2006 Mercury Mariner Complaint Log

2006 MERCURY MARINER WAS BOUGHT WITH THE INTENTION OF ONLY COSTING $15,000. CONSUMER STATES THAT WHEN HE GOT READY TO PAY OFF THE VEHICLE THE DEALER STATED THAT HE ALSO OWED FOR TAX. HE WOULD LIKE TO BE REIMBURSED $500.00 WHICH WAS HIS DOWN PAYMENT. *KB

2006 MERCURY MARINER SUFFERED A ROLLOVER AFTER ACCIDENT. CONSUMER STATES THAT THERE IS NO EXCUSE WHY THE VEHICLE FLIPPED OVER ON ITS TOP AFTER BEING HIT AT A SLOW SPEED BY A MUCH SMALLER VEHICLE. CONSUMER WOULD ALSO LIKE TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. *KB

PREMATURE CONTROL ARM BUSHING FAILURE. *TR

TL*THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A METAL GRINDING NOISE. THE BRAKES WERE APPLIED; HOWEVER, THE NOISE GREW LOUDER AND THE VEHICLE BEGAN TO VEER TO THE RIGHT. WHEN THE BRAKES WERE RELEASED AND REAPPLIED. THERE WERE ALSO NO WARNING INDICATORS PRESENT. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND THEY STATED THAT THE FRONT PASSENGER SIDE BRAKES WERE WORN DOWN TO THE ROTORS. THE ROTORS AND PADS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 27,500. UPDATED 03-05-08 *BF THE CONSUMER STATED THE BRAKE INDICATOR STATED THE BRAKES WERE FINE. THE BRAKES WERE DOWN TO THE METAL.

I HAVE A 2006 MERCURY MARINER HYBRID, AND THE BRAKES ON THE CAR GO OUT ON IT. THE BRAKES GO OUT FOR 5 TO 7 SEC. AND THE SERVICE BRAKES LIGHT COME ON AND IT STOPS. THE LAST TIME, IT DID NOT STOP RIGHT A WAY. I HAVE BEEN HAVING IN-DASH NAVIGATION SYSEM PROBLEM AND THE DEALER HAD WORK ON IT. IT IS NOT FIXED RIGHT. AND THE BRAKES STOPPED WORK AGAIN. I HAD CALLED THE DEALER BACK AND SAID THE NAVIGATION IS NOT WORKING RIGHT. I GOT IN MY CAR AND BRAKES STOPPED WORKING AT THE END OF MY DRIVEWAY. I A DATE FOR THE BRAKES AND THE NAVIGTION. THE CAR HAS 13473 MILES ON IT AND THERE IS A WARRANTY ON IT .THE DEALER PUT IN A MODULATOR IN IT THE FIRST TIME. *JB

TL*THE CONTACT OWNS A 2006 MERCURY MARINER. THE PASSENGER SIDE SEAT WARMER AUTOMATICALLY ACTIVATES AS SOON AS THE SEAT BELT IS APPLIED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, AND THEY SUPPOSEDLY REPAIRED THE FAILURE THE FIRST TIME. TWO DAYS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK THE SECOND TIME, THE DEALER REPLACED A SENSOR OR SOMETHING TO THAT NATURE. THE REPAIR TEMPORARILY CORRECTED THE FAILURE FOR A FEW MONTHS BEFORE IT RECURRED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 35,000. UPDATED 07/29/08 *BF UPDATED 08/01/08. *JB

I ONLY HAD MY CAR 4 DAYS WHEN DRIVING ON THE GARDEN STATE PARKWAY AT APPROXIMATELY 60 MPH ON A SUNDAY WITH MY GRANDCHILDREN IN THE CAR. LUCKILY, I WAS IN THE SLOW LANE WHEN THE SUV JUST SHUT OFF. I WAS ABLE TO PULL ONTO THE SHOULDER AND RESTART THE CAR. I WAS NEAR AN EXIT AND PROCEEDED DOWN THE RAMP. THE CAR AGAIN SHUT OFF AT THE BOTTOM ON THE RAMP. THE CHECK ENGINE LIGHT STAYED ON. I CALLED THE DEALER THE NEXT DAY (MONDAY) AND BROUGHT THE CAR IN ON TUESDAY. IT IS NOW FRIDAY AND I STILL DO NOT HAVE MY CAR. *JB

FORD MERCURY MARINER: AT 65 MPH I TAPPED THE BRAKE PEDAL TO DISCONNECT THE CRUISE CONTROL. PROCEEDED TO PRESS THE GAS PEDAL AND FOUND THE GAS PEDAL CABLE TO THE THROTTLE LINKAGE FELL OFF. COASTING THROUGH 65 MPH TRAFFIC WITH NO GAS CONTROL WAS CHALLENGING. WHY DID THE GAS PEDAL CABLE FALL OFF AND HAS OTHER VEHICLES OWNERS EXPERIENCE THE SAME PROBLEM? *JB

I PURCHASE A 2006 MERCURY MARINER ON FEBRUARY 18, 2006, AT PRICE LINCOLN MERCURY IN CENTENNIAL, CO. WHEN I PURCHASE THIS VEHICLE IT HAD 15 MILES ON THE ODOMETER. I WAS INSTRUCTED BY THE SALES REP THAT I SHOULD AVOID DRIVING THIS VEHICLE OVER 55 MPH TO ALLOW THE ENGINE TO BREAK IN PROPERLY. I STARTING HAVING A SHIMMING AND VIBRATION WHEN THE VEHICLE GET TO 60 AND ABOVE. THIS SHIMMING IS COMING FROM THE FRONT SUSPENSION. I HAVE TAKING THIS VEHICLE TO TWO DIFFERENT MERCURY DEALERSHIP TRYING TO GET THIS PROBLEM RESOLVED. THE LAST RESULT BY ONE OF THE DEALERSHIP WAS TO REPLACE ALL FOUR TIRES, THEY REPLACE ALL FOR TIRES AND I AM HAVING THE SAME PROBLEM. I CONTACTED THE FORD MOTOR CO TO REPORT THE PROBLEM AND POSSIBLE GET THEM TO REPLACE OR REPURCHASE THE VEHICLE WHICH THEY REFUSE TO DO SO. THERE RESPONSE TO ME IS THAT THIS IS SOMETHING I WILL HAVE TO DEAL WITH, BECAUSE THIS IS THE NORMAL BEHAVIOR OF THIS VEHICLE. I AM WRITING TO YOU FOR HELP BECAUSE IT IS HARD FOR ME TO ACCEPT THAT THIS VEHICLE OPERATING THE WAY IS AS DESCRIBE BY FORD. THIS VEHICLE DRIVE SMOOTH UNTIL IT GET TO 60, AND I HAVE TAKEN IS BACK TO THE DEALERS FIVE OR MORE TIME FOR REPAIRS FOR THE SAME ISSUES. PLEASE HELP IN RESOLVING THIS PROBLEM. *NM

THIS COMPLAINT REGARDS THE 2006 MERCURY MARINER THAT I AM LEASING. THE VEHICLE WAS LEASED BEGINNING IN APRIL, 2006 FROM HOLMAN LINCOLN-MERCURY IN MT. LAUREL, NEW JERSEY. MY WIFE, THE PRINCIPAL DRIVER OF THIS VEHICLE COMPLAINED ABOUT THE HEAD RESTRAINTS PREVENTING HER FROM KEEPING HER HEAD STRAIGHT UP WHILE DRIVING. THE MARINER'S HEAD RESTRAINTS PROJECT FORWARD PREVENTING THE DRIVER FROM KEEPING HIS/HER HEAD STRAIGHT UP WHILE DRIVING. THIS IS VERY UNCOMFORTABLE AS ONE'S HEAD IS BENT FORWARD. SOMETIME IN AUGUST, I RETURNED TO HOLMAN AND MET WITH MR. DAVID BURNS, THE SERVICE MANAGER. HE LOOKED AT THE HEAD RESTRAINTS AND AGREED THAT THEY PROJECTED FORWARD. HE AND I THEN LOOKED AT ALL THE OTHER MERCURY MARINERS ON THE LOT (ABOUT 20) AND FOUND THAT ALL OF THEM HAD THE SAME RESTRAINTS. WE ALSO CHECKED OTHER MODEL NEW VEHICLES ON THE LOT AND FOUND THAT ALL OF THE RESTRAINTS WERE STRAIGHT UP AS ONE WOULD EXPECT. MR. BURNS THEN CHECKED TO SEE IF FORD HAD ANY ISSUES WITH THE RESTRAINTS ON THE MARINER BUT COULD NOT FIND ANY. I CAN ONLY SAY THAT WHEN I DRIVE THE VEHICLE, I AGREE WITH MY WIFE THAT THE HEADREST PREVENTS ME FROM DRIVING IN A COMFORTABLE POSITION. IS THIS A SAFETY HAZARD? I WOULD APPRECIATE YOUR LOOKING INTO THIS MATTER AND GIVING ME YOUR OPINION. *JB

2006 MERCURY MARINER TRANSMISSION SLIPPED AT 4,000 MILES. *TS THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE. THE MANUFACTURER APPROVED A BRAND NEW TRANSMISSION TO BE INSTALLED. *NM

DT*: THE CONTACT STATED WHILE DRIVING 25 MPH THE STEERING PULLED HARD TO THE LEFT AND GOT WORSE AT HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY ALIGNED THE FRONT WHEELS AND ELONGATED THE BOTTOM BOLT OF THE STRUT TO THE KNUCKLE, HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED. AFTER FOUR ATTEMPTS TO CORRECT THE PROBLEM, THE DEALER FINALLY STATED THAT WAS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 03/20/06. *JB

I PURCHASED MY MERCURY MARINER 2006 IN 2005. WHILE UNDER WARRANTY, I BROUGHT IN THE VEHICLE SEVERAL TIMES TO THE DEALERSHIP FOR SERVICE DUE TO THE GAS PEDAL STICKING. I WOULD TRY TO ACCELERATE AND IT WOULD STICK AND NOT ACCELERATE. AFTER SEVERAL VISITS THEY DETERMINED IT WAS A FLUID PROBLEM OR IT NEEDED TO BE CLEANED. THE PROBLEM STILL PERSISTED AFTER MAINTENANCE WAS PERFORMED. AT MY LAST VISIT, THE PART WAS REPLACED. THE PEDAL STILL STICKS, BUT I AM NOW OUT OF WARRANTY AND CANNOT AFFORD TO PLAY GUESSING GAMES WITH MY DEALERSHIP AT COSTS TO ME. ON A COUPLE OF OCCASIONS THE VEHICLE DID ACCELERATE RAPIDLY WITHOUT CAUSE, HOWEVER MY MAIN PROBLEM HAS BEEN THE GAS PEDAL STICKING. IT TYPICALLY HAPPENS DURING COLD HUMID CLIMATE. *TR