2005 Mercury Grand Marquis Visibility & Wipers Problems

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONER FRACTURED AND CAUSED THE DEFROSTER TO BECOME INOPERATIVE. THE CONTACT STATED THAT HOT AIR BLEW FROM THE DEFROSTER AND IT FAILED TO CLEAR THE WINDSHIELD AND SIDE WINDOWS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE MODE DOOR ACTUATOR UNDERNEATH THE DASHBOARD NEEDED TO BE REPLACED. MIKE FITZPATRICK FORD (238 BULLSBORO DRIVE, NEWNAN, GEORGIA 30263) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED. THE CONTACT REMOVED THE FUSE AND REPLACED IT TO RESTART THE WIPERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED AND THE CONTACT HAD TO DRIVE USING THE HIGH BEAM HEADLIGHTS. THE LOCAL MECHANIC REPLACED THE RELAY SWITCH AND THE HEADLIGHT SWITCH, BUT THE FAILURE WAS NOT CORRECTED AND THE CONTACT COULD ONLY USE THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE HEADLIGHT MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN DRIVING, THERE WAS A GLARE ON THE FRONT WINDSHIELD WHICH IMPAIRED HIS VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR FELL DOWN, OBSTRUCTING HIS VISION OF THE ROADWAY. THE CONTACT STATED THAT HE HAD TO MANUALLY ATTACH THE VISOR TO THE TOP OF THE VEHICLE FOR IT TO REMAIN UPRIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ENTIRE VISOR WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 45,000. UPDATED 01/23/13 *BF UPDATED 6/4/13 *CN

FAX ON BEHALF OF (FL) REQUEST STATISTICS OF WINDOW REGULATORS BEING REPLACED ON THE MERCURY GRAND MARQUIS AND IF A RECALL WILL BE ORDERED. *TS *JB THE CONSUMER WAS UNABLE TO CLOSE THE WINDOW. *NM

DT*: THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH QUAD SUN VISORS. THE ORIGINAL SUN VISORS COVERED ONLY ONE DIRECTION. THE MANUFACTURER WAS INFORMED OF THE PROBLEM. HOWEVER, THE CONTACT PURCHASED ADDITIONAL SUN VISORS TO COVER BOTH THE WINDSHIELD AND THE SIDE WINDOW AT THE SAME TIME.