2008 Mercury Grand Marquis Air Bags & Restraints Problems

PASSENGERS SIDE SEATBELT LOCKS

TAKATA RECALL THE PASSENGER SIDE OF CAR, WHEN A PASSENGER IS SETTING IN THE CAR SEAT AND THE CAR IS MOVING, I HAVE TAKEN NOTE THAT THE AIRBAG LIGHT ON DASH PANEL WILL GO OFF AND OWN. I HAVE NOT SEEN THE LIGHT GO OFF AND OWN.

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.

THE DRIVERS SIDE SEAT BELT FAILED TO LATCH, THE BUCKLE WOULD NOT GO INTO THE RECEIVER. WE TOOK IT TO LAWRENCE HALL LINCOLN MERCURY DEALERSHIP WHERE WE PURCHASED THE CAR NEW. THE TECH. SHOWED US HOW TO USE A SCREWDRIVER TO LATCH AND UNLATCH THE BELT. HE ORDER THE PART, WE TOOK THE CAR TO THE DEALERSHIP AND THE DISCOVERED IT WAS THE WRONG PART. THEY REORDERED THE PART AND DISCOVERED IT WAS STILL THE WRONG PART. THEY WANT US TO KEEP USING THE SCREWDRIVER. I FEEL THIS IS UNSAFE AND IF THIS IS A PROBLEM THEN THE DEPT. SHOULD KNOW ABOUT IT. WE ARE REQUIRED TO WEAR THE BELTS THEN IF THE BREAK IT SHOULD NOT TAKE 2 WEEKS TO FIX.

2008 MERCURY GRAND MARQUIS PASSENGER SIDE AIRBAG WARNING LIGHT IS ACTIVATED INDICATING AIR BAG WILL NOT DEPLOY WHEN A PASSENGER IS SEATED . OCCURS ABOUT 10 -15 % OF THE TIME STARTING ABOUT 6 MONTHS AFTER PURCHASING THE CAR NEW .. CONDITIONS THAT HAVE BEEN OBSERVED INCLUDE RECLINING SEAT, PUSHING SEAT BACK, MAKING TURNS, HITTING A BUMP OR POTHOLE . HAVE HAD IT IN FOR SERVICE ON SIX SEPARATE OCCASIONS AND DEALER CANNOT FIND ANY DIAGNOSTIC CODE INDICATING THAT THE AIRBAG SYSTEM IS MALFUNCTIONING EVEN WHEN THE AIRBAG WARNING LIGHT IS ON . THE DRIVER SIDE MASTER AIRBAG WARNING SYSTEM DOES NOT COME ON WHEN THE PASSENGER SIDE WARNING LIGHT COMES ON . FORD CONFIRMS THAT WHEN THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON THE AIRBAG WILL NOT DEPLOY IN EVENT OF A CRASH . FORD ASSIGNED A CASE NO. XXXXXX , AVAILABLE ON REQUEST , AFTER REPEATED ATTEMPTS TO DIAGNOSE PROBLEM BY SERVICE DEPT . ,LEITH LINCOLN MERCURY, RALEIGH NC , FINALLY A FORD SERVICE ENGINEER CHECKED THE AIRBAG SYSTEM . FORD CLAIMS THE SYSTEM IS WORKING AS DESIGNED AND THAT MY WIFE'S WEIGHT 110 # IS THE PROBLEM .FORD CONFIRMS THAT WHEN THE PASSENGER SIDE WARNING LIGHT IS ON THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY . FORD CANNOT EXPLAIN WHY THIS MALFUNCTION IS INTERMITTENT AND WHY SEAT POSITION , BUMPS OR TURNS CAUSE A MALFUNCTION . WE TRIED A 2010 MERCURY GRAND MARQUIS WITH SAME AIRBAG SYSTEM AND COULD NOT GET THE WARNING SYSTEM TO ACTIVATE DUPLICATING THE CONDITIONS AS NOTED ABOVE . FORD'S CUSTOMER RELATIONS DEPT REFUSES TO DO ANYTHING MORE TO FIX THE DEFECT SAYING THAT THE AIRBAG SYSTEM IS FUNCTIONING AS DESIGNED . *TR