2001 Mazda MPV Complaint Log

WHILE DRIVING ON HIGHWAY, TRAVELING AT 60-70 MPH, AND DRIVING BEHIND AN 18 WHEEL TRUCK, VEHICLE WILL BECOME HARDER TO CONTROL DUE TO WIND PRESSURE. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK

I AM EXPERIENCING A MALFUNCTIONING NUMBER 1 SPARK PLUG FOR MY 2001 MAZDA MPV DX. PRIOR TO THE CHECK ENGINE LIGHT ILLUMINATING, THE VEHICLE EXPERIENCES SERIOUS HESITATION WHEN SPEEDING UP. I LIVE NEAR MANY RAILROAD CROSSINGS AND THE HESITATION IS SERIOUS ENOUGH FOR ME TO QUESTION WHETHER THE VEHICLE WILL STOP ALTOGETHER. I HAVE HAD THE CHECK ENGINE LIGHT SERVICED THREE TIMES. EACH TIME THE DEALER CLAIMS THAT THE NUMBER 1 SPARK PLUG IS CRACKED. THE SPARK PLUG IS COVERED BY THE STANDARD WARRANTY, SO THE DEALER REPLACES IT WITHOUT QUESTION. I AM CONCERNED WITH THE SITUATION WHEN MY WARRANTY RUNS OUT, SOON, WHETHER THIS PROBLEM WILL CONTINUE. REPLACING THE SPARK PLUG IS NOT A TRIVIAL TASK. I CURRENTLY HAVE 39,000 MILES ON THE VEHICLE AND HAVE OWNED IT FOR 2.5 YEARS. THE STANDARD WARRANTY IS 3YRS/50,000MILES. I WOULD LIKE A PERMANENT SOLUTION TO THIS PROBLEM, WHETHER IT BE REPLACING THE ENGINE OR VEHICLE ITSELF. THANK YOU. SINCERELY, ROBERT PLATA

WHILE DRIVING ENGINE SURGES UPON TRYING TO STOP VEHICLE. CONSUMER CONTACTED DEALER. PROBLEM WAS NEVER RESOLVED. CONSUMER TRADED VEHICLE IN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK CONSUMER STATED THE TRANSMISSION WAS ACTING ERRACTICALLY.*JB

PURCHASED THE CAR, DROVE IT UP A HILL HAD A TERRIBLE EGG SMELL SEEMS TO BE EVERY TIME I GO UP A HILL. TOOK IT BACK TO THE DEALER THEY SAID IT WAS THE GAS I WAS USING. TOOK IT TO ANOTHER GARAGE AND THEY SAY IT THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. THE DEALER WON'T DO ANYTHING THE SMELL IS VERY EMBARRASSING. WE BOUGHT THIS FOR A FAMILY CAR NOW NO ONE WANTS TO RIDE IN IT. MAYBE THAT'S WHY IT'S A 2001 AND ONLY HAS 12,000 MILES ON IT. *JB

I AM DISAPPOINTED WITH THE MAZDA MPV 2001. THE SECOND ROW OF SEATS COME TOGETHER IF YOU WANT THEM TO. WHEN APART, THE CAPTAINS CHAIR BEHIND THE DRIVER'S SEAT DOES NOT AN ARMREST BUT THE OTHER CAPTAIN CHAIR DOES. I HAVE NEVER BEEN IN A VAN THAT DID NOT HAVE AN ARMREST ON BOTH OUTSIDE SEATS. IT SEEMS TO ME THAT THIS IS A SAFETY CONCERN IF YOU ARE IN A SPIN OUT AND NEED SOMETHING TO GRAB ONTO, THERE IS NOTHING THERE IN THAT SEAT. IT IS AN AUTOMATIC REACTION TO GRAB WHERE THE ARMREST SHOULD BE. ALSO, I AM CONCERNED ABOUT PLACING A CHILD SAFETY SEAT IN THAT CHAIR. IF THERE IS EVER A SIDE-IMPACT, I FEEL THAT THE ARM REST MIGHT JUST BE ENOUGH TO KEEP THE SEAT FROM SLIDING OFF DUE TO THE FORCE OF THE CRASH. *NLM

IWAS INVOLVED IN A RATHER SERIOUS ACCIDENT IN WHICH I COLLIDED WITH A BUICK CENTURY THAT RAN A STOP SIGN. I WAS TRAVELING 30-35 AND MY FRONT END COLLIDED WITH THE DRIVERS SIDE OF THE OTHER CAR. THE BUICK WAS TOTALLED. MY CAR WAS SEVERELY DAMAGED IN THE FRONT. THE AIRBAGS FAILED TO DEPLOY. ACCORDING TO THE OWNERS MANUAL THEY SHOULD HAVE ACTIVATED AT A SPEED GREATER THAN 14 MPH. *AK

THE SLIDING DOORS (BOTH) DO NOT LOCK IN PLACE. IF VAN IS PARKED FACING A DOWNWARD SLOPE, DOORS CAN ACCIDENTALLY CLOSE AND CRUSH WHATEVER IS IN THEIR PATH. ALL OTHER MINIVANS HAVE SLIDING DOORS THAT LOCK WHEN FULLY OPEN. THEY WILL CLOSE ONLY IF THE HANDLE IS PULLED. THIS IS NOT THE CASE ON THE MAZDA MPV. *AK

A BOLT (MAZDA #10) HOLDING THE CALIPER ASSEMBLY OF THE BRAKE SYSTEM FELL OFF AFTER ONLY 280 MILES OF DRIVING, LESS THAN 24 HOURS OF OWNERSHIP OF THE VEHICLE. THE VEHICLE WAS DRIVING AT A RESIDENTIAL AREA AT LOW SPEED (25 MILES/HR), OTHERWISE A CATASTROPHIC RESULTS COULD HAVE RESULTED IN THE INTERSTATE FREEWAY. THE VEHICLE'S FRONT-PASSENGER SIDE BRAKE SYSTEM LOCKED THE VEHICLE AND THE VEHICLE SKIDDED (SINGLE-WHEEL LOCKED) ABOUT 15 FEET BEFORE A COMPLETE STOP. DRIVER HAS PICKED UP THE LOOSE BOLT FROM THE ROAD AND PRESENTED TO THE NEAREST DEALERSHIP SERVICE DEPARTMENT. CONGRESSIONAL MAZDA AT ROCKVILLE, MD HAS INSPECTED THE BRAKE SYSTEM, SECURED CALIPER ASSEMBLY AND REINSTALLED THE LOOSE BOLT. THE VEHICLE OWNER WAS TOLD THAT THE LOOSE BOLT COULD HAVE BEEN CAUSED BY ASSEMBLY FAILURE AT THE FACTORY. THE DUNCAN MAZDA AT BLACKSBURG, VA (WHERE THE NEW VEHICLE PURCHASED) HAS REPLACED THE RIGHT FRONT WHEEL AND TIRE. THE ACCIDENT HAS CAUSED THE OWNER AND HIS FAMILY TO STAY INVOLUNTARILY OUT OF TOWN FOR 36 HOURS DUE TO INABILITY TO OBTAIN DEALER SERVICES OVER THE WEEKEND DAYS. PHONE NUMBER OF CUSTOMER RELATIONS OF MAZDA USA (800-222-5500) WAS VERY DIFFICULT TO GO THROUGH. AFTER MORE THAN TWO HOURS OF TRYING, THE CASE WAS ORALLY REPORTED TO MAZDA USA ON JULY 2, 2001. THE CASE WAS AGAIN REPORTED TO DAVID DUNCAN, GENERAL MANAGER OF MAZDA DEALER AT BLACKSBURG, VA ON JULY 3, 2001.*AK

VEHICLE EXHIBITING OIL LEAKING FROM ENGINE, DEALERSHIP REPLACED ENGINE, WITHIN ONE WEEK VEHICLE BEGAN TO LEAK OIL EVEN MORE THAN BEFORE, CONSUMER HAD PROBLEMS WITH DEALERSHIP REPAIRING WORK IN A TIMELY FASHION. *TT

WHEN PULLING OFF FROM A STOP IDLE NEEDLE GOES UP TO 3 RPMS, AND THEN DROPS TO 1 RPM. THERE WOULD BE A LOUD METAL TO METAL CLINKING NOISE WHEN VEHICLE HAS SHIFTED INTO REVERSE. DRIVER TOOK VEHICLE TO A MECHANIC, AND MECHANIC STATED THAT MOTOR VALVES WERE BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

ENGINE HAS BEEN LEAKING OIL FROM ENGINE SINCE DATE OF PURCHASE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

CONSUMER STATED THAT WHILE DRIVING, THE STEERING WHEEL WILL PULL THE LEFT SIDE AND SOMETIME COULD NOT KEEP CONTROL OF IT, DEALER WAS CONTACTED. NLM

CONSUMER STATED THAT WHILE DRIVING, THE ENGINE LIGHT WILL COME ON UNEXPECTEDLY WHERE HAD CONTACT DEALER THEN FIXED. NLM

CONSUMER STATED THAT WHILE DRIVING STEP ON THE BRAKES PEDAL, TRYING TO STOP VEHICLE, BUT DID NOT STOP CRASHING INTON ANOTHER VEHICLE, AFTER PEDAL WENT ALWAY TO THE FLOOR. DEALER WAS CONTACTED. NLM

FUEL SMELL COMING FROM AIR CONDITIONER AFTER START UP

VEHICLE HAS TROUBLE SLOWING DOWN AND EVEN STOPPING. DEALER REPLACED BRAKES TWICE ALEADY, BUT PROBLEM STILL OCCURS.*AK

SEAT BELTS LOCK AND STAY LOCKED WHEN IN USE. *AK

WHILE TRAVELING AT 45 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE THAT RAN A LIGHT. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK

CONSUMER COMPLAINED ABOUT A CATALYTIC CONVERTER PROBLEM. CATALYTIC CONVERTER WAS UNDER WARRANTY AND WAS REPLACED TWICE WITHIN 1 YEAR. COMSUMER MAINTAINED THAT DEALER WAS NOT DOING WHAT WAS NEEDED TO REMEDY THE PROBLEM. DEALERSHIP ASKED CONSUMER TO RETURN THE RENTAL CAR ALTHOUGH THE CATALYTIC CONVERTER PROBLEM WAS NOT RESOLVED. *AK

ACCELERATOR PEDAL WAS STICKING AFTER PLACING THE VEHICLE IN DRIVE OR REVERSE. *PH THE CONSUMER WAS TOLD BY THE DEALERSHIP, THAT THE PROBLEM WAS CAUSED BY CARBON BUILD-UP ON THE THROTTLE BODY WHICH WAS NOT COVERED UNDER WARRANTY AND CONSIDERED A MAINTENANCE PROBLEM. *JB