2007 Mazda Mazda3 Complaint Log

IN MARCH 2008, MY VEHICLE HAD WARNING LIGHTS TURN ON FOR BOTH THE SEAT BELT AND ABS SYSTEM. THE DEALER CLEARED THE CODE AND CHECKED THE SYSTEM FOR ERRORS. NO CODES RE-OCCURRED AND THE CAR WAS RETURNED TO ME. SUBSEQUENTLY IN DECEMBER 2008, THE AIRBAG LIGHT CAME ON AGAIN. THE DEALER ADJUSTED SOME WIRING AND CLEARED THE LIGHT/CODE. NOW IN SEPTEMBER 2011, THE AIRBAG LIGHT IS ON AGAIN. *TR

OXYGEN SENSOR #2 HAD BEEN CROSS-THREADED INTO THE EXHAUST MANIFOLD. DAMAGE WAS DONE AT THE FACTORY. DEALER REFUSED TO REPLACE THE PART DO TO THE FACT THAT I HAD FOUND THE PROBLEM AND NOT THEM. *TR

THIS CAR HAS NEVER BEEN IN AN ACIDENT, AND HAS BEEN VERY WELL MAINTAINED. THE CAR, A MAZDA 3 HATCHBACK GRAND TOURING HAS AN ONGOING BRAKE DEFECT. THE FRONT BRAKE ROTORS BECAME WARPED AROUND 17,000 MILES. I "PAID" $300.00 TO HAVE THE ROTORS TURNED AND PURCHASED NEW BRAKE PADS AND HAD THEM INSTALLED. ACCORDING TO MAZDA IT WAS MY FAULT DUE TO "HEAVY BRAKING" AND THERE IS NO WAY MAZDA BRAKE ROTORS ARE FAULTY, AND IT IS NOT A WARRANTIED ITEM. THREE MONTHS AND 7,000 MILES LATER THE FRONT BRAKE ROTORS ARE WARPED AGAIN AND HAVE BECOME A BLUEISH-BLACK DUE TO EXTREMLEY HIGH TEMPERATURES, THE REAR DISCS HAVE THE SAME DISCORLOATION DUE TO EXTREME HIGH TEMPS AND ALSO NEED TO BE REPLACED. THERE WERE NO SIGNS OF HEAVY BREAKING EXCEPT THE DISCOLORATION. THE NEW PADS I HAD INSTALLED AT 17,000 MILES STILL LOOKED NEW, THIS ILLUSTRATES I AM" NOT" A "HEAVY BREAKER" AND THERE IS A DEFECT. THIS TIME MAZDA DID NOT PUT THE BLAME ON ME FOR "HEAVY BREAKING" NOR DID THEY TAKE RESPONSBILITY. MAZDA SAID IF I WERE DRIVING DOWN THE ROAD AND THE BRAKES WOULD JUST "LOCK UP" DURING BRAKING THEY'D CONSIDER IT A FAULTY PART AND REPLACE IT. APPARENTLY I MUST BE PUT IN AN EXTREMELY DANGEROUS, LIFE THREATENING SITUATION BEFORE MAZDA WILL REPLACE ANY PARTS. AFTER MAZDA TOLD ME THIS I'VE BECOME VERY UNCOMFORTABLE WITH THE IDEA OF DRIVING THIS CAR AND I'M AFRAID THE BRAKES COULD LOCK UP ON ME AT ANYTIME OR JUST QUIT WORKING. MAZDA ALSO TOLD ME "THIS IS NOT A WARRANTIED ITEM" AND IF I HAVE ANY PROBLEMS I NEED TO TAKE IT UP WITH THE "CORPORATE OFFICE" AND GAVE ME THE NUMBER. I HAVENT CALLED THE CORPORATE OFFICE YET I'M PRETTY SURE THEY'LL BLAME ME AND TELL ME ALOT CRAP I DO NOT WANT TO HEAR. I DON'T KNOW HOW YOU THE NHTSA DEAL WITH THEESE PROBLEMS, PLEASE KEEP ME INFORMED OF ANY PROGRESS MADE. *TR

IN DECEMBER 2007 MY 2007 MAZDA 3 5 DOOR LOST STEERING CONTROL AND I SLID INTO A TELEPHONE POLE. MAZDA OF GREATNECK WOULD NOT TAKE MY COMPLAINT SERIOUSLY. AS I WAS MAKING A RIGHT TURN I FELT THAT THE STEERING WHEEL BECAME EXTREMELY LOOSE AND WOULD NOT RESPOND TO MY TURNING THE WHEEL. *TR

GAS TANK PUNCTURE WHILE DRIVING TO WORK. PUNCTURE IS PINHOLE SIZE. THE ONLY EVENT LEADING TO THIS WAS BRAKING HARD TO AVOID A DEER. THERE WAS NO ACCIDENT, NO OTHER DAMAGE TO UNDERCARRIAGE, BASICALLY NO SIGNS OF ANYTHING EXCEPT A SMALL HOLE IN THE TANK. *TR

FOUND TIRE WEAR ON INSIDE OF BOTH REAR TIRES. TOOK TO DEALER TO ALIGN REAR END. SERVICE DEPT STATED THAT THERE IS NO WAY TO ALIGN REAR WHEELS. HOWEVER I COULD BUY A KIT FROM THE INTERNET THAT WHEN INSTALLED WOULD ALLOW THE REAR WHEELS TO BE ALIGNED. COST TO ME WOULD BE $500.00. CALLED MAZDA TO COMPLAIN AND THEY SAY IT IS OK. HOWEVER I BELIEVE THAT RUNNING YOUR CAR ON THE INSIDE TREAD OF YOUR TIRES IS A SAFETY HAZARD. TIRES ARE DESIGNED TO RUN ON THE FLAT BOTTOM AND NOT ON THE INSIDE EDGE. MAZDA SAID THE REAR END WAS DESIGNED THAT WAY FOR STABILITY. I KNOW OF NO OTHER CAR MADE TODAY THAT DOES NOT HAVE THE ABILITY TO ALIGN THE REAR END SO THAT THE TIRES WILL RUN FLAT ON THE ROAD. HAVING TALKED TO MAZDA I AM SURE THEY WILL NOT CORRECT THE MANUFACTURE DEFECT UNLESS THE GOVERNMENT GETS INVOLVED. AND I HOPE YOU DO BEFORE THERE IS AN ACCIDENT FROM A BLOWN TIRE. *TR

TL*THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 40 MPH, THE XENON HEADLIGHTS PROVIDED POOR VISIBILITY. THE 12 VOLT,35 WATT LIGHTS DO NOT REFLECT THE EYES OF ANIMALS AND, AS A RESULT, THE CONTACT WAS UNABLE TO SEE A DEER RUNNING ACROSS TWO LANES BEFORE IT STRUCK HER VEHICLE. THE VEHICLE SUSTAINED $800 WORTH OF DAMAGE. THE LOW BEAMS WERE ILLUMINATED AT THE TIME OF THE CRASH. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 11,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED TOOK THE VEHICLE TO DEALER AND DEALER ADJUSTED LIGHTS BUT STILL POOR VISIBILITY. THE CONSUMER PROVIDED AN ESTIMATE FOR REPAIRS. UPDATED 12/12/07 *TR

I WAS REAR ENDED BY A CITY TRANSIT BUS GOING APPROX. 30MPH. AT THE POINT OF IMPACT MY SEAT DISLODGED FROM IT'S POSITION AND FLEW BACK TO THE FURTHEST POSITION, THEN LOCKING IN PLACE. I WAS UNABLE TO HIT THE BRAKES - THEREFORE, PUSHING ME INTO ANOTHER VEHICLE OF WHICH I REAR ENDED. MY BRAND NEW CAR WAS CONSIDERED A TOTAL LOSS. I DID SEVERE DAMAGE TO THE CAR I REAR ENDED. THE AIRBAGS ALSO FAILED TO DEPLOY. *TR

CAR HIT ON DRIVER'S SIDE BY CAR TRAVELING AT APPROX 30 MPH WITH NO DEPLOYMENT OF SIDE AIR BAGS. *JB

THE RESUME FUNCTION ON THE CRUISE CONTROL SOMETIMES EXCEEDS THE SET SPEED AND FAILS TO UPSHIFT. AN EXAMPLE OF THE SCENARIO IS THE CRUISE SET SPEED IS 75 MPH. I APPROACH A CAR GOING 65 MPH AND PRESS THE CANCEL BUTTON WHICH DISENGAGES THE CRUISE CONTROL. THE CAR PULLS OVER AND I PRESS THE RESUME BUTTON. THE TRANSMISSION WILL SOMETIMES DOWNSHIFT TO EITHER 3RD OR 4TH GEAR AND QUICKLY ACCELERATE TO 78 MPH AND STAY IN THE LOWER GEAR. I AM NOT TOUCHING ANY PEDALS NOR THE GEAR SHIFT WHICH IS STILL IN THE AUTO POSITION. THE TRANSMISSION WILL STAY IN THE LOWER GEAR AT THE HIGHER SPEED INDEFINITELY. IF I PRESS CANCEL AND THEN RESUME IT WILL IMMEDIATELY SHIFT TO 5TH GEAR AND RETURN TO THE 75 MPH SET SPEED. THE PROBLEM IS INTERMITTENT AND HAS HAPPENED ABOUT 10-12 TIMES IN THE LAST YEAR. I DO USE THE CRUISE FUNCTION DAILY ON THE INTERSTATE, BUT DON'T ENCOUNTER THE DESCRIBED SITUATION VERY OFTEN. I HAVE TRIED TO REPRODUCE THE PROBLEM A FEW TIMES WITHOUT SUCCESS. I HAVE TAKEN THE CAR TO THE DEALER BUT THEY WERE ALSO UNABLE TO REPRODUCE THE PROBLEM OR FIND ANY OTHER PROBLEMS WITH THE CRUISE FUNCTION. THEY ALSO STATED THERE WAS NO TECH BULLETIN DESCRIBING THIS PROBLEM. AN EMAIL TO MAZDA WAS RESPONDED TO BY SUGGESTING I TAKE THE CAR TO THE DEALER. I AM A VERY EXPERIENCED DRIVER. I KNOW WITH ABSOLUTE CERTAINTY THAT I AM NOT TOUCHING ANY PEDALS AND THAT THE GEAR SHIFT IS IN THE AUTO POSITION. THIS IS NOT A CASE OF DRIVER ERROR. THERE IS A CLEAR DEFECT IN THE FUNCTIONING OF THE CRUISE CONTROL OR TRANSMISSION OPERATION. IN EVERY OTHER WAY THE CRUISE AND TRANSMISSION OPERATION HAS BEEN COMPLETELY NORMAL. *TR

I CRASH MY CAR MAZDA 3 MODEL, I FLIP THE CAR FIVE TIMES AND NON OF THE AIRBAGS OPEN, THE CAR HAS CRASHED IN ALL SITES VERY BADLY. I INJURED MY HEAD AND SPINE AND I HAD INTERNAL BLEEDING ON MY LEFT EYE. I WANT FROM YOUR COMPANY TO GIVE ME ADVISE YOU MIGHT NEED PICTURES OF THE CAR. THE ACCIDENT WAS IN EUROPE LAST JULY 2007. THANK YOU. *TR

I BOUGHT A MAZDA 3 2007 ON APRIL 2007. THE CAR BEGAN TO MAKE A NOISE ON JULY OF THAT YEAR. I REPORTED THIS TO THE AFTER-SERVICE DEALER, WHERE WE BUY THE CAR, BUT THEY COULDN'T FOUND WHAT MAKES THE NOISE. THE HAD TOLD ME THAT THEY CHANGED THE DAMPER (SHOCK-ABSORBER) AT LEAST 3 TIMES, BUT EACH TIME, THE NOISE CONTINUE THERE, IT SOUNDS LIKE A 'CLAP' EACH TIME I PASS THROUGH A BRIM, OR JUST DRIVING. THEY SAID IT WAS THE SUSPENSION, THE DAMPERS, BUT THE NOISE IS STILL THERE. THE CAR STAYED SEVERAL DAYS AND SEVERAL TIMES AT THE AFTER-SERVICE OF THE CAR DEALER, AND THEY WOULDN'T BE ABLE TO REPAIR IT, SO WE DECIDED TO PROVE A NEW CAR-DEALER AFTER-SERVICE, AND WE TOOK THE CAR THERE SEVERAL TIME TOO. THIS LAST TIME, TIRED OF THEIR INEFFICIENCY, LACK OF COMPROMISE AND NON SERVICE CUSTOMER, WE DECIDED TO WRITE O MAZDA MEXICO, AND THEY HAVE THE CAR ON THE LAST CAR-DEALER WHERE WE TOOK THE CAR THE LAST TIME, IT'S GOING TO BE THE THIRD TIME DURING MARCH, THAT MY CAR IS THERE, THEY COULDN'T FIX IT, AND TODAY THEY SAID THAT THEY ARE STILL REVIEWING IT, AND THEY DON'T HAVE A CLUE ABOUT THAT COULD BE HAPPENING. WE DON'T KNOW WHAT TO DO, SO WE ARE TRYING TO EXPRESS THIS ISSUE IN ALL THE FORUMS THAT WE HAVE AVAILABLE. I HOPE YOU CAN HELP ON THIS, BECAUSE I READ THAT YOU SEND THE FAILURES TO SEVERAL COUNTRIES, WHEN YOU FIND SOMETHING. *TR

2007 MAZDA 3 PARKED ON A MODERATE GRADE IN SECOND GEAR AND WITH PARKING BRAKE ENGAGED. AFTER 10-15 MINUTES CAR ROLLED BACKWARDS AND HIT 2 OTHER CARS. MAZDA WAS STILL IN GEAR WITH BRAKE ENGAGED. *AK

I HEARD OF A POWER STEERING ISSUE RECALL AND WOULD LIKE TO NOTE THERE IS A PROBLEM WITH MY 2007 MAZDA 3 MANUFACTURED IN FEB 2007 - WHICH IS PRIOR TO THE RECALL DATES. WHEN THE ENGINE IS OFF OR STALLED THE POWER STEERING TURNS OFF. THIS HAS NOT YET CAUSED A PROBLEM, BUT THE STEERING SHOULD REMAIN ACTIVE UNTIL THE VEHICLE SPEED REACHES ZERO, NOT JUST WHEN THE ENGINE IS RUNNING. I FEAR MANY PEOPLE WILL NOT NOTICE THIS UNTIL THEIR VEHICLE IS OLD AND STALLS UNEXPECTEDLY - WHICH WILL DISABLE POWER STEERING AND COULD RESULT IN A LOSS OF CONTROL. *TR

TL*THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURES. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN INSPECTED BY MAZDA. THE CURRENT AND FAILURE MILEAGES WERE 6,963.

THIS IS A TOTALLY FICTITIOUS COMPLAINT THAT IS UNSUBSTANTIATED BY ANY FACT.

ON 2/08/2007 MY NEWLY PURCHASED MAZDA 3 WAS RUNNING FOR 45 MINUTES AT 40 MILES PER HOUR AND THE ENGINE RACED. ON 2/16/2007, THE ENGINE RACED AGAIN AND THE CAR SWITCHED FROM FIRST GEAR TO 5TH GEAR IN 1 SECOND WHILE THE ENGINE RACED. ON 2/19/2007, THE BRAKES FAILED TO STOP, NARROWLY AVOIDING AN ACCIDENT WHILE THE ENGINE RACED. THE CAR WAS PUT IN PARK AND THE ENGINE RACED AGAIN. EARLIER THAT SAME DAY, THE CAR CHANGED FROM FIRST GEAR TO FIFTH GEAR AND THEN TO SECOND GEAR WHILE MAKING A CLICKING SOUND. WHEN IT WAS CHECKED OUT BY THE MAZDA DEALERSHIP, THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. THIS CAR COULD HAVE CAUSED A HORRIFIC ACCIDENT AND STILL COULD. *JB

MAZDA SPEED3 2007 HAS BEEN HAVING PROBLEMS, WITH ENGINE MOUNTING FAILURE IT SEEMS THE ENGINE MOUNT IS NOT BOLTED CORRECTLY OR THE BOLT ITSELF TO THE ENGINE IS DEFECTIVE , I BELIEVE MAZDA IS AWARE OF THIS THREE INCIDENTS ,BUT HAS NOT ISSUE ANY RECALLS OR RECOMMENDATIONS , I PROVIDE A FORUM LINK MAZDA3FORUMS AS SOME PICTURE PROVIDED BY ACTUAL CONSUMERS WHO HAD THIS HAPPENED TO THEIR CARS. PLEASE HELPS US. HTTP://WWW.MAZDA3FORUMS.COM/INDEX.PHP?TOPIC=68463.0. *JB

I HAVE SUSTAINED A PAINFUL ERGONOMIC INJURY TO MY RIGHT ACHILLES TENDON FROM THE POOR DESIGN OF THE ACCELERATOR/BRAKE AREA AND THE LIMITED SEAT ADJUSTMENT IN THIS CAR (2007 MAZDA SPEED 3). I HAVE TO ICE MY ANKLE EVERY NIGHT. WHEN DRIVING IT IS PAINFUL AND CAN BECOME NUMB, REDUCING MY ABILITY TO DO EMERGENCY BRAKING. I AM CONCERNED THAT THIS WILL LEAD TO AN ACCIDENT. THE ISSUE STARTED IN EARLY JANUARY WITH LESS THAN 100 MILES ON THE CAR - NOW I HAVE 1300 ON THE CAR AND EXPERIENCE THIS EVERY DAY I DRIVE THE VEHICLE. *NM

2007 MAZDA 3 INSTRUMENT PANEL GAUGES ARE VERY HARD TO READ IN BRIGHT DAYLIGHT. THE SPEEDOMETER IS MY MAIN PROBLEM.*AK

2007 MAZDA3 WAS INVOLVED IN A CRASH THAT TOTALED THE VEHICLE. IMPACT WAS ON THE DRIVER FRONT WHEEL AND ONLY AIR BAG DEPLOYED WAS THE DRIVER AIRBAG. THE CAR WAS EQUIPPED WITH SIDE AIR BAGS AND SIDE AIR CURTAINS AND THEY DID NOT DEPLOY. *NM

I RECENTLY PURCHASED A 2007 MAZDA3. THE AIR CONDITIONING VENT ABOVE THE PEDALS IS CLOSE ENOUGH TO WHERE ONE'S FOOT WILL GET CAUGHT ON IT WHEN TRYING TO MOVE ONE'S FOOT BETWEEN THE BRAKE AND GAS PEDALS. THIS CREATES A POTENTIALLY HAZARDOUS SITUATION WHERE THE DRIVER MAY BE UNABLE TO APPLY THE BRAKES BECAUSE HIS FOOT IS CAUGHT ON THE AIR VENT. *NM