There are 3 owner-reported body & structure complaints for the 2023 Mercedes-Benz EQSin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
My panoramic sunroof shattered with no warning and no apparent impact. It exploded outward, while traveling at a high speed on the highway. It was late and there were no other vehicles on the road at the time. I was not near an overpass.
Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact, but yesterday during carwash when my car was not moving, car in front (another small SUV) suddenly rolled back and simple touched my front bumper. Because of that impact i got similar damage - front plastic grill is cracked and front camera is damaged. please note that other car didn't hit plastic grill as bumper is located further front. Its just of impact to front bumper to force front plastic to crack or poorly design of the components. I have both videos of impacts that i can provide upon request. I uploaded estimate from prior accident
To be clear, there has been no incident with my vehicle due to the lack of a hood latch safety release. This report is being made to call attention to a possible safety issue. The Mercedes-Benz EQS SUV is fitted with two typical hood release latches, one on each side, operated by a single hood release lever in the cabin attached to the latches with a cable. The hood is NOT equipped with a hood latch safety release normally found on automotive hoods. The lack of a safety release increases the possibility that the hood will fly open if the primary latch mechanism fails while driving. The EQS SUV is also NOT equipped with a dashboard indicator light or message warning that the hood is not fully latched when in the closed position.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026