2023 Mercedes-Benz EQE Complaint Log

On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat began adjusting to my stored profile position. While the seat was adjusting, I tapped the center console to open Apple CarPlay. The seat stopped moving midway through its adjustment, and what appeared to be every warning light on the instrument cluster illuminated simultaneously. I observed dozens of yellow and red warning icons, including a towing/recovery indicator. A number of warning messages also appeared on the screen. I manually adjusted the seat using the door-side controls. I attempted to shift into reverse to back out of the garage, but the vehicle would not engage. I then tried shifting into drive and the vehicle similarly would not engage. The drivetrain was completely unresponsive. I exited the vehicle, locked it, and re-entered to attempt a restart. All warning and system lights returned immediately and the vehicle again would not shift into any gear. I then connected the vehicle to my home charger. The charge port indicator on the vehicle flashed red, indicating it would not accept a charge. I disconnected the charger and attempted to start the vehicle a third time with the same result. I left the vehicle and took another car. The vehicle sat for approximately 45 minutes. At approximately 2:20 PM PT, another household member started the vehicle. It started normally with no warning lights and was able to drive without issue. The vehicle has been driven twice since this incident. On the following day (April 16, 2026), the Active Brake Assist system displayed a warning message indicating it is not functioning. This system was working normally prior to the April 15 incident.

While driving down the highway late at night, with no other cars around, the panoramic sunroof exploded, throwing shattered glass everywhere. The window was not hit by an object and had no previous damage. Shattered flying glass while moving at highway speeds caused a momentary loss of control.

Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle mode") — that has persisted through a minimum of three (3) separate repair attempts across two authorized Mercedes-Benz dealerships, totaling more than sixteen (16) calendar days out of service within approximately 47 days of the first failure. Most critically, on March 14, 2026, while driving on a public highway in Ontario, Canada, this defect caused the vehicle to shut down completely while in motion, forcing me to pull over on the highway shoulder. The vehicle would not restart for approximately one hour. This constitutes a serious and dangerous safety hazard.

1. March 11th: First Incident was when crossing a railroad crossing in [XXX] ~2:00pm the car suddenly braked and seatbelts tightened very strongly and immediately stopped, Automatic braking was engaged. There was a car Behind me and barely was able to brake and avoid rear ending me. We took it to dealer in Fremont (mb of fremont) a service advisor checked the car and drove it for a while (Joe Defraeitas) they were not able to find any issue and sent us back. asking us to bring it back if it happens again. my speed was between 30-40mph. I don't remember if there was lights flashing warning or not. all I remember it suddenly halted and stopped and I was really scrared. 2. March 17th at a very close time to ~2:00PM at exactly same place this issue happened again, this time I was with my daughter [XXX] ) and same exact thing happened; luckily no cars were behind me at that time again, same as before speed 30-40mph and no warning lights that I remember. this time we took the car to service dealership on March 20th and they asked us to schedule an appoint and we did bring it back on march 26th. The RO# from mboffremont is XXX; again same advisor. they claimed they checked all the software and sensors and nothing wrong with the car. 3. Third incident on Apr 7th at ~12:00 on [XXX] [XXX] by the railroads crossing as well, luckily no cars were behind me and speed was 20-30mph this time is didn't do full stop. We reported it this time to MB dealership in Pleasanton, CA. This was the original dealership where we bought the car. again they claim nothing is wrong with the car. The service manager mentioned that will look inot this carefully, but unfortunately a service advisor called and said nothing is wrong with the car and they were not able to (Service Advisor is [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering intervention or collision warnings were provided during the pre-crash phase. GUARD 360: Collision detection monitoring failed to log the event. Safety Risk: The failure of the airbags to deploy during a high-energy impact represents a catastrophic failure of safety systems mandated by FMVSS 208 and directly increased the risk of occupant injury. Warning Symptoms: The dashboard was clear of all safety faults. No SRS or restraint system warning lights were present prior to the incident. Inspection Status: As of January 22, 2026, the vehicle is being held at Mercedes-Benz of Stevens Creek (San Jose, CA). It is awaiting a formal technical inspection from Mercedes-Benz Corporate. The vehicle is available for NHTSA inspection.

I am filing a safety complaint regarding my 2023 Mercedes-Benz EQE 350+, which has repeatedly shut down while driving, causing loss of power and reduced braking assistance. This defect has occurred at least five (5) times since I leased the vehicle and has not been corrected despite multiple repair attempts by Mercedes-Benz dealerships. The most serious incident occurred on December 30, 2025, when the vehicle shut down while I was actively driving. The dashboard displayed multiple warning messages including “Towing not permitted – see operator’s manual – malfunction.” As the vehicle powered down, braking assistance was reduced. I narrowly avoided colliding with the vehicle in front of me, and the vehicle behind me nearly struck my car. This was not an isolated incident. Similar shutdowns and malfunctions occurred on: •November 12, 2025 •March 27, 2024 •January 20, 2024 •November 28, 2023 (initial error documented while the vehicle was already being serviced at a Mercedes-Benz dealership) Each time, the vehicle was taken to an authorized Mercedes-Benz dealership. Service records repeatedly state the issue was “fixed” or that “no fault codes were found.” Despite these assurances, the defect continues to occur. I have video evidence of the malfunctions and multiple repair orders documenting repeated unsuccessful repair attempts. The dealership did not offer towing, and I was forced to wait hours or days for the vehicle to regain functionality before driving it to the dealership, which itself posed a safety risk. This vehicle is unsafe to operate. A vehicle that shuts down while driving with loss of braking assistance presents a serious risk of injury or death. Mercedes-Benz has been unable or unwilling to correct this safety defect.

ALL TIRES MENTIONED HERE ARE PIRELLI ZERO RUN FLAT TIRES (MBQ-8-40-3071, PIRELLI 255/35R21) My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride fat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride Yat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. I was also stuck waiting for repairs on a busy highway for 3 hours. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design Yaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.

My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride flat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. Various EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride flat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design flaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.

The vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. The vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. The technicians have indicated that they have not been able to properly repair the problem. The vehicle continues to have unresolved defects affecting its normal operation and reliability. The vehicle has been at the dealer again from 3/26/2026 to present.

It happen 4 times during normal driving on local roads on nice weather and no car infront . My car just stop violently and make a lound noise as if it hit something .It happen very quick and became normal as if nothing wrong .Reported and brought car to dealer after a week there not found any defects.The 5th times happen when car pull out from driveway with no car around. I belived this a saferty hazard because if it happen during driving on hiway i could get hit from behide for sudden stop.

I was in bumper-to-bumper traffic traveling West on Interstate 376 in Pittsburgh, PA. The weather was clear and cool, and the pavement where I was driving was dry. I was proceeding through the Fort Pitt tunnel outbound. Given that traffic was stop and go and moving very slowly, I switched my recouperation setting from “normal” to “strong” to enable one-pedal driving using the paddles on the sides of the steering wheel. Immediately after doing so, traffic was inching forward just West of the Fort Pitt tunnel, starting up Greentree Hill. I saw the truck in front of me starting to move forward so I took my foot off my brake (up to that point it had functioned correctly) and the car started moving forward slowly. When the brake lights of the truck in front of me illuminated, I placed my foot on my brake. The brake pedal depressed but the car brakes did not function. I immediately noted that the brakes had not functioned and as a result I pressed harder with my foot on the brake pedal. Nothing happened–the brakes did not function. I then used both feet and pressed as hard as I could against the brake pedal. Again, nothing happened–the brakes did not function. I continued to press as hard as I could with two feet as the car proceeded forward into the back bumper of the truck in front of me. The collision occurred at approximately two miles per hour and the damage to my car was mainly caused by the rear hitch on the truck, which went into my front bumper. Mercedes-Benz USA has inspected the car and stated it did not malfunction, but they did not perform any tests in a manner to recreate the settings of the car that were in place at the time of the incident. The car is currently in their control and that of my dealer. No warning lamps or other symptoms of the problem appeared prior to or during this incident.

When I turned on the car this morning, the instrument cluster screen was black and would not activate. Because of this, there was no way to determine speed or to utilize driver assistance functions. This created significantly unsafe condition because I had no gauges or dials to assist. I turned the car off multiple times and attempted to reset it and the instrument cluster screen was still black and nonresponsive. This appears to be a known issue from searching the Webb for Mercedes electric vehicles.

On several occasions the vehicle aggressively stopped and jerked as if someone hit my car from behind. I took it to the dealership and they thought it was a software malfunction issue, since there were recalls on the vehicle. I received my car back from the dealership and in a week of receiving my car, the issue happened twice. This has been extremely scary especially because on two occasions a car almost hit me in the back and both times my son was in the car. The car has done this where there were not any cars around and the car falsely believes there is a car around a collision will occur. Today , the car did it twice. The first was while I was taking my son to school going slowly. The second time this happened was while I was stopped at a red light. The dashboard then had a red triangle with an exclamation mark inside. Every time the car stops it caused my neck and back to hurt and I am afraid a car will actually hit me from behind.

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the highway and was in the shop almost a month for a noise complaint. I was told the noise issue was due to 3 bad tires, likely due to potholes, and charged $1741 to replace them. I am totally convinced the issue was not related to potholes but had no recourse other than to pay the $1741. My wife feels totally unsafe driving the car, particularly when I am out of town for work.

On Mon, [XXX], my father was involved in a single car accident in the family's Mercedes-Bens EQE 350 (all electric) vehicle. When he was in driveway, he claims he was on the brake when the car suddenly accelerated on its own. It destroyed the garage door and then went through the garage destroying property, the attic staircase, and the frame of an interior wall into a bedroom. We have pictures of the damage. Emergency repairs were required to stabilize the frame of the house with more 2x4s. The insurance company says he likely confused the brake and gas pedals, but he's convinced that he was on the brake when it suddenly accelerated on its own. Importantly, no auto-emergency braking occurred, no airbag deployed, and no other emergency systems engaged. We received no indication that the system reported an accident. I was able to source an online forum where individuals recounted identical fact patterns about being on the brake and the Mercedes EQ vehicle accelerating dangerously on its own. We believe that the issue was a electrical computer malfunction and yes, the car is available for inspection. It is currently being repaired at a collision shop in Edison, NJ. I have sent a general service request to Mercedes Benz to encourage an inspection from them. The problem has not yet been sourced or reproduced and no warning lamps or messages appeared prior, during, or after the accident. Here's the MB electric vehicle community message board describing similar accounts [XXX] I am messaging to initiate a safety report about this vehicle since this issue could potentially cause a fatality if not properly addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the dealership from Friday Sept 13th until around Oct 9th. They finished their testing and sent the info to corporate Mercedes on Wed Sept. 18th. I finally heard back from Mercedes corporate on Oct 3rd, 2024. They said that they didn't find any malfunctions. During this waiting period I was pressured by the Mercedes dealership to file an Insurance Claim. I said I wasn't filing a claim until I heard back from Mercedes Corporate. There have been several cases online where the same issue has occurred by other Mercedes owners. One was almost exactly the same as mine. The only difference was that the car stopped when the tires were flattened. I have been driving for 50 years and have never experienced anything like this. My nephew was in the car with me and I repeatedly said to him the brakes aren't working. The car was a write off. I had to file an insurance claim.

My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but the issue continues. Another dealership (Mercedes Keys European) refused to even inspect the vehicle. A loaner EQE I drove for several days did NOT have this issue, confirming my vehicle’s braking system is not normal. This is a major safety defect, and I am requesting NHTSA to investigate.

Nothing happens with my car

The contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined that the failure was related to NHTSA Campaign Number: 24V372000 (Electrical System); but the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,500.

The contact owns a 2023 Mercedes-Benz EQE350. The contact received notification of NHTSA Campaign Number: 24V372000 (Electrical System). The contact stated that on two occasions while driving at various speeds, the vehicle stalled. The contact stated that an unknown warning message appeared. The vehicle was restarted after the first failure. The contact stated that on the second occasion when the vehicle stalled, the vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 5,700 unknown.

The contact owns a 2023 Mercedes-Benz EQE 350 4Matic. The contact stated while driving 40 MPH, the vehicle jerked and unintendedly decelerated to 20 MPH. Several unknown warning lights were illuminated. A message advising that there was no more battery power and to pull over was displayed. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The vehicle was taken to the dealer, where it was diagnosed and determined that the electrical systems had failed. The dealer rebooted the vehicle; however, the failure recurred while driving. The vehicle was towed to the dealer, where the control unit software was updated, and the battery management system software was updated under Mercedes-Benz Campaign Number: 2024060002. Additionally, the dealer test-drove the vehicle; however, the failure could not be replicated. The vehicle was repaired. The contact stated that she had stopped driving the vehicle due to safety concerns. The contact related the failure to NHTSA Campaign Number: 24V372000 (Electrical System). The manufacturer was notified of the failure and informed the contact that there was a consideration to buyback the vehicle. The failure mileage was approximately 2,707.

Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has a strain to her hips due to the seat belt malfunction. The seatbelt did not work properly it did not keep her restrained to the seat as designed. The building was of course damaged as a result of this vehicle malfunction. My wife unfortunately has suffered mental and bodily issues she has been traumatized due to this vehicle malfunction she has voiced over and over how this experience has affected her she also has repeatedly stated how this event took place and how it now makes her not ever want to ride in this car or any other electric car ever again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], my wife was driving to a local business here in Las Vegas, NV. Upon her arrival she proceeded to pull into a parking spot she slowed down to pull into the parking spot keeping her foot on the brake at all times when she reached the parking block she firmly pressed the brake to place the vehicle in park. While her foot is still on the brake the vehicle took off at a high rate of speed causing the vehicle to jump the parking block onto the sidewalk where pedestrians walk. The car continued accelerating while her foot was on the brake burning rubber on the sidewalk and the high acceleration caused her to hit the wall of the building. The car came to a stop after hitting the wall, no airbag deployed no warning lights came on the dash went totally out and the seatbelt did not work properly it did not keep her restrained to the seat on impact. Due to the malfunction of the vehicle and its safety equipment my Wife has suffered a concussion, bruising to her chest and breast area as well as strain to her hips. Not to mention the mental trauma she will suffer from for the rest of her life. No inspection has been done as of yet and truthfully I don't think they're too eager to do one and even when they do is it going to be fair and true or down played to protect themselves and their pockets. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was broken. After 15 days I called back for an updated then they told me a software update is necessary and will be released on May 2024. On [XXX] dealership contacted me and gave me my car back with no repair or software update installed. There are reports that this car model stops when an error occurs, if they don't fix the software could be an accident. Being software means that could affect at least all the car in this model EQE 350 SUV, or even all the EV form this manufacturer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Mercedes- Benz EQE 500 equipped with Pirelli Tires, Tire Line: P-Zero All Season, Tire Size: 255/40/R20, and DOT Number: 1931H811J. The contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. The contact stated that the failure had occurred on all four original tires and had recurred on several of the same replacement tires. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle failure mileage was approximately 5,000. The tires failure mileage was approximately 5,000.

The contact owns a 2023 Mercedes-Benz EQE 350. Then the contact stated that after starting the vehicle, he became aware that the travel range had declined. The failure became a regular occurrence until the travel range had declined by approximately 40%. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the battery charging capacity could be expected to decline by up to 40% during the winter months. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 700.

On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the accelerator expecting the vehicle to come to a stop it did not. It continued traveling forward without any accelerator input.

THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking at the rear camera to see why it stopped and what was in the path and contemplating whether I should get out and go see in person (as I did not clearly see anything in the rear camera) the car started moving again at what felt like a high-speed, backwards as I was still in reverse. I tried to brake but the brakes did not work. So, I started turning so as not to go directly into the home of the neighbor across the street. I turned sharply enough that the car went diagonally into my next-door neighbor's yard to the left of our home. The car continued to move in reverse and I kept steering to avoid the car hitting my neighbor's home. The car hit and knocked over the neighbor's in-ground basketball on the opposite side of the driveway. I believe the car slowed a bit after that impact but kept going in reverse heading back into the street in front of my home. Still steering and hitting the brakes, I remember the car spinning in the street and then had somewhat of an elliptical pattern and was headed back across the yard to my same neighbors home but hit the parkway tree in front of my home and stopped with that impact. Believe electrical failure. Brakes didn't work. Airbag did not deploy. Many sudden acceleration cases end in injury and death. Thankful no children out since middle of day. MBUSA (only) is investigating. Attempted independent review but told that unable because of proprietary software. 5 weeks in and no response to investigation status.

There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if the safety system senses a police radar system a car may have installed (like an old school one on a civilian's car dashboard) the car's security system "shuts down" for a couple seconds and slams on the breaks nearly causing a crash. I have been driving at 15-20 MPH on a clear street and out of nowhere the car slams on the breaks because it detects someone's radar detector. As you can imagine, this is absolutley terrifying to be driving on a clear street and have the car slam on it's breaks. My heart rate goes up, I have been visibly shaken up. The feeling is as if I got into a car accident-but I didn't it was self-induced by the vehicle. I am worried if someone is driving behind me and is not prepared for the car to break, I will be rear-ended. Please help Mercedes owners fix this, it's horrible.

This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.

Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

***THIS IS NOT MY CAR*** My car was in for service at the dealer. The dealer provided this EQE350 as a loaner. The loaner was electric, which exploded in our garage and burned the house down. The dwelling is 100% loss and 90% of contents were lost. We have pictures and videos from ring doorbells showing the combustion, and you can hear the thermal runaway. Please help us. GOOGLE "Mercedes Benz EQE Garage Fire Florida".

SAFTE CONCERNS: 1. Vehicle has sever severe pulsing/shaking/jerking behavior in motion. So far I have encountered this problem when the vehicle was under 20 mph; 2. Vehicle lightly pulsing/vibrating when braking and does not stop smoothly; 3. Stepping on the gas pedal for 100% acceleration, the vehicle only went up to 30~40% power. BACKGROUND: I purchased this vehicle (with 25miles shown) on 4/21 evening around 9 pm PDT. Saturday 4/22 evening, the first time I took the car out for a drive, I experienced the concern 1 and 2 as stated above then I took it back to the dealership on 4/23 morning. I have recorded videos when vehicle was shaking. I will follow up with video attachments in email. The dealership diagnosed the car and did verify the strange behavior, but said all problems were fixed by the real axel steering software update from 4/24 to 4/25. Please find attached the service report. I then drove the car back with 91 miles shown on the vehicle 4/25 evening. However, 4/25 night, when the vehicle was reaching around 110 mile total mileage, I encountered the same issues again, along with a new one as described in concern 3 above. Through out the whole process, the vehicle was never over 40 mph, so no one got hurt or no accidents happened while the vehicle lost control. However, the issue was random and happened in my drive way, at traffic lights and as vehicle is turning on the roads, these strange behavior could not only risk passengers in the car but also put surrounding vehicles and traffic into risks. The vehicle only throw two error messages ONCE on 4/23 morning: 1) rare steering malfunction 2)auto brake system malfunction.

The contact owns a 2023 Mercedes Benz EQE. The contact stated that after the vehicle was delivered to his residence the low coolant warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 328. The VIN was not available.