NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Mazda Mazda6. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THERE IS A METALLIC "CLUNKING" SOUND SOME WHERE IN THE RIGHT FRONT (AND CAN SOMETIMES BE FELT THROUGH THE STEERING WHEEL) WHEN MAKING LOW SPEED, 90 DEGREE TURNS. *AK
POWER WINDOWS ONLY WORKED INTERMITTENTLY. DEALER IN SALEM, VA COULD NOT REPRODUCE PROBLEM. DEALER IN DALE CITY REPAIRED. CHECK ENGINE LIGHT CAME ON DURING ACCELERATION. DEALER DIAGNOSED AND DETERMINED LIGHT WAS ASSOCIATED WITH POWER WINDOWS. ONE WEEK LATER, LIGHT CAME ON AGAIN. DEALER ROTATED A FUEL INJECTED, TOOK THE CAR FOR TWO DAYS AND DETEREMINED THAT THE PROBLEM WAS FIXED. TWO MONTHS LATER, THE LIGHT CAME ON AGAIN. DEALER REPLACED PCM. TWO WEEKS LATER, LIGHT IS ON AGAIN.
THERE IS A RATTLING NOISE COMING FROM THE PASSENGER SIDE DASH. I HAVE TAKEN THE VEHICLE IN 3 TIMES, AND THE NOISE IS STILL THERE. THEY REPLACED SOME PADDING AND TIGHTENED A CHARCOAL FILTER. IT IS VERY ANNOYING HAVING A BRAND NEW CAR WITH A LOUD RATTLE.*AK
WINDSHIELD WIPERS DO NOT GO FAST ENOUGH DURING HEAVY RAINS. THE FASTEST SPEED IS NOT ENOUGH TO CLEAR THE WATER AWAY FOR VISIBILITY. *AK
WHILE DRIVING, THE VEHICLE STALLED. THE DEALER WAS AWARE OF THE PROBLEM. *PH SINCE THE VEHICLE WAS TURNED AROUND LEADING TO DOWNHILL, THE VEHICLE RESTARTED. TWO DEALERS DIDN'T KNOW WHAT WAS WRONG. THE VEHICLE DID NOT RUN AT 8500 ELEVATION. THE CONSUMER WAS LEFT SIDEWAYS IN THE ROAD WHEN THERE WAS HESITATION. *SCC *JB
ON JULY 4TH WEEKEND IT STARTED MAKING A CLICKING NOISE WHEN YOU DRIVE IT 65MPH. THE DEALERSHIP DECIDED IT WAS A DEFECTIVE CATALYTIC CONVETER. I HAD TO DRIVE IT 3 WEEKS MAKING THIS NOISE.THEN THE CHECK ENGINE LIGHT CAME ON.THEN I GOT A RECALL FOR THE BRAKE SYSTEM. NOW IT'S AUG. 8 I AM STILL IN A RENTAL CAR. ALL I WANT IS FOR THE DEALERSHIP TO TAKE BACK THE CAR, CANCEL THE LOAN & GO OUR SEPERATE WAYS.
CENTER DEFROSTER VENT DOES NOT CLOSE COMPLETELY. DURING HUMID OR RAINY CONDITIONS, THE OUTSIDE CONDENSATION CAN IMPARE DRIVERS VIEW. IF LEFT UNCHECKED THE CONDENSATION CAN IMPARE THE MIDDLE 1/3 OF THE WINDSHIELD.*AK
HAVE A MAZDA 6 THAT CONTINUOUSLY HAS THE CHECK ENGINE LIGHT COME ON. HAD AN INCIDENT WHERE THE CAR WAS FAILING TO ACCELERATE AND WAITED FOR TOW TRUCK. THAT WAS THE FIRST TIME I TOOK THE CAR IN FOR REPAIR. WAITED 3 WEEKS BEFORE I COULD GET MY CAR BACK AND WHEN I GOT IT BACK, IT HAPPENED AGAIN 3 MORE TIMES, AND TOOK IT IN FOR SERVICING ALL THOSE TIMES. I DON'T WANT TO CONTINUE TO MAKE A TRIP TO THE DEALER EVERY MONTH LIKE I HAVE BEEN DOING.*AK
WAS LEFT STRANDED WHEN CHECK ENGINE LIGHT AND AT LIGHT CAME ON. CAR WOULD NOT ACCELERATE ABOVE 20 MPH AND HAD SOME JERKING. HAD CAR TOWED IN. SERVICE DEPT REPLACED THROTTLE BODY AND SENSOR. CAR STILL REPEATEDLY HAS A JERK/HESITATION WHEN HOLDING STEADY BETWEEN THE SPEEDS OF 40MPH AND 50MPH. HAVE BROUGHT THE CAR IN THREE TIMES FOR THE JERKING/HESITATION AND THE SERVICE MECHANIC DOES NOT KNOW WHAT ELSE TO DO. THEY TRIED REDOWNLOADING THE COMPUTER WHICH WORKED FOR ABOUT 1 WEEK AND THEN THE JERKING/HESITATION PROCEEDED. MY SERVICE DEPT HAS SPOKEN TO CUSTOMER SERVICE OF CALIFORNIA AND THEY SAY THEY HAVE NOT HEARD OF ANY OF THESE PROBLEMS WITH ANY OTHER MAZDA 6'S AND THEY HAVE NO IDEA WHAT IT IS. I HAVE ALSO EXPERIENCED A WATER LEAK IN MY VEHICLE ABOUT A MONTH AFTER I BOUGHT IT WHICH FLOODED MY WHOLE PASSENGER SIDE. CARPET HAD TO BE REPLACED. MY BRAKES HAVE A SQUEAKY, GRINDING NOISE WHEN TURNING. MY BACK SEAT SEAMS ARE COMING UNSEWED. WILL HAVE TO GET THE FABRIC REPLACED. MY QUESTION IS, "WHAT'S NEXT?" I HAVE ALREADY RECIEVED LEGAL ADVICE AND MY LAWYER THINKS I HAVE A PRETTY GOOD CASE. IF NOTHING CAN BE DONE, THEN WHY NOT REPLACE THE VEHICLE. I AM FED UP WITH SPENDING MY TIME AT THE MAZDA DEALERSHIP. I BOUGHT A NEW VECHICLE TO STAY AWAY FROM MECHANICAL DIFFICULITIES.*AK
BOUGHT CAR NEW IN MAR. 03 AND LOVED IT. ABOUT THREE MONTHS LATER I STARTED TO HEAR SQUEAL FROM FRONT SUSPENSION/BRAKES WHEN MAKING SLOW LEFT TURNS WITH BRAKES APPLIES. HAVE TAKEN CAR TO TWO DIFFERENT DEALERS THAT COULD NOT REPRODUCE THE PROBLEM. IN DEC. 03 SAME SOUND STARTED HAPPENING WHEN MAKING LEFT OR RIGHT TURNS. ALSO, BRAKES ARE NOW MAKING HIGH PITCHED SQUEALS WHEN COMING TO A STOP WITH LOW TO MODERATE PRESSURE APPLIED. ONE DEALER SAID IT WAS THE DUST SHIELD AND RE-ADJUSTED IT, BUT DID NOT SOLVE PROBLEM. NOW DEALER SAYS THAT BOTH PROBLEMS MAY BE RELATED, BUT IF ITS THE PADS OR THE ROTORS HAVE TO BE REPLACED, I WOULD HAVE TO PAY TO HAVE THEM RESURFACED OR REPLACED. *AK
SMALL QUANTITY OF GASOLINE COLLECTED IN A CAVITY ON THE TOP OF THE GAS TANK IN 2003 MAZDA 6. *MR WHILE PREPARING THE VEHICLE FOR A 40 MPH OFFSET FRONTAL CRASH TEST, THE ENGINEERS AND TECHNICIANS FOUND A SMALL AMOUNT OF GASOLINE COLLECTED ON TOP OF THE GAS TANK AND ADJACENT TO THE SCREW IN THE FUEL SENDING UNIT. THEY WERE UNSURE IF THE LEAKED GASOLINE WAS PRESENT WHEN THE VEHICLE WAS DELIVERED OR DUE TO ONE OF THE TWO 5 MPH IMPACTS THAT WERE CONDUCTED. *SCC *JB
I AM EXPERIENCING PROBLEMS ON COLD STARTS. THE CAR WILL IDLE UP TO 2000 RPM, THEN IDLE ALL THE WAY DOWN AND DIE. ALL OF THIS WILL TAKE PLACE IN ABOUT 5-6 SECONDS. THE DEALER TOLD ME THAT IT WAS AN AFTERMARKET HANDSFREE KIT I HAD ADDED TO THE CAR. BUT I PURCHASED THE CAR IN JANUARY AND HAD THE KIT ADDED IN LATE FEBRUARY, AND HAD NO PROBLEMS UP UNTIL A COUPLE WEEKS AGO (LATE MAY). THE DEALER UNHOOKED THE HANDSFREE KIT, BECAUSE THEY SAID THAT THE AFTERMARKET PRODUCT WAS THE PROBLEM. AFTER HAVING THE KIT UNHOOKED FOR ABOUT 2 WEEKS NOW, I STILL EXPERIENCE THE PROBLEM. THE KIT IS NOT EVEN HOOKED INTO THE CARS WIRING ANYWHERE, IT IS WIRED ONTO THE BATTER DIRECTLY. THE PHONE IS NOT EVEN IN THE KIT WHILE THE CAR IS STARTING, AND THE KIT PULLS NO POWER UNLESS THE PHONE IS IN IT.
THERE IS AN ODOR COMING FROM THE EXHAUST. I HAVE TAKEN THE CAR TO THE DEALER TWO TIMES FOR THIS, AND THEY TOLD ME IT WAS THE GAS I WAS BUYING. SO I STARTED BUYING GAS OUT OF TOWN FOR A WHILE, THE ODOR CONTINUES. I HAVE 12,000 MILES ON THE CAR, AND THE ODOR KEEPS GETTING PROGRESSIVELY WORSE. BUT THE DEALER KEEPS TELLING ME IT IS THE GAS, AND OFFERS NO HELP.*AK
BRAKES MAKES A HARD GROUDING NOISE WHEN COMING TO A COMPLETE STOP. TOOK TO THE DEALER TO HAVE IT LOOKED AT. THE TECH SAID HE COULDN'T FIND ANYTHING. THIS HAPPENS EVERY DAY.IN AUG 2003 THERE WAS A RECALL ON THE BRAKES. I TOOK THE CAR IN SO THAT THEY CAN LOOK AT IT IN AUGUST FOR THE RECALL. THE BRAKES ARE STILL MAKING THAT NOISE.
CHECK ENGINE LIGHT CAME ON. CAR DIDN'T HAVE KNOW PICK UP.TOOK CAR TO THE DEALER,THEY NEVER TOLD ME WHAT WAS WRONG.
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
I BOUGHT MY CAR MARCH 6, 2003. IN MAY OF 2003 IT STARTED MAKING A HOWLING NOISE WHEN TURNING LEFT AT LOW SPEEDS OR INTO A PARKING SPACE. I HAVE BROUGHT IT IN 4 TIMES AND THEY CANNOT FIND THE NOISE. FOR THE LAST 2 MONTHS MY TRANSMISSION HAS BEEN HESITATING AT AROUND 25-35 MPH. IT IS LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO AND WHEN IT DOES IT MAKES A LOUD CLUNKING NOISE AND MY CAR JERKS FORWARD. I HAVE HAD IT IN TWICE FOR THAT AND THEY CANNOT FIND THE SOURCE OF THAT EITHER. *AK
THE ENGINE LIGHT AND TRANSMISSION LIGHT INDICATED A PROBLEM TO ME, AS WELL AS THE CAR JERKING UPON ACCELERATION. AFTER TAKING THE CAR TO THE DEALER FOR SERVICE IT WAS DETERMINED THAT KNOCK SENSOR HAD MALFUNCTIONED. SINCE THE FIRST VISIT TO THE DEALERSHIP FOR SERVICE REGARDING THIS PROBLEM, IT HAS HAPPENED 5 TIMES. I HAVE CONTACTED MY DEALER AND THE MANUFACTURER AND AM STILL DEALING WITH THIS ISSUE. MY DEALER HAS MADE NO ATTEMPT TO RECTIFY THE SITUATION OTHER THAN REPLACING THE ENGINE SENSOR OVER AND OVER. THE CAR WAS OUT OF COMMISION FOR OVER A WEEK EACH TIME. I HAVE GONE TO THE DEALER ASKING FOR THEIR HELP IN CONTACTING MAZDA ABOUT A NEW ENGINE AND OR CAR AND THEY ARE COMPLETLY UNCOOPERATIVE. *AK
I PURCHASED A 2003 MAZDA6 ON 4/18/2003, AT OF TODAY IT HAS 3,800 MILES.AFTER DRIVING ABOUT 10 MILES I STOPPED TO ORDER FOOD FROM A DRIVE THRU WINDOW. I WAS TOLD THAT IT WOULD BE 10 MINS FOR MY ORDER TO BE READY, SO I PULLED OVER TO A STALL AND WAITED FOR 15 MINS, WITH THE CAR STILL ON(NO AC WINDOWS DOWN). WHILE PLACING MY ORDER I HEARD THE FAN TURN ON I KNEW IT WAS ON BECAUSE IT WAS MAKING A VERY LOUD NOISE (NOT LIKE NORMAL). IT STAY ON WHILE I WAS PARKED WAITING FOR MY ORDER AND ON THE DRIVE HOME 10 MIN. IT CONTINUED TO STAY ON 90 SEC AFTER CAR WAS TURNED OFF. I WENT TO CHECK ON THE INTERNET TO SEE IF THERE WAS A PROBLEM WITH ANYONE ELSE AND FROM CA TO FA AND EVEN IN CAN MAZDA6 OWNERS HAVE HAD TO REPLACE RELAY CONTROL MODULE. I CALLED DEALER THEY SAID THAT THIS WAS NORMAL, BUT I COULD BRING IT IN TO CHECK. AFTER CAR WAS INSPECTED I WAS TOLD THAT THE RELAY CONTROL MODULE NEEDED TO BE REPLACED. *LA
2003 MAZDA 6 CHECK ENGINE LIGHT AT 1 WEEK, TRANSMISSIONS SLIPPING & SLAMMING INTO GEAR THROUGH 1 1/2 YEARS OF OWNERSHIP, AT 35,000 ENGINE WENT WAS REPLACED, REPLACEMENT HAD 300 MILES ON IT WHEN IT DIED ON THE SOUTHERN END OF NJ TURNPIKE TOWED TO DE DEALER, STILL HAS TRANSMISSION PROBLEMS, BACK IN SHOP NOW FOR ENGINE PROBLEMS ONLY 3000 ON REPLACEMENT ENGINE, INTO DEALER NUMEROUS TIMES FOR WATER LEAKS THAT HAVE CAUSE MOLD & RUST INSIDE THE CAR ON SEATBELTS & CAUSING ME A GREAT DEAL OF ILLNESS - STILL NOT REPAIRED GOING THROUGH LEMON LAW SINCE NOV 2003. *AK
THERE IS A "CLUNKING" SOUND COMING FROM THE LEFT FRONT OF THE CAR THAT CAN BE FELT THROUGH THE STEERING WHEEL WHEN MAKING SLOW TURNS WHILE GOING OVER RAIN DITCH.
THE CHECK ENGINE LIGHT HAS BEEN ON IN MY CAR SINCE THE FIRST WEEK I BOUGHT THE CAR. I HAVE TAKEN IT TO THE DEALER SERVICE DEPARTMENT, AND THEY TELL ME THAT THE KEY ENTRY SYSTEM IS THE PROBLEM. AFTER THE FOURTH TIME HEARING THIS, I DECIDED TO WRITE SOMEONE AND LET IT BE KNOWN. I USE MY CAR AS AN OFFICE FOR MY JOB, AND IT'S VERY IMPORTANT THAT ME AND MY FAMILY FEEL SAFE IN THE CAR. PLEASE TELL ME WHAT I HAVE TO DO GET THIS FIXED. I CAN'T KEEP TAKING DAYS OFF WORK TO GO BACK TO THE REPAIR SHOP. THE DEALERSHIP IS MALLOY MAZDA IN WOODBRIDGE,VA.
CONSUMER BEGAN TO HEAR POPPING NOISES IN THE FRONT END OF THE VEHICLE WHEN TURNING THE STEERING WHEEL. *LA THERE WAS A POP NOISE IN THE FRONT END WHEN THE VEHICLE SAT FOR A WHILE AND WHEN GOING FROM REVERSE TO DRIVE, THE STRUTS AND MOUNTS WERE NOISY, THE LOWER BODY FAIRING HAD COME APART TWICE, AND THERE WAS A GRINDING NOISE IN THE BRAKES DUE TO THE WARPED FRONT BRAKE ROTORS. *SC *JB
MANUFACTURING PROBLEMS WITH 2003 MAZDA 6 / AUTO ALLIANCE INTERNATIONAL FACILITY. *MR THERE WAS RUST ON THE DOOR SASHES OF ALL FOUR. THE CONSUMER'S VEHICLE MAY BE ONE OF 46K ASSEMBLED AT THE AAI FACILITY THROUGHOUT JULY OF 2003 THAT WAS POTENTIALLY AFFECTED. THE CD PLAYER/CHANGER HAD BECOME DEFECTIVE, THERE WAS A DEFECTIVE FUSE ACCESS COVER, THERE WAS A RATTLING IN INTERIOR DRIVER AND PASSENGER DOOR PANEL WHILE DRIVING OR WHEN LISTENING TO MUSIC, AND THERE WAS A ROTTEN EGG SMELL THAT HAD COME FROM THE EXHAUST WHICH ENTERED THE CABIN. *SC
IT WAS STATED THAT THE CONSUMER'S VEHICLE HAS THE PRESENCE OF RUST ON THE DOOR SASHES OF ALL FOUR DOORS. *LA WITHIN EIGHT MONTHS OF OWNING THE VEHICLE, THERE WERE OTHER PROBLEMS SUCH AS A DEFECTIVE CD PLAYER, A PERSISTENT SULFUROUS SMELL COMING FROM THE EXHAUST WHICH ENTERED THE VEHICLE, A DEFECTIVE FUSE ACCESS COVER AND THE REMOVAL OF THE INTERIOR DRIVER AND PASSENGER DOOR PANELS TO REMEDY A RATTLING NOISE WHEN DRIVING. *JB