2005 Mercury Mariner Air Bags & Restraints Problems

TL* THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE THE CONTACT WAS DRIVING 45 MPH, ANOTHER VEHICLE VEERED INTO HIS PATH WITH THE BRIGHT LIGHTS ILLUMINATED. TO AVOID CRASHING INTO THE OTHER VEHICLE, THE CONTACT MOVED OVER INTO THE RIGHT LANE. THE VEHICLE STRUCK A DITCH AND ROLL OVERED FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, NECK, AND BODY INJURIES. HE AND THE PASSENGER WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTEINTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.

THE VEHICLE WAS IN A HEAD ON COLLISION WITH ANOTHER VEHICLE, BOTH TRAVELING 30MPH. THE VEHICLE WAS TOTALED. THE DRIVER WAS WEARING THEIR SEAT BELT, AND THEIR NOSE WAS BROKEN DUE TO COLLISION WITH THE STEERING WHEEL. THE AIRBAG NEVER DEPLOYED. *TR

SIDE AIR BAGS DID NOT GO OFF AFTER HIT IN DRIVERS DOOR. *TR

I WAS HIT ON THE DRIVER'S SIDE DOOR, AND THE SIDE AIR BAG NEVER WENT OFF. *TR

TL*THE CONTACT OWNS A 2005 MERCURY MARINER. THE PASSENGER SIDE AIR BAG COVER WAS SLIGHTLY ELEVATED AND THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT BOTH AIR BAGS DEPLOYED WITHOUT A CRASH OR HARD IMPACT TO THE VEHICLE. THE DEALER REPLACED THE AIR BAGS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 55,000. UPDATED 01/02/08.*LJ

MY 2005 MERCURY MARINER WAS IN A SERIOUS COLLISION WITH A DEER ON THE DRIVER'S SIDE. OVER $5000 OF DAMAGE WAS DONE TO THE VEHICLE. THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY IN THE COLLISION. I WAS TRAVELING AT 55 MPH AND THE DEER'S RUNNING SPEED CAUSED A VIOLENT IMPACT. THE DEER MADE DIRECT CONTACT WITH MY HEAD, NECK, AND SHOULDER, AND THE ABSENCE OF THE PROTECTION OF THE AIRBAG ALLOWED THE GLASS TO BE DRIVEN DIRECTLY INTO MY BODY BY THE FORCE OF THE CONTACT. I SUFFERED ONLY MINOR BRUISING AND A MULTITUDE OF GLASS SCHRAPNEL CUTS ON THE SCALP, FACE, AND ARMS, WHICH QUICKLY HEALED. I AM NOT ABLE TO GET AN ANSWER EITHER FROM FORD LINCOLN MERCURY OR THE LOCAL DEALER AS TO WHY THE SIDE CURTAIN AIRBAG DID NOT DEPLOY. I HAVE HAD THREE SEPARATE CONTACTS WITH FORD LINCOLN MERCURY BY E-MAIL, LETTER, AND TELEPHONE WITH NO SATISFACTION. THIS WEEK THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, WHERE IT WAS REPORTED TO ME THAT ALL SENSORS WERE CHECKED AND FOUND TO BE COMPLETELY FUNCTIONAL. WHEN I OBTAINED THE DEALER'S WORK ORDER, IT CLEARLY STATES THAT THEY CHECKED THE RIGHT SIDE SENSORS (PASSENGER SIDE), WHEN THE COLLISION OCCURRED ON THE LEFT (DRIVER'S) SIDE. I BELIEVE THAT A MANUFACTURING DEFECT CAUSED THE SIDE CURTAIN TO FAIL TO DEPLOY, AND NOW HAVE NO CONFIDENCE THAT THE EXTRA PROTECTION THAT I PURCHASED WOULD PROTECT ME IN ANY FUTURE COLLISION OF THE SAME TYPE. I FEEL THAT I HAVE EXHAUSTED ALL OF MY OPTIONS THROUGH THE MANUFACTURER AS WELL AS THE DEALER, AND STILL HAVE NOT HAD A VALID ANSWER TO MY QUESTION ABOUT THE SAFETY OF THE VEHICLE. *NM