2002 Mercedes-Benz S-Class Suspension Problems

The contact owns a 2002 Mercedes-Benz S600. The contact stated while driving 60 MPH, the active body control warning light illuminated, after which the front suspension lowered to the ground, preventing the vehicle from being driven. The vehicle was towed to the dealer, who diagnosed a failure with the hydro-pneumatic suspension pump and high-pressure hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 07V263000 (Suspension, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.

ABC high pressure hose blew off while driving at low speed made a loud popping sound abc light came on with message drive carefully and fluid came pouring out

INSTRUMENT LIGHTS WENT OUT, CAN'T SEE SPEED OR OTHER DASH INFORMATION SUCH AS FUEL. REAR SUSPENSION LOOSES AIR, CAR SITS TO LOW TO DRIVE, BODY SITS ON REAR TIRES. HAPPENED WHILE DRIVING CITY STREET, TIRES SMOKED AND ARE PITTED.

ABC LINE STARTED LEAKING SECOND TIME IN 4 YEARS EXACTLY REPLACED IT BACK IN 2013 ALMOST COST ME 1500 AND NOW ITS BACK DOING THE SAME PROBLEMS THE CAR IS TO LOW ON THE GROUND AND CAN'T NOT DRIVE WHATS SO EVER

I PURCHASED MY VEHICLE NEW IN 2002. IT HAS ABOUT 48500 MILES. I WORK CLOSE TO HOME. I HAVE ALREADY REPLACED THE SUSPENSION AIR BAGS ONCE AND MY VEHICLE IS DROPPING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL. WHAT CAN I DO? MY VEHICLE IS VERY WELL TAKEN CARE OF AND I FIND IT OUTRAGEOUS THAT MERCEDES BENZ BEING FULLY AWARE OF THIS ISSUE, REFUSES TO TAKE RESPONSIBILITY. ESPECIALLY WITH THE ORIGINAL PRICE OF THE VEHICLE.

MY AIRMATIC SUSPENSION MADEY MY CAR GO DOWN REAL LOW, I PAY A LOT OF MONEY TO GET THE TWO AIR MATIC SUSPENSION FIX. MY REAR END IS STILL GOING DOWN AND NOW THE REAR IS LOWER THAN THE FRONT. I AM JUST LIJE THE REST OF THE PEOPLE THAT HAS COMPLAINT ABOUT THIS . NHTSA ACTION NUMBER PED7042. I FEEL THEY NEED TO MAKE THE MANUFACTURER FIX THIS PROBLEM BEFORE SOME ONE GET HURT BAD OR DEAD.

AIR SUSPENSION PROBLEMS. DRIVING DOWN THE ROAD AND FRONT END OF MY CAR DROPS AND WHEELS START TO TOUCH CAR BODY, CANT TURN THE WHEELS EITHER (ONLY SLIGHTLY) THE FENDER GETS ON THE WAY, CAR IS TOO LOW. I PULLED OVER IN A LITTLE BIT CAR RAISED UP TO NORMAL POSITION. HAPPENED MORE THAT FEW TIMES. SOMETIMES IT DOESN'T RISES ALL THE WAY UP TO NORMAL. AIR STRUT, AIR PUMP, VALVE BOX OR RELAY FAILURE. *TR

THE AIR PUMP IS INOPERABLE. THE VEHICLE HAD A SEVERELY LOW FRONTEND. MECHANIC STATED IT WAS A COMMON PROBLEM IN THE MERCEDES S430. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. THE CONTACT STATED THAT WHEN DRIVING AT NIGHT, THE INTERIOR, THE INTERIOR, AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE CONTACT STATED THAT THE AIRMATIC SHOCKS DROPPED CAUSING THE VEHICLE TO BECOME LOW AND DIFFICULT TO TURN THE WHEELS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

THE VEHICLE SAFETY LIGHT WENT RED INDICATING THE AIRMATIC FAILED AND TO STOP THE VEHICLE. *TR

MY COMPLAINT IS RELATED TO MY 2002 MERCEDES BENZ S500 ABOUT THE AIRMATIC I TOOK MY TOTHE SHOP AND PAY LOT OF MONEY TO GET THE AIRMATIC FIX BECAUSE THEY WHAT SAID THAT WAS IT . THE CAR IS STILL GOING DOWN WHEN IT SIT FOR A DAY OR TWO AND NOW THEY ARE TELL ME THAT IT IS THE SUSPENSION VALVE BLOCK. I BELEIVE THAT I HAVE BE TAKING , BECAUSE I AM A WOMAN. I FEEL SOMETHING SHOULD BE DONE ABOUT THIS. *TR

TWICE SINCE I'VE HAD THIS CAR I'VE HAD TO REPLACE THE SUSPENSION FIRST THE BACK THEN AT MY FATHERS FUNERAL THE FRONT BOTH RESULTING IN A LOT OF MONEY, AND THERE IS NO RECALL ON THE SUSPENSION? WHY? *TR

SECOND AIRMATIC BREAKDOWN. FIRST WAS FRONT SIDE LAST JULY 2012. SECOND BREAKDOWN AUGUST 28, 2013 REAR PUMP LEFT SIDE. THIS PROBLEM IS GETTING REAL EXPENSIVE. DO ALL MERCEDES DO THIS? *JB

THE GEAR SHIFTER HAD LOCKED INITIALLY OUT OF THE BLUE, I COULDN'T GET THE CAR OUT OF DRIVE. I TURNED IT OFF TO STOP IT AND THEN IT WOULDN'T GO INTO PARK. AFTER THE MERCEDES TECH CAME OUT IT WOULDN'T START AT ALL. THE TECH SAID IT WAS MOST LIKELY A SAFETY FEATURE WHICH HAD KICKED IN. THEN THE WHOLE RIGHT SIDE WENT DOWN. I AM TOLD THE AIRMATIC SUSPENSION WENT OUT. WHY? THE CAR SAID STOP AIRMATIC TO LOW. I HAVE NEVER HAD ANY PROBLEMS WHICH MAY HAVE LEAD UP TO THESE ISSUES. UNFORTUNATELY I CAN NOT AFFORD THE $2,000 TO REPAIR THIS ISSUE WITH THE AIRMATIC. IS THERE ANY KIND OF RECALL ON THIS VEHICLE OR WARRANTY WITH MERCEDES THAT IS RESPONSIBLE. THE ELECTRICAL PROBLEM IS THE RADIO GOING OUT FOR 2-3 MONTHS AND THEN COMING BACK ON OUT OF THE BLUE. THE DOOR OPEN SIGNAL NOT GOING OFF IN THE ALERTS. THE TRUNK SWITCH NOT WORKING TO OPEN THE TRUNK, IT CAN ONLY BE OPENED MANUALLY. LASTLY THE HEADLIGHTS CONTINUALLY GOING OUT AFTER REPLACING THE BULB FOR 1 MONTH. RUST AND DETERIORATION ON THE ROOF BY THE SUNROOF. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIRMATIC SUSPENSION SYSTEM WARNING INDICATOR ILLUMINATED AND IMMEDIATELY, THE VEHICLE DROPPED TOWARDS THE GROUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ACTIVE BODY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO DECELERATE. THE SUSPENSION SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE ALSO FAILED, CAUSING THE VEHICLE TO COLLAPSE. AFTER COASTING TO A STOP, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. APPROXIMATELY SIX MONTHS LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 101,000.

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430 (NA). THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR SUSPENSION MALFUNCTION CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE AIR SHOCK SYSTEM. THE CONTACT STATED THAT THE AIR PUMP COMPRESSOR MALFUNCTIONED THREE MONTHS PRIOR TO THE REAR SUSPENSION FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

THERE WAS NO WARNING IT JUST GAVE A ALERT THAT THE CAR WAS RIDING LOW AND TO STOP. AIRMATIC SUSPENSION FOR A 2002 S430. VERY COSTLY, I DID RESEARCH AND FOUND OUT THAT THIS PROBLEM IS A COMMON OCCURRENCE FOR MERCEDES S CLASS. I BELIEVE IT IS A DEFECT AT THE MANUFACTURER AND MB SHOULD BE HELD ACCOUNT FOR SAID DEFECT. *TR

I OWNED 2002 MERCEDES MODEL S430. ABOUT 6 MONTHS AGO I NOTICED MY CAR DROPPED LOWER TO THE TIRES AS I STARTED, THEN I TURN IT OFF AND BACK ON FOR THE CAR TO FUNCTION NORMALLY. NOW, FOR PAST 2 WEEKS THE PROBLEM HAS COME BACK AND ACTED VERY OFTEN. I ALSO TALKED TO FEW FRIENDS AND THEY SAID OTHER VEHICLES WITH SAME MODEL ARE EXPERIENCING SAME PROBLEM. IS THIS A RECALL FROM MERCEDES TO CORRECT THE PROBLEM YET. I LIKE TO KNOW A LITTLE BIT MORE INFO ON THIS PROBLEM AND HOW TO CORRECT IT. *TR

THE CAR WAS LEAKING OIL AND HYDRAULIC FLUID. THE CAR WOULD NOT RAISE UP AND WAS LEAKING OIL AS FAST AS IT WAS PUT IN. IT WAS NOT DRIVABLE. COULD NOT FIX IT I HAD TO PARK IT.