2009 Mercedes-Benz ML-Class Air Bags & Restraints Problems

THE REAR SEAT BELTS DO NOT RETRACT ONCE PULLED OUT. OVER THE COURSE OF SEVERAL DAYS, THEY SLOWLY WORK THEIR WAY BACK UP. NO VEHICLE SHOULD HAVE A SEATBELT FAIL; IT IS EVEN MORE RIDICULOUS THAT THIS PART FAILED IN A CAR THAT IS THIS EXPENSIVE OR THAT HAS HAD SUCH A LONG HISTORY OF SAFETY. IT ISN'T SAFE FOR ANYONE TO SIT IN THE BACK SEATS BECAUSE THE SEAT BELTS ARE OUT-STRETCHED SO FAR THAT A PERSON WOULD BE THROWN FORWARD A WAYS BEFORE THE SEATBELTS STOPPED THEM. THAT IS DANGEROUS.

BOTH REAR SEAT BELTS WILL NOT RETRACT. THEY ARE FULLY EXTENDED.

DEALERSHIP ON NORTHERN BLVD IN QUEENS NY UNABLE TO GIVE ME AN APPOINTMENT TO REPLACE THE BAG. THEY CLAIM THEY ARE YEARS BEHIND REPLACING MY AIR BAG AND THEY CAN'T CONFIRM WHEN THEY WILL GET A REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO THE SRS WARNING INDICATOR BEING ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKVILLE CENTRE (110 GRAHAM AVE, HEMPSTEAD, NY) WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR WITHOUT CHARGE DUE TO THE SRS WARNING INDICATOR BEING ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL FOR AIR BAG REPLACEMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF EL DORADO HILLS (1000 MERCEDES LN, EL DORADO HILLS, CA 95762, (888) 773-3154) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (COURTESY AUTOMOTIVE CENTER, (530) 345-9444) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DESPITE RECEIVING SEVERAL RECALL NOTICES, AND A LETTER FROM MB THAT PARTS ARE AVAILABLE TO FIX THE PROBLEM- MY MB RETAILER HAS NOT RESPONDED TO SEVERAL REQUESTS TO FIX THE AIR BAG DEFECT ISSUE. MB CUSTOMER SERVICE TOLD ME THAT THIS WAS NOT A "REAL" SAFETY ISSUE AND WAS NOT HELPFUL. DEALER MANAGEMENT (MERCEDES BENZ OF MARIN) HAS ALSO NOT RESPONDED TO MY REQUESTS FOR SERVICE.

TAKATA RECALL. I HAVE SCHEDULED AN APPOINTMENT TO REPLACE THE AIRBAG INFILTRATOR SINCE I RECEIVED A LETTER IN THE MAIL THAT THE PART IS AVAILABLE. THE DEALER HAS TRIED SEVERAL TIMES TO CONTACT THE MANUFACTURER AND THE PART IS ON BACK ORDER. IT IS A SAFETY CONCERN FOR ME AND MY WIFE AND HAS BEEN CAUSING WORRIES AND A CONCERN TO DRIVE THE CAR ON A DAILY BASIS WITH A CHILD ONE YEAR OLD GOING BACK AND FOURTH TO SCHOOL AND DAY CARE. WITH A DEFECT IN THE AIRBAG THAT MY CAUSE INJURY OR DEATH DUE TO THE INFILTRATOR CAUSING THE AIRBAG TO EXPLODE AND SHOOT OUT METAL FRAGMENTS TOWARDS PEOPLE INSIDE VEHICLE. WE ARE CONCERNED AND ALWAYS STRESSED OUT ABOUT THIS ISSUE BUT WE NEED THIS VEHICLE WE CANNOT JUST PARK IT AND NOT DRIVE IT TILL THE ISSUE IS FIXED. THE DEALERSHIP WILL NOT OFFER ANY ALTERNATIVE IN THE MEANTIME UNTIL THE PART COMES IN.

IT DOES NOT RETRACT BACK AT ALL

TAKATA RECALL REPAIR/REPLACEMENT PARTS NOT AVAILABLE

IT'S IN THE RECALL SCOPE OF TAKATA AIRBAG ISSUED JAN 2016 BUT SO FAR MERCEDES DEALER SAID THE PARTS ARE STILL NOT AVAILABLE FOR THE RECALL WITHOUT COMMIT DATE WHEN PARTS WILL BE AVAILABLE. IT HAS BEEN ALMOST 2 YEARS SINCE THE RECALL WAS ISSUED. BY DRIVING A CAR WITH DEFECTIVE AIRBAG EVERYDAY, OUR LIVES ARE IN DANGER.

TAKATA RECALL - ALL THE MERCEDES BENZ LOCATIONS I CALLED (PORTLAND, BEAVERTON, TIGARD, HILLSBOROUGH AND WILSONVILLE), ARE NOT ACCEPTING TO REPLACE THE DEFECTIVE EQUIPMENT AS THEY CLAIM THEY DO NOT HAVE THE REQUIRED PARTS TO DO IT.

'TAKATA RECALL" MERCEDES BENZ HAS FAILED TO REPAIR MY ML350W4 IN A TIMELY MANNER! "TAKATA RECALL"

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO REPLACE THE DRIVER'S AIR BAG. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWAITING ALLOCATION FROM THE GOVERNMENT FOR THE AIR BAGS. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA BEGAN SENDING ME NOTIFICATION OF AIRBAG RECALL FOR MY VEHICLE MORE THAN ONE YEAR AGO. I HAVE BEEN ATTEMPTING EVER SINCE TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG REPLACED AS PER THEIR INSTRUCTION AT MERCEDES BENZ DEALERS NEAR ME IN LOS ANGELES. EACH MB DEALER CONTINUES TO STATE THAT THEY DO NOT HAVE THE PARTS IN YET - THAT THEY ARE WAITING. IN THE MEANTIME, THIS IRRESPONSIBLE DELAY IN PROVIDING DEALERS WHAT THEY NEED TO SCHEDULE AND PERFORM THE REPAIR IMPERILS ME AND MY PASSENGERS EACH TIME I DRIVE THE CAR, AS WELL AS GREATLY INHIBITS MY ABILITY TO SELL THE CAR FOR FULL VALUE. THANK YOU.

TAKATA RECALL NOT AVAILABLE

TAKATA RECALL. I AM CURRENTLY LIVING 79 MILES FROM MY JOB AND I NEED TO TRADE IN MY CAR. BECAUSE OF THE TAKATA AIRBAGS I CANNOT GET THE FULL VALUE FOR MY CAR NOR WILL SOME CAR DEALERSHIP TAKE THE CAR. AFTER RUNNING A CAR FAX MY CARE VALUE IS REDUCED BY $4000 DOLLARS.

TAKATA RECALL., RECALLED AIRBAG HAS NOT BEEN REPLACED. TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY. MERCEDES DEALER TOLD ME THAT THEY DO NOT HAVE THE AIRBAG NEEDED FOR THE RECALL..

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.