2015 Mazda Mazda6 Complaint Log

I HAD DONE TONS OF RESEARCH AND FINALLY FOUND THE VEHICLE THAT I WAS WANTING. I PURCHASED A BRAND NEW MAZDA6. I HAD ONLY HAD THE CAR ABOUT A WEEK AND A HALF, WHEN SUDDENLY, AS I WAS ENTERING ONTO THE HIGHWAY, I GOT MY SPEED UP TO APPROXIMATELY 35-45 MPH WHEN I HEARD THREE LOUD POPS. I SAW MY WINDSHIELD BEGINNING TO SPLIT FROM THE SEAL AT THE BASE. IT SPLIT CENTRAL ABOVE MY DEFROSTER. BY THE TIME I TRAVELED TWO MILES TO PULL OVER, I HAD WATCHED THE CRACK GROW, FORMING AN S SHAPE ONTO MY WINDSHIELD. WHEN I CONTACTED THE DEALERSHIP, I WAS IMMEDIATELY ADVISED IF IT WAS A ROCK CHIP, IT WOULD NOT BE COVERED. THERE WAS NO ROCK CHIP ON MY WINDSHIELD, I LOOKED AT IT AND TOOK PICTURES OF IT. BY THE END OF THE DAY WHEN I HAD GOTTEN OFF OF WORK, THE CRACK HAD GROWN, COVERING ABOUT 1/3 OF THE HEIGHT OF MY WINDSHIELD. THE SPLIT BEGAN WIDEN A BIT AND A COUPLE OF LITTLE GLASS FRAGMENTS WERE BREAKING OFF. I BROUGHT IT UP TO THE DEALERSHIP AND WITHIN SECONDS THEY STATED IT WOULDN'T BE COVERED DUE TO A ROCK CHIP WHEN I WATCHED IT SPLIT FROM THE BASE SEAL OF THE WINDSHIELD. THERE WAS NO INDICATION OR SIGN OF A CHIP IN THE WINDSHIELD. THEY MADE SUCH A QUICK JUDGMENT THAT I FEEL THEY HAD MADE THIS DECISION PRIOR TO MY ARRIVAL. *TR

BRAND NEW VEHICLE AND RECEIVED A TWENTY-SIX INCH LONG GLASS BREAK ON THE FRONT WINDSHIELD FROM A SMALL TINY ROCK. THE BREAK BEGINS AT THE STRUCTURE OF THE WINDSHIELD FRAME AND EXTENDS BEYOND. THIS IS THE FIRST VEHICLE I'VE EVER EXPERIENCED TO RECEIVE ANY BREAK IN THE GLASS FROM A TINY ROCK ALONG WITH THE NEED TO REPLACE THE ENTIRE WINDSHIELD. FURTHERMORE, DAYS LATER ANOTHER TINY ROCK HIT THE FRONT WINDSHIELD IN THE SAME AREA AND CREATED ONCE AGAIN ANOTHER BREAK BUT A CHIP INSTEAD. *TR

TL* THE CONTACT OWNS A 2015 MAZDA 6. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT GRADUALLY APPLIED FORCE TO THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED IN EXCESS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55.

MY WIFE MOVED OUR 2015 MAZDA6. SHE MOVED THE CAR DOWN THE DRIVEWAY, PRESSED THE BRAKE TO BRING THE CAR TO A COMPLETE STOP AND SHIFTED THE CAR INTO PARK. SHE THEN PROCEEDED TO PRESS THE BUTTON TO TURN OFF THE VEHICLE. IN DOING SO, THE ENGINE TURNED OFF AND WHEN SHE RELEASED THE BRAKE THE CAR ROLLED 3 FEET. FRANTICALLY, SHE PUSHED DOWN ON THE BRAKE AND PULLED UP THE EMERGENCY BRAKE. HOWEVER, THE CAR ROLLED INTO A POST AT THE END OF THE DRIVEWAY CAUSING DAMAGE TO THE HOOD, MOLDING AND BOTTOM BUMPER OF OUR BRAND NEW VEHICLE. *TR

AFTER MY FIRST TRIP ON THE HIGHWAY IN THE 2015 MAZDA6, IT GOT THREE CHIPS/CRACKS IN THE WINDSHIELD. THIS IS NOT FROM A SIZABLE STONE, BUT TINY PEBBLES THAT IN OTHER CARS WOULD NOT HAVE BEEN AFFECTED. AFTER OWNING MANY CARS OVER THE YEARS, I HAVE NEVER WITNESSED ONE TO BE SO QUICK TO GET CRACKS. I AM QUITE BOTHERED THAT IN ONLY SEVEN DAYS MY NEW CAR NEEDS SOMETHING REPLACED DUE TO A WEAK COMPONENT. *TR

I HAVE MY 2015 MAZDA 6 FOR ONLY ONE AND HALF MONTH. MY WINDSHIELD HAS A CRACK OF ALMOST 20 INCH LONG. ALMOST EVERYDAY AS I DRIVE, I WOULD HEAR LITTLE THINGS HITTING MY CAR THAT LEAVES MARKS ON MY WINDSHIELD AND BODY. THE REASON I HEAR THE SOUNDS IS BECAUSE OF ITS LESS THAN AVERAGE SOUNDPROOF STRUCTURE. I DO NOT DRIVE ANY DIFFERENTLY THEN I HAVE BEEN FOR YEARS, AND MOSTLY I AM JUST DRIVING TO WORK. I HAVE NEVER HAD THIS CONSISTENT PROBLEM BEFORE WITH MY CARS, IN FACT, FOR ALL THE CARS I EVER DROVE, NEW OR OLD, OWN OR BORROWED, NO CAR GETS MARK AND DENTS AS EASILY AS THIS ONE. I BELIEVE THERE IS A QUALITY PROBLEM WITH THIS MODEL AND IT IS UNETHICAL FOR MAZDA TO SELL CUSTOMERS VEHICLES THAT ARE COMPLETELY RESISTANT-LESS IN WEAR AND TEAR ON A NORMAL USE. *TR

EVEN THOUGH IT SAYS IT CAN USE THE LOWEST OCTANE RATING, I NOTICED SOME HESITATION WHEN STARTING FROM A RED LIGHT. THE CURE FOR THIS WAS TO GO UP ONE GRADE OF OCTANE NOW NO MORE HESITATION. *TR

WE WERE ON A HIGHWAY ACCESS ROAD, SLOWING FOR A TURN ONTO AN OVERPASS. A PIECE OF GRAVEL FROM A GRAVEL TRUCK HIT THE WINDSHIELD. WE WERE NOT FOLLOWING CLOSELY. WE DID NOT SEE THE GRAVEL. WITHIN SECONDS OF THE GRAVEL IMPACT, AND AS WE SLOWED AND TURNED ONTO THE OVERPASS, THE WINDSHIELD DEVELOPED AN OVER 20 INCH CRACK. WE HAD TO REPLACE THE ENTIRE WINDSHIELD, WHICH COST US A $500 DEDUCTIBLE. GRAVEL TRUCKS ARE A FACT OF LIFE. ON ALL OF OUR OTHER CARS, WE HAVE HAD TO REPAIR WINDSHIELD ROCK CHIPS. THIS IS THE FIRST CAR WE'VE OWNED WHERE A PIECE OF GRAVEL RESULTED IN A REPLACED WINDSHIELD. THIS IS CONCERNING. *TR

THE BRAND NEW CAR IDLES VERY ROUGH AT STOP LIGHTS. IT SHAKES THE ENTIRE CAR. *TR

WAITED MONTHS FOR DEALER TO REPAIR RECALLED AIR BAG INFLATOR. HAVE NOT BEEN CONTACTED. CAR MAY HAVE BEEN DRIVEN IN HIGH HUMID AREAS AS IT WAS ORIGINALLY A RENTAL.