2007 Mercedes-Benz SLK-Class Air Bags & Restraints Problems

I am the owner of a 2007 Mercedes-Benz SLK280 with VIN: [XXX]. My vehicle was part of the Takata airbag recall, but the airbags were never replaced. Currently, the NHTSA recall status for my VIN shows "no active recalls," even though the repair was not completed. This creates a serious safety risk. I request that NHTSA investigate why my VIN is marked as remedied or closed despite the airbags not being replaced. I urge NHTSA to take appropriate action to ensure the recall is properly addressed for my vehicle and others in similar situations. Thank you for your attention to this important safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TAKATA RECALL. THERE WAS A NHTSA CAMPAIGN TO RECALL MY VEHICLE'S AIRBAGS-- NUMBER 16V081000. I WAS CONTACTED BY MAIL NUMEROUS TIMES MY MERCEDES NATIONAL HEADQUARTERS, INDICATING THERE WAS A RECALL AND THE REPLACEMENT AIRBAG WAS ON ORDER. THEY INDICATED I WOULD BE CONTACTED LATER WHEN THE PARTS BECAME AVAILABLE AT MY LOCAL MERCEDES DEALER. I WAS CONTACTED LOCALLY AND THEY SAID THE PART WAS ON ORDER, I WOULD BE NOTIFIED WHEN IT ARRIVED. NO NOTIFICATION OCCURRED. RECENTLY I CALLED THE DEALER'S PARTS DEPARTMENT AND THEY INDICATED THEY HAD MY VEHICLE'S AIRBAG IN STOCK. I CONTACTED THE SERVICE DEPARTMENT AND THEY INDICATED "THE CAMPAIGN HAS BEEN CLOSED" (AS OF MARCH 2018). I CALLED THE NATIONAL CUSTOMER SERVICE NUMBER AND THEY CONFIRMED THE CAMPAIGN WAS CLOSED. THEIR REASON WAS THAT THEY HAD DONE AN "EXPERIMENT" ON MERCEDES SLKS AND DETERMINED THAT A RECALL WAS NOT NEEDED. THAT IS, THEY CHANGED THEIR MINDS ABOUT THE TAKATA AIRBAG IN THE CAR. I AM CHECKING WITH YOU TO VERIFY THAT MERCEDES WAS PERMITTED BY YOU TO CLOSE THEIR TAKATA AIRBAG RECALL FOR THE MERCEDES 2007 SLK 280 MODEL AND THAT IT IS SAFE TO DRIVE THE VEHICLE. I ALSO NOTE THAT NATIONAL MERCEDES NEVER CONTACTED ME REGARDING THE CLOSING OF THE RECALL CAMPAIGN. THANK YOU FOR YOUR RESPONSE.

I REMAIN UNABLE TO OBTAIN REPLACEMENT TAKEDA AIRBAGS FROM MERCEDES BENZ FOR THE PAST 3 YEARS. WHEN I LAST FILED A COMPLAINT WITH NHTSA ON 12/26/2017 (COMPLAINT NUMBER 11056636) I WAS INFORMED BY MERCEDES, [XXX] , VP CUSTOMER SERVICES THAT MY CAR REPLACEMENT AIRBAGS WOULD BE AVAILABLE BY JUNE 30, 2018 AND THAT MERCEDES WOULD BE CALLING ME TO MAKE THE APPOINTMENT FOR "REPLACEMENT FREE AIRBAGS".TO BE INSTALLED IN MY CAR-NO CALL, NO AIRBAGS. I HAVE WAITED 3 YEARS. MY CARE REMAINS IN MY GARAGE. THE FEDERAL GOVERNMENT IS NOT PROTECTING ME AGAINST A FOREIGN COMPANY DOING HARM IN AMERICA, TAKEDA-WHO KNEW THE AIRBAGS WERE DANGEROUS WHEN THEY SOLD ME MY $56,000 USELESS CAR SITTING IN MY GARAGE, 2007 SLK WITH 12, 600 MILES ON IT. IT WAS MORE IMPORTANT FOR MERCEDES AND TAKEDA TO MAKE A PROFIT THAN FOR ME TO BE IN A SAFE CAR. I NEED ASSISTANCE TO OBTAIN SAFE AIRBAGS FOR MY CAR SO THAT I WILL NOT BE ANOTHER STATISTIC FOR TAKEDA-NO JOKE. PLEASE DO NOT LET THEM OFF THE HOOK. THEY MUST BE HELD RESPONSIBLE/ACCOUNTABLE. MY CAR IS PARKED IN MY GARAGE FOR 3 YEARS! HELP ME PLEASE. THANK YOU, [XXX] , MD, PHD, JD INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FELDMANN IMPORTS, 4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM UNABLE TO GET REPLACEMENT AIR BAGS AND WAS ADVISED TO FILE A COMPLAINT. I CALLED 2 DEALERSHIPS TODAY, AGAIN (MERCEDES BENZ MASSAPEQUA AND ROCKVILLE CENTER) AND NEITHER HAS RECEIVED THE AIRBAGS FROM TAKEDA.

TAKATA RECALL: THE MERCADES DEALERSHIP DOES NOT HAVE REPLACEMENT AIRBAGS AND DOES NOT KNOW WHEN THEY MIGHT BE AVAILABLE.

"TAKATA RECALL"

IN FEBRUARY, 2016 A RECALL WAS MADE ON THE 2007 MERCEDES SLK 350 CONCERNING A DEADLY DEFECT IN ITS DRIVER SIDE AIR BAG MADE BY TAKATA. COMING ON ON TWO YEARS AND MERCEDES STILL HAS NOT PROVIDED A FIX. THERE ARE SO FEW OF THESE CARS ON THE ROAD, IT DOES NOT APPEAR THAT THIS FIX IS A PRIORITY FOR MERCEDES. HOW LONG DOES A CAR MANUFACTURER HAVE TO PROVIDE A REMEDY FOR A POSSIBLY DEADLY DEFECT.

TAKATA RECALL EITHER THESE AIRBAGS ARE SAFE AND THE RECALL NEEDS TO BE RESCINDED OR THE AIRBAGS ARE UNSAFE? IF DEEMED UNSAFE THEN ALL INVENTORIES AND PRODUCTION NEEDS TO BE DIRECTED TOWARDS RESOLVING THIS ISSUE. AIRBAG PRODUCTION SHOULD BE DIRECTED TO CORRECT THIS RECALL INSTEAD OF NEW CAR PRODUCTION. COULD THIS BE A STALL TACTIC BY THE AUTO MANUFACTURERS? EVERY YEAR THAT PASSES A CERTAIN % OF THE AFFECTED VEHICLES END THEIR USEFUL LIVES. MANUFACTURERS THEREFORE RECOGNIZE A LOWER REPLACEMENT COST. EVEN THOUGH A LARGE MONETARY SETTLEMENT WAS DIRECTED TO THE MANUFACTURERS. IF THERE IS A DECISION TO BE MADE REGARDING SAFETY, THEN THERE IS NO DECISION TO BE MADE- ALWAYS TAKE THE SAFE COURSE. ORDER ALL AIRBAG PRODUCTION TO BE DIRECTED TO THIS RECALL! FIX THIS PROBLEM! THANK YOU

TAKATA RECALL MY VEHICLE HAS A ACTIVE RECALL ON THE AIRBAGS THAT MAY RESULT IN DEATH. I JUST RECEIVED NOTIFICATION IN THE MAIL TODAY.

TAKATA RECALL. I STOPPED BY MY LOCAL MERCEDES DEALERSHIP ABOUT THIS RECALL. ACCORDING TO JAMES MOTOR CO. LEXINGTON, KY, CURRENTLY THERE ISN'T A REPLACEMENT AVAILABLE. THAT JAMES MOTOR CO. WOULD CONTACT ME WHEN THEY RECEIVED THE REPLACEMENT. AFTER RECEIVING A NOTIFICATION FROM TK HOLDINGS INC. I SEE WHERE THEY ARE FILING CHAPTER 11. I AM CONCERNED THAT THEY MAY NOT WANT TO MAKE THE REPLACEMENT. I WENT TO TAKATA.COM, TKRESTRUCTURING.COM BOTH OF WHICH DID NOT WORK. THESE INTERNET ADDRESSES WERE LISTED ON THE FLYER I RECEIVED FROM TK HOLDINGS INC. PLEASE LET ME KNOW HOW TO PROCEED. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE HAD TO HAVE REPLACEMENT PARTS INSTALLED INTO MY CAR 3 TIMES SINCE I HAVE OWNED THE VEHICLE. EACH TIME, I GET A MESSAGE THAT THE DRIVER'S SIDE AIR ABG IS NOT FUNCTIONING.

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVER SIDE AIRBAG REPAIR COSTS ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $665 TO ACCESS THE AIR BAG. *JB

I WON'T DRIVE MY CAR DUE TO THE RECALL LETTER I RECEIVED IN MAY 2016 AND I CAN'T SELL IT . SO WHAT AM I SUPPOSE TO DO WITH IT? I WAS TOLD THAT I AM ON A VERY LONG LIST AND BASICALLY TO BAD. SO I HAVE A CAR I CAN'T DRIVE( OR SHOULDN'T) AND CAN'T SELL BUT I NEED TO INSURE IT....I THINK THE MANUFACTURE SHOULD BUY THESE CARS BACK. I WOULD LIKE A CAR I CAN DRIVE.

TAKATA RECALL, I HAVE BEEN NOTIFIED THAT MY VEHICLE CONTAINS THE DEFECTIVE AIR BAGS HOWEVER NO SOLUTION HAS BEEN PROVIDED AND GIVEN THE NATURE OF THE ISSUE THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE BEEN UNABLE TO DRIVE THIS VEHICLE FOR OVER 18 MONTHS SINCE WE WERE FIRST AWARE OF THE ISSUE.

NOTHING HAS BEEN RESOLVED SINCE BEING NOTIFIED IN APRIL OF THE RECALL. RECALL#16V-081

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME. THE CONTACT CALLED MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) A SECOND TIME AND AN APPOINTMENT WAS SCHEDULED. AFTER WAITING FOR OVER TWO HOURS, THE DEALER RESCHEDULED THE APPOINTMENT MORE THAN ONCE. THE CONTACT STATED THAT DUE TO THE SEAT BELT INDICATOR ILLUMINATING, THE FAILURE NEEDED TO BE CORRECTED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE DEALER INITIALLY STATED THAT THE PART WAS AVAILABLE AND THEN INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THEIR SYSTEM WAS DOWN AND WOULD FOLLOW-UP TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SULLIVAN-PARKHILL IMPORTS (401 W MARKETVIEW DR, CHAMPAIGN, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.