALERSHIP SAID I NEED TO REPLACE THE CLOCK SPRING DUE TO THE AIR BAG LIGHT BEING ON.
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION DUE TO TWO DIFFERENT AIR BAG WARNING LIGHTS RANDOMLY ILLUMINATING. THE VEHICLE WAS TO BE FURTHER TESTED AND DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WAS DRIVING DOWN THE FREEWAY AND ALL OF A SUDDEN IT SOUNDED LIKE I RAN OVER A LARGE PIECE OF DEBRIS AND THE CAR JOLTED. I TRIED TO ACCELERATE BUT THERE WAS NO RESPONSE AND SAFELY PULLED OVER. TURNED THE CAR OFF AND TRIED TO TURN IT BACK ON BUT THERE WAS NO TURNOVER. LOOKED AT IT AND THERE WAS OIL MIXED WITH METAL SHARDS AND A CRACK IN THE ENGINE. TOOK IT TO THE DEALERSHIP OF PURCHASE AND IT WAS DETERMINED THAT THE ENGINE HAD BLOWN. LET THE MANUFACTURER KNOW BUT THEY DID NOTHING TO HELP.
TAKATA RECALL. THE MOTOR TO THE SUNROOF CAME DOWN AND PULLED WIRES LOSE TO CAUSE THE MOTOR IN THE SUNROOF TO BURN UP. WHEN IT HAPPENED THE MAZDA DEALER SAID O WELL.
THE CHECK ENGINE CAME ON. I TOOK THE CAR TWICE TO A MAZDA TRAINED MECHANIC WHO WAS NOT ABLE TO SOLVE THE PROBLEM. THE DIAGNOSTIC TOOL SHOWED A P-2177 CODE. MANY OTHER MAZDA OWNERS HAVE HAD THIS PROBLEM. THE INDICATOR CHECK ENGINE CAME ON WHILE DRIVING ON THE INTERSTATE. SEE HTTP://WWW.MAZDA3FORUMS.COM/61-POWERTRAIN-2004-2009-MAZDA3/386097-CEL-DREADED-P2177-CODE-NO-SOLVABLE-REASON.HTML
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.
TL* THE CONTACT OWNS A 2007 MAZDA 3. FOR LONGER THAN A MONTH, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A LOOSE WIRE AND THE VEHICLE WOULD NEED TO BE SCHEDULED FOR AN APPOINTMENT TO INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 04/29/16*LJ UPDATED 10/05/16.*JB
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 40 MPH, THE STEERING WHEEL BEGAN TO SEIZE WHILE STEERING IN THE OPPOSITE DIRECTION. THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
MY AIR BAG WARNING LIGHT IS CONSTANTLY ON, SOMETIMES IT TURNS OFF BUT GOES BACK ON AND STAYS ON. THIS HAS BEEN GOING ON FOR A YEAR NOW. I RECIEVE EMAIL FOR MAZDA RECALLS. I NOTICE THAT WERE TWO MAZDA RECALLS FOR AIR BAGS. RECALL NUMBER 2304J-A CRACK IN THE AIR BAG CRASH ZONE SENSOR HOUSING AND MADA RECALL NUMBER 2504K-A CRACK IN THE SOLDER CONNECTION ATTACHING THE ACCELERATION SENSOR IN THE SAS UNIT. I CALLED MAZDA ALL THEY HAD TO SAY THAT MY VIN NUMBER SHOWS NO RECALL. IM AFRAID IF I GET INTO AN ACCIDENT MY AIR BAG WILL NOT WORK. THIS RECALL SHOULD COVER MY MAZDA. PLEASE HELP, THANK YOU.
TL* THE CONTACT OWNED A 2007 MAZDA 3. WHILE DRIVING 45 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RECOVERED. WITHOUT WARNING, THE FAILURE RECURRED AND CAUSED THE DRIVER TO CRASH INTO A CEMENT BARRIER WITH ENOUGH FORCE FOR THE VEHICLE TO RICOCHET INTO A GUARDRAIL ON THE OPPOSITE SIDE OF THE ROAD. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO INVESTIGATIONS WERE INITIATED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 51,000.
SUDDEN LOSS OF POWER STEERING WHILE DRIVING. POWER GETS LOST, COMES BACK, GETS LOST AND SO ON ABOUT EVERY SECOND.
WHILE DRIVING, I SLOWED DOWN AND WHEN TURNING, MY WHEEL LOCKED UP AND I HAD NO CONTROL OVER MY TURN. MY ABS LIGHT FLASHED, ALONG WITH THE TRACTION LIGHT. THE RADIO TURNED OFF AND THEN CAME BACK ON. THE WHEEL UNLOCKED AND LUCKILY I WAS NOT TURNING WHERE SOMEONE WAS STOPPED.
POWER STEERING COMPLETELY FAILED FOR UNKNOWN REASON. MAZDA HAS A RECALL OUT FOR POWER STEERING PUMPS FOR OTHER MAZDA 3S BUT MY CAR VIN IS NOT IN THE RANGE OF VINS WITH THE FAULTY PUMP. ALL MY ELECTRICAL SUCH AS BATTERY, ALTERNATOR, ELETRICAL CABLES AND FUSE ARE IN GOOD CONDITION. I'VE FLUSHED THE POWER STEERING AND STILL NOTHING. I COULD NOT GET HOLD OF ANYONE TECH SAVY WHO COULD UNDERSTAND WHAT MY PROBLEM WAS AT MAZDA.
TECH SCANNED ECU AND FOUND THE FOLLOWING CODES: B2232 AIRBAG CIRCUIT OPEN- LOOP #2 DRIVERS SIDE. LIGHT SENSOR IS ON, AIRBAGS WILL NOT DEPLOY IF INVOLVED IN ACCIDENT. MANY ONLINE FORUMS HAVE DISCUSSED ISSUE EVOLVING AFTER 100K. MANY PEOPLE HAVE PAID OUT OF POCKET. I AM AND HAVE BEEN THE ONLY OWNER OF THIS VEHICLE. THE WARNING LIGHT DOES NOT GO AWAY IF TRYING TO JUST RESET IT. IT WILL ILLUMINATE AGAIN WITHIN SECONDS OF VEHICLE BEING TURNED ON.
THE REAR BRAKE LIGHT HOUSING IN MY 2007 MAZDA 3 HATCHBACK IS MELTING. IT IS THE TOP RED LIGHT ON BOTH SIDES. THESE ARE STOCK BRAKE LIGHTS AND HAVE NEVER BEEN REPLACED. THE DEALERSHIP WILL NOT REPLACE FOR FREE EVEN THOUGH THIS IS A DESIGN FLAW AND SAFETY ISSUE FROM MAZDA. UPON FURTHER RESEARCH OF THIS ISSUE, THERE ARE MANY MAZDA 3 OWNERS WHO ALSO HAVE THIS ISSUE AND HAVE RUN INTO THE SAME ROAD BLOCKS ON GETTING IT FIXED BY MAZDA.
MAIN AIRBAG LIGHT ON DASHBOARD COMES ON. WHEN TURNING A CORNER.
AUTOMATIC 5 SPD SHIFTS HARSHLY BETWEEN 3RD AND 4TH GEAR. JERKING THE CAR WHEN IT HAPPENS.
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE FAILURE MILEAGE WAS 90,081. UPDATED 7/21/15*CN
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
I HAVE BEEN HAVING ISSUES WITH THIS VEHICLE EVER SINCE I PURCHASED IT FROM A DEALERSHIP IN WOODBRIDGE, VA. THE CAR'S GEARS DOES NOT SHIFT CORRECTLY AND THE ENGINE CONTINUOUSLY STALLS. IF I'M AT A TRAFFIC LIGHT AND THE LIGHT SWITCHES FROM RED TO GREEN THE VEHICLE JUMPS AS IF IT'S GOING TO CUT OFF. MY AT LIGHT ALSO CAME ON AND MY CHECK ENGINE LIGHT COMES ON AND OFF. EVERY TIME THE VEHICLE'S ENGINE LIGHT IS CHECKED, IT'S BECAUSE OF "THE THERMOSTAT" WHICH I'VE SEEN MANY COMPLAINTS FROM OWNERS OF THE SAME TYPE OF VEHICLE. ALTHOUGH, THE ENGINE CODE IS COMING UP AS AN ISSUE WITH THE THERMOSTAT, THERE'S ACTUALLY NEVER AN ISSUE. I SEARCHED MY VIN AND ITS STATING THERE ARE NO OPEN RECALLS FOR MY VEHICLE, BUT I'M HAVING THE SAME ISSUES AS THE OPEN RECALLS FOR THIS PARTICULAR MAKE AND MODEL FOR 2007. I BOUGHT THE VEHICLE OCTOBER 2013 SO THERE'S NO WAY MAZDA COULD'VE SENT ME INFORMATION PERTAINING TO THE RECALL AND THE DEALERSHIP DID NOT INFORM ME OF THIS EITHER. *TR
SOMEONE RAN UP TO MY CAR AT A STOP LIGHT TO TELL ME THAT BOTH OF MY BRAKE LIGHTS WERE OUT. NOT SURE HOW LONG I HAVE BEEN DRIVING AROUND WITH NO BRAKE LIGHTS. I TOOK CAR TO SHOP AND THEY SAID THAT THE BRAKE BULBS HAD BURST AND MELTED MY TAIL LIGHT ASSEMBLIES, PRESUMABLY DUE TO OVERHEATING. I KNOW THIS IS A MANUFACTURERS ISSUE BECAUSE A) I JUST REPLACED MY TAIL LIGHT ASSEMBLIES 3 MONTHS AGO FOR THE SAME EXACT ISSUE AND B) I DID A QUICK ONLINE SEARCH AND SAW THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH THEIR MAZDA 3 HATCHBACKS, TAILS LIGHTS MELTING, BULBS BUSTING ETC. THIS IS A SAFETY CONCERN BECAUSE PEOPLE CAN BE DRIVING AROUND FOR EXTENDED PERIODS OF TIME WITH BOTH BRAKE LIGHTS OUT AND NOT KNOW IT, LEADING TO REAR ENDING ACCIDENTS. I DRIVE AROUND MULTIPLE TIMES A DAY WITH MY BABY IN MY CAR. I WOULD BE FURIOUS IF I GOT I GOT REAR ENDED WHILE SHE WAS IN THE CAR BECAUSE OF SOMETHING LIKE THIS.
CRUISING NORTHBOUND ON RT. 3 JUST BEYOND EXIT 5. THE TRAFFIC WAS HEAVY.SUDDENLY, WITH ZERO WARNING SIGNS FROM THE STATE HIGHWAY MAINTENANCE CREWS, I ENTERED A POT HOLE. ROUGHLY 30-35 FEET IN LENGTH, 15 + FEET IN WIDTH AND A VARIANCE IN DEPTH OF 6"-12" I RODE THE POTHOLE OUT AND UPON EXITING THE POTHOLE TO NORMAL HIGHWAY GRADE MY VEHICLE LOST CONTROL DUE TO THE 'BUMP' OF THE INCONSISTENCY FROM NORMAL GRADE TO A POTHOLE IN SEVERE NEGLIGENT DISREPAIR. I SLID FOR APPROX. 50-60 YARDS,SPEED REMAINED BETWEEN 60-65 MPH. I STRUCK A SNOWBANK 12FT IN HEIGHT AND THE BRUNT OF THE FIRST IMPACT ON MY NECK AS MY AIRBAG DID NOT DEPLOY. I HAVE SPOKEN TO THE MAZDA CORPORATION, ASKED IF THEY INTENDED TO INVESTIGATE WHY THE AIRBAG DID NOT DEPLOY. THEY SAID, I HAVE THIS CONVERSATION...BOTH OF THEM ON RECORD, IT WAS NOT MAZDA'S RESPONSIBILITY TO SEND A FIELD AGENT TO INVESTIGATE WHY IT DID NOT DEPLOY. THE CUSTOMER SERVICE REP. WAS VERY QUICK TO INSIST THAT IT IS MY INSURANCE COMPANY'S JOB. I FEEL IT WAS DEFECTIVE. MAINLY I AM BOTHERED AT THE FACT THAT MAZDA HAS CLAIMED, (ON THE RECORD ) THAT THEY WILL NOT BE SENDING A FIELD AGENT TO INVESTIGATE A POSSIBLE DEFECT. I FEEL IT IS ABSOLUTELY IRRESPONSIBLE ON THEIR PART. IT IS SOMETHING THAT MOST CERTAINLY MUST BE LOOKED INTO AS I FEEL 100% THAT MY INJURIES WOULD HAVE BEEN MUCH LESS HAD THE AIR BAG DEPLOYED UPON THE INITIAL 60-65MPH IMPACT. THERE IS EXPOSED STYROFOAM FROM MY FRONT BUMPER AND MY FOG LIGHTS ARE ALL NILLY WILLY AND HANGING OFF THE CAR ALONG WITH 50% OF THE FRONT FENDER. I CAN SAY THAT IT IS IMMENSELY NEGLIGENT ON MAZDA'S PART TO DENY AN INVESTIGATION. THEY TOLD ME THAT IS MY INSURANCE COMPANY'S JOB, HOWEVER, IT'S NOT BECAUSE THEY DID NOT MANUFACTURE THE DEFECTIVE PRODUCT, MAZDA DID. I AM SUFFERING A CONCUSSION AND CERVICAL MUSCULOSKELTAL SYSTEM DAMAGE, AND TRULY FEEL MY INJURIES WOULD BE LESSENED HAD THE AIRBAG DEPLOYED. *TR
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE DEFLATED. THE CONTACT CHANGED THE TIRE WITH A SPARE TIRE AND INDICATED THAT THE JACK WAS DEFECTIVE. UPON CHANGING THE TIRE, THE METAL FRAME FRACTURED AS WELL AS THE ROCKER PANEL WITHOUT WARNING. A TIRE REPAIR SHOP REPLACED THE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. MA 08/10/15 UPDATED 10/25/2017*CN
A FEW MONTHS AFTER WE BOUGHT OUR MAZDA 3 WE NOTICED THE BULBS BLEW OUT WELL COME TO FIND OUT OUR LENSES WERE MELTING AND IT GOT SO HOT THE SOCKET AND BULB BURST SO WE TOOK IT TO THE PLACE WE BOUGHT IT AND THEY WARRANTIED THEM OUT WELL GUESS WHAT THE TAIL LENSES WE GOT REPLACED MELTED AGAIN AND BLEW OUT THE BULBS. WE TOOK OUR CAR TO MAZDA AND THE TECHNICIANS FOUND NOTHING WRONG, NO GROUND PROBLEM. WELL WE TOOK IT BACK TO THE PLACE WE BOUGHT IT THINKING THEY'D BE ABLE TO WARRANTY THEM OUT SINCE THEY'RE LESS THAN A YEAR WELL THE LADY WOULDN'T DO IT. NOW I AM STUCK WITH MY SPOILER BRAKE LIGHT AND THE PASSENGER. SO WE DECIDED TO REPLACE THE BRAKE SWITCH AND SO FAR OUR PASSENGER SIDE HASN'T BLOWN OUT. I SUGGEST REPLACING IT AND SEEING WHAT HAPPENS. IT IS A $30 PART. TONIGHT I AM BUYING NEW LENSES AND PRAYING. I WENT THROUGH 4 BULBS IN THE DRIVER AND 3 BULBS IN PASSENGER. I NEED HELP FIGURING THIS OUT BECAUSE $8 FOR A PACK OF BULBS EVERY WEEK IS RIDICULOUS. *TR
WHILE DRIVING MY CAR TO TURN INTO THE SHOPPING CENTER PARKING LOT, THE STEERING WHEEL LOCKED UP AND WAS VERY STIFF. AT THE SAME TIME THE ENGINE SHUT OFF AND ESSENTIALLY CAUSING MY CAR TO STOP IN THE MIDDLE OF THE PARKING LOT. ALL ENGINE, POWER, AND BATTERY LIGHTS FLASHED ON AND OFF AT THE SAME TIME. I ENDED UP PUTTING THE CAR IN PARK TURN OFF THE CAR WITH MY KEY AND THEN RESTARTING IT AGAIN. AFTER RESEARCHING I SAW THERE WAS A RECALL FOR MY MODEL AND YEAR, WHEN I CALLED THE CUSTOMER SERVICE DEPARTMENT THE REP NOT HAVING ANY NOTICE FOR A RECALL FOR MY TYPE OF MODEL AND DID NOT HONOR THE RECALL THAT I HAD MENTIONED TO HIM. I AM NOW HAVING TO LOOK OUTSIDE OF MY MEANS IN ORDER TO PAY FOR THIS ISSUE. *TR
DYNAMIC STABILITY CONTROL SYSTEM MALFUNCTION. DRIVERS SIDE AIR BAG WARNING LIGHT ILLUMINATED ON DASH. PASSENGER AIR BAG LIGHT IS OFF.
The brake light bulb has melted and burnt out the brake light housing assembly multiple times, I have purchased multiple brake light housing assembly and the issue continues. Clearly this is a manufacturing defect that is a safety/fire hazard.
THE ABS SYSTEM IS BROKEN. *TR
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE TURNING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED. THE CONTACT WAS REQUIRED TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
CRACKED ENGINE MOUNTS. COMMON PROBLEM IN THE VEHICLE YEAR AND MODEL. SHOULD BE LOOKED AT FOR RECALL. *TR
AS I SLOWED DOWN TO TURN A CORNER, THE POWER STEERING LIGHT CAME ON THE DASH, THE CAR LOST POWER. A FEW DAYS LATER THE SAME THING HAPPENED BUT THE CAR STALLED. SO FAR THIS HAS HAPPEN 6 TIMES. THE DEALER TOLD ME MY CAR IS NOT UNDER THE RECALL NOTICE. *TR
MY TIRE PRESSURE LIGHT WAS ON, SO I PULLED INTO A CONVENIENCE STORE THAT HAS A COMBINATION INFLATION-PRESSURE CHECK MACHINE. I CHECKED ONE TIRE & HAD NO ISSUE. I CHECKED/FILLED THE NEXT TIRE & DIDN'T NOTICE AN ISSUE IMMEDIATELY. I WENT ON TO THE 3RD TIRE, AND HEARD A POP, THEN A HISS. ALL AIR WAS LEAVING THE TIRE. I THEN NOTICED THE SECOND TIRE WAS DOING THE SAME THING. ACCORDING TO THE TIRE STORE, IT WAS THE VALVE STEM PRESSURE SENSORS. THE TIRE STORE KEEPS THE PARTS ON HAND BECAUSE THEY ARE "SEEING A LOT" OF THIS WITH THE MAZDA 3S, THAT IT'S A "DESIGN FLAW" THAT HAS SINCE BEEN RECTIFIED ON NEWER MODELS. IF I HAD ONLY FILLED ONE TIRE & HADN'T NOTICED THE DEFLATION, AND THEN GOTTEN ON THE HIGHWAY, I COULD'VE BEEN IN A SERIOUS ACCIDENT WITH MY SON IN THE CAR. THIS ANGERS ME: IF IT'S SO COMMON OF A PROBLEM, AND IT COULD CAUSE ACCIDENTS, WHY IS THERE NO RECALL?? *TR
MY PARENTS' 2007 MAZDA 3 5 DOOR HATCHBACK WAS REAR-ENDED WHILE TRAVELING AT APPROXIMATELY 40 MPH BY A FORD EDGE SUV TRAVELING AT A HIGHER RATE OF SPEED. THE MAZDA THEN HIT THE TALL CONCRETE DIVIDER NEARLY HEAD-ON, PROPELLED FORWARD BY THE INITIAL IMPACT. THE MAZDA WAS A TOTAL LOSS, SUSTAINING MODERATE REAR END DAMAGE AND HEAVY FRONT END DAMAGE. BOTH MY MOTHER (WHO WAS DRIVING) AND MY FATHER (IN THE FRONT PASSENGER SEAT) WERE INJURED AND TAKEN TO THE HOSPITAL. BOTH PEOPLE WERE WEARING THEIR SEAT BELTS. MOM SUSTAINED A FACIAL INJURY TO THE FOREHEAD, A CONTUSION TO HER ARM AND A PROBABLE CRACKED STERNUM. DAD SUSTAINED TWO FRACTURED RIBS AS CONFIRMED AT THE HOSPITAL AND OTHER MORE MINOR INJURIES. I AM CONCERNED BECAUSE NONE OF THE AIRBAGS ON THE CAR WENT OFF, AND I WOULD EXPECT AT LEAST THE FRONT ONES WOULD HAVE, CONSIDERING HOW HARD THE FRONTAL COLLISION WAS WHEN CAR HIT THE CONCRETE BARRIER. I AM CONCERNED THAT THEIR INJURIES WOULD HAVE BEEN LESS SEVERE IF THE AIRBAGS HAD GONE OFF WHEN THE CAR HIT THE BARRIER. I DID TAKE PICTURES OF THE INSIDE AND OUTSIDE OF THE CAR SHOWING THE DAMAGE AND THE INTERIOR WITH THE AIRBAGS INTACT AND UNUSED.....UPDATED 07/23/14 *BF
THE TRANSMISSION BEGAN TAKING SEVERE AND ERRATIC SHIFTS WHEN GOING UPHILL WHEN MY MAZDA REACHED 70,000 MILES. THESE SHIFTS ARE SO SEVERE THAT THE FIRST TIME IT HAPPENED I THOUGHT A TIRE HAD BLOWN OUT. IT OCCURRED ON A HIGH MOUNTAIN PASS THAT HAS NO SIDERAILS AND MANY FATALITIES HAVE OCCURRED SIMPLY FROM WEATHER CONDITIONS. WHEN WE CONTACTED MAZDA CUSTOMER SERVICE, THEY ADMITTED THAT A DEFECTIVE PART WAS IN THE TRANSMISSION FROM THE ORIGINAL PURCHASE OF THE CAR. THE PART, IN FACT, IS NO LONGER MANUFACTURED BECAUSE IT HAS BEEN RENDERED DEFECTIVE. MAZDA TOLD US OVER THE COURSE OF SEVERAL MONTHS AND HOURS OF PUTTING US ON HOLD AND SEVERAL MORE THOUSAND MILES PUT ON THE CAR THAT THE ONLY THING WE COULD DO IS REPLACE THE ENTIRE TRANSMISSION BECAUSE IT WAS NO LONGER UNDER WARRANTY. WHY IS THIS NOT A SAFETY ISSUE AND THEREFORE A RECALL? MAZDA CUSTOMER SERVICE PROMISED TO REVIEW THE CASE AND OUR MULTIPLE PHONE CALLS, NEVER GOT BACK WITH US, AND REFUSED TO SEE THAT IT IS A SAFETY ISSUE. THEY WILL DO NOTHING TO REPAIR THE TRANSMISSION BECAUSE OF THEIR FAULTY MANUFACTURING. WE STILL CONTINUE TO GO OVER THIS PASS, NOW IN SNOWY AND ICY CONDITIONS WITH A BABY IN THE BACKSEAT AND NO IDEA WHEN THE TRANSMISSION WILL GO OUT. UNFORTUNATELY UNTIL SOMEONE IS SERIOUSLY INJURED OR DIES MAZDA WON'T TAKE THIS ISSUE SERIOUSLY. I HAVE LOST ALL FAITH IN MAZDA'S QUALITY OF ASSURANCE OR CONCERN FOR CUSTOMER SAFETY AND WILL NOT BE PURCHASING ANOTHER MAZDA IN THE FUTURE.