2015 Mazda Mazda6 Tires & Wheels Problems

The contact owns a 2015 Mazda Mazda6 equipped with Firestone Tires, Tire Line: Firehawk Indy 500, Tire Size: 225/45/R19, DOT Number: EJE8CFJ3819. The contact stated while driving 40 MPH, the front passenger’s side tire experienced a blowout. The contact stated that after pulling over, he noticed the wheel was angled inward and had detached from the wheel hub and that there was damage on the sidewall. The dealer was not contacted. The tire was replaced with a spare while awaiting the diagnostic test and repair at independent mechanic. The tire was the original equipment. The manufacturer was notified of the failure. The failure mileage was 88,513.

LAST WEEK THE WHILE DRIVING THE CAR IT WAS FELT THAT THE VEHICLE WAS GOING OUT OF CONTROL AND A METALLIC KNOCKING SOUND WAS COMING FROM THE FRONT RIGHT SIDE. AFTER PARKING THE VEHICLE IT WAS NOTICED THAT THE FRONT RIGHT TIRE HAD COMPLETELY DEFLATED. BUT HE TPMS DID NOT SHOW ANY ABNORMALITY EVER DURING THE DRIVE. THE TIRE WAS DAMAGED TO AN EXTENT THAT IT HAD TO BE REPLACED. THANKFULLY THIS HAPPENED AT A LOW SPEED AND IT APPEARS THAT THE TPMS SENSORS (ON WHICH THERE WAS AN EARLIER RECALL) IS NOT WORKING CORRECTLY.

I WAS DRIVING TO WORK IN MY 2015 MADZA6 WHEN I NOTICED THE CAR IS SWERVING A BIT TO THE RIGHT. I THOUGHT MY CAR HAD A SMALL ALIGNMENT PROBLEM. SO I CONTINUE DRIVING AS I DID NOT SEE HERE ANY BEEPS AND THERE'S NO WARNING ON MY DASHBOARD. IT WAS ABOUT 3 TO 4 MILES LATER WHEN ALL OF THE SUDDEN, THE CAR WAS SWERVING A BIT TO THE LEFT AND RIGHT AND I CAN HEAR GROWLING SOUND WHICH SEEMS TO COME FROM THE TIRES. I WAS DRIVING AT ABOUT 45 MPH AT THAT TIME AND THERE WERE SOME SNOW AND ICE ON THE ROAD DUE TO THE 3 TO 4 INCHES OF SNOW OVERNIGHT. WITHOUT HESITATING, I DROVE TO A NEARBY PARKING LOT AND CHECKED MY CAR. YAP! I HAD A FLAT TIRE ON THE FRONT PASSENGER SIDE. IF THAT'S IS SO, WHY DIDN'T THE TIRE PRESSURE MONITORING SYSTEM (TPS) GAVE ME A BEEP AND LIGHTS UP ON THE DASHBOARD? ALSO, I REMEMBERED TAKING MY CAR TO THE SUBURBAN MADZA6 DEALER IN TROY MICHIGAN SOMETIME IN DECEMBER 2014 TO HAVE THE TPS FIXED DUE TO A MADZA RECALL. SO WHY ISN'T THE TPS ON MY CAR WORKING? MY ODOMETER SHOWS ONLY ABOUT 8065 MILES WHEN THIS HAPPENS. I CHANGED THE FLAT TIRE WITH MY SPARE AND TOOK THE FLAT TIRE TO DISCOUNT TIRE (248-3931900) IN AUBURN HILLS, MI AND UNFORTUNATELY, THEY TOLD ME MY TIRE IS BAD AS IT WAS DRIVEN FOR QUITE A DISTANCE WITH LOW TIRE PRESSURE. THE TIRE STILL HAS ABOUT 80 TO 90% THREAD ON IT. THE NEXT MORNING, I COMPLAINED TO MADZA USA (1-800-2225500) ABOUT THE TIRE PRESSURE MONITORING SYSTEM. I EXPLAINED TO JESSIE WHOM I SPOKE TO ABOUT WHAT HAPPENED. THE CASE NUMBER IS 1-1-91037814. HE CHECKED MY CAR RECORD AND ADMIT I DID HAVE THE TPS RECALL DONE. BUT HE SAID THERE IS A RECENT TPS RECALL BUT I WAS NOT NOTIFIED THROUGH MAIL OR PHONE. I TOLD JESSIE THAT MADZA SHOULD BE RESPONSIBLE FOR THE DEFECTIVE TPS AND SHOULD ALSO PAY FOR MY TIRE. INSTEAD HE ONLY GIVE ME A $100 COUPON TO BE USED FOR MADZA PRODUCT AND SERVICES. I HOPE TO RECORD THIS COMPLAINT FOR OTHER MADZA6 OWNERS.

COMING HOME FROM VACATION ON INTERSTATE HIGHWAY LARGE EXPLOSION. THE RIM BLEW OUT AND THE TIRE WITH IT. THERE WAS NO ROAD HAZARD THAT WE HIT. THE HOLE IN THE RIM IS APPROX. 3-4" AND 6-8" SPLIT IN THE RIM.

THE TIRE COMPLETELY SEPARATELY FROM THE SIDEWALKS ON BOTH SIDES. I HEARD A POP SOUND AND WITHIN 15SECOND I LOSS CONTROL OF MY CAR 2015 MAZDA 6 I HAVE PICTURES OF THE INCIDENT

WHILE DRIVING HOME FROM THE SHORE TODAY GOING 70MPH I HEARD A POPPING SOUND AND WITHIN 15 SECOND MY 2015 MAZDA 6 13,000 MILES WAS OUT OF CONTROL I BARLEY MADE IT CROSSING FOUR LANES OF TRAFFICS TO GET ONTO THE SHOULDER. ONCE I EXITED THE CAR I NOTICED THE LEFT REAR TIRE P245/65R19 SPORT WAS THE ISSUE UPON FURTHER EXAMINATION I NOTICED THE TIRE BROKE OFF APPROX 1" ABOVE WHERE THE DOT NUMBERS ARE LOCATED. THE INSIDE OF TIRE TO THE RIM ALSO BROKE OFF COMPLETELY FROM THE RIM. THE TIRE WAS STILL COMPLETELY ROUND BUT WAS SEPARATED FROM THE RIM. STILL APPROX 2" OF THE RUBBER WAS STILL ATTACHED TO THE BOTH SIDES OF THE RIM. I TOOK NUMEROUS PICTURES OF THE TIRE AND RIM. I'M NOW AFRAID THE THREE REMAINING TIRES MAY STILL HAVE THIS TYPE OF DEFECT. I WAS A POLICE OFFICER FOR THE PAST 35 YEARS AND WOULD OCCASIONALLY TRAVEL WELL OVER 100MPH WHILE PERFORMING MY DUTIES AND NOT ONCE IN THOSE 35 YEARS DID I EVER EXPERIENCE A TIRE SEPARATING FROM THE RIM LIKE TODAY. I REALLY FEEL THAT IF THIS HAPPENED TO AN AVERAGE DRIVER THAT DRIVER WOULD'VE COMPLETELY LOSS CONTROL OF THE VEHICLE AND COULD'VE BEEN SERIOUSLY INJURED OR DEATH TO HIM OR TO OTHER DRIVERS. PLEASE RESPOND BACK TO ME ASAP. I ALSO WOULD LIKE TO KNOW HOW I CAN SEND YOU THE PICTURES I TOOK ON IPHONE. [XXX] HTTPS://WWW.DUNLOPTIRES.COM/EN-US/COMPANY/CONTACT-US INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR