2017 Mazda Mazda6 Complaint Log

DRIVERS SIDE HEATED SEAT -LOWER BACK GETS VERY HOT ON LOWEST SETTING AND DOESN'T HEAT ACTUAL SEAT. CAN FEEL IT THROUGH A WINTER COAT. WHEN ACCIDENTLY TOUCHED WITH BARE SKIN, ALMOST BURNED.

BACK-UP CAMERA FROZE PROVIDING A FALSE PICTURE ON CABIN SCREEN, WHICH CAUSED A COLLISION. CAR WAS IN REVERSE BACKING UP. CABIN PICTURE SHOWED OBJECT OUTSIDE OF WARNING RANGE. SEE ATTACHED PICTURE. IF A CHILD WAS BEHIND THE CAR THEY WOULD HAVE BEEN HIT.

ON THE NIGHT OF 6/22/2018 I WAS TRAVELING BACK TO MISSOURI FROM FLORIDA GOING ABOUT 60-65 MPH ON A INTERCHANGE FROM I-75 TO I-24 WHEN MY CAR LOCKED UP COMPLETELY, IT SENT ME INTO A SPIN THAT I OVER CORRECTED AND THREW THE CAR INTO NEUTRAL AND HAD TO CORRECT MY STEERING FROM HITTING A GUARD RAIL WHILE AVOIDING 2 SEMIS AND 2 CARS. WE ACTUALLY GOT OUT OF THIS SITUATION BY THE GRACE OF GOD AND NOT A SINGLE SCRATCH TO US OR THE CAR. FOUND OUT THIS MORNING 6/25/2018 THAT OUR TRANSMISSION WAS THE CAUSE AND IS IN THE PROCESS OF BEING REPLACED. IS THERE ANY OTHER COMPLAINTS ABOUT THIS SITUATION. AND THE CAR HAS ONLY 18306 MILES ON IT AND IT'S A 2017 MAZDA6.

MAIN WIRING HARNESS NEAR ENGINE COILS CHEWED THRU BY RODENT WHILE IT WAS PARKED IN THE CITY. ONE WIRE WAS COMPLETELY CUT AND ANOTHER NEARBY WIRE WAS CHEWED. THESE WIRES CARY HIGH VOLTAGES AND CAN CAUSE FIRE IF SHORTED. THIS WIRING HARNESS MAY CONTAIN SOY BASED PRODUCTS WHICH CAN ATTRACT RODENTS. THIS CAR ENGINE COVER HAS ENOUGH ROOM FOR ROBENT TO GET INSIDE AND MAKE THEIR HOME NEAR THE WIRES. THE WHITE FIBERS MATERIALS YOU SEE IN THE IMAGE IS FROM THE ENGINE COVER INSULATION THAT RAT REMOVED FROM COVER.

I PURCHASED A 2017 MAZDA 6 GRAND TOURING IN JULY 2017, NEW FROM CLASSIC MAZDA IN MENTOR, OHIO. THE DUNLOP TIRES THAT CAME ON MY CARE ARE COMPLETE GARBAGE AND UNSUITABLE TO DRIVE ON IN THE RAIN. THEY BEGIN TO HYDROPLANE WITH EVEN THE SLIGHTEST AMOUNT OF WATER ON THE ROAD, AND ARE DOWN RIGHT DANGEROUS IN ANY WEATHER MORE SEVERE THAN LIGHT RAIN. THERE HAVE BEEN DOZENS OF INSTANCES OF WHITE-KNUCKLE DRIVING 10-15MPH SLOWER THAN THE REST OF TRAFFIC BECAUSE THE CAR BECOMES UNDERIVABLE IN THE RAIN. I HAVE NEVER DRIVEN A VEHICLE OR TIRES THAT PERFORMED THIS POORLY NOR HAD SUCH A STARK TRANSITION FROM FEELING PLANTED AND CONFIDENCE INSPIRING IN THE DRY TO SLIDING OFF THE ROAD WHEN IT RAINS. THESE TIRES ARE GOING TO GET ME INJURED OR KILLED! AS BAD AS THEY ARE BRAND NEW ON A BRAND NEW CAR, I SHUDDER TO THINK WHAT IT WILL BE LIKE AS THESE BEGIN TO WEAR!!

I WAS DRIVING STRAIGHT AT ~40MPH ON A PAVED ROAD AT ABOUT 830PM, NO OTHER CARS IN FRONT OF MY, WHEN I HEARD A NOISE LIKE A CANNON GOING OFF. I LOOKED UP, AND MY SUN ROOF HAD COMPLETELY SHATTERED: THERE WERE LARGE CHUNKS OF GLASS INSIDE THE CAR, AND EXTENSIVE SCRATCH MARKS ON THE REAR TRUNK COVER. UPON PULLING OVER AND INSPECTING THE DAMAGE, IT APPEARED THAT THE SUN ROOF GLASS HAD EXPLODED OUTWARDS (AS SHOWN IN THE PROVIDED PICTURES), WITH SEVERAL PARTS OF THE REMAINING GLASS BEING DISTINCTLY ANGLED UPWARDS AND VERY LITTLE ACTUAL SHATTERED GLASS BEING INSIDE THE VEHICLE. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED THIS CAR, AND DESPITE THE FACT THAT IT IS JUST OVER A MONTH AND A HALF OLD WITH A 3 YEAR BUMPER TO BUMPER AND A 10 YEAR SERVICE PACKAGE, I HAVE ALREADY BEEN TOLD THAT IT WAS "MORE THAN LIKELY A ROCK HITTING IT", THAT "THEY'VE NEVER HAD ANY REPORTS OF THIS HAPPENING", AND HAVE BEEN ADVISED TO JUST CONTACT MY INSURANCE AND HAVE THEM PAY. THIS LANGUAGE AND RESPONSE IS IN LOCK-STEP WITH SEVERAL ONLINE FORUMS THAT I HAVE VIEWED REGARDING THIS ISSUE, WHICH APPEARS TO BE QUITE WIDESPREAD. MANY OF THEM REPORTED THAT THE IMMEDIATE RESPONSE FROM THE DEALERSHIPS IN QUESTION WAS TO BLAME EXTERNAL FACTORS, VERY COMMONLY ROCKS. IN MY CASE, GIVEN THAT I WAS DRIVING ALONE ON A WELL-PAVED ROAD AND THE SUN ROOF WAS CLOSED AT THE TIME, I FIND IT INCREDIBLY HARD TO BELIEVE THAT A ROCK SOMEHOW HIT IT AT THE EXACT ANGLE NECESSARY TO CAUSE THE ENTIRE THING TO SIMPLY FALL APART. IF THIS IS THE CASE, WELL, I WOULDN'T FEEL SAFE HAVING A CAR WITH A SUN ROOF AT ALL.