2008 Mercedes-Benz C-Class Complaint Log

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH OR THE COMPUTER SYSTEM NEEDED TO BE REPLACED OR UPDATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING IGNITION AND LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

STEERING LOCK FAILURE: I CAN NOT TURN WHEELS AND START THE ENGINE. A LOT OF MERCEDES CUSTOMERS COMPLAINTS ABOUT EXACTLY THE SAME PROBLEM. VEHICLE HAS TO BE TOWED AND REPAIR ONLY BY THE DEALER. IT SHOULD QUALIFIED FOR RECALL!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

SAME ISSUE AS LITERALLY THOUSANDS OF OTHERS ARE COMPLAINING OF...CAR FAILS TO START DUE TO EITHER A FAULTY STEERING WHEEL IGNITION LOCK OR EIS NOT RECOGNIZING THE KEY AND THEREFORE NOT STARTING. IT HAS HAPPENED TWICE TO ME, DEALER SERVICE ADVISOR KNEW IMMEDIATELY AND EVEN GUESSED AT THE MODEL AND YEAR OF MY VEHICLE, WHICH TELLS ME THAT THIS IS A PREVALENT ISSUE, SUPPORTED BY THE THOUSANDS OF POSTS I HAVE READ ON VARIOUS FORUMS. THIS IS A POTENTIAL SAFETY NIGHTMARE WAITING TO HAPPEN, SIMILAR IN NATURE, IF NOT SCOPE, TO THE GM IGNITION SWITCH RECALL! THE SAME THING COULD HAPPEN IF THE FAILURE OCCURS AT HIGHWAY SPEED.

PARK THIS CAR ON MY DAUGHTER SCHOOL AFTER CLASS TURN OFF WHEN TRAY TO STAR ENGINE NOTHING HAPPENS THE STEERING LOCK DOESN'T WORK AND SHUT DOWN ALL CAR COST ME 1600 PLUS TWO WEEK RENT A CAR BECAUSE DE PART HAVE TO BUY ON GERMANY BELIEVE IT OR NOT THE PART COST $350 TWO HRS DEALER WORK $1250

DROVE MY CAR HOME AND IT RAN FINE. THE NEXT MORNING THE CAR WOULD NOT START. DASH LIGHTS AND RADIO CAME ON BUT ENGINE WOULD NOT TURN OVER. TOOK MY VEHICLE TO DEALER AND FOUND OUT IT WAS THE EIS SWITCH THAT IS BAD WHICH SEEMS TO FAIL IN THE MODEL. IT COST ME $1500 TO REPLACE SWITCH. MERCEDES NEEDS TO DO A RECALL OR REIMBURSE FOR REPAIRS BECAUSE THERE ARE OVER 2,000 COMPLAINTS ON THIS PART AND YEAR VEHICLE.

2008 MERCEDES BENZ C350 - 70,677 AFTER DRIVING THE CAR IN THE MORNING, I WENT TO CRANK THE CAR LATER IN THE DAY AND IT WOULD NOT START. IGNITION WOULD TURN, BUT NOTHING HAPPENED - ONLY A CLICKING SOUND WHEN I REMOVED THE KEY. LOCKS, ALARM, LIGHTS (INTERIOR AND EXTERIOR), RADIO AND AIR CONDITIONER WORKED FINE, BUT THE CAR WOULD NOT SHIFT OUT OF PARK AND THE BRAKE WAS LOCKED IN PLACE. BATTERY TESTED NORMAL AT 12.4 VOLTS. I TRIED THE SECOND KEY, BUT THE CAR WOULD NOT START. TOOK IT TO MERCEDES BENZ DEALERSHIP, AND THEY TOLD ME THAT IT WAS A STEERING LOCK / IGNITION SWITCH PROBLEM AND IT WAS A COMMON ISSUE THEY SEE IN THIS YEAR AND MODEL. THEY WANTED $1,200 TO REPLACE THE STEERING LOCK. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM IN MERCEDES BENZ 2008 C CLASS, BUT THERE HAS BEEN NO RECALL AND MERCEDES WILL NOT ADDRESS THE ISSUE.

DRIVER AIRBAG LIGHT COME ON DASH AND OFF.

DROVE CAR TO WORK WITHOUT ANY PROBLEMS. AT THE END OF DAY, CAR WOULD NOT START AND ENGINE WOULD NOT CRANK OR TURN OVER. DASHBOARD INDICATOR, RADIO, WINDOWS, INTERIOR/EXTERIOR LIGHTS WORKED. GOT A JUMP FROM EMPLOYEE PARKING SERVICES, BUT CAR STILL WOULD NOT START. STEERING COLUMN LOCKED AND UNABLE TO SHIFT GEAR TO NEUTRAL. TOWED CAR TO AUTO REPAIR SHOP AND HAD SERVICE DIAGNOSTIC PERFORMED. ERROR FOUND TO BE RELATED TO SERVICE CAMPAIGN 2008020003 ISSUED MARCH 2008 IN WHICH THE ELECTRONIC IGNITION SWITCH REQUIRED REPLACEMENT. PER CAMPAIGN, "DAIMLER AG HAS DETERMINED THAT THE EIS MAY MALFUNCTION PREVENTING THE ELECTRIC STEERING LOCK AND THE CENTRAL LOCK FROM FUNCTIONING. DEALERS WILL REPLACE THE EIS ON THE AFFECTED VEHICLES DURING THE NEXT WORKSHOP VISIT. PLEASE NOTE THAT RECALL AND SERVICE CAMPAIGNS DO NOT EXPIRE AND MAY ALSO BE PERFORMED ON A VEHICLE WITH A VEHICLE STATUS INDICATOR. ORDER NO. P-SC-2008020003." PARTS--PART NAME:EIS PART NO: A204 545 14 08 ESTIMATED REPLACEMENT RATE 100%; PART NAME:ORANGE WORKSHOP KEY (MUST BE ORDERED BY VIN) PART NO: A000 766 96 06 9999 ESTIMATED REPLACEMENT RATE 100%. WARRANTY INFORMATION: OPERATION: REPLACE EIS CONTROL MODULE (02-5644); CONNECT/DISCONNECT STAR DIAGNOSIS (02-4762); CONNECT/DISCONNECT BATTERY CHARGER (02-5058). DAMAGE CODE: 46 926 31 7. DO YOUR RESEARCH--THIS PROBLEM HAS AFFECTED THOUSANDS OF MB OWNERS AND HAS OCCURRED TO SOME WHILE DRIVING. THIS IS A SERIOUS SAFETY HAZARD, MORE SO THAN THE BACK TAIL LIGHT ISSUE WHICH WAS RECALLED. PLEASE INVESTIGATE THIS DANGEROUS ISSUE AND MAKE THIS A REQUIRED RECALL COVERED BY MERCEDES. DON'T BUY ANOTHER MERCEDES WITHOUT CHECKING THE VMI, VEHICLE MASTER INQUIRY FIRST. LIVES MATTER.

MY CAR DID NOT RESPOND WHEN I TRIED TO START AND THE STEERING WAS LOCKED AND I COULD NOT FIRE THE IGNITION. I TOWED THE VEHICLE TO THE NEAREST MERCEDES SHOWROOM AND THEY SAID THAT THE STEERING WAS LOCKED AND SHOULD BE REPLACED WHICH WILL COST ME $1100. I HAVE READ COUPLE OF POSTS ONLINE AND I SEE THIS IS A KNOWN ISSUE AND IT IS REALLY BAD THAT MERCEDES DID NOT FIX THIS AND NOT EVEN TAKING CARE OF THE VEHICLES WHICH ARE EFFECTED.

I HAVE BEEN DRIVING MY C300 FOR THE LAST 3-4 YEARS AND HAVE MULTIPLE ISSUES RANGING FROM STEERING PUMP FAILURE TO CONDENSOR ISSUES AND LIGHTING ISSUES INCLUDING A RECALL FOR THE TAIL LIGHTS. YESTERDAY AFTER HAVING PARKED MY CAR FOR ALMOST 4 DAYS SINCE I COMMUTE FOR WORK AND TAKE TRAIN, UPON STARTING THE VEHICLE THERE WAS NO IGNITION. I COULD SEE THE LIGHTS INSIDE THE CAR INCLUDING THE SPEEDOMETER WAS VISIBLE AND I CAN ACTIVATE THE LOCKS WITH KEY, BUT ENGINE WOULD NOT START. CAR IS STANDING IN PARK POSITION SO I CANNOT EVEN MOVE IT TO NEUTRAL. I CALLED MBENZ ROAD SIDE ASSISTANCE AND THEY DIAGNOSED IT IS RELATED TO STEERING LOCK. NOW THAT I GOT IT TOWED, CHECKED WITH MECEDES BENZ DEALERSHIP I HAVE TO PAY ALMOST 1000$ JUST FOR THIS STEERING LOCK MALFUNCTION. THIS ISSUE HAS BEEN OCCURRING TO A LOT OF C300 2008 MODELS. THIS SHOULD BE SEEN AS A SERIOUS ISSUE AS VEHICLE IS TOTALLY NON-FUNCTIONAL. MY WORK IS EFFECTED AND MISSED A COUPLE BUSINESS MEETINGS.

LAST WEEK 8/11/2015 I DROVE TO THE LUMBAR STORE, PARKED THE CAR AND UPON RETURNING TO THE CAR, THE KEY TURNED COMPLETELY TO THE RIGHT, THE DASH LIGHTS CAME ON, THE RINGING NOISE SOUNDED, BUT THE CAR DID NOT TURN OVER, NOTHING HAPPENED. THE DASH READ REMOVE THE KEY FROM IGNITION. I CALLED MY MECHANIC WITH THE ISSUE AND HE SAID USE YOUR KEY FOB TO LOCK AND UNLOCK THE CAR; THAT DID NOT WORK, STILL NOTHING. I CALLED THE TOW COMPANY THE BATTERY WAS FULLY CHARGED ( I PURCHASED IT LAST YEAR 2014). THE TOW COMPANY DISABLED THE CABLE TO THE BATTERY WAITED 30 SECONDS AND RECONNECTED THE BATTERY, STILL THE KEY WOULD NOT TURN THE ENGINE OVER. BECAUSE THE LUMBER YARD LOCKED THEIR GATE AT 5 PM THE CAR WAS SCHEDULED TO BE TOWED THE NEXT MORNING. THE CAR STARTED THE NEXT MORNING, I ALLOWED THE TOW COMPANY TO TOW IT ANYWAY AND HAVE THEIR MECHANIC ASSESS THE PROBLEM. THOROUGH-OUT THE DAY THE TOW MECHANIC ATTEMPTED TO TURN THE CAR ON AND DETERMINED THE CAR WOULD INTERMITTENTLY START. THE NEXT DAY I DROVE THE CAR TO A FOREIGN CAR SERVICE SHOP, THEY STATED THE EIS SYSTEM IS NOT ALWAYS RECOGNIZING THE KEY AND ONLY A MB DEALERSHIP CAN FIX IGNITION RELATED PROBLEMS. I CALLED AND GOT A QUOTE, THE EIS PART AND LABOR WILL COST ME $872.31 INCLUDES TAXES (ASSUMING THIS IS THE PROBLEM). AS A NOTE, I USED MY OTHER KEY AND STILL HAD THE SAME PROBLEM. THIS MORNING I USED THE KEY I ALWAYS USE AND IT STARTED. OFF TO THE MB DEALERSHIP.

CAR HAS FAULTY STEERING LOCK AND HAS TO BE REPLACED AT A HIGH EXPENSE. THIS SEEMS TO BE A VERY COMMON PROBLEM AS I LEARNED VISITING VARIOUS WEBSITES AND FORUMS.

CAR WOULD NOT START, LOCKED IN PARK. BATTERY CHECKED OK. ALTERNATE KEY DID NOT START CAR. APPEARS TO BE ELECTRONIC IGNITION SWITCH -- WHICH WILL REQUIRE REPLACEMENT. NOTED MANY ONLINE FORUM SIMILAR COMPLAINTS, ALONG WITH THE BELOW MBUSA CAMPAIGN. CAMPAIGN NO. 2008020003, MARCH 2008 SUBJECT: MODEL 204, MODEL YEAR 2008 REPLACE ELECTRONIC IGNITION SWITCH DAIMLER AG HAS DETERMINED THAT THE EIS MAY MALFUNCTION PREVENTING THE ELECTRIC STEERING LOCK AND THE CENTRAL LOCKING FROM FUNCTIONING. DEALERS WILL REPLACE THE EIS ON THE AFFECTED VEHICLES DURING THE NEXT WORKSHOP VISIT.

A FEW MONTHS BACK, MY WIFE WAS STRANDED IN HER OFFICE PARKING LOT AS THE CAR WON'T START. WHEN SHE PUT THE KEY IN THE IGNITION IT WOULD SIMPLY MAKE CLICKING SOUNDS BUT WILL NOT START. SHE WAS ABLE TO LOCK AND UNLOCK THE CAR. WE CALLED AAA WHO CHECKED THE BATTERY AND SAID IT WAS WORKING FINE. THE AAA REP SAID THAT HE HAD SEEN THIS PROBLEM QUITE A FEW TIMES BEFORE IN THE MB CARS AND WE WOULD HAVE TO CALL MB OR THEY CAN TOW IT TO THE DEALERSHIP. WE THEN CALLED MERCEDES BENZ (MB) ROAD SIDE ASSISTANCE WHO CAME AND CHECKED THE CAR. THE MB REP SAID THAT THERE IS AN ISSUE WITH THE ELECTRONIC STEERING LOCK AND IT WILL NEED TO BE REPLACED. THEY GAVE ME A QUOTE OF AROUND $1500 OVER PHONE. FINALLY I HAD AAA TOW MY CAR TO MY MECHANIC AND GOT IT REPAIRED FOR AROUND $800. WHILE RESEARCHING THIS PROBLEM, I WAS SHOCKED TO SEE THAT THERE WERE 1000S OF THREADS ONLINE WHERE THE OWNERS OF 2008 AND 2009 C CLASS WERE COMPLAINING ABOUT THE SAME ISSUE AND HOW EACH ONE HAD TO SHELL OUT ANYWHERE FROM $1200 TO $1600 AT THE DEALERSHIP TO GET IT REPAIRED. I CALLED MB AND THEY ADMITTED THAT THIS IS A COMMON ISSUE BUT CANNOT DO ANYTHING ABOUT IT. I WAS QUITE APPALLED AT THIS SITUATION WHERE THIS BEING A KNOWN ISSUE FACED BY 1000S OF MB CUSTOMERS BUT MB WOULD NOT FIX IT. HERE IS A SAMPLE OF GOOGLE SEARCH WHERE YOU WILL FIND MULTIPLE PEOPLE REPORTING THIS PROBLEM - HTTPS://WWW.GOOGLE.COM/WEBHP?SOURCEID=CHROME-INSTANT&ION=1&ESPV=2&IE=UTF-8#Q=2008%20MERCEDES%20C300%20ELECTRONIC%20STEERING%20LOCK EVEN YOUTUBE HAS MULTIPLE VIDEOS WHERE CUSTOMERS HAVE RECORDED THIS ISSUE. ELECTRONIC STEERING LOCK, ELECTRONIC IGNITION LOCK AND ELECTRONIC STABILITY CONTROL ARE KNOWN AND VERY PREVALENT ISSUES RELATED TO C CLASS OF YEAR 2008 AND 2009. AS I CUSTOMER, I WOULD APPRECIATE IF THE NHA CAN LOOK INTO THIS AND HELP CUSTOMERS RECOVER THE MONEY THEY HAVE SPENT TOWARDS THE REPAIR OF THESE ISSUES.

WHEN I LEFT THE GYM MY CAR WOULDN'T NOT START. I HAD TO WALK HOME AND HAVE MY CAR TOWED. BATTERY IS FINE BUT THE IGNITION WON'T TURNOVER. BAD EIS JUST LIKE THE OTHER HUNDREDS OF PEOPLE COMPLAIN ABOUT.

THE CAR CUT OFF AND THEN WOULD NOT STAR TOR GO INTO GEAR AFTER THAT. TRIED USING BOTH KEYS WITH NO RESPONSE FROM THE VEHICLE.

PARKED THE CAR AND WENT TO WORK. CAME BACK AND THE CAR COULDN'T START. HAD TO TOW TO THE DEALERS PLACE LAST NIGHT. TODAY, GOT A CALL FROM THEM SAYING THE STEERING GOT LOCKED AND SAID TAT IT IS VERY COMMON ON THESE CARS. IT WILL COST ABOUT $1200 TO TEAR UP STEERING AND CHANGE THE ESL. BY CHECKING ONLINE Y'DAY EVENING AND TODAY, I CAME TO KNOW, THIS IS NOT NEW AND MOST OF THE 2008/2009 C300 HAVE THIS ISSUE. WE ASKED DEALERS NOT TO REPAIR IT AS THEY ARE WAITING ON OUR WORD. I AM PLANNING TO CONTACT THE BENZ CUSTOMER SERVICE FIRST AND SEE WHAT THEY SAY. THEN I WILL GO AN ATTORNEY AND FILE THE COMPLAINT. I DO SEE THAT CUSTOMER SERVICE DID NOT EVEN RESPOND TO THE REQUEST. SO, I DO NOT WANT WASTE MY TIME BY CALLING THEM AND GETTING UPSET. THEY HAVE THE DETAILS AND CONTACT INFO IF THEY WANT TO CONTACT ME. WE BUY BENZ FOR RELIABILITY AND THAT VERY POINT IS NOT TRUE LOOKING AT THIS ISSUE AND CHECKING THE ONLINE COMPLAINTS. LUCKILY WE DO HAVE A 3RD CAR THAT OUR SON USES AND I CAN LEAVE BENZ IN GARAGE UNTIL THIS ISSUE GETS FIXED FROM BENZ CORPORATION.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300W. WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE INSTRUMENT PANEL DISPLAYED "FRONT LEFT SRS MALFUNCTIONED; SERVICE REQUIRED". THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,150.

CAR WILL NOT START - DID A SEARCH COMMON FAULT STEERING WHEEL LOCK FAIL - MERCEDES NEEDS TO RECALL FIX FOR FREE

CAR WILL NOT START. VERY COMMON FOR THIS TYPE OF PROBLEM. THE KEY WILL NOT START THE ENGINE

I WENT TO A STORE AND WHEN A RETURN BACK FOR MY CAR, MY MERCEDES BENZ C300 2088 DIDN'T START, I THOUGH IT WAS THE KEY BUT WHEN I USE MY OTHER KEY DIDN'T WORK ETHER. I TOWED MY CAR AND TOOK IT TO THE MERCEDES BENZ DEALER. NOW THE TOLD ME THAT THE PROBLEM IS THE STEERING COLUMN LOO AND THEY WANT ME TO CARGO ME OVER $1400. I DON'T THINK IS FARE BECAUSE IT IS A MANUFACTURE PROBLEM, A LOT O PEOPLE IS COMPLAINING ABOUT THE SAME THINK, EVEN THE EMPLOYES TOLD ME THAT THEY HAVE ONE CAR A WEEK FOR THE SAME PROBLEM. THAT HAS TO BE A RECALL. I'M NOT PAYING FOR A MANUFACTURE PROBLEM. LETS DO SOMETHING ABOUT IT!

STARTED REVERSING CAR WHEN I STOPPED THE CAR CONTINUED MOVING. CAR WAS IN PARK. CAN START CAR BUT IT APPEARS TO BE STUCK IN NEUTRAL, WILL ROLL BACK OR FORWARD - NO GEARS ENGAGE.

ON JULY 6, 2015, I LEFT WORK TO GO HOME AND MY CAR WOULD NOT START. THIS IS THE THIRD TIME IN THREE WEEKS I HAVE HAD TO HAVE MY CAR TOWED FROM WORK DUE TO IT NOT STARTING. HOWEVER, THIS TIME I HAD IT TOWED TO THE MERCEDES BENZ DEALER AND WAS INFORMED I HAVE A FAULTY EIS SYSTEM THAT NEEDS $2100 IN REPAIRS. I IMMEDIATELY INFORMED THEM THAT THE CAR HAS BEEN SHUTTING DOWN ON ME FOR THE PAST THREE WEEKS AND I DON'T BELIEVE I AM THE ONLY PERSON HAVING THIS PROBLEM. AFTER BEING GIVEN A LOANER CAR, UNTIL I CAN DECIDE TO HAVE THE REPAIR WORK INITIATED, I FOUND OUT THROUGH ONLINE RESEARCH THAT MERCEDES BENZ HAS KNOWN OF THIS PROBLEM AND HAS NOT OFFERED TO RECALL ANY OF THE CARS AFFECTED IN THE 2008 C300 CLASS OR ANY OTHER CLASS OF MB WITH THE SAME EIS PROBLEMS. IT'S SAD THAT WE ALLOW THEM TO SELL US THESE CARS AND THEY WONT HONOR OUR PATRONAGE ENOUGH TO FIX THEM WHEN THE BREAK DOWN AS A FAULT OF DESIGN BY MB. IT IS ABSOLUTELY ASTONISHING THE NUMBER OF COMPLAINTS WITH THIS SAME ELECTRICAL ISSUES THAT PLAGUE MB C-CLASS CARS. THE ONLY REASON NO ONE HAS DIED SO FAR, IS BECAUSE ONCE THEY CUT OFF YOU CAN'T START THEM TO DRIVE ANYWHERE..AND THAT LEADS TO SAFETY ISSUES AS WELL!! I HEARD THAT SOME OF THE ELECTRICAL PROBLEMS CAN BE COVERED UNDER THE CAM SOLENOID RECALL MB HAS. I PLAN ON CHECKING WITH MY DEALER IN REGARDS TO THIS ON TOMORROW. ..UPDATED 08/24/16 *BF

PARKED CAR LEFT FOR AN HOUR CAME BACK AND TRIED TO START VEHICLE AND IT WOULD NOT START DEALERSHIP SAID IT WAS THE EIS (ELECTRONIC IGNITION SWITCH) AND CHARGED ME $1900 TO FIX IT, ALSO BEFORE I TOOK IT IN FOR THAT REPAIR THE SUNROOF WOULD NOT WORK PROPERLY AND REAR RIGHT BRAKE LIGHT WENT OUT THEY FIXED THAT UNDER RECALL FREE AFTER THAT MY SUNROOF WORKED FINE. NOW MY SERPENTINE BELT BROKE AND SHREDDED WHILE I WAS DRIVING LOOKED IN MY ENGINE AND THE BELT WAS ALL OVER ENGINE IN PIECES.

SAME AS MANY OTHERS, STEERING LOCK, WOULDN'T ID KEY, WOULDN'T START. EIS PROBLEM I BELIEVE. $980 TO FIX WITH ONLY 35K MILES! THIS IS A FREQUENT PROBLEM ACCORDING TO THE FORUMS I HAVE VISITED.

EIS/ STEERING WHEEL LOCK FAILURE. LEFT STRANDED FOR 4 HOURS.

WAS MAKING A TURN AND THE STEERING WHEEL LOCKED UP AND GAS WOULD NOT WORK. CAR SLOWED TO THE STOP AND I HAD TO TURN OFF AND TURN BACK ON. 5 MINUTES LATER WAS DRIVING AND STEERING WHEEL LOCKED AGAIN AND CAR SLOWED TO A STOP. HAD TO GET CAR TOWED WHEN IT WOULD NOT TURN BACK ON.

TL* THE CONTACT OWNED A 2008 MERCEDES BENZ C350. WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED IN THE IGNITION SWITCH, THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT THE RADIO, THE HEADLIGHTS, AND OTHER ELECTRICAL FUNCTIONS OPERATED BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.

TRANSMISSION AT 60000 STARTED MAKING NOISE. MY MECHANIC DIAGNOSED AS TRANSMISSION REAR DRIVE SHAFT BEARING. LOOKING ON INTERNET, MANY PEOPLE HAD SAME ISSUE AT EVEN LOWER MILEAGE. AND MERCEDES DOES NOT MAKE JUST BEARING, THE ENTIRE TRANSMISSION NEEDS REPLACED.USED TRANSMISSIONS ARE DOING SAME THING. I THINK IT IS TIME TO ISSUE A RECALL

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, (888) 398-3936) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME I GO TO START MY 2008 C300 AND IT WILL NOT START, WILL NOT SHIFT INTO NEUTRAL, NO WINDOWS WILL GO UP OR DOWN. I AM A REGISTERED NURSE AND WAS WORKING HOME HEALTH. WAS STUCK AT A PATIENTS HOUSE AND NOT ABLE TO SEE ANY OTHER PATIENTS FOR THE REST OF THE WEEK. TOOK TO MERCEDES DEALERSHIP AND TOLD IT WAS THE EIS. SO $1200 DOLLARS LATER IT WAS FIXED. AGAIN 2 YEARS LATER THE EXACT SAME THING HAPPENS AND WHAT DO YOU KNOW, EIS AND $1200 REPAIR AGAIN. EVEN THE GUY FROM THE MERCEDES SERVICE DEPARTMENT SAID THIS IS A VERY COMMON PROBLEM WITH THIS YEAR AND MODEL. MERCEDES SHOULD BE ASHAMED TO CHARGE SO MUCH FOR A CAR AND NOT STAND BEHIND THEIR WORK. IF THIS IS A COMMON PROBLEM IT SHOULD BE A RECALL. I WILL NEVER OWN ANOTHER MERCEDES AS LONG AS I LIVE. MY WIFES FIRST KIA WAS MORE RELIABLE THAN THIS CAR.

ON TUESDAY, JUNE 9, 2015, I DROVE MY CAR TO WORK AND PARKED AT APPROXIMATELY 7:45 AM. I DID NOT GET BACK INTO THE CAR UNTIL 4:30 PM ON THE SAME DAY. WHEN I ATTEMPTED TO START UP MY VEHICLE, IT WOULD NOT START. I CALLED A MECHANIC FRIEND, AND HE DETERMINED THAT IT IS A FAULTY EIS WHICH IS THE SAME PROBLEM THAT OTHER PEOPLE ARE DESCRIBING HERE. AS IT STANDS RIGHT NOW, I WILL NEVER BUY ANOTHER MERCEDES BENZ!!!!

I CAME HOME FROM WORK ON 6/8/2015 AND LATER RETURNED TO MY CAR TO MEET A FRIEND FOR DINNER. THE DOORS UNLOCKED AND THE LIGHTS CAME ON BUT THE CAR WILL NOT START. THE STEERING WHEEL TURNS BUT THE CAR WILL NOT START. I HAVE TRIED BOTH KEYS, CHECKED TH BATTERY. AFTER SPEAKING WITH MY MECHANIC I HAVE FOUND OUT THAT IS IS THE IGNITION SWITCH. I WILL HAVE TO HAVE THE CAR TOWED TO THE DEALERSHIP. I HAVE SEEN ON THE BENZ FORUM THAT THIS IS A COMMON PROBLEM THAT MERCEDES WILL NOT TAKE OWNERSHIP OF. I WILL NEVER BY A MERCEDES AGAIN.

THE ELECTRONIC STEERING LOCK JUST SHUTOFF. THE CAR CAME OUT OF COMFORT WHILE I WAS DRIVING, THE C-IN THE BOX-JUST DISAPPEARED OFF THE CLUSTER AND I KNEW THIS IS WHAT HAPPENED BECAUSE IT HAPPENED THREE TIMES THEM STARTED UP TWO DAYS LATER. THIS HAS BEEN A COMMON PROBLEM WITH MERCEDES C300 AS I READ SO MANY COMPLAINTS AND POSTS.

I PARKED THE CAR,FEW HOURS LATER,I TRY TO PUT IT ON,NO STARTING OCCURRED,NO EXTERNAL LIGHT ,THE BATTERY WAS DEAD. I BOUGHT A NEW BATTERY BUT IT DID NOT FUNCTION.I CONSULTED WITH SEVERAL MECHANICS AND ONE THEM TALLED ME THAT PLACE WHERE I PUT THE KEY THAT IS CALLED THE PANEL SWITCH WAS DAMAGE AND SUGGESTED ME TO CALL MERCEDES BENZ DEALER BECAUSE IT HAPPENS THAT THERE WAS RECALLS THAT SEVERAL CARS HAD THE SAME PROBLEMS FOR CARS FROM 2008 -2014.THIS PROBLEM AFFECTED THE ORIGINAL BATTERY THAT I HAD.

MY VEHICLE WENT COMPLETELY OUT OF SERVICE AND WAS UNABLE TO START DUE TO A FAULTY ELECTRONIC STEERING LOCK (ESL). MY VEHICLE ONLY HAS 69,000 MILES ON IT AND THIS SEEMS TO BE AN ISSUE WITH PLENTY OF OTHER C-CLASS MERCEDES BENZ OWNERS WHO HAVE ENCOUNTERED THE SAME ISSUE. MERCEDES BENZ IS FAILING TO TAKE RESPONSIBILITY WHILE ALSO MY EXTENEDED WARRANTY THAT I PAID $2000 FOR HAS ALSO SAID THEY WILL NOT COVER THIS. I HIGHLY RECOMMEND NOT EVER BUYING AN EXTENDED WARRANTY FROM PRIVILEGE PROTECTION CARE. THEY PLACE GENERIC TERMS IN PARTS OF WHAT THEY COVER AND IF THE DEALER OR SHOP HAS A SPECIFIC NAME FOR YOUR PART, ALTHOUGH IT IS THE PRODUCT OR PART OF THE SAME PART THAT NEEDS TO BE REPLACED, THEY WILL HONOR THE WARRANTY. ALSO THEIR CUSTOMER SERVICE WAS RUDE AND NOT VERY HELPFUL AT ALL.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE THE VEHICLE WAS PARKED, THE KEY WAS STUCK IN THE LOCK POSITION AND THE KEY WAS NOT PROGRAMMED TO THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

GOT IN MY CAR LAST NIGHT TO GO HOME AND ATTEMPTED TO CRANK IT. IT WOULD NOT START. THE KEY TURNED IN THE IGNITION AND LIGHTS WORKED BUT THE ENGINE WOULD NOT TURN OVER. LAST YEAR IN FEBRUARY I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP BY ROADSIDE ASSISTANCE AND HAVE IGNITION SWITCH REPLACED FOR A SIMILAR SITUATION AT MY COST. I AM AWAITING NEWS FROM THE DEALERSHIP AS TO THE PROBLEM THIS TIME BUT THIS IS RIDICULOUS FOR THIS VEHICLE TO HAVE THIS TYPE OF COMPLAINTS FROM SO MANY CONSUMERS AND MERCEDES NOT STAND BEHIND THIS PRODUCT BY RECALLING IT. I AM A WOMAN AND HAD NO ONE TO ASSIST ME OR PROVIDE TRANSPORTATION HOME. YOU BUY A PRODUCT THINKING THAT IT IS DEPENDABLE BUT THIS CAR ISN'T IT. *TR

SAME AS EVERYONE ELSE. THE CAR WOULD NOT START AND WE HAD IT TOWED IN. I RESEARCHED THE COMPLAINTS ONLINE AND SAW THAT MERCEDES HAS A PROBLEM WITH THIS ISSUE (EIS/SIS) THEY SOLD ME A NEW KEY FOR $547 AND SAID THAT IT WAS FIXED. PICKED IT UP ON SATURDAY AND HAD IT TOWED BACK IN ON TUESDAY. NOW THEY SAY IT'S THE EIS TO THE TUNE OF ANOTHER $1500. I WILL NOT BUY ANOTHER MERCEDES UNTIL I SEE HOW THEY STAND BEHIND THE ONE I HAVE...I HOPE THAT WE DO NOT HAVE TO CALL THE NEWS STATIONS AND FILE A CLASS ACTION SUIT TO GET IT FIXED. MERCEDES NEEDS TO DO THE RIGHT THING AND REPAIR THEIR DEFECT. *TR

THE VEHICLE WOULD NOT START, THE KEY TURNED IN THE IGNITION WITH NO CRANK. ALL OTHER ELECTRICAL FEATURES WORKED AND THE BATTERY TESTED AS BEING OK. THE ELECTRICAL IGNITION SYSTEM JUST DID NOT RESPOND. TOW TO THE DEALERSHIP. $1350 TO FIX IT. *TR

THE ELECTRONIC IGNITION SYSTEM ALSO KNOWN AS EIS IS BROKEN. I TURNED IF THE CAR AND IT DID NOT READ MY KEY. AFTER LOOKING IN THE INTERNET AND SPEAKING WITH THE MECHANIC IT IS OBVIOUS THAT THE MODELS 2008 09 10 HAVE THIS DEFECTIVE PART. I ALSO SPOKE TO A SERVICE TECHNICIAN AT THE DEALER WHO WISHED TO REMAIN ANONYMOUS AND HE ADMITTED THAT JUST AT HIS DEALER THOUSANDS OF VEHICLES ARE BROUGHT IN FOR THIS SAME ISSUE AND YET MERCEDES BENZ REFUSES TO RECALL. THE GOVERNMENT NEEDS TO POLICE THIS MATTER WHICH IS COSTING MINIMUM $1300. *TR

TAKATA RECALL , EXTERIOR LIGHTING RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SRS MALFUNCTION DRIVERS SIDE WARNING CAME ON. ONLY COMES ON WHEN MY HUSBAND DRIVES, NEVER HAS WITH ME AND I AM THE PRIMARY DRIVER DAILY. DEALERSHIP WANTS TO REPLACE THE SEAT BELT BUCKLE WHICH IS $500 - $1000. WHY DOES IT ONLY DO THIS WHEN MY HUSBAND DRIVES? THEY CANNOT TELL ME THAT. AND WE CAN GO FROM 1 MPH UP TO ANYTHING. HELP!

I HAD JUST STOPPED TO PUT GAS IN THE VEHICLE AND UPON COMPLETION I GOT BACK IN THE CAR TO START IT. WHEN I TURNED THE KEY, THE CAR WOULDN'T START. I HAD HEADLIGHTS AND MY DASHBOARD WAS PARTIALLY LIT UP, BUT NOTHING ELSE WOULD WORK. I THEN CALLED THE MB ROAD SIDE ASSISTANCE AND A TECHNICIAN CAME OUT AND DETERMINED IT WAS NOT A BATTERY OR STARTER PROBLEM. THE TECHNICIAN SAID THAT IT WAS PROBABLY THE EIS SINCE HE HAD SEEN THE SAME SITUATION BEFORE. AN HOUR LATER THE CAR WAS TOWED TO THE DEALERSHIP, AND DROPPED OFF WITH MUCH TROUBLE SINCE THE STEERING COLUMN DIDN'T FUNCTION. SEVERAL DAYS LATER I GOT A CALL FROM MY SERVICE CONSULTANT, INFORMING ME THAT THE CAR NEEDED THE IGNITION STARTER SWITCH AS WELL AS THE EIS UNIT AND TWO NEW KEYS NEEDED TO BE PROGRAMMED. THE TOTAL WAS $2500. IN THE MEANTIME, I FOUND A TSB NUMBER 2008020003, DATED MARCH 1, 2008, DOCUMENTING THE EXACT PROBLEM I WAS HAVING. IT APPEARS THAT IT WAS A KNOW PROBLEM EVEN BACK IN 2008. MY CAR IS IN EXCELLENT CONDITION AND IT HAS ONLY 32,260 MILES. WHY DIDN'T THIS BECOME A RECALL? I ALSO FEEL LIKE I WAS ROBBED ON THE COST OF THE REPAIRS. I'LL NEVER TRUST THIS CAR AGAIN AND I'M NOT BUYING ANOTHER MERCEDES. *TR

THE SERPENTINE BELT SHREDDED FOR THE THIRD TIME AFTER HAVING IT REPLACED TWICE WITHIN FOUR WEEKS. AS OF 4/15/2015 THIS CAR WILL HAVE ITS 4TH BELT INSTALLED. CLEARLY THE TENSIONER AND PULLEY(S) ARE MAJORLY DEFECTED. EACH TIME THESE INCIDENTS WERE LIFE THREATENING FOR ME AND MY DAUGHTERS. WE WERE SIMPLY BLESSED NOT HAVE BEEN HIT BY OTHER DRIVERS WHEN THE CAR LOST TOTAL CONTROL WITH NO STEERING POWER. EACH TIME OF THE CAR'S MALFUNCTION, I WAS SURROUNDED BY OTHER DRIVERS, MOVING WITH THE STEADY FLOW OF TRAFFIC.THESE ARE SERIOUS ISSUES. I CAN'T IMAGINE IF I HAD BEEN DRIVING ON THE FREEWAY AT A FASTER PACE. NOW I AM FACING THE EXPENSE OF REPLACING THE BELT FOR THE THIRD TIME(MAKING THIS THE 4TH BELT), REPLACING THE PARTS, THE COST OF LABOR, AND THE COST FOR A RENTAL DURING THE REPAIR TIME. MERCEDES SHOULD BE HONORABLE AND DEMAND A RECALL ON THESE PARTS IMMEDIATELY, BEFORE SERIOUS INJURIES OR DEATH(S) OCCUR. THIS COUNTRY DOES NOT NEED TO BE REMINDED OF THE SENSELESS BEHAVIORS OF THE FORD PINTO OR THE MOST RECENT, TOYOTA TRAGEDIES. MERCEDES CAN CONTROL THE OUTCOME OF THESE SITUATIONS WITH A SIMPLE RECALL. THE COST OF THE PARTS IN BULK OR WHOLESALE WOULD BE A VERY SMALL PRICE COMPARED TO THE HEARTACHE OF LOOSING THE QUALITY OF LIFE OR CAUSING THE ULTIMATE RESULT - DEATH! *TR

I'M SEEING THE AIRBAG MALFUNCTION LIGHT SINCE THE RECALL AND HAVE CALLED MY DEALERSHIP MANY TIMES BUT THEY DON'T HAVE THE PARTS AND WON'T GET THEM UNTIL 2018. I NEED THIS TO BE PRIORITIZED FOR MY VEHICLE AS I DO NOT WISH TO CONTINUE TO PLAY RUSSIAN ROULETTE WITH THIS VEHICLE. I HAVE MYSELF AND MY FAMILY TO PROTECT AND WOULD LIKE SOMEONE TO PROVIDE TIMELY RESOLUTION FOR US.

TAKATA RECALL: I'VE CALLED MY DEALERSHIP MANY TIMES MENTIONING I'M SEEING THE AIRBAG MALFUNCTION LIGHT AND THEY KEEP TELLING ME THEY DON'T HAVE PARTS YET. CAN SOMEONE PRIORITIZE MY VEHICLE TO GET THE AIRBAG PARTS REPLACED ON FRONT DRIVER AND PASSENGER SIDE ASAP? I CALLED MY JEEP DEALERSHIP AND THEY'RE ABLE TO GET IT DONE NEXT WEEK. WHY DOES IT TAKE MORE THAN 2 YEARS TO GET THIS DONE AT MERCEDES? I WOULD APPRECIATE IT IF SOMEONE CAN GET THIS RESOLVED FOR ME AND MY FAMILY (I HAVE A 3 YEAR OLD) AS THIS IS OUR DAILY DRIVER AND SICK OF PLAYING RUSSIAN ROULETTE WITH THIS VEHICLE.