2015 Mercedes-Benz CLA-Class Suspension Problems

The contact owns a 2015 Mercedes-Benz GLA250. While the contact's daughter was driving at an undisclosed speed, the rear suspension collapsed. The contact stated that when the failure occurred, the vehicle swerved into the next lane. The contact stated that there were no other vehicles nearby during the failure. The vehicle was towed to the dealer, where it was diagnosed with frame corrosion. The contact was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.

Mercedes subframes that prematurely rust or deteriorate. Mercedes has extended warranty for the mentioned parts on some models. But clearly it is not enough because more models have the same issues. This is a serious safety issues and Mercedes should have taken more responsibility.

ML 250 BLU TECH DIESEL. 55,000 MILES. VEHICLE HAD BEEN PREVIOUSLY MAINTAINED ONLY BY MERCEDES BENZ AND EVERY RECOMMENDED SERVICE HAD BEEN COMPLETED TIMELY BY ONLY MERCEDES BENZ. 1 MONTH OUT OF WARRANTY AND THE CAR WAS INSPECTED BY MERCEDES 30 DAYS PRIOR AND GIVEN A CLEAN BILL OF HEALTH. NO WARNING LIGHTS EVER CAME ON PRIOR TO OR DURING THE INCIDENT. THIS COMPLAINT IS VERY SIMILAR TO ANOTHER ON YOUR WEBSITE ALSO INVOLVING THE SAME PARTS. VEHICLE WAS COMPLETELY STOPPED AT A MAJOR 4 WAY INTERSECTION. WHEN I TRIED TO MAKE A LEFT TURN A HORRIBLE LOUD GRINDING NOISE WAS HEARD FROM THE BACK OF THE VEHICLE. THE VEHICLE JUST SEIZED. WHEN I TRIED TO GO SHIFT INTO PARK, THE BRAKES FAILED TO WORK, STEERING WAS INCREDIBLY DIFFICULT. THE CAR HAD TO BE PUSHED OFF THE HIGHWAY AND TOWED TO MERCEDES. DIAGNOSES WAS FRONT DRIVE SHAFT BROKEN AND 2 REAR COIL SPRINGS BROKEN SIMULTANEOUSLY. I HAVE HAD MANY VEHICLES NEVER HAD I HEARD OF A DRIVE SHAFT BREAKING AT 55,000 AND CERTAINLY NEVER SIMULTANEOUSLY WITH REAR COIL SPRINGS. THE CAR IS DRIVEN UNDER NORMAL CIRCUMSTANCES, NO TOWING NO EXCESSIVE WEIGHT, ETC. MERCEDES WAS CONTACTED, THE OFFERED A 5% DISCOUNT AS A "GOOD WILL" GESTURE BUT REFUSED TO STAND BEHIND THEIR PRODUCT AND ADVISED THIS WAS NOT PART OF A PRIOR RECALL. THEY FURTHER STATED WHEN THE CAR WAS CHECKED 30 DAYS PRIOR THE DRIVE SHAFT AND COIL SPRINGS ARE NOT DISCOVER-ABLE.

I HAVE 2015 CLA250 COLLISION PREVENTION ASSIST DOSE NOT WORK AND IT’S ALWAYS ON AS ALARM ON MY DASHBOARD AFTER I SEARCH TOO MANY PEOPLE HAVE SAME ISSUES I WANT TO THE DEALER THE ASK 190$ FOR DIAGNOSTIC AND THEN WILL CHARGE MY FOR RE PROGRAM AND SUSPENSION TO HARSH NOTICE MY CAR MILEAGE 33000 ONLY THANKS